SlideShare une entreprise Scribd logo
1  sur  12
Social Media Marketing Ref: 		CHAP 5 		Online Marketing Inside Out by SitePoint		CHAP 8 & 9	Textbook on E-Marketing by Quirk Biz > Rules of Engagement for Social Media [Types of social media] > Blogging > Social Networking sites Class Presentation | Session 27 | 26 Nov 2010
Rules of Engagement for Social Media Marketing to Content Creators Content creators e.g. bloggers are part of PR team for the company because they are promoting the company/brand Their influence helps in creating right kind of PR Facilitating bloggers by providing them info and tools Marketing to Content Consumers Both companies and content consumers have same tools available Selection of media is dependent on where consumers are E-Marketing 2
Rules of Engagement for Social Media Marketing to Content Sharers Making it easy for users to share content Using simple, unique URLs, links etc to make it easy sharing New trends… Advertising on Social platforms Social Media networks gather users’ personal information It can be used for better targeting in advertising Also creativity required to reach demographic which is already ad fatigued E-Marketing 3
Rules of Engagement for Social Media Understand the benefits [ Review of points earlier discussed: Self-Read from Quirk/Textbook on E-Marketing] E-Marketing 4
Rules of Engagement for Social Media Agency’s role is Social Media [Class Discussion] How does a typical ad agency works? (in Pakistan and also elsewhere) How and why it is different in case of Social Media? Who can do it? What is required? Everyone? E-Marketing 5
Blogging Blogging defined Originated from Web Log A blog is a web site where entries (blog posts) are typically displayed in reverse chronological order.  Technorati, a blog and social media tracking engine, defines a blog as a “regularly updated journal published on the web.”  Blogs usually allow for comments on blog posts. A typical blog will feature text, images and links to other blogs and web sites related to the topic of the blog. POWER? ANYONE CAN DO IT…. E-Marketing 6
Blogging Basic Elements of Blog Author – the person who wrote the blog post. Blog post title – the title of the blog post, which is usually used to create a unique URL, or permalink, for the blog post. Tag – tags are the categories used to describe the blog post, and aid services in categorizing blog posts. Comment – comments left by readers of the blog are shown with the blog post. TrackBack– a notification of other blogs linking to a post, often displayed below blog post. RSS feed – an RSS feed allows for readers to subscribe easily to the blog. Categories – blog posts can be allocated categories. Blogroll– a collection of links to other blogs or web sites commonly read or used by the blogger. Archives – previous posts remain available for visitors to search through. Archives are usually categorized by date. E-Marketing 7
Blogging Blogging and SEO  Typical features blogging software have to facilitate SEO Each blog post should be assigned a unique page which can be easily accessed and indexed by the search engines. This is called a permalink. Pages should be able to be tagged with keywords relevant to your SEO strategy. Each post should be able to have its own unique meta data (title, description and key phrases). Social bookmarking functionality should be built in. E-Marketing 8
Blogging Blogging for Business – Corporate Blogging Typical tasks Writing posts Replying to comments from readers Monitoring other blogs within the industry Keeping up to date with the latest industry news Building relationships with other bloggers in the community Commenting on other blogs Corporate Blog content should be: Industry relevant Appealing to target market Transparent and honest Personal and entertaining Related to what’s going on in the blogosphere Posted regularly E-Marketing 9
Blogging Promoting Blogs List the blog in blog directories: Not very popular but still used by readers Ping web services with updated content: Services that ping multiple web services, blog directories and search engines to let them know that a blog has fresh content Use TrackBacks: If a blogger writes a new entry commenting on, or referring to, an entry on your blog, and both blogging tools support the TrackBackprotocol, then the commenting blogger can notify your blog with a “TrackBackping”; the receiving blog will typically display summaries of, and links to, all the commenting entries below the original entry. This allows for conversations spanning several blogs that readers can easily follow. Participate in the blogosphere: You can’t expect anyone to engage on your blog if you’re not engaging on theirs. It’s all about fostering a sense of community. Make use of aggregators: Examples of aggregators include Technorati, Amatomuand Afrigator. Use traffic generating tools like MyBlogLog: Seeing who visited your blog and letting others know you visited their blogs. Helps in getting regular readers E-Marketing 10
Social Networking Sites Social Networking Sites Currently most famous and widely used form of social media Users interact with their ‘social network’ Different types have evolved: Facebook, Myspace, Orkut:	For personal level networking and communities Linkedin, Xing:		For professional networking Detailed Presentation on: Facebook, its functionalities and how it connects people ‘socially’ Presentation (on slideshare) by firebelly marketing E-Marketing 11
Make-Up Session > MAKEUP SESSION > 6x Indl. Presentations > Guest Speaker SessionMedia Mind: Ad Networks & Rich Media Ads > Quiz 5 (Social Media) MKUP SESSION Class Presentation | Session 28 | 29 Nov 2010

