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March 2009
2




NEW



      DIGITAL MEDIA
      Planned Created Optimised
3




A NEW KIND OF AGENCY
Created to look after real
digital needs.
          We plan the most effective place and
          frequency for your online messages.
               We create and style the content.

       Then optimise effectiveness, all the while
                         reporting back to you.
4




Who’s living nextdoor?
5
• Nick and his team navigate the
  plethora of digital opportunities and
  touch points to identify the right
                                          Nick is the
  digital solution for the objectives.      planning
                                                 guy
• Unifying the latest e-marketing
  thinking, strategic tools and media
  planning experience we deliver
  advertising messages to the right
  audience at the right time, whether
  it be: – Paid Search or Pre-Roll
                 –   CPM or CPA
          –   Exchanges or Email
          –   Mash-ups or Mobile
6




               Philip is the content guy
               His team create engaging
            stories and intriguing visuals
           appropriate to the brand and
applications
                         platform chosen.
widgets
display
content
micro-sites
video
animation
communities
branded sites
co-operative sites
7




Craig and his team are dedicated to turning data       Craig is the
     into real time learnings - the application
     of which delivers a direct increase in            optimisation
     campaign effectiveness
                                                       guy
Accountability and measurement are core benefits
     of online activity, and they are central to the
     effectiveness of our campaigns



Utilising a wide range of analytical tools, the
     optimisation team are the alchemists of
     the digital process, turning numbers into
     tangible results
8




Why do the 3 guys
    live together?
          ➡ Overlapping of tasks
          ➡ Transfer of knowledge
          ➡ Innovation everywhere
          ➡ Reaction times
          ➡ Fluid working style
9




Why go nextdoor?
      Faster response, better value,
      smarter thinking.
      Plus we make a decent cup of tea.
      We are convinced our new agency structure can produce the most
      effective digital ideas for you.

      Pop round and see for yourself.

      We host ‘hot house’ immersion sessions with prospective clients.

      So you can test drive our working style and see if you like our biscuits.
10




We passionately believe
we can make it easier for
  you to get more from
 digital communications
11




We would like to show a couple
of examples where we have
taken existing analogue
campaigns digital.
The results in both cases were
greater customer engagement
and superior ROI
12




   The campaign
  reached over 8
million unique users
and delivered over
 19m advertising
     impressions
13


Challenge:

 Required to make Frontline flea and tick
treatment more consumer friendly and start
one to one dialogue with consumers

Increase brand engagement and compliance
of Frontline


             The Strategy:

              Revolutionise advertising strategy from 100% broad TV spend to include
             a comprehensive, integrated, consumer facing online solution

              Drive consumer interaction and engagement via micro-site creation, with
             search, display and social network activity

                                      The Solution:

                                      Insight : target audience going online but not
                                      to the Frontline site

                                      Insight : pet owners share photos of loved
                                      ones and are heavy users of social network
                                      and photo sites
14



   BRIEF from client

                               COLLECTIVE RESEARCH ESTABLISHES:
                                                                     Global FRONTLINE site not the
CONTENT & PLANNING GUY         High consumption of online            right environment for
receive brief together                                               communication
                               High take up of social networks and
                               share ‘pet’ content




                                                                     CONTENT GUY develops UK




<
                                                                     micro-sites and display
                                                                     creative

                                                                     PLANNING GUY develops
                                                                     media strategy to
              OPTIMISATION GUY                                       compliment this
              Approves final design and
              reports daily activity
Only part of the process as                                               15

OPTIMISED in real time, 3 key
elements identified:

-Traffic started to appear
from Facebook

- AOL best performing site      Created a
                                Facebook                         Upweighted
                                  page                            MPU and
- MPU best performing format                                     AOL activity




                                Content                           Planning
                                  Guy                               Guy




                                                                    AOL
                                 Increasing
                                traffic from   Optimisation Guy
                                 Facebook                          MPU
16




2009
17




THE CHALLENGE

Street / urban female (core 14-18) fashion brand

Build brand credibility and widen awareness

Brand owner and retailers very analogue

consumers 100% digital

Came to us to develop their ‘non-functioning site’
18


THE STRATEGY

Both the Planning Guy & Content Guy established that
the communication had to:

