SlideShare une entreprise Scribd logo
1  sur  45
Standard form contract
    Dr. Tabrez Ahmad
    Professor of Law
Legal issues arising in India




               Dr. Tabrez Ahmad,
       http://corpolexindia.blogspot.com   1
Some interesting legal issues arise
        in these circumstances
   (1) Generally speaking, what is the legitimacy/validity of a clause in a printed
    form contract?
   (2) What are the limits on its enforceability?
   A leading authority on the law of contracts[Chitty on Contracts, (27th Edn.),
    para 12.007 ]:states that a problem may arise in proving the terms of the
    agreement where it is sought to be shown that they are contained in a contract
    in a printed form i.e. in some ticket, receipt, or other standard form document.
    Chitty states:
   "The other party may have signed the document, in which case he is bound by
    its terms. More often, however, it is simply handed to him at the time of making
    the contract and the question will then arise whether the printed conditions
    which it contains have become terms of the contract. The party receiving the
    document will probably not trouble to read it, and may even be ignorant that it
    contains any conditions at all. Yet standard form contracts very frequently
    embody clauses which purport to impose obligations on him or to exclude or
    restrict the liability of the person supplying the document. Thus, it becomes
    important to determine whether these clauses should be given contractual
    effect."

                                     Dr. Tabrez Ahmad,
                             http://corpolexindia.blogspot.com                     2
 Standard form (or printed form) contracts
 Contracts :
  A valid contract requires offer and acceptance. It is in the essence of
  acceptance, that such acceptance must be a valid acceptance, that is
  to say, an acceptance made, fully conscious of and alive to the terms
  and conditions of the proposal. Of course, this is not to say that a man
  who signs an agreement blindfolded will be relieved from his
  obligations under that agreement, simply because he later chooses to
  discard the blindfold. However, what Section 2(b) does require is that
  the acceptor must have a real opportunity to review the proposal and
  decide on whether to accept it or not.
 A standard form contract purports to represent the terms of the bargain
  between the parties thereto. It purports to embody the consensus
  between the parties. In short, it purports to be an "agreement
  enforceable by law".


                                 Dr. Tabrez Ahmad,
                         http://corpolexindia.blogspot.com               3
The practical need for printed
            form contracts
 To follow the principles laid down in the Indian Contract Act to the
  letter, one would require each and every clause in an agreement
  to be discussed, negotiated and then finalised, once a consensus is
  arrived at.
 People enter into contractual relations with one another all
  the time. It is not practically possible to negotiate the terms
  and conditions of each and every one of these contracts.
  Commercial and business sense dictates that people
  spend only so much time on negotiation as would be
  warranted having regard to the nature and the value of the
  contract being entered into

                                Dr. Tabrez Ahmad,
                        http://corpolexindia.blogspot.com            4
 Men of commerce have found that certain conditions are
  implicit in every contract, having regard to the trade usages
  or customary practices in existence. Yet, in order to avoid
  needless disputes or litigation, they prefer to have these
  spelt out in writing. This has given rise to the printed form.
 Purchasers of insurance, for example, normally agree only
  on the price, the term, the monetary limits of coverage, and
  in a very rough sense, the risks to be covered. All the other
  provisions are left for the insurer to set unilaterally in the
  form of a policy. Such contracts gain their legitimacy from
  the fact that the rules underlying them have evolved out of
  long practice and have gained binding force by virtue of
  their being valid trade usages and/or customary practices.

                              Dr. Tabrez Ahmad,
                      http://corpolexindia.blogspot.com        5
 Purchasers of a cricket ticket agree on even less. All that is discussed,
  if at all, is the location of the seat in question, and consequently, the
  price of the ticket. All other provisions are set out on the reverse of the
  ticket that the viewer obtains after having tendered the price of the
  ticket, and the ticket issued in pursuance of the conclusion of the
  agreement between the parties.
 There are six broad reasons as to why consumers agree to be
  governed by terms set out in a printed form drawn up by a trader
 First, the salesman (or other person acting on behalf of the provider of
  goods and services) who is on the other side of the table, holding out
  the printed form, is not disposed to bargain over the boilerplate or lacks
  the authority to do so. That is to say, the provider of goods or services
  presents the printed form on a take-it-or-leave-it basis.




                                  Dr. Tabrez Ahmad,
                          http://corpolexindia.blogspot.com                 6
 Second, the consumer would not understand much of the language of
  the printed form, even if he or she took the time to read it (This would
  of course apply only to insurance policies and the like, and not to
  simple printed forms like receipts, parking tickets and cricket tickets ).
 Third, the business's competitors usually employ comparable terms.
 Fourth, the remote risks allocated by the printed form will not likely
  eventuate.
 Fifth, the provider of goods or services seeks to establish and maintain
  a good reputation with the purchasing public and generally will stand
  behind its product.
 Sixth, the consumer expects the law to enforce the printed form
  contract, with the exception of offensive terms.
   The consumer, engaging in a rough but reasonable cost-benefit analysis of
    these factors, understands that the costs of reading, interpreting and
    comparing standard terms outweigh any benefits of doing so and therefore
    chooses not to read the form carefully or even at all. The consumer also is
    under some pressure from the business's agent to sign quickly and may
    believe that the events described in the boilerplate are too remote to be worth
    worrying about.                Dr. Tabrez Ahmad,
                             http://corpolexindia.blogspot.com                        7
 Thus, printed forms of contract have arisen as a result of:
 (a) the convenience in having a printed form; or
 (b) the fact that one party stands in a position where the
  terms dictated by it can be imposed upon the other,
  notwithstanding the will of the other, and since the terms of
  such bargains are known to the former even prior to the
  entry into the contract, the former prints it out and keeps it
  ready, waiting for persons to come forward and enter into
  such contracts; and
 (c) the willingness of the customer to allow the provider of
  goods or services to draw up the terms of the contract
  upon certain assumptions as to the conduct of the provider,
  and his or her perceptions as to the likelihood of the
  contract being enforced to the letter.
                              Dr. Tabrez Ahmad,
                      http://corpolexindia.blogspot.com        8
Arguments on the validity of
       standard form contracts
       Strict enforcement theory
 The first and primal argument in favour of the enforcement of standard
  form contracts is that a standard form contract must be respected and
  honoured by the parties to it, just as any other contract. To refuse to do
  so, would be to introduce an element of uncertainty in mercantile
  relations, which is to be avoided at all costs.
 One of the earliest decisions requiring strict enforcement of a standard
  form contract, was that of the Court of Exchequer in 1860, in Lewis v.
  Great Western Rly (157 ER, p.1427 (Ex.1860) )In this case, the Court
  of Exchequer rejected a plea of the plaintiff that a printed form in a
  contract was not binding on him since he could not be expected to
  have read so lengthy a document which was presented to him in
  printed form.




                                  Dr. Tabrez Ahmad,
                          http://corpolexindia.blogspot.com                9
 Speaking for the Court, Baron Bramwell said: (ER p. 1430)
 "It would be absurd to say that this document, which is
  partly in writing and partly in print, and which was filled up,
  signed, and made sensible by the plaintiff, was not binding
  upon him. A person who signs a paper like this must know
  that he signs it for some purpose, and when he gives it to
  the Company must understand that it is to regulate the
  rights which it explains. I do not say that there may not be
  cases where a person may sign a paper, and yet be at
  liberty to say, 'I did not mean to be bound by this', as if the
  party signing were blind, and he was not informed of its
  contents. But where the party does not pretend that he was
  deceived, he should never be allowed to set up such a
  defence."
                              Dr. Tabrez Ahmad,
                      http://corpolexindia.blogspot.com        10
 Chief Baron Pollock, in a powerful concurring
  judgment said: (ER pp. 1429-30)
 "The plaintiff ... ought not to be allowed to say that
  he signed it but did not mean to be bound by it."
 This view of the Court of Exchequer has been
  followed by the courts in the United States of
  America (Upton v. Tribilcock, 91 US 45 (1875) and
  Webster Co. v. Trinidad Bean & Elevator Co., 92 F
  2d 177 (4th Cir, 1937 ) .

                           Dr. Tabrez Ahmad,
                   http://corpolexindia.blogspot.com   11
Weakness of the strict
            enforcement theory
 The strict enforcement theory presupposes the existence
  of a valid contract. However, the absence of a consensus
  ad idem as to the terms of the printed form casts great
  doubt on the issue of whether a printed form is a contract
  at all. Of course, where a party signs a printed form, the
  case for existence of a valid contract, absent a plea of non
  est factum, is far stronger. However, we are dealing here,
  not just with signed agreements, but also with printed
  forms, tickets, vouchers, invoices, and the like. Clearly,
  Baron Bramwell's dictum could have no application in the
  case of such unilateral instruments handed across the
  counter by one person to another.

                             Dr. Tabrez Ahmad,
                     http://corpolexindia.blogspot.com       12
 The strict enforcement theory is not a satisfactory means of
  resolving the issue as it requires for its applicability, a valid
  contract. The Madras High Court has held that printed
  forms are not directly enforceable in view of the absence of
  consensus as to the terms thereof (Lily White v. R.
  Munuswami, AIR 1966 Mad 13 ). There are many
  other examples of courts refusing to apply this strict
  enforcement theory. The Court of Appeals in England
  refused to enforce a clause in a printed form displayed in a
  hotel room, exempting the hotel from any liability for loss
  (Olley v. Marlborough Court, (1949) 1 All ER 127 ) .


                               Dr. Tabrez Ahmad,
                       http://corpolexindia.blogspot.com         13
The "democratic contract"
               argument
 Some American writers (See Karl N. Llewelyn, Prausnitz, "The
  Standardization of Commercial Contracts in English and Continental
  Law", 52 HARV. L. REV. 700, 704 (1939 ) have argued that standard
  form contracts are invalid as they are not made democratically.
 They argue that since so much law is made by standard form it is
  important that it be made democratically i.e. in accordance with the
  desires of the immediate parties to the contract. Indeed, in the usual
  case, the consumer never even reads the form, or reads it only after he
  has become bound by its terms. Even the fastidious few who take the
  time to read the standard form may be helpless to vary it. The form
  may be part of an offer which the consumer has no reasonable
  alternative but to accept.




