The report discusses about top locations and the talent pool available to set up BPO locations around the globe

1. Top Global Locations for BPO Activities
June 2013
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3. 2
Talent Neuron can help in selecting the right location by providing data, analytics and insights on Locations,
Talent, Cost, Peer Group Footprint & Trends
Location Analysis Understand the capability of each potential
location and make data driven decisions on
setup and expansion
Peer and Talent
Insights
Understand the capability of each potential
location and make data driven decisions on
setup and expansion
Ecosystem Analysis Understand the capability of each potential
location and make data driven decisions on
setup and expansion
Source: Talent Neuron Website

4. Zinnov 3
CAPABILITIES
Talent Neuron has assisted over 100 companies in their global location analysis and site selection
process
Ecosystem Insights Forecasts Industry/Domain
Wage Inflation
Trends
Company TrackerMarket TrackerSkill Wizard Market Insights
Talent Neuron KEY
FOCUS IS ON THE
TECHNOLOGY
INDUSTRY. OVER
80% CLIENTS ARE IN
THE PRODUCT
ENGINEERING
DOMAIN.
Consulting
Proprietary
Data Sources
Network
Reports
Web Crawling
Expert Insights
Analytics
Surveys
500+ GLOBAL
CITIES
COVERED
Source: Talent Neuron
6 DOMAINS
35 FUNCTIONs
150+ SKILL SETS

5. Zinnov 4
PROPOSED APPROACH – Data Gathering and Analysis through BIG Data
Talent Neuron will use data driven Big data principles (for large data analysis) which will provide
comprehensive insights and transparency on the trends, current realities and opportunities in any locations
100+ Job sites
3,000+ Company
Career Sites
Universities
Social Media/
Public Profiles
Hadoop
Engine
(Big Data
Approach)
=
Over 12,000
Unique Data
elements for each
city
Patent Databases
Publication/
Journal
Databases
Technology
Contributor lists
Community Sites
Connectors (API / Screen Scraping)
Skill
Availability
Location
Insights
Compensation
and Cost
Trends
Peer
Company
Footprint
Source: Talent Neuron Website
* Details not disclosed by the company
Source: Talent Neuron Research and Analysis

6. Talent Neuron has two module Talent Intelligence and Talent Analytics. Our data spectrum
covers 500 cities, 9 Domains and 400+ skill sets
520+ Cities
~12,000 Unique Data
Points Per City
9 Domains &
400+ Skills
~7,500 Companies &
22 Million Profiles
Module 1: Talent Intelligence Module 2: Talent Analytics
• Location Profiles
• Talent Pool (Installed and Fresh)
• Salary and Cost
• University
• Peer Companies
• Monitor
• Role Views
• Job Engine
• Top Brains
• Public People Profiles
• HR Data Consolidation
• Peer Benchmarking
• Decision Support Analytics
• Workforce Planning
• Skill Circles
• Hypotheses Validation

7. Talent Neuron, gathers data from multiple sources
Data Mining from Connectors
Job Sites
Company
Career Sites
Social Media/
Public Profiles
Patent
Databases
Community
Sites
Technology
Contributor List
Universities
Publication/
Journal
Databases
Survey Data from
Companies
Data from Govt./
Industry Bodies
Data from Local
Recruitment
Companies
Data on City level
suitability &
Ecosystem
Correlated data
on Talent,
Cost, Peer companies
Talent Neuron Primary
Research & Interviews
News Articles & Public
Data – Crawling Engine

8. Zinnov 7
BPO
The following cities are considered as top locations by companies to perform BPO related activities
Source: Talent Neuron
AMERICAS REGION
Austin
Atlanta
Bay Area
Boston
Chicago
Dallas
Eden Prairie
Los Angeles
New York
Oklahoma City
Pittsburgh
Seattle
Toronto
EMEA REGION
Bogotá
Bucharest
Budapest
Cairo
Casablanca
Lima
Manchester
Paris
Porto Alegre
São Paulo
APJ REGION
Bangalore
Beijing
Cebu City
Chennai
Chengdu
Gurgaon
Guangzhou
Hyderabad
Kolkata
Metro Manila
Mumbai
Noida
Pune
Seoul
Shanghai
Selangor
Singapore
Sydney
Taipei City
Xiamen

9. Zinnov 8
Source: Talent Neuron research and analysis
MetroManila
Bangalore
Chennai
Pune
Noida
Atlanta
BayArea
Hyderabad
Selangor
Shanghai
CebuCity
Kolkata
Gurgaon
Beijing
Mumbai
MexicoCity
PortoAlegre
Dallas
EdenPrairie
Guangzhou
Bogotá
LosAngeles
Singapore
Cairo
SãoPaulo
Boston
Budapest
Chengdu
Seoul
Toronto
BPO
Talent Neuron has identified Top 30 locations for BPO Activities
`
Americas Region
EMEA Region
APJ Region

10. Zinnov 9
Marketing HR F&A Procurement Data Entry
1 Metro Manila
2 Noida
3 Singapore
4 Atlanta
5 Shanghai
6 Bay Area
7 Porto Alegre
8 Mexico City
9 Bogotá
10 Beijing
1 Bangalore
2 Metro Manila
3 Chennai
4 Pune
5 Hyderabad
6 Noida
7 Kolkata
8 Selangor
9 Mumbai
10 Atlanta
1 Metro Manila
2 Noida
3 Shanghai
4 Beijing
5 Cebu City
6 Atlanta
7 Bay Area
8 Chennai
9 Eden Prairie
10 Selangor
1 Pune
2 Bangalore
3 Chennai
4 Metro Manila
5 Hyderabad
6 Selangor
7 Gurgaon
8 Atlanta
9 Noida
10 Shanghai
1 Metro Manila
2 Mumbai
3 Atlanta
4 Gurgaon
5 Bogotá
6 Pittsburgh
7 Kochi
8 Trivandrum
9 Krakow
10 Manchester
Top 10 locations in each category
Source: Interviews with globalization leaders from peer companies, Talent Neuron portfolio analysis framework, Talent Neuron R&D Council and
Talent Neuron city analysis framework
BPO
Cities in India and Philippines are on top for all the below mentioned categories

11. For Detailed information on Location, Talent, Cost, Risks, University
Information contact info@talentneuron.com
Talent
Neuron
Global
Location
Profiles
Global
Talent
Insights
Global
Cost &
Salary
Insights
University
Outlook
Peer
Companies
Monitor
Role View
Job
Engineer
Talent Neuron Platform
Talent Neuron Platform provides granular data for over 500 cities in 83 countries. It tracks over 12,000 unique data
parameters for a city that spans across location attributes, talent pool size (Domain, Function and Skills), Universities,
Salary and Cost etc.
Source: Talent Neuron Website

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