Contenu connexe

Tendances

Affiliate marketing strategies
Affiliate marketing strategiesAffiliate marketing strategies
Affiliate marketing strategiesGlenDuyapat
 
Twitter followers
Twitter followersTwitter followers
Twitter followersSarah3012
 
Blogging Best Practices Tips
Blogging Best Practices TipsBlogging Best Practices Tips
Blogging Best Practices TipsExtreme Marketing
 
Assignment2presentation
Assignment2presentationAssignment2presentation
Assignment2presentationzanmmit
 
Social media workshop rotaract by Thibaud Rouquet
Social media workshop rotaract by Thibaud RouquetSocial media workshop rotaract by Thibaud Rouquet
Social media workshop rotaract by Thibaud RouquetThibaud Rouquet
 
Social@Ogilvy Briefing: Facebook Instant Articles
Social@Ogilvy Briefing: Facebook Instant ArticlesSocial@Ogilvy Briefing: Facebook Instant Articles
Social@Ogilvy Briefing: Facebook Instant ArticlesOgilvy Consulting
 
Platform/App Sharing-Medium
Platform/App Sharing-MediumPlatform/App Sharing-Medium
Platform/App Sharing-MediumAngelene Lyu
 
The Arts and Social Media: From Experiment to Strategy
The Arts and Social Media: From Experiment to StrategyThe Arts and Social Media: From Experiment to Strategy
The Arts and Social Media: From Experiment to StrategyCAMT
 
Introduction to facebook sdk
Introduction to facebook sdkIntroduction to facebook sdk
Introduction to facebook sdkSingsys Pte Ltd
 
Social Media Overview
Social Media OverviewSocial Media Overview
Social Media OverviewCasey Brewton
 
Increasing MNA's Web Presence Through Social Media: Blogging and Microblogging
Increasing MNA's Web Presence Through Social Media: Blogging and MicrobloggingIncreasing MNA's Web Presence Through Social Media: Blogging and Microblogging
Increasing MNA's Web Presence Through Social Media: Blogging and MicrobloggingMichigan Nonprofit Association Online
 
How to promote a Business Using Social Media
How to promote a Business Using Social MediaHow to promote a Business Using Social Media
How to promote a Business Using Social MediaSoftweb Solutions
 
Methods to promote the website (2006 version)
Methods to promote the website (2006 version)Methods to promote the website (2006 version)
Methods to promote the website (2006 version)paully58
 

Tendances (19)

Affiliate marketing strategies
Affiliate marketing strategiesAffiliate marketing strategies
Affiliate marketing strategies
 
Twitter followers
Twitter followersTwitter followers
Twitter followers
 
Blogging Best Practices Tips
Blogging Best Practices TipsBlogging Best Practices Tips
Blogging Best Practices Tips
 
Assignment2presentation
Assignment2presentationAssignment2presentation
Assignment2presentation
 
Social Media Marketing
Social Media MarketingSocial Media Marketing
Social Media Marketing
 
Social media workshop rotaract by Thibaud Rouquet
Social media workshop rotaract by Thibaud RouquetSocial media workshop rotaract by Thibaud Rouquet
Social media workshop rotaract by Thibaud Rouquet
 
Social@Ogilvy Briefing: Facebook Instant Articles
Social@Ogilvy Briefing: Facebook Instant ArticlesSocial@Ogilvy Briefing: Facebook Instant Articles
Social@Ogilvy Briefing: Facebook Instant Articles
 
Platform/App Sharing-Medium
Platform/App Sharing-MediumPlatform/App Sharing-Medium
Platform/App Sharing-Medium
 
The Arts and Social Media: From Experiment to Strategy
The Arts and Social Media: From Experiment to StrategyThe Arts and Social Media: From Experiment to Strategy
The Arts and Social Media: From Experiment to Strategy
 