Reflect target’s growing but changing media consumption

Go where they go / listen to what they have to say  not
site redevelopment but use of social media
      Create new touch point & offer visitors more value and
      a richer experience




                                           Established that ‘paid for’ media was only a
                                                        minor element of the campaign

                                         Move all media spend online and the Content
                                        Guy to deliver an integrated Bebo campaign to
                                                  engage the audience where they are.
                                         The Optimisation Guy worked with the Bebo
                                                            team to access all channels
                                                                      of measurement.
THE SOLUTION                                                                                           19




Integrated solution within the 1st series of Sofia’s Diary
      (online soap) – storyline integration / product
                                                            THE OPTIMISATION
      placement / cast dressed in golddigga /
      competitions                                          Monitoring the comments and forums on
                                                                the golddigga profile established
Profile and editorial spotlight created on Bebo including        attitudes and interests of
     weekly graphic novel following five friends                 our audience

Users encouraged to download golddigga Bebo ‘skin’          A regular topic was music, and underage
     and to actively market to their friends                     festivals  this was fed back to
                                                                 content and planning guys

                                                            The result was an offline experiential
                                                                 solution  involved wrapping an
                                                                 Audi in pink vinyl, emblazoned with
                                                                 golddigga, Bebo and Sophia’s
                                                                 Diary logos

                                                            The car was taken to underage music
                                                                 events and goody bags handed out

                                                            This sparked pictures and comments of
                                                                 the car being posted on the
                                                                 golddigga profile and around Bebo

                                                            Due to the response a bespoke golddigga
                                                                 car profile skin was created
20




THE RESULTS

Did it work? Beyond even our wildest expectations

In just the first three months of going live, the campaign on
      Bebo directly delivered almost 30 million branded impacts
      to girls aged 13 to 24. Over 5,000 people asked to
      become a friend of golddigga Bebo.

The brand profile was viewed by almost 90,000 people, and
     golddigga branded skins were downloaded to over 23,000
     personal profiles delivering at the very least 1.1 million
     personally endorsed brand messages to their friends.

We developed content, however the profile became self
    perpetuating as the users created content quicker than
    we could…

And perhaps most importantly, the phone started to ring.
    Calls came from major fashion retail chains like Republic.

FUTURE DEVELOPMENT Follow our ‘friends’ as they mature,
    to their new social media (Facebook, LastFM) and
    continue the engagement with different technology
21




What else is happening
nextdoor?

     ➡ We’ve refocused an existing campaign
     ➡ We’ve taken an analogue idea online
     ➡ We’ve populated social networks
     ➡ We’ve created branded applications & widgets
     ➡ We’ve built micro-sites fed by social networks & mash-ups
     ➡ We’ve engaged bloggers to become brand advocates
     ➡ We’ve improved conversion through optimisation
     ➡ We’ve achieved positive ROI
Branded                          Branded
Display    +                          22
                                 Content




+
                                             -

                      For the last 18 months the
                    staff of Nextdoor have been
                      working together as a unit
                   called AWi. This chart shows


               -
                    some of the clients we have
 Direct                      successfully worked
Response                              with online.
23



   We’ve got a whole lot of things to say,
      (aside from our blogs) - some we’ve
collected into a series of reports. Drop us
                                                Noises coming
                                                from Nextdoor
    a line if you’d like to read any of them.
    Our current favorites are listed below:




   Google’s hidden treasures : Nick
   The rise (and rise) of Twitter : Nick
   Websites are boring : Philip
   When the internet changed : Philip
   The Specials ’79 - ‘84 : Craig
24




nextdoor
is part of
AW Communications
Who provide a warm heart,
sound advice & a helping hand
when needed
25




Meet the neighbours                      The other members of AW Communications Group.