                                 Dr. Tabrez Ahmad,
                         http://corpolexindia.blogspot.com             14
 The commercial relations between parties are governed by
  contract, which in the traditional sense, must be considered
  as being democratic because a traditional contract
  embodies the agreement of both parties, unless a contract
  is coerced, therefore, the "government" it creates is by its
  nature "government by and with the consent of the
  governed". But the overwhelming proportion of standard
  forms are not democratic because they are not, under any
  reasonable test, the agreement of the consumer or
  business recipient to whom they are delivered.
 It is in this sense that an argument is made that printed
  form contracts violate the principle of democracy, which is
  argued as being applicable to contracts between parties.

                             Dr. Tabrez Ahmad,
                     http://corpolexindia.blogspot.com      15
Weakness of democratic contract
             theory
 This doctrine too is not free from criticism. Firstly, the applicability of
  the principle of democracy to contracts between parties is
  questionable. Secondly, this theory invests with the courts a virtual
  power of judicial review over contractual terms. Rakoff criticises the
  carte blanche given to courts under this theory, with the words, "A
  theory of judicial review requires not only an explanation why a court
  should be empowered to intervene, but also a justification for limiting
  the court to merely reviewing the matter rather than deciding it de
  novo."
 If this democratic contract principle were to be applied as an extension
  of the law requiring consensus ad idem, then, truly, we are no further
  from where we began, and this theory gives us no new direction.




                                  Dr. Tabrez Ahmad,
                          http://corpolexindia.blogspot.com                 16
The unconscionability doctrine

 The argument on standard form contracts which
  has possibly received the greatest amount of
  judicial attention is the unconscionability doctrine.
  Courts in various common law jurisdictions have
  held that contractual terms unilaterally thrust by
  one party upon the other can, in certain
  circumstances, be held to be unconscionable, and
  therefore, unenforceable. Of course, each
  jurisdiction has evolved its own tests for
  determining the unconscionability or otherwise, of
  a given set of facts.
                           Dr. Tabrez Ahmad,
                   http://corpolexindia.blogspot.com   17
Unconscionability in different
          jurisdictions
               India
 Under our legal system, Section 23 of the Contract Act deals with
  the issue of when contracts may be struck down. The third clause
  of Section 23 deals with agreements which are immoral or
  opposed to public policy. The Supreme Court in Central Inland
  Water Transport Corpn. Ltd. v. Brojo Nath Ganguly (1986) 3 SCC
  156 ) held that an unfair or an unreasonable contract entered into
  between parties of unequal bargaining power, was void as
  unconscionable, under Section 23 of the Act.
 Thus Indian courts have, since then, shown a marked willingness
  to interfere with printed form contracts where there is evidence of
  unequal bargaining power. It has been held that the courts would
  relieve the weaker party to a contract from unconscionable,
  oppressive, unfair, unjust and unconstitutional obligations in a
  standard form contract ( Delhi Transport Corpn. v. DTC Mazdoor
  Congress, 1991 Supp (1) SCC 600 ).

                               Dr. Tabrez Ahmad,
                       http://corpolexindia.blogspot.com           18
 The Supreme Court has also held that standard form contracts drawn
  up even by the Government must be fair, and that these contracts are
  open to judicial review on grounds of unreasonableness or unfairness
  (LIC of India v. C.E.R.C., (1995) 5 SCC 482 ). The Supreme Court has
  upheld a plea that a printed form contract was void on grounds of
  coercion, where the parties had unequal bargaining power ( Chairman
  and MD, NTPC Ltd. v. Reshmi Constructions, Builders and
  Contractors, (2004) 2 SCC 663 )
 A printed form in a dry-cleaning contract, exempting the dry-cleaner
  from any liability in the event of loss or damage to the clothes
  concerned has been held to be contrary to public policy and therefore
  void (Lily White v. R. Munuswami, AIR 1966 Mad 13, ). This view of the
  Madras High Court has been followed by the Bombay High Court ( R.S.
  Deboo v. Dr. M.V. Hindlekar, AIR 1995 Bom 68 ).
 The National Consumer Disputes Redressal Commission after
  referring to copious case-law, refused to enforce an onerous clause in
  a printed form contract and accordingly relieved a consumer from the
  terms found thereon(Tata Chemicals v. Skypak Couriers, OP No. 66 of
                                                  1992 dated 14-12-2001 ).
                                   Dr. Tabrez Ahmad,
                          http://corpolexindia.blogspot.com               19
United Kingdom

 The law in the United Kingdom is set out in the Unfair
  Contract Terms Act, 1977 which confers on the courts the
  power to strike down a term in a contract which represents
  an unconscientious use of the power arising out of the
  circumstances and conditions of the contracting parties
  [Hart v. O' Connor, (1985) 2 All ER 880 (PC) ]. However,
  the courts in that country have also held that a contract will
  not be struck down as unconscionable unless one of the
  parties to it has imposed the objectionable term in a
  morally reprehensible manner, by taking advantage of the
  weakness or necessity of the other(Alec Lobb (Garages)
  Ltd. v. Total Oil (GB) Ltd., (1985) 1 All ER 303 (CA) ).

                              Dr. Tabrez Ahmad,
                      http://corpolexindia.blogspot.com        20
United States of America
 The law on unconscionability is to be found in Section 2-302 of the
  Uniform Commercial Code (hereinafter, "the UCC")

 Under this section, if the court, as a matter of law, finds the contract to
  have been unconscionable at the time it was made, the court may
  refuse to enforce the contract if there is absence of meaningful choice
  on the part of one of the parties, coupled with contract terms which are
  unreasonably favourable to the other party.The American courts have
  examined transactions to ascertain whether businesses have taken
  undue advantage of the rational and social factors that hamper
  consumers from identifying the meaning of terms contained in the
  boilerplate (Maxwell v. Fidelity Financial Services Inc., 907 P 2d 51
  (Ariz, 1995) ).



                                  Dr. Tabrez Ahmad,
                          http://corpolexindia.blogspot.com                21
The unconscionability doctrine

 This doctrine therefore would step in and
  strike out any contracts which the court found
  to be unconscionable, as understood by the
  judicial decisions of that country. The doctrine
  gives the courts a very powerful tool with
  which to look into contracts and adjudge their
  validity on the basis of the ability of parties to
  consent on the terms thereof.

                          Dr. Tabrez Ahmad,
                  http://corpolexindia.blogspot.com   22
Weakness of the
       unconscionability doctrine
 However, in India at least, the strength of this doctrine is its very
  drawback. Founded as it is, in the bedrock of the Indian Contract
  Act, its flexibility to adapt to circumstances not envisaged in
  Section 23 of the Act, is very limited. The Supreme Court in
  Central Inland Water Transport Corpn. case14, has held that an
  answer to an unconscionable contract can be found only in
  Section 23 of the Act and accordingly refused to apply this
  doctrine where the parties were not in unequal bargaining
  positions. This view of the Supreme Court has been refined in a
  later decision wherein it has been laid down that standard form
  contracts which are settled over the years and widely adopted by
  parties whose bargaining power is fairly matched are presumed to
  be fair and reasonable (Bihar SEB v. Green Rubber Industries,
  (1990) 1 SCC 731 ).



                                Dr. Tabrez Ahmad,
                        http://corpolexindia.blogspot.com            23
 Judged by the Central Inland Water Transport Corpn.
  standard, most consumer contracts would escape the
  applicability of this doctrine. However, the modification
  provided by Green Rubber case provides a more sound
  footing for the unconscionability doctrine, making standard
  form contracts binding where they have additionally derived
  legitimacy through the force of trade usages.
 However, a study of the authorities would reveal that it is
  Central Inland Water Transport Corpn. case which has
  been repeatedly followed by successive Benches of the
  Supreme Court and not Green Rubber case.


                            Dr. Tabrez Ahmad,
                    http://corpolexindia.blogspot.com      24
The notice theory
 The "notice theory" is a principle evolved by common law jurisdictions
  as an exception to the strict enforcement theory.
 This principle states that a clause in a printed form is not binding
  unless the attention of the other party is drawn thereto, and such
  clause is brought to his or her notice.
 The English courts have held to be unenforceable a clause in a printed
  parking ticket, on the ground that its terms were not brought to the
  notice of the customer in question (Thornton v. Shoe Lane Parking
  Ltd., (1971) 1 All ER 686 ). It has been held that the proper manner of
  proving notice is by a written document signed by the party to be
  bound. Another way is by handing him, before or at the time of the
  contract, a written notice specifying certain terms and making it clear to
  him that the contract is in those terms.



                                  Dr. Tabrez Ahmad,
                          http://corpolexindia.blogspot.com               25
 Lord Denning has held (Olley v. Marlborough Court, (1949) 1 All ER
  127) that a prominent public notice which is plain for him to see when
  he makes the contract would, no doubt, have the same effect, but
  nothing short of one of these three ways will suffice. The more onerous
  or unusual the clause the more stringent is the requirement of notice
  imposed by the courts. Lord Denning in his inimitable style in one such
  case (J. Spurling Ltd. v. Bradshaw, (1956) 2 All ER 121 at p. 125 )
  remarked:
 "Some clauses which I have seen would need to be printed in red ink
  on the face of the document with a red hand pointing to it before the
  notice could be held to be sufficient."
 Thus, a mere printed receipt or ticket handed over across the counter
  will not suffice, as notice (Chapelton v. Barry Urban District Council,
  (1940) 1 All ER 356 (CA) ).