Introduction to facebook sdk
Introduction to facebook sdkIntroduction to facebook sdk
Introduction to facebook sdk
 
Social Media Overview
Social Media OverviewSocial Media Overview
Social Media Overview
 
Increasing MNA's Web Presence Through Social Media: Blogging and Microblogging
Increasing MNA's Web Presence Through Social Media: Blogging and MicrobloggingIncreasing MNA's Web Presence Through Social Media: Blogging and Microblogging
Increasing MNA's Web Presence Through Social Media: Blogging and Microblogging
 
Maximize Demosphere XXV
Maximize Demosphere XXVMaximize Demosphere XXV
Maximize Demosphere XXV
 
Media 2.0 & social media
Media 2.0 & social mediaMedia 2.0 & social media
Media 2.0 & social media
 
Social Media
Social MediaSocial Media
Social Media
 
How to promote a Business Using Social Media
How to promote a Business Using Social MediaHow to promote a Business Using Social Media
How to promote a Business Using Social Media
 
Methods to promote the website (2006 version)
Methods to promote the website (2006 version)Methods to promote the website (2006 version)
Methods to promote the website (2006 version)
 
Off page
Off pageOff page
Off page
 
How To Increase Social Media Followers -SoftProdigy
How To Increase Social Media Followers  -SoftProdigyHow To Increase Social Media Followers  -SoftProdigy
How To Increase Social Media Followers -SoftProdigy
 

Similaire à Session 27 emarketing - 26 nov 10

content.docx
content.docxcontent.docx
content.docxRebaCr7
 
Blogging 101 - Research-Plan-Engage-Measure
Blogging 101 - Research-Plan-Engage-MeasureBlogging 101 - Research-Plan-Engage-Measure
Blogging 101 - Research-Plan-Engage-MeasureBill Chamberlin
 
Blogs- a sankhadeeps presentation
Blogs- a sankhadeeps presentationBlogs- a sankhadeeps presentation
Blogs- a sankhadeeps presentationsankhadeep
 
E Tourisme Blog
E Tourisme BlogE Tourisme Blog
E Tourisme BlogDUPLESSIX
 
Better Business Blogging
Better Business BloggingBetter Business Blogging
Better Business BloggingARC Science
 
Shapira Marketing Blogging Webinar June 2011-1
Shapira Marketing Blogging Webinar June 2011-1Shapira Marketing Blogging Webinar June 2011-1
Shapira Marketing Blogging Webinar June 2011-1shapira marketing
 
Blogging for Advisors
Blogging for AdvisorsBlogging for Advisors
Blogging for Advisorsrjensen
 
Blogging Best Practices - The MSU New Media Drivers License Course
Blogging Best Practices - The MSU New Media Drivers License CourseBlogging Best Practices - The MSU New Media Drivers License Course
Blogging Best Practices - The MSU New Media Drivers License CourseRoss Johnson
 
Blog for the Win: Why Blogging is a Must-do for Self-published Authors
Blog for the Win: Why Blogging is a Must-do for Self-published AuthorsBlog for the Win: Why Blogging is a Must-do for Self-published Authors
Blog for the Win: Why Blogging is a Must-do for Self-published AuthorsDead Drop Software
 
How to create a blog
How to create a blogHow to create a blog
How to create a blogu2903550
 
Different Types of Social Media Channels - Sysomos
Different Types of Social Media Channels - SysomosDifferent Types of Social Media Channels - Sysomos
Different Types of Social Media Channels - SysomosSysomos
 
Blogging for Beginners
Blogging for BeginnersBlogging for Beginners
Blogging for BeginnersJenni Brand
 
How to use a Blog to Market your Business
How to use a Blog to Market your BusinessHow to use a Blog to Market your Business
How to use a Blog to Market your BusinessClayton Wehner
 
How to use a Blog to Market your Business
How to use a Blog to Market your BusinessHow to use a Blog to Market your Business
How to use a Blog to Market your BusinessClayton Wehner
 
Social Networking Ppt
Social Networking PptSocial Networking Ppt
Social Networking Pptkmlaughl
 
Social networking-ppt-for-steve-1234455023077777-1
Social networking-ppt-for-steve-1234455023077777-1Social networking-ppt-for-steve-1234455023077777-1
Social networking-ppt-for-steve-1234455023077777-1durck1
 

