SlideShare une entreprise Scribd logo
1  sur  46
Our Focus Is Social Media!
Our Focus Is Social Media!




                                      Social Media Marketing Agency


                             “Seven Keys to Social Media Success”




                                 facebook.com/talkingfinger
Social Media Marketing Agency

Erik Granato
           Chris Durso                 Bill DeRosa
                         Dana Bereza
Key 1: How to create synergy between your social
             and traditional media

  Key 2: How to pick the RIGHT social network

Key 3: How to plan and execute a results-driven
            social media campaign

    Key 4: How to create compelling content

 Key 5: How to measure and evaluate results of
          your social media campaign

Key 6: How to get the best return on investment

        Key 7: Best and worst practices

So many keys are inter-related. We will point out
the important factors for each key and some will
                   cross over
Key 1: How to Create
Synergy Between your
 Social and Traditional
         Media
SYNERGY
  No Longer Can You Survive On One Advertising or
          Marketing Initiative or Platform.

 With Leaps in Technology, Expectations of Prospects
and Clients, and Social Interconnectivity, We Must Have
                  Multiple Streams of
              Attraction and Engagement
NO Ad/Marketing Should Be
     Living In A Silo
Social           Traditional
Ad/Marketing Mediums
 “Traditional”                         “Social”
 About 14% trust                   About 78% trust

 Rapid exposure                    Slow exposure

Little Engagement                  Full Engagement

Difficult to “Share”               Based on “Sharing”
                                       Segmented
General Population
                                       Population

                   Yin-Yang of Media
Let “Traditional” offset social
media’s scale issue and allow
social media to engage
prospects and clients in
                              Balance
a RELATIONSHIP.

   If You Only Use Social,
 You Will Lose Marketshare

 If You Only Use Traditional,
 You Will Lose Marketshare
Add social icons to
  ALL newspaper,
magazine and printed
 ads, brochures...




        In fact, it should be on ALL
printed material even trade show graphics!
Add all icons to your business cards
            as well as their URL’s
the same as your phone, email and website




   Give people multiple points of contact!
Let THEM choose how they want to connect!
Your website needs some love too!




An Up to Date, Clean, SEO Friendly, Branded
    Website will ALWAYS be Paramount!
It should also be in your email signatures
Key 2: How to Pick the
RIGHT Social Network

(this will also help with
    ALL other Keys!)
1. Define Your Target Audience
Age                               Education


                       Gender
             Hobbies
Location
                                  Career/Job




Never Before Could We Gather So
 Much InformationAbout People!
2. What Are Your Goals?
Brand Awareness

                                  Building Advocacy

           Thought Leader/Authority

           More Customers/Clients



            Building Strategic Partnerships
PS: INCREASED PROFITS ARE NOT A GOAL,
 THEY ARE A RESULT OF GOAL SETTING!
3. How Much Time Per Week
         Can You Invest Internally?

         Be Realistic!
                                       Be Specific!

How Long Will It Take
 To Create Content?
                            Can You Reduce Other
                            Marketing Initiatives?
    Include ALL Personnel
     That Can Contribute            How Much To
                                     Outsource?
4. What Other Marketing Initiatives
            Are In Place?
List ALL Online Assets      List ALL Traditional Assets
      -Website
                                   -Newspaper Ads
      -Adwords
                                  -Printed Materials
   -Shopping Carts
                                      -Magazine
       -Enews
                                -Brochures/Literature
                                    -PR Initiatives
                                    -Trade Shows
List All Current Social Media Assets
          -Facebook Pages
              -Twitter
             -Pinterest
You have defined...

                1. Audience
              2. Social Goals
       3. Amount of Time Available
       4. Other Marketing Initiatives

     Besides Helping to Create a
Strategy,This Helps Determine Which
   Network Will Work Best For You
           Brief BASIC Examples...
Broad Demographics
B2C with B2B component
Typically Central Platform


     75% Women
 PERFECT for products
 Show Your Personality


B2B with B2C Component
Thought Leader/Authority
  Continuing Education
  Strategic Partnerships
Key 3: How to Plan and
Execute a Results-Driven
 Social Media Campaign
Social Media Marketing Takes Time.
    It is *WHAT* You DO With
    The Time That Determines
          Success or Failure
It’s A Marathon...