         Formed in 1987 AW Media
   provides integrated planning and                                Brand strategy and campaign
      buying for clients looking for a                                development. A bespoke
                      personal hands                                     creative agency mixing
                        on approach.                                        market analysis with
    Innovative use of the most cost                                               lateral thinking.
   effective solutions from barter to                                    Specialist in premium &
                       sponsorships.                               challenger brands, especially
   Speak to Genna or Katy for more                                             in booze & travel.
                              details.                                   Speak to Robert for the
                   +44 20 7278 7878                                                   whole story.
               www.awmedia.co.uk                                              +44 20 7843 9450
                                                                           www.t7flondon.co.uk
26



  An invitation to pop nextdoor
  New Premier House                                                     nick@nextdoorthinking.co.uk
150 Southampton Row                      craig@nextdoorthinking.co.uk
             London
          WC1B 5AL
    +44 20 7843 6400



         philip@nextdoorthinking.co.uk




                                                             Look up the guys
                                                                 NEXTDOOR
27




www.nextdoorthinking.co.uk

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Nextdoor

  • 2. 2 NEW DIGITAL MEDIA Planned Created Optimised
  • 3. 3 A NEW KIND OF AGENCY Created to look after real digital needs. We plan the most effective place and frequency for your online messages. We create and style the content. Then optimise effectiveness, all the while reporting back to you.
  • 5. 5 • Nick and his team navigate the plethora of digital opportunities and touch points to identify the right Nick is the digital solution for the objectives. planning guy • Unifying the latest e-marketing thinking, strategic tools and media planning experience we deliver advertising messages to the right audience at the right time, whether it be: – Paid Search or Pre-Roll – CPM or CPA – Exchanges or Email – Mash-ups or Mobile
  • 6. 6 Philip is the content guy His team create engaging stories and intriguing visuals appropriate to the brand and applications platform chosen. widgets display content micro-sites video animation communities branded sites co-operative sites
  • 7. 7 Craig and his team are dedicated to turning data Craig is the into real time learnings - the application of which delivers a direct increase in optimisation campaign effectiveness guy Accountability and measurement are core benefits of online activity, and they are central to the effectiveness of our campaigns Utilising a wide range of analytical tools, the optimisation team are the alchemists of the digital process, turning numbers into tangible results
  • 8. 8 Why do the 3 guys live together? ➡ Overlapping of tasks ➡ Transfer of knowledge ➡ Innovation everywhere ➡ Reaction times ➡ Fluid working style
  • 9. 9 Why go nextdoor? Faster response, better value, smarter thinking. Plus we make a decent cup of tea. We are convinced our new agency structure can produce the most effective digital ideas for you. Pop round and see for yourself. We host ‘hot house’ immersion sessions with prospective clients. So you can test drive our working style and see if you like our biscuits.
  • 10. 10 We passionately believe we can make it easier for you to get more from digital communications
  • 11. 11 We would like to show a couple of examples where we have taken existing analogue campaigns digital. The results in both cases were greater customer engagement and superior ROI
  • 12. 12 The campaign reached over 8 million unique users and delivered over 19m advertising impressions
  • 13. 13 Challenge: Required to make Frontline flea and tick treatment more consumer friendly and start one to one dialogue with consumers Increase brand engagement and compliance of Frontline The Strategy: Revolutionise advertising strategy from 100% broad TV spend to include a comprehensive, integrated, consumer facing online solution Drive consumer interaction and engagement via micro-site creation, with search, display and social network activity The Solution: Insight : target audience going online but not to the Frontline site Insight : pet owners share photos of loved ones and are heavy users of social network and photo sites
  • 14. 14 BRIEF from client COLLECTIVE RESEARCH ESTABLISHES: Global FRONTLINE site not the CONTENT & PLANNING GUY High consumption of online right environment for receive brief together communication High take up of social networks and share ‘pet’ content CONTENT GUY develops UK < micro-sites and display creative PLANNING GUY develops media strategy to OPTIMISATION GUY compliment this Approves final design and reports daily activity