                                 Dr. Tabrez Ahmad,
                         http://corpolexindia.blogspot.com             26
 In the case, (Mukul Dutta Gupta v. Indian Airlines Corpn., AIR 1962
  Cal 311 ) the Calcutta High Court held to be binding, the
  conditions of carriage applicable to an air ticket, which
  were printed in small font, on the inside of the air ticket.
  The High Court was of the view that sufficient steps were
  taken by the airline company to bring these conditions of
  carriage to the notice of the customers.
 Similarly,in the (Indian Airlines Corpn. v. Jothaji Maniram,
  AIR 1959 Mad 285 ).Madras High Court held to be binding,
  certain conditions limiting the liability of a carrier, which
  were printed on the consignment note. The High Court was
  of the view that these were the conditions that the
  customer could reasonably expect to be bound by in the
  course of such transactions.
                               Dr. Tabrez Ahmad,
                       http://corpolexindia.blogspot.com           27
Weakness of the notice theory

 The difficulty with the notice theory is its subjectivity. The
  question as to what constitutes sufficient notice of a
  particular clause varies from case to case. In cases of
  mass issuance of a printed form, such as in the case of a
  ticket, the consumer may notice the clause but still feel
  unable to negotiate the clause. Thus, there are cases
  where a party is either aware of, or is deemed to be aware
  (by constructive notice) of a clause, and yet, the contract
  would still not truly represent the terms of the
  understanding between the parties. The notice theory fails
  to address this problem.

                              Dr. Tabrez Ahmad,
                      http://corpolexindia.blogspot.com        28
A new theory

 As seen above, standard form contracts are
  entered into by people all the time and in every
  sphere of activity. An irrational distrust of all
  standard form contracts would be as dangerous as
  a facile acceptance and enforcement of these
  contracts.
 If people have the inclination and the time to
  negotiate the terms of every contract they entered
  into, there would definitely be more certainty in
  commercial interaction. However, a great deal of
  time would be lost in endless haggling over terms.
                         Dr. Tabrez Ahmad,
                 http://corpolexindia.blogspot.com   29
 People have over time, chosen to entrust their power to
  negotiate the terms of an agreement with the person with
  whom they intend to enter into commercial relations. The
  provider of services or the purveyor of goods who has to
  interact with numerous people is normally delegated with
  this power by the masses who deal with him. They have
  neither the time nor the wherewithal to sit down and
  negotiate the terms upon which he will provide his services
  or goods to them. Furthermore, people innately believe that
  a person with whom a great many people are dealing can
  be trusted to deal with them fairly too.
 We have seen four theories of enforceability of standard
  form contracts, as well as their respective weaknesses.

                            Dr. Tabrez Ahmad,
                    http://corpolexindia.blogspot.com      30
 The kind of selective invalidation of contracts which takes
  place by virtue of the application of the various doctrines
  we have seen above, causes, problems of its own. As we
  have seen, the courts have resorted to various formal,
  technical devices to achieve their ends. Although the
  results in the particular case may have been desirable, the
  technical devices used to achieve them were stretched,
  misconstrued, and often abused. The limited attack on
  unconscionable clauses through these devices also
  encouraged drafters of such printed form contract to try
  again with what they perceived as "clearer" language. This
  "clearer" language is always longer, more technical, and
  harder for the non-drafting party to understand. A vicious
  cycle thus results.

                             Dr. Tabrez Ahmad,
                     http://corpolexindia.blogspot.com      31
 Each time a trader draws up a contract so as to best
  protect his interests a court finds the contract to be unfair
  or unjust, and invalidates it on the basis of one or the other
  of the doctrines we have seen above. The trader then goes
  back and draws up another contract with the intention of
  making it "watertight". Many traders follow suit. Yet again,
  there is a ruling of a court having the effect of depriving the
  trader of the immunity or protection which he desires.
  Fresh printed form contracts are thus drawn up, each new
  form being more incomprehensible to the layman, but more
  technically impervious to interference from the courts. If the
  form eventually succeeded in becoming technically
  impervious to interference, it would probably be totally
  incomprehensible as well, especially to any layman.

                              Dr. Tabrez Ahmad,
                      http://corpolexindia.blogspot.com        32
 In effect, with the best of intentions, the court had completely thwarted
  the consumer's expectations.
 This would be avoided if the law somehow requires fair drafting. We
  must recognise that printed form contracts are here to stay. We must
  also recognise that they will always be drawn up by traders. However,
  rather than rewarding the trader who drafts the most "watertight"
  printed form by exonerating him or her from liability, a system of
  adjudging validity is required which would not depend upon the
  wording of the clause alone.
 The assumption that ordinary contract law must form the framework for
  standard form contracts seems to derive from the proposition that all
  the terms of a transaction must be developed in the same way.
  Ordinary rules of contract law cannot be applied to standard form
  contracts (Todd D. Rakoff, "Contracts of Adhesion, An Essay
   in Reconstruction", 96 HARV. L. REV. 1173 ).

                                 Dr. Tabrez Ahmad,
                         http://corpolexindia.blogspot.com               33
 Now, consider a system of legal interpretation based on
  the principles of trust. If a customer is viewed as having
  entrusted to the trader, his role in the drawing up of a
  contract, the burden rests on the trader to show that the
  contract which has been drawn up is indeed fair, just and
  reasonable. A consumer who buys a ticket may therefore
  rest content in the knowledge that he will not be thrust into
  unfair contractual relations. In each case wherein the
  validity of such a printed form is called into question, the
  burden of proof will rest upon the trader or service provider
  to show that the contract he or she drew up, is not in
  breach of that trust reposed.

                             Dr. Tabrez Ahmad,
                     http://corpolexindia.blogspot.com        34
 This theory has recently been propounded in a limited form
  in the United States of America, and one author there has
  argued that if the terms of a printed form are not
  reasonable and just, there has been a breach of trust and
  that there has been no meeting of the minds that can
  properly be regarded as a contract. It is understood by both
  parties to a standard form contract that its terms will not be
  read or discussed. The party who drafted and proposed the
  form asks and receives trust that the instrument contains
  no traps for the unwary, that a reasonable and well-advised
  person would have submitted to its terms. If the terms are
  not reasonable and just, there has been a breach of trust
  and no meeting of the minds that can properly be regarded
  as a contract.

                             Dr. Tabrez Ahmad,
                     http://corpolexindia.blogspot.com        35
 The issue can be approached from the perspective of the
  provider of goods and services as well. There are certain
  clauses which would be within the scope of his trust, to
  insert into the contract. These would include clauses which
  have been used for long in that particular trade. Such
  clauses would be perfectly acceptable, since a customer
  could reasonably expect that such clauses, having been
  used by many others over the years, would be used in his
  or her case as well. The customer, for his or her part, is
  also expected to consent to certain terms, such as clauses
  in a contract of carriage, prohibiting the dispatch of
  narcotics and explosives. The insertion of these clauses in
  a printed form contract too, would not be illegal or invalid.
                             Dr. Tabrez Ahmad,
                     http://corpolexindia.blogspot.com        36
 Thus, in my view, the enforceability of a standard form
  contract can be adjudged from the point of view of
  entrustment by one of the parties to the agreement, of his
  powers to negotiate and finalise the terms of that
  agreement, to the other party to that agreement.
 The consequence of this delegation is that the recipient of
  the authority is expected to use it in good faith. So far, so
  good. The difficulty arises when, in the exercise of that
  authority, the party drawing up the standard form contract
  puts in clauses which he or she believe are just and
  reasonable. The other person then takes further steps
  pursuant to the agreement, not realising that the clauses
  put in would probably not be considered reasonable, by
  him or her.
                              Dr. Tabrez Ahmad,
                      http://corpolexindia.blogspot.com           37
 When one seeks to apply this "entrusted consent theory",
  one may be faced with arguments from the defendants that
  they never intended to agree to certain terms. For instance,
  let us assume that our cricket tickets were to contain a
  printed term, "No sharp objects or combustible objects
  allowed", in addition to the no refund clause. Would a ticket
  buyer be permitted, under this "delegated consent theory",
  that he is normally of the habit of bursting fireworks at a
  cricket match, and that he would never have agreed for
  this?
 If this plea were to be accepted, it would certainly
  constitute a serious objection to the theory.

                             Dr. Tabrez Ahmad,
                     http://corpolexindia.blogspot.com       38
 Happily, this is not the case. If we are to evolve a rule for
  the adjudication of the validity of standard form contracts,
  then, we must evolve one which is applicable and adjudged
  on the basis of objective standards and not on subjective
  ones. Similarly, the tests to determine which clauses this
  delegated consent theory would be applicable to, would
  also have to be objective tests, dependent upon a
  delegation by a reasonable man.
 A man who drops his ballot in a ballot box or who makes a
  bid at an auction will not ordinarily be heard to say later
  that he thought the ballot box was a waste basket or that
  he was only clearing his throat.

                             Dr. Tabrez Ahmad,
                     http://corpolexindia.blogspot.com       39
 Likewise, the issue as to in respect of which clauses, the
  party in question may have lawfully delegated his power of
  consent must be interpreted not according to the subjective
  intent of one of the participants, but as a reasonable
  person in the context in which the parties were positioned
  would interpret them.
 Would a reasonable man have consented (or delegated his
  power to consent) to a clause prohibiting the bursting of
  fireworks in a cricket stadium? The answer clearly is yes.
 This theory satisfies Central Inland Water Transport test
  since the extent of entrustment would naturally increase
  with the inequality in the bargaining power. This theory also
  satisfies Green Rubber test for this reason.

                             Dr. Tabrez Ahmad,
                     http://corpolexindia.blogspot.com       40
 In interpreting the provisions of the Indian Trusts Act pertaining to
  quasi-trusts, the Hon'ble Supreme Court (In Pierce Leslie and Co. Ltd.
  v. Violet Ouchterlong Wapshare, AIR 1969 SC 843 ) has stated, (p.
  846, para 3)
 if there is no fraud, no concealment, no advantage taken, by the
  trustee of the information acquired by him in the character of trustee,
  he cannot be liable.
 The onus is thus upon him to establish affirmatively that the transaction
  was righteous and that he did not gain any pecuniary advantage by
  availing himself of his fiduciary character. While it may not be possible
  to assert that a seller of goods stands in a fiduciary position to his
  buyer, it would certainly be possible to content that a person entrusted
  with the obligation of drafting a contract intended to embody the
  consensus of another as well as his own, does occupy a position of
  trust.