              Not A Sprint...
Creating a Social Media
  Marketing Strategy
The Calendar
Immediate Actions
                         Assess Each Quarter




Monthly Actions
Long Term Initiatives
Daily and
 Weekly
 Actions

On Which
Network




            Record Basic Analytics
Best Practices For Your Content Strategy
 For Longevity And Best Chance of Full Exposure,
     Make Posts About The Same “Topic” In A
              “Staggered” Fashion.

                    Example:
        Blog Post Basic General Strategy:

         1. Immediately Post To Facebook
           2. Tweet Out Two Hours Later
         3. Post To Google+ The Next Day
4. Tweet it Out At A Different Time Than Yesterday
     5. Post on LinkedIn Profile On Day Three
                     ...so on...
Key 4: How to Create
 Compelling Content
CONTENT IS KING
A Good Strategy Includes Good Content!

             Engaging
      Open Ended Conversation
            Interesting
            Educational
                Fun
            Off the wall
           Contradictory

   ASK QUESTIONS!
Helpful? Content that offers tips or valuable information

           Shareable? Ask yourself if would YOU share
                     this piece of content!


       Capitalize on Current Events?


 Represents Your Culture?


              Wide Variety...
“What TO Wear”




Good Content Should “Dress Up” in a Variety
              of Clothing!
Key 5: How to Measure and
Evaluate Results of your Social
      Media Campaign:
   MEASURING CONTENT!
ANALYTICS!!!
                         Done monthly across
all platforms to define initiatives. This is the cornerstone of success!
Use Analytics to Redefine Strategy
Analytics Tell the “Story” Of What You Post and the
Correlations Of Day, Time, Type Of Post, Virality and
                  Most Important...




  How Your Audience Responds to Your Content!

YOU ALSO START UNDERSTANDING SOCIAL ROI
It Can Also Tell You Where Traffic
           Came From

                     -Track Efforts of Moving
                        People to Targeted
                            Locations

                       -Nail Down What
                     Networks are Working

                     -Increase/Decrease/Stop
                          Time on Efforts
Key 6: How to Get the
   Best Return on
     Investment
A Basic Formula For Social Media ROI

                Dollar investment in “Hardware”

                Technical: Apps, Landing Pages
                  Graphic Design, Branding,
                         Optimizations


Human investment in “Software”

 People: Creating and Curating
Content, Responding, Monitoring
A Basic Formula For Social Media ROI




Total sales in dollars resulting directly from efforts.
       Hardware + Software = Social Costs
          Sales - Social Costs = Social ROI
Create and build personal relationships




People do business with people they know




                      Long term continual engagement
Brand loyalty



Brand advocacy and
   “cheerleaders”



              Trust
Key 7: Best and Worst
       Practices
General PointsDo....

Show interest in and listen to others


         Be real, be yourself


          Take time and do it right


                      Have fun!
General PointsDon’t...
Use platforms to shout your message



                       Talk about yourself continually




 Use auto post programs
        POORLY
Thank you!




     PRESENTATION AVAILABLE:

slideshare.net/talkingfinger
   Learn More, Ask Questions, Engage!
  facebook.com/talkingfinger

Contenu connexe

Plus de Talking Finger, social media marketing agency

Plus de Talking Finger, social media marketing agency (20)

Social media and Digital Marketing for local and small business
Social media and Digital Marketing for local and small businessSocial media and Digital Marketing for local and small business
Social media and Digital Marketing for local and small business
 
Social media boot camp
Social media boot camp Social media boot camp
Social media boot camp
 
Digital Marketing: email, websites and social media in synergy
Digital Marketing: email, websites and social media in synergyDigital Marketing: email, websites and social media in synergy
Digital Marketing: email, websites and social media in synergy
 
