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Multi-AwardWinningAgency
SocialandDigitalMarketing
/TalkingFinger @TalkingFinger
Seven Keys to Social
Media Success
Key 1: How to create synergy between your
social and traditional media
Key 2: How to pick the RIGHT social
network
Key 3: How to plan and execute a results-
driven social media campaign
Key 4: How to create compelling content
Key 5: How to measure and evaluate results
of your social media campaign
Key 6: How to get the best return on
investment
Key 7: Best and worst practices
Key 1: How to Create
Synergy Between your
Social and Traditional
Media
SYNERGY
No Longer Can You Survive On One Advertising or
Marketing Initiative or Platform.
With Leaps in Technology, Expectations of Prospects
and Clients, and Social Interconnectivity, We Must
Have Multiple Streams of
Attraction and Engagement
NO Ad/Marketing Should Be
Living In A Silo
Digital/SocialTraditional
“Traditional” “Social”
Ad/Marketing Mediums
About 14% trust About 78% trust
Rapid exposure Slow exposure
Little Engagement Full Engagement
Difficult to “Share” Based on “Sharing”
Yin-Yang of Media
Let “Traditional” offset social media’s
scale issue and allow social media to
engage prospects and clients in
a RELATIONSHIP.
Balance
If You Only Use Social,
You Will Lose Marketshare
If You Only Use Traditional,
You Will Lose Marketshare
Add social icons to
ALL newspaper,
magazine and printed
ads, brochures...
In fact, it should be on ALL
printed material even trade show graphics!
Add all icons to your business cards
as well as their URL’s
the same as your phone, email and website
Give people multiple points of contact!
Let THEM choose how they want to connect!
Your website needs some love too!
An Up to Date, Clean, SEO Friendly, Branded
Website will ALWAYS be Paramount!
Be sure to use the social network’s Developer
Plug-In Codes for optimal SEO: NOT JUST URL
LINKS!!!!
Websites: The Next Generation
Today’s websites need to be:
1. Responsive!
Today’s websites need to be:
2. Quicker!
Today’s websites need to be:
3. Optimized!
Today’s websites need to be:
4. Interesting!
None of the above matters if you create content that sounds like a robot wrote it.
Write great stuff, follow the steps above, have patience, and you’ll see results.
across of “who you are and what you do” instantly! As well, make sure image file sizes are high enough resolutio
ss a technical site, keep language simple yet descriptive, and as few words as you can: People tend to not read
NOTE: Change image file names! Use keywords in images. For example change 4324.jpg to cake.jpg
Use FREE tools to assess and adjust!
website.grader.com
It should also be in your email signatures
Key 2: How to Pick the
RIGHT Social Network
(this will also help with
ALL other Keys!)
Define Your Target Audience
Gender
Location
Education
Career/Job
Hobbies
Age
Never Before Could We Gather So
Much Information About People
What Are Your Goals?
Brand Awareness
Building Advocacy
Building Strategic Partnerships
Thought Leader/Authority
PS: INCREASED PROFITS ARE NOT A GOAL,
THEY ARE A RESULT OF SETTING GOALS!
More Customers/Clients
How Much Time Per Week
Can You Invest Internally?
Be Realistic!
Be Specific!
Can You Reduce Other
Ad/Marketing Initiatives?
Include ALL Personnel
That Can Contribute How Much To
Outsource?
How Long Will It Take
To Create Content?
What Other Marketing Initiatives
Are In Place?
List ALL Online Assets
-Website
-Adwords
-Shopping Carts
-Enews
List ALL Traditional Assets
-Newspaper Ads
-Printed Materials
-Magazine
-Brochures/Literature
-PR Initiatives
-Trade Shows
List All Current Social Media Assets
-Facebook Pages
-Twitter
-Pinterest
Audience
Social Goals
Amount of Time Available
Other Marketing Initiatives
Besides Helping to Create a
Strategy,This Helps Determine Which
Network Will Work Best For You
Brief very BASIC Examples...
You have defined...
Broad Demographics
B2C with B2B component
Typically Central Platform due to API
75% Women
PERFECT for products
Show Your Personality
B2B with B2C Component
Thought Leader/Authority
Continuing Education
Strategic Partnerships
Young Demographics
Perfect for Products
Hashtag Search
You Do Not Want Engagement
You Are a Google Employee
Key 3: How to Plan and
Execute a Results-Driven
Social Media Campaign
It is *WHAT* You DO With
The Time That Determines
Success or Failure!
Social Media Marketing Takes Time.
It’s A Marathon...
...Not A Sprint
Creating a Social Media
Marketing Strategy
The Calendar
Immediate Actions: Assess Each Quarter
Monthly Actions
Long Term
Initiatives
ORGANIZATION=SUCCESS!
Daily and
Weekly
Actions
On Which
Network
Record Basic Analytics
Best Practices For Your Content Strategy
For Longevity and Best Chance of Full Exposure,
Make Posts About The Same “Topic” In A
“Staggered” Fashion.