                                 Dr. Tabrez Ahmad,
                         http://corpolexindia.blogspot.com               41
 One objection which can be taken to this theory is that it
  will result in courts judicially reviewing all printed form
  contracts, and casting an onerous burden upon merchants,
  bankers and other persons who draw up printed form
  contracts in the course of their business.
 This will not be the case.
 Firstly, the Supreme Court decision in Green Rubber case
  clarifies that printed forms which have been settled over
  the years would be deemed to be within the expectations
  of both parties thereto.
 Secondly, any printed clauses which are merely recognitive
  of existing trade usages and customs would also be valid,
  inasmuch as they do not purport to create any new rights
  of one party, or destroy any rights of the other.
                             Dr. Tabrez Ahmad,
                     http://corpolexindia.blogspot.com     42
 Thirdly, clauses which are not unfair, arbitrary, or
  "unconscionable" as adjudged on the basis of existing
  tests, would automatically not be in breach of the trust
  reposed by one party in the other.
 Fourthly, courts will apply the principles applicable under
  the Indian Trusts Act to quasi-trusts, and will not annul or
  rescind a transaction at the instance of a party who has
  derived a substantial benefit thereunder, or who has been
  a party to the breach of trust.
 Fifthly and lastly, where a clause is unconscionable, this
  theory will enable the courts to seek out and destroy those
  clauses, without insisting on the requirement of proving
  unequal bargaining power.

                             Dr. Tabrez Ahmad,
                     http://corpolexindia.blogspot.com       43
 So all the standard form contracts be tested on the basis that the
  person drafting the contract has been entrusted the responsibility of
  doing so, by the other party thereto. Where the drafting is done in
  vindication of the trust in good faith (by drafting in a manner consistent
  with the aspirations and intent of the parties), or recognitive of pre-
  existing trade usages, then, the trust will be held to have been validly
  discharged.
 In deciding the extent of the entrustment, one relevant factor will be
  whether the contract is signed or not, and another will be whether the
  parties have derived benefit thereunder or not.
 Finally, where the draftsman is found to have breached the trust
  reposed in him, by drafting a clause which was not in consonance with
  the aspirations and intent of the parties, the courts will refuse to
  enforce such clause.


                                  Dr. Tabrez Ahmad,
                          http://corpolexindia.blogspot.com                44
Thanks we will continue……



        Dr. Tabrez Ahmad,
http://corpolexindia.blogspot.com   45

Contenu connexe

Tendances

Arbitration And Conciliation
Arbitration And ConciliationArbitration And Conciliation
Arbitration And Conciliationapurvaagarwal
 
Legitimacy, Legitimation and Adoption under Private International Law
Legitimacy, Legitimation and Adoption under Private International LawLegitimacy, Legitimation and Adoption under Private International Law
Legitimacy, Legitimation and Adoption under Private International Lawcarolineelias239
 
Equitable doctrines
Equitable doctrinesEquitable doctrines
Equitable doctrinesFAROUQ
 
Introduction to Contract Law
Introduction to Contract LawIntroduction to Contract Law
Introduction to Contract Lawtheacademist
 
Essential of valid contract
Essential of valid contract Essential of valid contract
Essential of valid contract Prachi Porwal
 
Doctrine of Constructive Notice
Doctrine of Constructive NoticeDoctrine of Constructive Notice
Doctrine of Constructive NoticeCMA Sneha Agrawal
 
Validity of marriage formal validity
Validity of marriage  formal validityValidity of marriage  formal validity
Validity of marriage formal validityKanchan40
 
0105terms And Standard Form Contract
0105terms And Standard Form Contract0105terms And Standard Form Contract
0105terms And Standard Form Contractbtecexpert
 
Domicile in private international law
Domicile in private international lawDomicile in private international law
Domicile in private international lawAnkush Chattopadhyay
 
Doctrine of Indoor Management
Doctrine of Indoor ManagementDoctrine of Indoor Management
Doctrine of Indoor ManagementMrinali Kaul
 
Contract of Indemnity
Contract of IndemnityContract of Indemnity
Contract of IndemnityAmrita Singh
 
The Code of Civil Procedure, 1908
The Code of Civil Procedure, 1908The Code of Civil Procedure, 1908
The Code of Civil Procedure, 1908PRATHYUSHAP15
 

Tendances (20)

Discharge of contract
Discharge of contractDischarge of contract
Discharge of contract
 
Arbitration And Conciliation
Arbitration And ConciliationArbitration And Conciliation
Arbitration And Conciliation
 
Legitimacy, Legitimation and Adoption under Private International Law
Legitimacy, Legitimation and Adoption under Private International LawLegitimacy, Legitimation and Adoption under Private International Law
Legitimacy, Legitimation and Adoption under Private International Law
 
Void agreements
Void agreementsVoid agreements
Void agreements
 
Equitable doctrines
Equitable doctrinesEquitable doctrines
Equitable doctrines
 
Contract Terms
Contract TermsContract Terms
Contract Terms
 
Introduction to Contract Law
Introduction to Contract LawIntroduction to Contract Law
Introduction to Contract Law
 
Arbitration agreement
Arbitration agreementArbitration agreement
Arbitration agreement
 
Essential of valid contract
Essential of valid contract Essential of valid contract
Essential of valid contract
 
Doctrine of Constructive Notice
Doctrine of Constructive NoticeDoctrine of Constructive Notice
Doctrine of Constructive Notice
 
Validity of marriage formal validity
Validity of marriage  formal validityValidity of marriage  formal validity
Validity of marriage formal validity
 
Void agreements
Void agreements Void agreements
Void agreements
 
0105terms And Standard Form Contract
0105terms And Standard Form Contract0105terms And Standard Form Contract
0105terms And Standard Form Contract
 
Domicile in private international law
Domicile in private international lawDomicile in private international law
Domicile in private international law
 
Strict liability
Strict liabilityStrict liability
Strict liability
 
conciliation ppt
conciliation pptconciliation ppt
conciliation ppt
 
Doctrine of Indoor Management
Doctrine of Indoor ManagementDoctrine of Indoor Management
Doctrine of Indoor Management
 
Contract of Indemnity
Contract of IndemnityContract of Indemnity
Contract of Indemnity
 
The Code of Civil Procedure, 1908
The Code of Civil Procedure, 1908The Code of Civil Procedure, 1908
The Code of Civil Procedure, 1908
 
Void Agreement
Void AgreementVoid Agreement
Void Agreement
 

En vedette

The Case for Standard Forms of Construction Contract
The Case for Standard Forms of Construction ContractThe Case for Standard Forms of Construction Contract
The Case for Standard Forms of Construction ContractTom Joseph Mukasa
 
CONTRACTS AND ITS TYPES
CONTRACTS AND ITS TYPESCONTRACTS AND ITS TYPES
CONTRACTS AND ITS TYPESPundlik Rathod
 
Lecture 4 - selection of contract forms
Lecture 4 - selection of contract formsLecture 4 - selection of contract forms
Lecture 4 - selection of contract formskohwenqi
 
Construction contracts docuements_08092008
Construction contracts docuements_08092008Construction contracts docuements_08092008
Construction contracts docuements_08092008AYM1979
 
Contracts PowerPoint Presentation
Contracts PowerPoint PresentationContracts PowerPoint Presentation
Contracts PowerPoint Presentationmbachnak
 
Indices and standard form
Indices and standard formIndices and standard form
Indices and standard formmasboby
 
Aspects of business and contract law
Aspects of business and contract lawAspects of business and contract law
Aspects of business and contract lawCruddy'Gal Cautioness
 
0106exclusion Clause
0106exclusion Clause0106exclusion Clause
0106exclusion Clausebtecexpert
 
Indian Partnership Act 1932
Indian Partnership Act 1932Indian Partnership Act 1932
Indian Partnership Act 1932Ajilal
 
Lecture 8 Exclusion and Limiting Clauses - Cases
Lecture 8   Exclusion and Limiting Clauses - CasesLecture 8   Exclusion and Limiting Clauses - Cases
Lecture 8 Exclusion and Limiting Clauses - CasesRamona Vansluytman
 
Construction Law: An Indian Perspective
Construction Law: An Indian PerspectiveConstruction Law: An Indian Perspective
Construction Law: An Indian Perspectivedesignesque
 
Contract document
Contract documentContract document
Contract documentVed Singh
 
Pentadbiran Kontrak
Pentadbiran KontrakPentadbiran Kontrak
Pentadbiran KontrakIszwan Shah
 
Lecture 8 Exclusion and Limiting Clauses - Notes
Lecture 8   Exclusion and Limiting Clauses - NotesLecture 8   Exclusion and Limiting Clauses - Notes
Lecture 8 Exclusion and Limiting Clauses - NotesRamona Vansluytman
 

En vedette (20)

The Case for Standard Forms of Construction Contract
The Case for Standard Forms of Construction ContractThe Case for Standard Forms of Construction Contract
The Case for Standard Forms of Construction Contract
 
CONTRACTS AND ITS TYPES
CONTRACTS AND ITS TYPESCONTRACTS AND ITS TYPES
CONTRACTS AND ITS TYPES
 
Lecture 4 - selection of contract forms
Lecture 4 - selection of contract formsLecture 4 - selection of contract forms
Lecture 4 - selection of contract forms
 
Contracts
ContractsContracts
Contracts
 
Construction contracts docuements_08092008
Construction contracts docuements_08092008Construction contracts docuements_08092008
Construction contracts docuements_08092008
 
Contracts PowerPoint Presentation
Contracts PowerPoint PresentationContracts PowerPoint Presentation
Contracts PowerPoint Presentation
 
Construction contracts
Construction contractsConstruction contracts
Construction contracts
 
Study notes contract law
Study notes   contract lawStudy notes   contract law
Study notes contract law
 
06 geographical indications
06 geographical indications06 geographical indications
06 geographical indications
 