Facebook Marketing: Content, Organic and Paid, Analytics
Facebook Marketing: Content, Organic and Paid, AnalyticsFacebook Marketing: Content, Organic and Paid, Analytics
Facebook Marketing: Content, Organic and Paid, Analytics
 
Social media for Local and Small Business
Social media for Local and Small BusinessSocial media for Local and Small Business
Social media for Local and Small Business
 
Vine vs. Instagram
Vine vs. InstagramVine vs. Instagram
Vine vs. Instagram
 
Webinar slides: Social Media Comes of Age. Social Media Marketing Trends and ...
Webinar slides: Social Media Comes of Age. Social Media Marketing Trends and ...Webinar slides: Social Media Comes of Age. Social Media Marketing Trends and ...
Webinar slides: Social Media Comes of Age. Social Media Marketing Trends and ...
 
What is pinterst nywic event
What is pinterst nywic eventWhat is pinterst nywic event
What is pinterst nywic event
 
Geolocation Marketing
Geolocation MarketingGeolocation Marketing
Geolocation Marketing
 
Using Social Media for career advancement/finding a career
Using Social Media for career advancement/finding a careerUsing Social Media for career advancement/finding a career
Using Social Media for career advancement/finding a career
 
Pinterest: Basics and Beyond Webinar Slides
Pinterest: Basics and Beyond Webinar SlidesPinterest: Basics and Beyond Webinar Slides
Pinterest: Basics and Beyond Webinar Slides
 
Facebook webinar: Getting The Very Most From Facebook Marketing
Facebook webinar: Getting The Very Most From Facebook MarketingFacebook webinar: Getting The Very Most From Facebook Marketing
Facebook webinar: Getting The Very Most From Facebook Marketing
 
Social Media Strategy Basics, Best Practices, Analytics
Social Media Strategy Basics, Best Practices, AnalyticsSocial Media Strategy Basics, Best Practices, Analytics
Social Media Strategy Basics, Best Practices, Analytics
 
Social media for job search and career advancement
Social media for job search and career advancementSocial media for job search and career advancement
Social media for job search and career advancement
 
Our interview with the Connecticut Post
Our interview with the Connecticut PostOur interview with the Connecticut Post
Our interview with the Connecticut Post
 
Webinar Slides: Utilizing LinkedIn…the basics, groups, creating a professiona...
Webinar Slides: Utilizing LinkedIn…the basics, groups, creating a professiona...Webinar Slides: Utilizing LinkedIn…the basics, groups, creating a professiona...
Webinar Slides: Utilizing LinkedIn…the basics, groups, creating a professiona...
 
Social media basics
Social media basicsSocial media basics
Social media basics
 
Re-Branding Playboy
Re-Branding PlayboyRe-Branding Playboy
Re-Branding Playboy
 
Talking Finger in the news: CT Post/Monster.com
Talking Finger in the news: CT Post/Monster.com Talking Finger in the news: CT Post/Monster.com
Talking Finger in the news: CT Post/Monster.com
 
New Media vs. Traditional Media
New Media vs. Traditional MediaNew Media vs. Traditional Media
New Media vs. Traditional Media
 