1. Immediately Post To Facebook
2. Tweet Out Two Hours Later
3. Post To Pinterest the Next Day
4. Tweet it Out At A Different Time Than Yesterday
5. Post on LinkedIn Profile On Day Three
...so on...
Best Practices For Your Content Strategy
Also, Be Sure to Speak the Language of the
Social Network you are Posting to!
Twitter: Succinct, Use Hashtags, Links
Facebook: Extrapolate a Bit, Ask Opinion
LinkedIn: Be factual, Concise, Thought Leader
Key 4: How to
Create
Compelling
Content
CONTENT IS KING
A Good Strategy Includes Good Content!
Engaging
Open Ended Conversation
Interesting
Educational
Fun
Off the wall
Contradictory
ASK QUESTIONS!
Helpful? Content that offers tips or valuable information
Shareable? Ask yourself if would YOU share
this piece of content!
Represents Your Culture?
Capitalize on Current Events?
Wide Variety...
News Aggregators
Re-Tweets and Shares
Many times you know which other Facebook Pages,
Twitter profiles, Vines, Pinterest Boards, Instagram
accounts etc...consistently have good content and
valuable posts.
Local businesses, chamber of commerce, network
groups, synergeous busineses...
Not only are you providing content, but you are
building relationships...and one day they will
return the favor!
Look Around You!
How is that Made?
Employee Spotlights
Images, Videos
A Day in the Office
New Products and Services
Anniversaries New Technology
Unlimited Content...
“What TO Wear”
Good Content Should “Dress Up” in a Variety
of Clothing!
Key 5: How to Measure and
Evaluate Results of your Social
Media Campaign:
MEASURING CONTENT!
Use Analytics to Redefine Strategy
Analytics Tell the “Story” Of What You Post and the
Correlations Of Day, Time, Type Of Post, Virality and
Most Important...
How Your Audience Responds to Your
It Can Also Tell You Where Traffic
Came From
-Track Efforts of
Moving
People to Targeted
Locations
-Nail Down What
Networks are Working
-Increase/Decrease/Stop
Time on Efforts
Key 6: How to Get the
Best Return on
Investment?
People do business with people they know
Create and build personal relationships
Long term continual engagement
Brand loyalty
Brand advocacy and
“cheerleaders”
Trust
Key 7: Best and Worst
Practices
You can thank
me later
General Points
Do....
Take time and do it right
Show interest in and listen to others
Be real, be yourself
Have fun!
General Points
Don’t...
Use platforms to shout your
message
Use auto post programs
POORLY
Talk about yourself continually
Thank you!
Learn More, Ask Questions, Engage!
facebook.com/talkingfinger
PRESENTATION AVAILABLE:
Slideshare.net/talkingfinger

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Seven Keys of Social Media Success

  • 2. Seven Keys to Social Media Success
  • 3. Key 1: How to create synergy between your social and traditional media Key 2: How to pick the RIGHT social network Key 3: How to plan and execute a results- driven social media campaign Key 4: How to create compelling content Key 5: How to measure and evaluate results of your social media campaign Key 6: How to get the best return on investment Key 7: Best and worst practices
  • 4. Key 1: How to Create Synergy Between your Social and Traditional Media
  • 5. SYNERGY No Longer Can You Survive On One Advertising or Marketing Initiative or Platform. With Leaps in Technology, Expectations of Prospects and Clients, and Social Interconnectivity, We Must Have Multiple Streams of Attraction and Engagement
  • 6. NO Ad/Marketing Should Be Living In A Silo Digital/SocialTraditional
  • 7. “Traditional” “Social” Ad/Marketing Mediums About 14% trust About 78% trust Rapid exposure Slow exposure Little Engagement Full Engagement Difficult to “Share” Based on “Sharing” Yin-Yang of Media
  • 8. Let “Traditional” offset social media’s scale issue and allow social media to engage prospects and clients in a RELATIONSHIP. Balance If You Only Use Social, You Will Lose Marketshare If You Only Use Traditional, You Will Lose Marketshare
  • 9. Add social icons to ALL newspaper, magazine and printed ads, brochures... In fact, it should be on ALL printed material even trade show graphics!
  • 10. Add all icons to your business cards as well as their URL’s the same as your phone, email and website Give people multiple points of contact! Let THEM choose how they want to connect!
  • 11.
  • 12. Your website needs some love too! An Up to Date, Clean, SEO Friendly, Branded Website will ALWAYS be Paramount! Be sure to use the social network’s Developer Plug-In Codes for optimal SEO: NOT JUST URL LINKS!!!!
  • 13. Websites: The Next Generation
  • 14. Today’s websites need to be: 1. Responsive!
  • 15. Today’s websites need to be: 2. Quicker!
  • 16. Today’s websites need to be: 3. Optimized!
  • 17. Today’s websites need to be: 4. Interesting! None of the above matters if you create content that sounds like a robot wrote it. Write great stuff, follow the steps above, have patience, and you’ll see results. across of “who you are and what you do” instantly! As well, make sure image file sizes are high enough resolutio ss a technical site, keep language simple yet descriptive, and as few words as you can: People tend to not read NOTE: Change image file names! Use keywords in images. For example change 4324.jpg to cake.jpg
  • 18. Use FREE tools to assess and adjust! website.grader.com
  • 19. It should also be in your email signatures
  • 20. Key 2: How to Pick the RIGHT Social Network (this will also help with ALL other Keys!)
