DHL is one of the largest logistics companies worldwide operating in over 220 countries. It aims to simplify customers' lives and make all stakeholders successful while contributing globally. The organizational structure comprises several service-oriented divisions to offer a wide range of transportation and logistics services including express delivery, freight, supply chain management and mail. Key services discussed include worldwide document and parcel express for fast international delivery of items, import express, and logistics services in major hubs. The presentation outlines DHL's supply chain processes and discusses uncertainties and challenges in its express operations.