Similaire à Session 27 emarketing - 26 nov 10 (20)

content.docx
content.docxcontent.docx
content.docx
 
Blogging 101 - Research-Plan-Engage-Measure
Blogging 101 - Research-Plan-Engage-MeasureBlogging 101 - Research-Plan-Engage-Measure
Blogging 101 - Research-Plan-Engage-Measure
 
Blogs- a sankhadeeps presentation
Blogs- a sankhadeeps presentationBlogs- a sankhadeeps presentation
Blogs- a sankhadeeps presentation
 
Blog
BlogBlog
Blog
 
E Tourisme Blog
E Tourisme BlogE Tourisme Blog
E Tourisme Blog
 
Better Business Blogging
Better Business BloggingBetter Business Blogging
Better Business Blogging
 
Shapira Marketing Blogging Webinar June 2011-1
Shapira Marketing Blogging Webinar June 2011-1Shapira Marketing Blogging Webinar June 2011-1
Shapira Marketing Blogging Webinar June 2011-1
 
Blogging for Advisors
Blogging for AdvisorsBlogging for Advisors
Blogging for Advisors
 
Blogging for Business
Blogging for BusinessBlogging for Business
Blogging for Business
 
Blogging Best Practices - The MSU New Media Drivers License Course
Blogging Best Practices - The MSU New Media Drivers License CourseBlogging Best Practices - The MSU New Media Drivers License Course
Blogging Best Practices - The MSU New Media Drivers License Course
 
Blog for the Win: Why Blogging is a Must-do for Self-published Authors
Blog for the Win: Why Blogging is a Must-do for Self-published AuthorsBlog for the Win: Why Blogging is a Must-do for Self-published Authors
Blog for the Win: Why Blogging is a Must-do for Self-published Authors
 
Blogging
BloggingBlogging
Blogging
 
Mkt 380 week 7
Mkt 380 week 7Mkt 380 week 7
Mkt 380 week 7
 
How to create a blog
How to create a blogHow to create a blog
How to create a blog
 
Different Types of Social Media Channels - Sysomos
Different Types of Social Media Channels - SysomosDifferent Types of Social Media Channels - Sysomos
Different Types of Social Media Channels - Sysomos
 
Blogging for Beginners
Blogging for BeginnersBlogging for Beginners
Blogging for Beginners
 
How to use a Blog to Market your Business
How to use a Blog to Market your BusinessHow to use a Blog to Market your Business
How to use a Blog to Market your Business
 
How to use a Blog to Market your Business
How to use a Blog to Market your BusinessHow to use a Blog to Market your Business
How to use a Blog to Market your Business
 
Social Networking Ppt
Social Networking PptSocial Networking Ppt
Social Networking Ppt
 
Social networking-ppt-for-steve-1234455023077777-1
Social networking-ppt-for-steve-1234455023077777-1Social networking-ppt-for-steve-1234455023077777-1
Social networking-ppt-for-steve-1234455023077777-1
 

Plus de Muhammad Talha Salam

Session 29 (MKUP) MG 220 MBA - 23 Nov 10
Session 29 (MKUP)  MG 220 MBA - 23 Nov 10Session 29 (MKUP)  MG 220 MBA - 23 Nov 10
Session 29 (MKUP) MG 220 MBA - 23 Nov 10Muhammad Talha Salam
 

Plus de Muhammad Talha Salam (20)

Session 31 MG 220 MBA - 29 Nov 10
Session 31  MG 220 MBA - 29 Nov 10Session 31  MG 220 MBA - 29 Nov 10
Session 31 MG 220 MBA - 29 Nov 10
 
Session 30 emarketing - 3 dec 10
Session 30   emarketing - 3 dec 10Session 30   emarketing - 3 dec 10
Session 30 emarketing - 3 dec 10
 
Session 32 MG 220 MBA - 2 Dec 10
Session 32  MG 220 MBA - 2 Dec 10Session 32  MG 220 MBA - 2 Dec 10
Session 32 MG 220 MBA - 2 Dec 10
 
Session 30 MG 220 MBA - 25 Nov 10
Session 30  MG 220 MBA - 25 Nov 10Session 30  MG 220 MBA - 25 Nov 10
Session 30 MG 220 MBA - 25 Nov 10
 