  • 21. Define Your Target Audience Gender Location Education Career/Job Hobbies Age Never Before Could We Gather So Much Information About People
  • 22. What Are Your Goals? Brand Awareness Building Advocacy Building Strategic Partnerships Thought Leader/Authority PS: INCREASED PROFITS ARE NOT A GOAL, THEY ARE A RESULT OF SETTING GOALS! More Customers/Clients
  • 23. How Much Time Per Week Can You Invest Internally? Be Realistic! Be Specific! Can You Reduce Other Ad/Marketing Initiatives? Include ALL Personnel That Can Contribute How Much To Outsource? How Long Will It Take To Create Content?
  • 24. What Other Marketing Initiatives Are In Place? List ALL Online Assets -Website -Adwords -Shopping Carts -Enews List ALL Traditional Assets -Newspaper Ads -Printed Materials -Magazine -Brochures/Literature -PR Initiatives -Trade Shows List All Current Social Media Assets -Facebook Pages -Twitter -Pinterest
  • 25. Audience Social Goals Amount of Time Available Other Marketing Initiatives Besides Helping to Create a Strategy,This Helps Determine Which Network Will Work Best For You Brief very BASIC Examples... You have defined...
  • 26. Broad Demographics B2C with B2B component Typically Central Platform due to API 75% Women PERFECT for products Show Your Personality B2B with B2C Component Thought Leader/Authority Continuing Education Strategic Partnerships Young Demographics Perfect for Products Hashtag Search You Do Not Want Engagement You Are a Google Employee
  • 27. Key 3: How to Plan and Execute a Results-Driven Social Media Campaign
  • 28. It is *WHAT* You DO With The Time That Determines Success or Failure! Social Media Marketing Takes Time.
  • 30. Creating a Social Media Marketing Strategy
  • 32. Immediate Actions: Assess Each Quarter Monthly Actions Long Term Initiatives ORGANIZATION=SUCCESS!
  • 34.
  • 35. Best Practices For Your Content Strategy For Longevity and Best Chance of Full Exposure, Make Posts About The Same “Topic” In A “Staggered” Fashion. 1. Immediately Post To Facebook 2. Tweet Out Two Hours Later 3. Post To Pinterest the Next Day 4. Tweet it Out At A Different Time Than Yesterday 5. Post on LinkedIn Profile On Day Three ...so on...
  • 36. Best Practices For Your Content Strategy Also, Be Sure to Speak the Language of the Social Network you are Posting to! Twitter: Succinct, Use Hashtags, Links Facebook: Extrapolate a Bit, Ask Opinion LinkedIn: Be factual, Concise, Thought Leader
  • 37. Key 4: How to Create Compelling Content
  • 38. CONTENT IS KING A Good Strategy Includes Good Content! Engaging Open Ended Conversation Interesting Educational Fun Off the wall Contradictory ASK QUESTIONS!
  • 39. Helpful? Content that offers tips or valuable information Shareable? Ask yourself if would YOU share this piece of content! Represents Your Culture? Capitalize on Current Events? Wide Variety...
  • 41. Re-Tweets and Shares Many times you know which other Facebook Pages, Twitter profiles, Vines, Pinterest Boards, Instagram accounts etc...consistently have good content and valuable posts. Local businesses, chamber of commerce, network groups, synergeous busineses... Not only are you providing content, but you are building relationships...and one day they will return the favor!
  • 42. Look Around You! How is that Made? Employee Spotlights Images, Videos A Day in the Office New Products and Services Anniversaries New Technology Unlimited Content...
  • 43. “What TO Wear” Good Content Should “Dress Up” in a Variety of Clothing!
  • 44. Key 5: How to Measure and Evaluate Results of your Social Media Campaign: MEASURING CONTENT!
  • 45.
  • 46. Use Analytics to Redefine Strategy Analytics Tell the “Story” Of What You Post and the Correlations Of Day, Time, Type Of Post, Virality and Most Important... How Your Audience Responds to Your
  • 47. It Can Also Tell You Where Traffic Came From -Track Efforts of Moving People to Targeted Locations -Nail Down What Networks are Working -Increase/Decrease/Stop Time on Efforts
  • 48. Key 6: How to Get the Best Return on Investment?
  • 49.
  • 50. People do business with people they know Create and build personal relationships Long term continual engagement
  • 51. Brand loyalty Brand advocacy and “cheerleaders” Trust
  • 52. Key 7: Best and Worst Practices
  • 54. General Points Do.... Take time and do it right Show interest in and listen to others Be real, be yourself Have fun!
  • 55. General Points Don’t... Use platforms to shout your message Use auto post programs POORLY Talk about yourself continually
  • 56. Thank you! Learn More, Ask Questions, Engage! facebook.com/talkingfinger PRESENTATION AVAILABLE: Slideshare.net/talkingfinger