Indices and standard form
Indices and standard formIndices and standard form
Indices and standard form
 
Indices and surds
Indices and surdsIndices and surds
Indices and surds
 
Aspects of business and contract law
Aspects of business and contract lawAspects of business and contract law
Aspects of business and contract law
 
0106exclusion Clause
0106exclusion Clause0106exclusion Clause
0106exclusion Clause
 
Indian Partnership Act 1932
Indian Partnership Act 1932Indian Partnership Act 1932
Indian Partnership Act 1932
 
Lecture 8 Exclusion and Limiting Clauses - Cases
Lecture 8   Exclusion and Limiting Clauses - CasesLecture 8   Exclusion and Limiting Clauses - Cases
Lecture 8 Exclusion and Limiting Clauses - Cases
 
Construction Insurance
Construction InsuranceConstruction Insurance
Construction Insurance
 
Construction Law: An Indian Perspective
Construction Law: An Indian PerspectiveConstruction Law: An Indian Perspective
Construction Law: An Indian Perspective
 
Contract document
Contract documentContract document
Contract document
 
Pentadbiran Kontrak
Pentadbiran KontrakPentadbiran Kontrak
Pentadbiran Kontrak
 
Lecture 8 Exclusion and Limiting Clauses - Notes
Lecture 8   Exclusion and Limiting Clauses - NotesLecture 8   Exclusion and Limiting Clauses - Notes
Lecture 8 Exclusion and Limiting Clauses - Notes
 

Similaire à Standard Form Contract

Running Head ELEMENTS OF A CONTRACT 1 .docx
Running Head ELEMENTS OF A CONTRACT   1            .docxRunning Head ELEMENTS OF A CONTRACT   1            .docx
Running Head ELEMENTS OF A CONTRACT 1 .docxtodd271
 
Contrast between misrepresentation under indian law and uae law
Contrast between misrepresentation under indian law and uae lawContrast between misrepresentation under indian law and uae law
Contrast between misrepresentation under indian law and uae lawShaun Menon
 
11262014 The Legal Environment of Business, Ch. 6 - Learning.docx
11262014 The Legal Environment of Business, Ch. 6 - Learning.docx11262014 The Legal Environment of Business, Ch. 6 - Learning.docx
11262014 The Legal Environment of Business, Ch. 6 - Learning.docxhyacinthshackley2629
 
Aspects of contract and negligence for business
Aspects of contract and negligence for businessAspects of contract and negligence for business
Aspects of contract and negligence for businessNovoraj Roy
 
13533 execution of contracts and legal remedies available for breach of contr...
13533 execution of contracts and legal remedies available for breach of contr...13533 execution of contracts and legal remedies available for breach of contr...
13533 execution of contracts and legal remedies available for breach of contr...annu90
 
Contract Law Test and Answers November 2017
Contract Law Test and Answers November 2017Contract Law Test and Answers November 2017
Contract Law Test and Answers November 2017msstephanielord
 
Show Me My Money (Reisenfeld & Company v. The Network Group Inc..docx
Show Me My Money (Reisenfeld & Company v. The Network Group Inc..docxShow Me My Money (Reisenfeld & Company v. The Network Group Inc..docx
Show Me My Money (Reisenfeld & Company v. The Network Group Inc..docxedmondpburgess27164
 
How Courts Decide Whose Terms Apply
How Courts Decide Whose Terms ApplyHow Courts Decide Whose Terms Apply
How Courts Decide Whose Terms ApplySarah Fox
 
Assignment 3 - Contract
Assignment 3 - ContractAssignment 3 - Contract
Assignment 3 - ContractSherri Cost
 
62CHAPTER 4Offer, Acceptance, and ConsiderationCHAP.docx
62CHAPTER 4Offer, Acceptance, and ConsiderationCHAP.docx62CHAPTER 4Offer, Acceptance, and ConsiderationCHAP.docx
62CHAPTER 4Offer, Acceptance, and ConsiderationCHAP.docxtroutmanboris
 
Meaning Definitions and Essentials Elements of a Valid Contract
Meaning Definitions and Essentials Elements of a Valid ContractMeaning Definitions and Essentials Elements of a Valid Contract
Meaning Definitions and Essentials Elements of a Valid ContractAmitGuleria13
 
E contract challenges gyankosh
E contract challenges gyankoshE contract challenges gyankosh
E contract challenges gyankoshrahuldandotiya4
 
PROPERLAWOFCONTRACT pil.docx
PROPERLAWOFCONTRACT pil.docxPROPERLAWOFCONTRACT pil.docx
PROPERLAWOFCONTRACT pil.docxUtsavMishra41
 

Similaire à Standard Form Contract (20)

39 40
39 4039 40
39 40
 
Electronic Contracts
Electronic ContractsElectronic Contracts
Electronic Contracts
 
Running Head ELEMENTS OF A CONTRACT 1 .docx
Running Head ELEMENTS OF A CONTRACT   1            .docxRunning Head ELEMENTS OF A CONTRACT   1            .docx
Running Head ELEMENTS OF A CONTRACT 1 .docx
 
Contrast between misrepresentation under indian law and uae law
Contrast between misrepresentation under indian law and uae lawContrast between misrepresentation under indian law and uae law
Contrast between misrepresentation under indian law and uae law
 
11262014 The Legal Environment of Business, Ch. 6 - Learning.docx
11262014 The Legal Environment of Business, Ch. 6 - Learning.docx11262014 The Legal Environment of Business, Ch. 6 - Learning.docx
11262014 The Legal Environment of Business, Ch. 6 - Learning.docx
 
Aspects of contract and negligence for business
Aspects of contract and negligence for businessAspects of contract and negligence for business
Aspects of contract and negligence for business
 
13533 execution of contracts and legal remedies available for breach of contr...
13533 execution of contracts and legal remedies available for breach of contr...13533 execution of contracts and legal remedies available for breach of contr...
13533 execution of contracts and legal remedies available for breach of contr...
 
Contract Law Test and Answers November 2017
Contract Law Test and Answers November 2017Contract Law Test and Answers November 2017
Contract Law Test and Answers November 2017
 
Show Me My Money (Reisenfeld & Company v. The Network Group Inc..docx
Show Me My Money (Reisenfeld & Company v. The Network Group Inc..docxShow Me My Money (Reisenfeld & Company v. The Network Group Inc..docx
Show Me My Money (Reisenfeld & Company v. The Network Group Inc..docx
 
How Courts Decide Whose Terms Apply
How Courts Decide Whose Terms ApplyHow Courts Decide Whose Terms Apply
How Courts Decide Whose Terms Apply
 
Assignment 3 - Contract
Assignment 3 - ContractAssignment 3 - Contract
Assignment 3 - Contract
 
Ac 6
Ac 6Ac 6
Ac 6
 
Ac 8
Ac 8Ac 8
Ac 8
 
Contract law
Contract lawContract law
Contract law
 
62CHAPTER 4Offer, Acceptance, and ConsiderationCHAP.docx
62CHAPTER 4Offer, Acceptance, and ConsiderationCHAP.docx62CHAPTER 4Offer, Acceptance, and ConsiderationCHAP.docx
62CHAPTER 4Offer, Acceptance, and ConsiderationCHAP.docx
 
Ac 11
Ac 11Ac 11
Ac 11
 
MOU.pdf
MOU.pdfMOU.pdf
MOU.pdf
 
Meaning Definitions and Essentials Elements of a Valid Contract
Meaning Definitions and Essentials Elements of a Valid ContractMeaning Definitions and Essentials Elements of a Valid Contract
Meaning Definitions and Essentials Elements of a Valid Contract
 
E contract challenges gyankosh
E contract challenges gyankoshE contract challenges gyankosh
E contract challenges gyankosh
 
PROPERLAWOFCONTRACT pil.docx
PROPERLAWOFCONTRACT pil.docxPROPERLAWOFCONTRACT pil.docx
PROPERLAWOFCONTRACT pil.docx
 

Plus de Prof. (Dr.) Tabrez Ahmad

Trademark Infringements in E-commerce: A Comparative Study of India, China & USA
Trademark Infringements in E-commerce: A Comparative Study of India, China & USATrademark Infringements in E-commerce: A Comparative Study of India, China & USA
Trademark Infringements in E-commerce: A Comparative Study of India, China & USAProf. (Dr.) Tabrez Ahmad
 
Future of Intellectual Property and the Commons: Friends or Foes
Future of Intellectual Property and the Commons: Friends or FoesFuture of Intellectual Property and the Commons: Friends or Foes
Future of Intellectual Property and the Commons: Friends or FoesProf. (Dr.) Tabrez Ahmad
 
Dr. Tabrez Ahmad Presentation on Legal Education Challenges and Reforms in 21...
Dr. Tabrez Ahmad Presentation on Legal Education Challenges and Reforms in 21...Dr. Tabrez Ahmad Presentation on Legal Education Challenges and Reforms in 21...
Dr. Tabrez Ahmad Presentation on Legal Education Challenges and Reforms in 21...Prof. (Dr.) Tabrez Ahmad
 
Part 3 lecture- environmnetal regulation in energy sector
Part 3 lecture- environmnetal regulation in energy sectorPart 3 lecture- environmnetal regulation in energy sector
Part 3 lecture- environmnetal regulation in energy sectorProf. (Dr.) Tabrez Ahmad
 
Part 2 lecture environmental regulation in energy sector
Part 2 lecture environmental regulation in energy sectorPart 2 lecture environmental regulation in energy sector
Part 2 lecture environmental regulation in energy sectorProf. (Dr.) Tabrez Ahmad
 
Part 1 lecture- environmental regulation in energy sector
Part  1 lecture- environmental regulation in energy sectorPart  1 lecture- environmental regulation in energy sector
Part 1 lecture- environmental regulation in energy sectorProf. (Dr.) Tabrez Ahmad
 
Law of technology transfer and interlinking issues
Law of technology transfer and interlinking issuesLaw of technology transfer and interlinking issues
Law of technology transfer and interlinking issuesProf. (Dr.) Tabrez Ahmad
 

Plus de Prof. (Dr.) Tabrez Ahmad (20)

Plagiarism & internet
Plagiarism & internetPlagiarism & internet
Plagiarism & internet
 
Tabrez agro supply chain conf 7 oct 2016
Tabrez agro supply chain conf 7 oct 2016Tabrez agro supply chain conf 7 oct 2016
Tabrez agro supply chain conf 7 oct 2016
 
Trademark Infringements in E-commerce: A Comparative Study of India, China & USA
Trademark Infringements in E-commerce: A Comparative Study of India, China & USATrademark Infringements in E-commerce: A Comparative Study of India, China & USA
Trademark Infringements in E-commerce: A Comparative Study of India, China & USA
 
Future of Intellectual Property and the Commons: Friends or Foes
Future of Intellectual Property and the Commons: Friends or FoesFuture of Intellectual Property and the Commons: Friends or Foes
Future of Intellectual Property and the Commons: Friends or Foes
 
Dr. Tabrez Ahmad Presentation on Legal Education Challenges and Reforms in 21...
Dr. Tabrez Ahmad Presentation on Legal Education Challenges and Reforms in 21...Dr. Tabrez Ahmad Presentation on Legal Education Challenges and Reforms in 21...
Dr. Tabrez Ahmad Presentation on Legal Education Challenges and Reforms in 21...
 