Session 30 MG 220 BBA - 1 Dec 10
Session 30  MG 220 BBA - 1 Dec 10Session 30  MG 220 BBA - 1 Dec 10
Session 30 MG 220 BBA - 1 Dec 10
 
Session 29 MG 220 BBA - 29 Nov 10
Session 29  MG 220 BBA - 29 Nov 10Session 29  MG 220 BBA - 29 Nov 10
Session 29 MG 220 BBA - 29 Nov 10
 
Session 28 MG 220 BBA - 24 Nov 10
Session 28  MG 220 BBA - 24 Nov 10Session 28  MG 220 BBA - 24 Nov 10
Session 28 MG 220 BBA - 24 Nov 10
 
Session 27 MG 220 BBA - 22 Nov 10
Session 27  MG 220 BBA - 22 Nov 10Session 27  MG 220 BBA - 22 Nov 10
Session 27 MG 220 BBA - 22 Nov 10
 
Session 29 (MKUP) MG 220 MBA - 23 Nov 10
Session 29 (MKUP)  MG 220 MBA - 23 Nov 10Session 29 (MKUP)  MG 220 MBA - 23 Nov 10
Session 29 (MKUP) MG 220 MBA - 23 Nov 10
 
Session 28 MG 220 MBA - 22 Nov 10
Session 28  MG 220 MBA - 22 Nov 10Session 28  MG 220 MBA - 22 Nov 10
Session 28 MG 220 MBA - 22 Nov 10
 
Session 27 MG 220 MBA - 15 Nov 10
Session 27  MG 220 MBA - 15 Nov 10Session 27  MG 220 MBA - 15 Nov 10
Session 27 MG 220 MBA - 15 Nov 10
 
Session 26 MG 220 MBA - 11 Nov 10
Session 26  MG 220 MBA - 11 Nov 10Session 26  MG 220 MBA - 11 Nov 10
Session 26 MG 220 MBA - 11 Nov 10
 
Session 30 MG 220 MBA - 25 Nov 10
Session 30  MG 220 MBA - 25 Nov 10Session 30  MG 220 MBA - 25 Nov 10
Session 30 MG 220 MBA - 25 Nov 10
 
Session 24 emarketing - 5 nov 10
Session 24   emarketing - 5 nov 10Session 24   emarketing - 5 nov 10
Session 24 emarketing - 5 nov 10
 
Session 23 emarketing - 2 nov 10
Session 23   emarketing - 2 nov 10Session 23   emarketing - 2 nov 10
Session 23 emarketing - 2 nov 10
 
Session 26 emarketing - 23 nov 10
Session 26   emarketing - 23 nov 10Session 26   emarketing - 23 nov 10
Session 26 emarketing - 23 nov 10
 
Session 25 emarketing - 12 nov 10
Session 25   emarketing - 12 nov 10Session 25   emarketing - 12 nov 10
Session 25 emarketing - 12 nov 10
 
Session 25 MG 220 BBA - 10 Nov 10
Session 25  MG 220 BBA - 10 Nov 10Session 25  MG 220 BBA - 10 Nov 10
Session 25 MG 220 BBA - 10 Nov 10
 
Session 26 MG 220 BBA - 15 Nov 10
Session 26  MG 220 BBA - 15 Nov 10Session 26  MG 220 BBA - 15 Nov 10
Session 26 MG 220 BBA - 15 Nov 10
 
Session 24 MG 220 BBA - 8 Nov 10
Session 24  MG 220 BBA - 8 Nov 10Session 24  MG 220 BBA - 8 Nov 10
Session 24 MG 220 BBA - 8 Nov 10
 