  • 15. Only part of the process as 15 OPTIMISED in real time, 3 key elements identified: -Traffic started to appear from Facebook - AOL best performing site Created a Facebook Upweighted page MPU and - MPU best performing format AOL activity Content Planning Guy Guy AOL Increasing traffic from Optimisation Guy Facebook MPU
  • 17. 17 THE CHALLENGE Street / urban female (core 14-18) fashion brand Build brand credibility and widen awareness Brand owner and retailers very analogue consumers 100% digital Came to us to develop their ‘non-functioning site’
  • 18. 18 THE STRATEGY Both the Planning Guy & Content Guy established that the communication had to: Reflect target’s growing but changing media consumption Go where they go / listen to what they have to say  not site redevelopment but use of social media Create new touch point & offer visitors more value and a richer experience Established that ‘paid for’ media was only a minor element of the campaign Move all media spend online and the Content Guy to deliver an integrated Bebo campaign to engage the audience where they are. The Optimisation Guy worked with the Bebo team to access all channels of measurement.
  • 19. THE SOLUTION 19 Integrated solution within the 1st series of Sofia’s Diary (online soap) – storyline integration / product THE OPTIMISATION placement / cast dressed in golddigga / competitions Monitoring the comments and forums on the golddigga profile established Profile and editorial spotlight created on Bebo including attitudes and interests of weekly graphic novel following five friends our audience Users encouraged to download golddigga Bebo ‘skin’ A regular topic was music, and underage and to actively market to their friends festivals  this was fed back to content and planning guys The result was an offline experiential solution  involved wrapping an Audi in pink vinyl, emblazoned with golddigga, Bebo and Sophia’s Diary logos The car was taken to underage music events and goody bags handed out This sparked pictures and comments of the car being posted on the golddigga profile and around Bebo Due to the response a bespoke golddigga car profile skin was created
  • 20. 20 THE RESULTS Did it work? Beyond even our wildest expectations In just the first three months of going live, the campaign on Bebo directly delivered almost 30 million branded impacts to girls aged 13 to 24. Over 5,000 people asked to become a friend of golddigga Bebo. The brand profile was viewed by almost 90,000 people, and golddigga branded skins were downloaded to over 23,000 personal profiles delivering at the very least 1.1 million personally endorsed brand messages to their friends. We developed content, however the profile became self perpetuating as the users created content quicker than we could… And perhaps most importantly, the phone started to ring. Calls came from major fashion retail chains like Republic. FUTURE DEVELOPMENT Follow our ‘friends’ as they mature, to their new social media (Facebook, LastFM) and continue the engagement with different technology
  • 21. 21 What else is happening nextdoor? ➡ We’ve refocused an existing campaign ➡ We’ve taken an analogue idea online ➡ We’ve populated social networks ➡ We’ve created branded applications & widgets ➡ We’ve built micro-sites fed by social networks & mash-ups ➡ We’ve engaged bloggers to become brand advocates ➡ We’ve improved conversion through optimisation ➡ We’ve achieved positive ROI
  • 22. Branded Branded Display + 22 Content + - For the last 18 months the staff of Nextdoor have been working together as a unit called AWi. This chart shows - some of the clients we have Direct successfully worked Response with online.
  • 23. 23 We’ve got a whole lot of things to say, (aside from our blogs) - some we’ve collected into a series of reports. Drop us Noises coming from Nextdoor a line if you’d like to read any of them. Our current favorites are listed below:  Google’s hidden treasures : Nick  The rise (and rise) of Twitter : Nick  Websites are boring : Philip  When the internet changed : Philip  The Specials ’79 - ‘84 : Craig
  • 24. 24 nextdoor is part of AW Communications Who provide a warm heart, sound advice & a helping hand when needed
  • 25. 25 Meet the neighbours The other members of AW Communications Group. Formed in 1987 AW Media provides integrated planning and Brand strategy and campaign buying for clients looking for a development. A bespoke personal hands creative agency mixing on approach. market analysis with Innovative use of the most cost lateral thinking. effective solutions from barter to Specialist in premium & sponsorships. challenger brands, especially Speak to Genna or Katy for more in booze & travel. details. Speak to Robert for the +44 20 7278 7878 whole story. www.awmedia.co.uk +44 20 7843 9450 www.t7flondon.co.uk
  • 26. 26 An invitation to pop nextdoor New Premier House nick@nextdoorthinking.co.uk 150 Southampton Row craig@nextdoorthinking.co.uk London WC1B 5AL +44 20 7843 6400 philip@nextdoorthinking.co.uk Look up the guys NEXTDOOR