Mining law
Mining lawMining law
Mining law
 
Nuclear energy law
Nuclear energy lawNuclear energy law
Nuclear energy law
 
Law & justice in globalised world
Law & justice in globalised worldLaw & justice in globalised world
Law & justice in globalised world
 
Part 3 lecture- environmnetal regulation in energy sector
Part 3 lecture- environmnetal regulation in energy sectorPart 3 lecture- environmnetal regulation in energy sector
Part 3 lecture- environmnetal regulation in energy sector
 
Part 2 lecture environmental regulation in energy sector
Part 2 lecture environmental regulation in energy sectorPart 2 lecture environmental regulation in energy sector
Part 2 lecture environmental regulation in energy sector
 
Part 1 lecture- environmental regulation in energy sector
Part  1 lecture- environmental regulation in energy sectorPart  1 lecture- environmental regulation in energy sector
Part 1 lecture- environmental regulation in energy sector
 
Law of technology transfer and interlinking issues
Law of technology transfer and interlinking issuesLaw of technology transfer and interlinking issues
Law of technology transfer and interlinking issues
 
Law of export processing zones
Law of export processing zonesLaw of export processing zones
Law of export processing zones
 
Law of Export Oriented Units
Law of Export Oriented UnitsLaw of Export Oriented Units
Law of Export Oriented Units
 
Foreign Exchange Management Law
Foreign Exchange Management LawForeign Exchange Management Law
Foreign Exchange Management Law
 
Foreign trade regulation
Foreign trade regulationForeign trade regulation
Foreign trade regulation
 
Sexual Harassment of Women at Work Place
Sexual Harassment of Women at Work PlaceSexual Harassment of Women at Work Place
Sexual Harassment of Women at Work Place
 
Negotiable instruments
Negotiable instrumentsNegotiable instruments
Negotiable instruments
 
Consumer protection law
Consumer protection lawConsumer protection law
Consumer protection law
 