Session 27 emarketing - 26 nov 10

  • 1. Social Media Marketing Ref: CHAP 5 Online Marketing Inside Out by SitePoint CHAP 8 & 9 Textbook on E-Marketing by Quirk Biz > Rules of Engagement for Social Media [Types of social media] > Blogging > Social Networking sites Class Presentation | Session 27 | 26 Nov 2010
  • 2. Rules of Engagement for Social Media Marketing to Content Creators Content creators e.g. bloggers are part of PR team for the company because they are promoting the company/brand Their influence helps in creating right kind of PR Facilitating bloggers by providing them info and tools Marketing to Content Consumers Both companies and content consumers have same tools available Selection of media is dependent on where consumers are E-Marketing 2
  • 3. Rules of Engagement for Social Media Marketing to Content Sharers Making it easy for users to share content Using simple, unique URLs, links etc to make it easy sharing New trends… Advertising on Social platforms Social Media networks gather users’ personal information It can be used for better targeting in advertising Also creativity required to reach demographic which is already ad fatigued E-Marketing 3
  • 4. Rules of Engagement for Social Media Understand the benefits [ Review of points earlier discussed: Self-Read from Quirk/Textbook on E-Marketing] E-Marketing 4
  • 5. Rules of Engagement for Social Media Agency’s role is Social Media [Class Discussion] How does a typical ad agency works? (in Pakistan and also elsewhere) How and why it is different in case of Social Media? Who can do it? What is required? Everyone? E-Marketing 5
  • 6. Blogging Blogging defined Originated from Web Log A blog is a web site where entries (blog posts) are typically displayed in reverse chronological order. Technorati, a blog and social media tracking engine, defines a blog as a “regularly updated journal published on the web.” Blogs usually allow for comments on blog posts. A typical blog will feature text, images and links to other blogs and web sites related to the topic of the blog. POWER? ANYONE CAN DO IT…. E-Marketing 6
  • 7. Blogging Basic Elements of Blog Author – the person who wrote the blog post. Blog post title – the title of the blog post, which is usually used to create a unique URL, or permalink, for the blog post. Tag – tags are the categories used to describe the blog post, and aid services in categorizing blog posts. Comment – comments left by readers of the blog are shown with the blog post. TrackBack– a notification of other blogs linking to a post, often displayed below blog post. RSS feed – an RSS feed allows for readers to subscribe easily to the blog. Categories – blog posts can be allocated categories. Blogroll– a collection of links to other blogs or web sites commonly read or used by the blogger. Archives – previous posts remain available for visitors to search through. Archives are usually categorized by date. E-Marketing 7
  • 8. Blogging Blogging and SEO Typical features blogging software have to facilitate SEO Each blog post should be assigned a unique page which can be easily accessed and indexed by the search engines. This is called a permalink. Pages should be able to be tagged with keywords relevant to your SEO strategy. Each post should be able to have its own unique meta data (title, description and key phrases). Social bookmarking functionality should be built in. E-Marketing 8
  • 9. Blogging Blogging for Business – Corporate Blogging Typical tasks Writing posts Replying to comments from readers Monitoring other blogs within the industry Keeping up to date with the latest industry news Building relationships with other bloggers in the community Commenting on other blogs Corporate Blog content should be: Industry relevant Appealing to target market Transparent and honest Personal and entertaining Related to what’s going on in the blogosphere Posted regularly E-Marketing 9
  • 10. Blogging Promoting Blogs List the blog in blog directories: Not very popular but still used by readers Ping web services with updated content: Services that ping multiple web services, blog directories and search engines to let them know that a blog has fresh content Use TrackBacks: If a blogger writes a new entry commenting on, or referring to, an entry on your blog, and both blogging tools support the TrackBackprotocol, then the commenting blogger can notify your blog with a “TrackBackping”; the receiving blog will typically display summaries of, and links to, all the commenting entries below the original entry. This allows for conversations spanning several blogs that readers can easily follow. Participate in the blogosphere: You can’t expect anyone to engage on your blog if you’re not engaging on theirs. It’s all about fostering a sense of community. Make use of aggregators: Examples of aggregators include Technorati, Amatomuand Afrigator. Use traffic generating tools like MyBlogLog: Seeing who visited your blog and letting others know you visited their blogs. Helps in getting regular readers E-Marketing 10
  • 11. Social Networking Sites Social Networking Sites Currently most famous and widely used form of social media Users interact with their ‘social network’ Different types have evolved: Facebook, Myspace, Orkut: For personal level networking and communities Linkedin, Xing: For professional networking Detailed Presentation on: Facebook, its functionalities and how it connects people ‘socially’ Presentation (on slideshare) by firebelly marketing E-Marketing 11
  • 12. Make-Up Session > MAKEUP SESSION > 6x Indl. Presentations > Guest Speaker SessionMedia Mind: Ad Networks & Rich Media Ads > Quiz 5 (Social Media) MKUP SESSION Class Presentation | Session 28 | 29 Nov 2010