Sale of Goods
Sale of GoodsSale of Goods
Sale of Goods
 

Standard Form Contract

  • 1. Standard form contract Dr. Tabrez Ahmad Professor of Law Legal issues arising in India Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 1
  • 2. Some interesting legal issues arise in these circumstances  (1) Generally speaking, what is the legitimacy/validity of a clause in a printed form contract?  (2) What are the limits on its enforceability?  A leading authority on the law of contracts[Chitty on Contracts, (27th Edn.), para 12.007 ]:states that a problem may arise in proving the terms of the agreement where it is sought to be shown that they are contained in a contract in a printed form i.e. in some ticket, receipt, or other standard form document. Chitty states:  "The other party may have signed the document, in which case he is bound by its terms. More often, however, it is simply handed to him at the time of making the contract and the question will then arise whether the printed conditions which it contains have become terms of the contract. The party receiving the document will probably not trouble to read it, and may even be ignorant that it contains any conditions at all. Yet standard form contracts very frequently embody clauses which purport to impose obligations on him or to exclude or restrict the liability of the person supplying the document. Thus, it becomes important to determine whether these clauses should be given contractual effect." Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 2
  • 3.  Standard form (or printed form) contracts  Contracts : A valid contract requires offer and acceptance. It is in the essence of acceptance, that such acceptance must be a valid acceptance, that is to say, an acceptance made, fully conscious of and alive to the terms and conditions of the proposal. Of course, this is not to say that a man who signs an agreement blindfolded will be relieved from his obligations under that agreement, simply because he later chooses to discard the blindfold. However, what Section 2(b) does require is that the acceptor must have a real opportunity to review the proposal and decide on whether to accept it or not.  A standard form contract purports to represent the terms of the bargain between the parties thereto. It purports to embody the consensus between the parties. In short, it purports to be an "agreement enforceable by law". Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 3
  • 4. The practical need for printed form contracts  To follow the principles laid down in the Indian Contract Act to the letter, one would require each and every clause in an agreement to be discussed, negotiated and then finalised, once a consensus is arrived at.  People enter into contractual relations with one another all the time. It is not practically possible to negotiate the terms and conditions of each and every one of these contracts. Commercial and business sense dictates that people spend only so much time on negotiation as would be warranted having regard to the nature and the value of the contract being entered into Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 4
  • 5.  Men of commerce have found that certain conditions are implicit in every contract, having regard to the trade usages or customary practices in existence. Yet, in order to avoid needless disputes or litigation, they prefer to have these spelt out in writing. This has given rise to the printed form.  Purchasers of insurance, for example, normally agree only on the price, the term, the monetary limits of coverage, and in a very rough sense, the risks to be covered. All the other provisions are left for the insurer to set unilaterally in the form of a policy. Such contracts gain their legitimacy from the fact that the rules underlying them have evolved out of long practice and have gained binding force by virtue of their being valid trade usages and/or customary practices. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 5
  • 6.  Purchasers of a cricket ticket agree on even less. All that is discussed, if at all, is the location of the seat in question, and consequently, the price of the ticket. All other provisions are set out on the reverse of the ticket that the viewer obtains after having tendered the price of the ticket, and the ticket issued in pursuance of the conclusion of the agreement between the parties.  There are six broad reasons as to why consumers agree to be governed by terms set out in a printed form drawn up by a trader  First, the salesman (or other person acting on behalf of the provider of goods and services) who is on the other side of the table, holding out the printed form, is not disposed to bargain over the boilerplate or lacks the authority to do so. That is to say, the provider of goods or services presents the printed form on a take-it-or-leave-it basis. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 6
  • 7.  Second, the consumer would not understand much of the language of the printed form, even if he or she took the time to read it (This would of course apply only to insurance policies and the like, and not to simple printed forms like receipts, parking tickets and cricket tickets ).  Third, the business's competitors usually employ comparable terms.  Fourth, the remote risks allocated by the printed form will not likely eventuate.  Fifth, the provider of goods or services seeks to establish and maintain a good reputation with the purchasing public and generally will stand behind its product.  Sixth, the consumer expects the law to enforce the printed form contract, with the exception of offensive terms.  The consumer, engaging in a rough but reasonable cost-benefit analysis of these factors, understands that the costs of reading, interpreting and comparing standard terms outweigh any benefits of doing so and therefore chooses not to read the form carefully or even at all. The consumer also is under some pressure from the business's agent to sign quickly and may believe that the events described in the boilerplate are too remote to be worth worrying about. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 7
  • 8.  Thus, printed forms of contract have arisen as a result of:  (a) the convenience in having a printed form; or  (b) the fact that one party stands in a position where the terms dictated by it can be imposed upon the other, notwithstanding the will of the other, and since the terms of such bargains are known to the former even prior to the entry into the contract, the former prints it out and keeps it ready, waiting for persons to come forward and enter into such contracts; and  (c) the willingness of the customer to allow the provider of goods or services to draw up the terms of the contract upon certain assumptions as to the conduct of the provider, and his or her perceptions as to the likelihood of the contract being enforced to the letter. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 8
  • 9. Arguments on the validity of standard form contracts Strict enforcement theory  The first and primal argument in favour of the enforcement of standard form contracts is that a standard form contract must be respected and honoured by the parties to it, just as any other contract. To refuse to do so, would be to introduce an element of uncertainty in mercantile relations, which is to be avoided at all costs.  One of the earliest decisions requiring strict enforcement of a standard form contract, was that of the Court of Exchequer in 1860, in Lewis v. Great Western Rly (157 ER, p.1427 (Ex.1860) )In this case, the Court of Exchequer rejected a plea of the plaintiff that a printed form in a contract was not binding on him since he could not be expected to have read so lengthy a document which was presented to him in printed form. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 9
  • 10.  Speaking for the Court, Baron Bramwell said: (ER p. 1430)  "It would be absurd to say that this document, which is partly in writing and partly in print, and which was filled up, signed, and made sensible by the plaintiff, was not binding upon him. A person who signs a paper like this must know that he signs it for some purpose, and when he gives it to the Company must understand that it is to regulate the rights which it explains. I do not say that there may not be cases where a person may sign a paper, and yet be at liberty to say, 'I did not mean to be bound by this', as if the party signing were blind, and he was not informed of its contents. But where the party does not pretend that he was deceived, he should never be allowed to set up such a defence." Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 10
  • 11.  Chief Baron Pollock, in a powerful concurring judgment said: (ER pp. 1429-30)  "The plaintiff ... ought not to be allowed to say that he signed it but did not mean to be bound by it."  This view of the Court of Exchequer has been followed by the courts in the United States of America (Upton v. Tribilcock, 91 US 45 (1875) and Webster Co. v. Trinidad Bean & Elevator Co., 92 F 2d 177 (4th Cir, 1937 ) . Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 11
  • 12. Weakness of the strict enforcement theory  The strict enforcement theory presupposes the existence of a valid contract. However, the absence of a consensus ad idem as to the terms of the printed form casts great doubt on the issue of whether a printed form is a contract at all. Of course, where a party signs a printed form, the case for existence of a valid contract, absent a plea of non est factum, is far stronger. However, we are dealing here, not just with signed agreements, but also with printed forms, tickets, vouchers, invoices, and the like. Clearly, Baron Bramwell's dictum could have no application in the case of such unilateral instruments handed across the counter by one person to another. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 12
  • 13.  The strict enforcement theory is not a satisfactory means of resolving the issue as it requires for its applicability, a valid contract. The Madras High Court has held that printed forms are not directly enforceable in view of the absence of consensus as to the terms thereof (Lily White v. R. Munuswami, AIR 1966 Mad 13 ). There are many other examples of courts refusing to apply this strict enforcement theory. The Court of Appeals in England refused to enforce a clause in a printed form displayed in a hotel room, exempting the hotel from any liability for loss (Olley v. Marlborough Court, (1949) 1 All ER 127 ) . Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 13
  • 14. The "democratic contract" argument  Some American writers (See Karl N. Llewelyn, Prausnitz, "The Standardization of Commercial Contracts in English and Continental Law", 52 HARV. L. REV. 700, 704 (1939 ) have argued that standard form contracts are invalid as they are not made democratically.  They argue that since so much law is made by standard form it is important that it be made democratically i.e. in accordance with the desires of the immediate parties to the contract. Indeed, in the usual case, the consumer never even reads the form, or reads it only after he has become bound by its terms. Even the fastidious few who take the time to read the standard form may be helpless to vary it. The form may be part of an offer which the consumer has no reasonable alternative but to accept. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 14
  • 15.  The commercial relations between parties are governed by contract, which in the traditional sense, must be considered as being democratic because a traditional contract embodies the agreement of both parties, unless a contract is coerced, therefore, the "government" it creates is by its nature "government by and with the consent of the governed". But the overwhelming proportion of standard forms are not democratic because they are not, under any reasonable test, the agreement of the consumer or business recipient to whom they are delivered.  It is in this sense that an argument is made that printed form contracts violate the principle of democracy, which is argued as being applicable to contracts between parties. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 15
  • 16. Weakness of democratic contract theory  This doctrine too is not free from criticism. Firstly, the applicability of the principle of democracy to contracts between parties is questionable. Secondly, this theory invests with the courts a virtual power of judicial review over contractual terms. Rakoff criticises the carte blanche given to courts under this theory, with the words, "A theory of judicial review requires not only an explanation why a court should be empowered to intervene, but also a justification for limiting the court to merely reviewing the matter rather than deciding it de novo."  If this democratic contract principle were to be applied as an extension of the law requiring consensus ad idem, then, truly, we are no further from where we began, and this theory gives us no new direction. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 16
  • 17. The unconscionability doctrine  The argument on standard form contracts which has possibly received the greatest amount of judicial attention is the unconscionability doctrine. Courts in various common law jurisdictions have held that contractual terms unilaterally thrust by one party upon the other can, in certain circumstances, be held to be unconscionable, and therefore, unenforceable. Of course, each jurisdiction has evolved its own tests for determining the unconscionability or otherwise, of a given set of facts. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 17
  • 18. Unconscionability in different jurisdictions India  Under our legal system, Section 23 of the Contract Act deals with the issue of when contracts may be struck down. The third clause of Section 23 deals with agreements which are immoral or opposed to public policy. The Supreme Court in Central Inland Water Transport Corpn. Ltd. v. Brojo Nath Ganguly (1986) 3 SCC 156 ) held that an unfair or an unreasonable contract entered into between parties of unequal bargaining power, was void as unconscionable, under Section 23 of the Act.  Thus Indian courts have, since then, shown a marked willingness to interfere with printed form contracts where there is evidence of unequal bargaining power. It has been held that the courts would relieve the weaker party to a contract from unconscionable, oppressive, unfair, unjust and unconstitutional obligations in a standard form contract ( Delhi Transport Corpn. v. DTC Mazdoor Congress, 1991 Supp (1) SCC 600 ). Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 18
  • 19.  The Supreme Court has also held that standard form contracts drawn up even by the Government must be fair, and that these contracts are open to judicial review on grounds of unreasonableness or unfairness (LIC of India v. C.E.R.C., (1995) 5 SCC 482 ). The Supreme Court has upheld a plea that a printed form contract was void on grounds of coercion, where the parties had unequal bargaining power ( Chairman and MD, NTPC Ltd. v. Reshmi Constructions, Builders and Contractors, (2004) 2 SCC 663 )  A printed form in a dry-cleaning contract, exempting the dry-cleaner from any liability in the event of loss or damage to the clothes concerned has been held to be contrary to public policy and therefore void (Lily White v. R. Munuswami, AIR 1966 Mad 13, ). This view of the Madras High Court has been followed by the Bombay High Court ( R.S. Deboo v. Dr. M.V. Hindlekar, AIR 1995 Bom 68 ).  The National Consumer Disputes Redressal Commission after referring to copious case-law, refused to enforce an onerous clause in a printed form contract and accordingly relieved a consumer from the terms found thereon(Tata Chemicals v. Skypak Couriers, OP No. 66 of 1992 dated 14-12-2001 ). Dr. Tabrez Ahmad,  http://corpolexindia.blogspot.com 19
  • 20. United Kingdom  The law in the United Kingdom is set out in the Unfair Contract Terms Act, 1977 which confers on the courts the power to strike down a term in a contract which represents an unconscientious use of the power arising out of the circumstances and conditions of the contracting parties [Hart v. O' Connor, (1985) 2 All ER 880 (PC) ]. However, the courts in that country have also held that a contract will not be struck down as unconscionable unless one of the parties to it has imposed the objectionable term in a morally reprehensible manner, by taking advantage of the weakness or necessity of the other(Alec Lobb (Garages) Ltd. v. Total Oil (GB) Ltd., (1985) 1 All ER 303 (CA) ). Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 20
  • 21. United States of America  The law on unconscionability is to be found in Section 2-302 of the Uniform Commercial Code (hereinafter, "the UCC")  Under this section, if the court, as a matter of law, finds the contract to have been unconscionable at the time it was made, the court may refuse to enforce the contract if there is absence of meaningful choice on the part of one of the parties, coupled with contract terms which are unreasonably favourable to the other party.The American courts have examined transactions to ascertain whether businesses have taken undue advantage of the rational and social factors that hamper consumers from identifying the meaning of terms contained in the boilerplate (Maxwell v. Fidelity Financial Services Inc., 907 P 2d 51 (Ariz, 1995) ). Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 21
  • 22. The unconscionability doctrine  This doctrine therefore would step in and strike out any contracts which the court found to be unconscionable, as understood by the judicial decisions of that country. The doctrine gives the courts a very powerful tool with which to look into contracts and adjudge their validity on the basis of the ability of parties to consent on the terms thereof. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 22
  • 23. Weakness of the unconscionability doctrine  However, in India at least, the strength of this doctrine is its very drawback. Founded as it is, in the bedrock of the Indian Contract Act, its flexibility to adapt to circumstances not envisaged in Section 23 of the Act, is very limited. The Supreme Court in Central Inland Water Transport Corpn. case14, has held that an answer to an unconscionable contract can be found only in Section 23 of the Act and accordingly refused to apply this doctrine where the parties were not in unequal bargaining positions. This view of the Supreme Court has been refined in a later decision wherein it has been laid down that standard form contracts which are settled over the years and widely adopted by parties whose bargaining power is fairly matched are presumed to be fair and reasonable (Bihar SEB v. Green Rubber Industries, (1990) 1 SCC 731 ). Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 23
  • 24.  Judged by the Central Inland Water Transport Corpn. standard, most consumer contracts would escape the applicability of this doctrine. However, the modification provided by Green Rubber case provides a more sound footing for the unconscionability doctrine, making standard form contracts binding where they have additionally derived legitimacy through the force of trade usages.  However, a study of the authorities would reveal that it is Central Inland Water Transport Corpn. case which has been repeatedly followed by successive Benches of the Supreme Court and not Green Rubber case. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 24
  • 25. The notice theory  The "notice theory" is a principle evolved by common law jurisdictions as an exception to the strict enforcement theory.  This principle states that a clause in a printed form is not binding unless the attention of the other party is drawn thereto, and such clause is brought to his or her notice.  The English courts have held to be unenforceable a clause in a printed parking ticket, on the ground that its terms were not brought to the notice of the customer in question (Thornton v. Shoe Lane Parking Ltd., (1971) 1 All ER 686 ). It has been held that the proper manner of proving notice is by a written document signed by the party to be bound. Another way is by handing him, before or at the time of the contract, a written notice specifying certain terms and making it clear to him that the contract is in those terms. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 25
  • 26.  Lord Denning has held (Olley v. Marlborough Court, (1949) 1 All ER 127) that a prominent public notice which is plain for him to see when he makes the contract would, no doubt, have the same effect, but nothing short of one of these three ways will suffice. The more onerous or unusual the clause the more stringent is the requirement of notice imposed by the courts. Lord Denning in his inimitable style in one such case (J. Spurling Ltd. v. Bradshaw, (1956) 2 All ER 121 at p. 125 ) remarked:  "Some clauses which I have seen would need to be printed in red ink on the face of the document with a red hand pointing to it before the notice could be held to be sufficient."  Thus, a mere printed receipt or ticket handed over across the counter will not suffice, as notice (Chapelton v. Barry Urban District Council, (1940) 1 All ER 356 (CA) ). Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 26
  • 27.  In the case, (Mukul Dutta Gupta v. Indian Airlines Corpn., AIR 1962 Cal 311 ) the Calcutta High Court held to be binding, the conditions of carriage applicable to an air ticket, which were printed in small font, on the inside of the air ticket. The High Court was of the view that sufficient steps were taken by the airline company to bring these conditions of carriage to the notice of the customers.  Similarly,in the (Indian Airlines Corpn. v. Jothaji Maniram, AIR 1959 Mad 285 ).Madras High Court held to be binding, certain conditions limiting the liability of a carrier, which were printed on the consignment note. The High Court was of the view that these were the conditions that the customer could reasonably expect to be bound by in the course of such transactions. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 27
  • 28. Weakness of the notice theory  The difficulty with the notice theory is its subjectivity. The question as to what constitutes sufficient notice of a particular clause varies from case to case. In cases of mass issuance of a printed form, such as in the case of a ticket, the consumer may notice the clause but still feel unable to negotiate the clause. Thus, there are cases where a party is either aware of, or is deemed to be aware (by constructive notice) of a clause, and yet, the contract would still not truly represent the terms of the understanding between the parties. The notice theory fails to address this problem. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 28
  • 29. A new theory  As seen above, standard form contracts are entered into by people all the time and in every sphere of activity. An irrational distrust of all standard form contracts would be as dangerous as a facile acceptance and enforcement of these contracts.  If people have the inclination and the time to negotiate the terms of every contract they entered into, there would definitely be more certainty in commercial interaction. However, a great deal of time would be lost in endless haggling over terms. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 29
  • 30.  People have over time, chosen to entrust their power to negotiate the terms of an agreement with the person with whom they intend to enter into commercial relations. The provider of services or the purveyor of goods who has to interact with numerous people is normally delegated with this power by the masses who deal with him. They have neither the time nor the wherewithal to sit down and negotiate the terms upon which he will provide his services or goods to them. Furthermore, people innately believe that a person with whom a great many people are dealing can be trusted to deal with them fairly too.  We have seen four theories of enforceability of standard form contracts, as well as their respective weaknesses. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 30
  • 31.  The kind of selective invalidation of contracts which takes place by virtue of the application of the various doctrines we have seen above, causes, problems of its own. As we have seen, the courts have resorted to various formal, technical devices to achieve their ends. Although the results in the particular case may have been desirable, the technical devices used to achieve them were stretched, misconstrued, and often abused. The limited attack on unconscionable clauses through these devices also encouraged drafters of such printed form contract to try again with what they perceived as "clearer" language. This "clearer" language is always longer, more technical, and harder for the non-drafting party to understand. A vicious cycle thus results. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 31
  • 32.  Each time a trader draws up a contract so as to best protect his interests a court finds the contract to be unfair or unjust, and invalidates it on the basis of one or the other of the doctrines we have seen above. The trader then goes back and draws up another contract with the intention of making it "watertight". Many traders follow suit. Yet again, there is a ruling of a court having the effect of depriving the trader of the immunity or protection which he desires. Fresh printed form contracts are thus drawn up, each new form being more incomprehensible to the layman, but more technically impervious to interference from the courts. If the form eventually succeeded in becoming technically impervious to interference, it would probably be totally incomprehensible as well, especially to any layman. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 32
  • 33.  In effect, with the best of intentions, the court had completely thwarted the consumer's expectations.  This would be avoided if the law somehow requires fair drafting. We must recognise that printed form contracts are here to stay. We must also recognise that they will always be drawn up by traders. However, rather than rewarding the trader who drafts the most "watertight" printed form by exonerating him or her from liability, a system of adjudging validity is required which would not depend upon the wording of the clause alone.  The assumption that ordinary contract law must form the framework for standard form contracts seems to derive from the proposition that all the terms of a transaction must be developed in the same way. Ordinary rules of contract law cannot be applied to standard form contracts (Todd D. Rakoff, "Contracts of Adhesion, An Essay in Reconstruction", 96 HARV. L. REV. 1173 ). Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 33
  • 34.  Now, consider a system of legal interpretation based on the principles of trust. If a customer is viewed as having entrusted to the trader, his role in the drawing up of a contract, the burden rests on the trader to show that the contract which has been drawn up is indeed fair, just and reasonable. A consumer who buys a ticket may therefore rest content in the knowledge that he will not be thrust into unfair contractual relations. In each case wherein the validity of such a printed form is called into question, the burden of proof will rest upon the trader or service provider to show that the contract he or she drew up, is not in breach of that trust reposed. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 34
  • 35.  This theory has recently been propounded in a limited form in the United States of America, and one author there has argued that if the terms of a printed form are not reasonable and just, there has been a breach of trust and that there has been no meeting of the minds that can properly be regarded as a contract. It is understood by both parties to a standard form contract that its terms will not be read or discussed. The party who drafted and proposed the form asks and receives trust that the instrument contains no traps for the unwary, that a reasonable and well-advised person would have submitted to its terms. If the terms are not reasonable and just, there has been a breach of trust and no meeting of the minds that can properly be regarded as a contract. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 35
  • 36.  The issue can be approached from the perspective of the provider of goods and services as well. There are certain clauses which would be within the scope of his trust, to insert into the contract. These would include clauses which have been used for long in that particular trade. Such clauses would be perfectly acceptable, since a customer could reasonably expect that such clauses, having been used by many others over the years, would be used in his or her case as well. The customer, for his or her part, is also expected to consent to certain terms, such as clauses in a contract of carriage, prohibiting the dispatch of narcotics and explosives. The insertion of these clauses in a printed form contract too, would not be illegal or invalid. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 36
  • 37.  Thus, in my view, the enforceability of a standard form contract can be adjudged from the point of view of entrustment by one of the parties to the agreement, of his powers to negotiate and finalise the terms of that agreement, to the other party to that agreement.  The consequence of this delegation is that the recipient of the authority is expected to use it in good faith. So far, so good. The difficulty arises when, in the exercise of that authority, the party drawing up the standard form contract puts in clauses which he or she believe are just and reasonable. The other person then takes further steps pursuant to the agreement, not realising that the clauses put in would probably not be considered reasonable, by him or her. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 37
  • 38.  When one seeks to apply this "entrusted consent theory", one may be faced with arguments from the defendants that they never intended to agree to certain terms. For instance, let us assume that our cricket tickets were to contain a printed term, "No sharp objects or combustible objects allowed", in addition to the no refund clause. Would a ticket buyer be permitted, under this "delegated consent theory", that he is normally of the habit of bursting fireworks at a cricket match, and that he would never have agreed for this?  If this plea were to be accepted, it would certainly constitute a serious objection to the theory. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 38
  • 39.  Happily, this is not the case. If we are to evolve a rule for the adjudication of the validity of standard form contracts, then, we must evolve one which is applicable and adjudged on the basis of objective standards and not on subjective ones. Similarly, the tests to determine which clauses this delegated consent theory would be applicable to, would also have to be objective tests, dependent upon a delegation by a reasonable man.  A man who drops his ballot in a ballot box or who makes a bid at an auction will not ordinarily be heard to say later that he thought the ballot box was a waste basket or that he was only clearing his throat. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 39
  • 40.  Likewise, the issue as to in respect of which clauses, the party in question may have lawfully delegated his power of consent must be interpreted not according to the subjective intent of one of the participants, but as a reasonable person in the context in which the parties were positioned would interpret them.  Would a reasonable man have consented (or delegated his power to consent) to a clause prohibiting the bursting of fireworks in a cricket stadium? The answer clearly is yes.  This theory satisfies Central Inland Water Transport test since the extent of entrustment would naturally increase with the inequality in the bargaining power. This theory also satisfies Green Rubber test for this reason. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 40
  • 41.  In interpreting the provisions of the Indian Trusts Act pertaining to quasi-trusts, the Hon'ble Supreme Court (In Pierce Leslie and Co. Ltd. v. Violet Ouchterlong Wapshare, AIR 1969 SC 843 ) has stated, (p. 846, para 3)  if there is no fraud, no concealment, no advantage taken, by the trustee of the information acquired by him in the character of trustee, he cannot be liable.  The onus is thus upon him to establish affirmatively that the transaction was righteous and that he did not gain any pecuniary advantage by availing himself of his fiduciary character. While it may not be possible to assert that a seller of goods stands in a fiduciary position to his buyer, it would certainly be possible to content that a person entrusted with the obligation of drafting a contract intended to embody the consensus of another as well as his own, does occupy a position of trust. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 41
  • 42.  One objection which can be taken to this theory is that it will result in courts judicially reviewing all printed form contracts, and casting an onerous burden upon merchants, bankers and other persons who draw up printed form contracts in the course of their business.  This will not be the case.  Firstly, the Supreme Court decision in Green Rubber case clarifies that printed forms which have been settled over the years would be deemed to be within the expectations of both parties thereto.  Secondly, any printed clauses which are merely recognitive of existing trade usages and customs would also be valid, inasmuch as they do not purport to create any new rights of one party, or destroy any rights of the other. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 42
  • 43.  Thirdly, clauses which are not unfair, arbitrary, or "unconscionable" as adjudged on the basis of existing tests, would automatically not be in breach of the trust reposed by one party in the other.  Fourthly, courts will apply the principles applicable under the Indian Trusts Act to quasi-trusts, and will not annul or rescind a transaction at the instance of a party who has derived a substantial benefit thereunder, or who has been a party to the breach of trust.  Fifthly and lastly, where a clause is unconscionable, this theory will enable the courts to seek out and destroy those clauses, without insisting on the requirement of proving unequal bargaining power. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 43
  • 44.  So all the standard form contracts be tested on the basis that the person drafting the contract has been entrusted the responsibility of doing so, by the other party thereto. Where the drafting is done in vindication of the trust in good faith (by drafting in a manner consistent with the aspirations and intent of the parties), or recognitive of pre- existing trade usages, then, the trust will be held to have been validly discharged.  In deciding the extent of the entrustment, one relevant factor will be whether the contract is signed or not, and another will be whether the parties have derived benefit thereunder or not.  Finally, where the draftsman is found to have breached the trust reposed in him, by drafting a clause which was not in consonance with the aspirations and intent of the parties, the courts will refuse to enforce such clause. Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 44
  • 45. Thanks we will continue…… Dr. Tabrez Ahmad, http://corpolexindia.blogspot.com 45