WEBINAR (slides only): Seven Keys to a Winning Social Media Strategy

  • 1. Our Focus Is Social Media! Our Focus Is Social Media! Social Media Marketing Agency “Seven Keys to Social Media Success” facebook.com/talkingfinger
  • 2. Social Media Marketing Agency Erik Granato Chris Durso Bill DeRosa Dana Bereza
  • 3. Key 1: How to create synergy between your social and traditional media Key 2: How to pick the RIGHT social network Key 3: How to plan and execute a results-driven social media campaign Key 4: How to create compelling content Key 5: How to measure and evaluate results of your social media campaign Key 6: How to get the best return on investment Key 7: Best and worst practices So many keys are inter-related. We will point out the important factors for each key and some will cross over
  • 4. Key 1: How to Create Synergy Between your Social and Traditional Media
  • 5. SYNERGY No Longer Can You Survive On One Advertising or Marketing Initiative or Platform. With Leaps in Technology, Expectations of Prospects and Clients, and Social Interconnectivity, We Must Have Multiple Streams of Attraction and Engagement
  • 6. NO Ad/Marketing Should Be Living In A Silo Social Traditional
  • 7. Ad/Marketing Mediums “Traditional” “Social” About 14% trust About 78% trust Rapid exposure Slow exposure Little Engagement Full Engagement Difficult to “Share” Based on “Sharing” Segmented General Population Population Yin-Yang of Media
  • 8. Let “Traditional” offset social media’s scale issue and allow social media to engage prospects and clients in Balance a RELATIONSHIP. If You Only Use Social, You Will Lose Marketshare If You Only Use Traditional, You Will Lose Marketshare
  • 9. Add social icons to ALL newspaper, magazine and printed ads, brochures... In fact, it should be on ALL printed material even trade show graphics!
  • 10. Add all icons to your business cards as well as their URL’s the same as your phone, email and website Give people multiple points of contact! Let THEM choose how they want to connect!
  • 11.
  • 12. Your website needs some love too! An Up to Date, Clean, SEO Friendly, Branded Website will ALWAYS be Paramount!
  • 13. It should also be in your email signatures
  • 14. Key 2: How to Pick the RIGHT Social Network (this will also help with ALL other Keys!)
  • 15. 1. Define Your Target Audience Age Education Gender Hobbies Location Career/Job Never Before Could We Gather So Much InformationAbout People!
  • 16. 2. What Are Your Goals? Brand Awareness Building Advocacy Thought Leader/Authority More Customers/Clients Building Strategic Partnerships PS: INCREASED PROFITS ARE NOT A GOAL, THEY ARE A RESULT OF GOAL SETTING!
  • 17. 3. How Much Time Per Week Can You Invest Internally? Be Realistic! Be Specific! How Long Will It Take To Create Content? Can You Reduce Other Marketing Initiatives? Include ALL Personnel That Can Contribute How Much To Outsource?
  • 18. 4. What Other Marketing Initiatives Are In Place? List ALL Online Assets List ALL Traditional Assets -Website -Newspaper Ads -Adwords -Printed Materials -Shopping Carts -Magazine -Enews -Brochures/Literature -PR Initiatives -Trade Shows List All Current Social Media Assets -Facebook Pages -Twitter -Pinterest
  • 19. You have defined... 1. Audience 2. Social Goals 3. Amount of Time Available 4. Other Marketing Initiatives Besides Helping to Create a Strategy,This Helps Determine Which Network Will Work Best For You Brief BASIC Examples...
  • 20. Broad Demographics B2C with B2B component Typically Central Platform 75% Women PERFECT for products Show Your Personality B2B with B2C Component Thought Leader/Authority Continuing Education Strategic Partnerships
  • 21. Key 3: How to Plan and Execute a Results-Driven Social Media Campaign
  • 22. Social Media Marketing Takes Time. It is *WHAT* You DO With The Time That Determines Success or Failure
  • 23. It’s A Marathon... Not A Sprint...
  • 24. Creating a Social Media Marketing Strategy
  • 26. Immediate Actions Assess Each Quarter Monthly Actions Long Term Initiatives
  • 27. Daily and Weekly Actions On Which Network Record Basic Analytics
  • 28. Best Practices For Your Content Strategy For Longevity And Best Chance of Full Exposure, Make Posts About The Same “Topic” In A “Staggered” Fashion. Example: Blog Post Basic General Strategy: 1. Immediately Post To Facebook 2. Tweet Out Two Hours Later 3. Post To Google+ The Next Day 4. Tweet it Out At A Different Time Than Yesterday 5. Post on LinkedIn Profile On Day Three ...so on...
  • 29. Key 4: How to Create Compelling Content
  • 30. CONTENT IS KING A Good Strategy Includes Good Content! Engaging Open Ended Conversation Interesting Educational Fun Off the wall Contradictory ASK QUESTIONS!
  • 31. Helpful? Content that offers tips or valuable information Shareable? Ask yourself if would YOU share this piece of content! Capitalize on Current Events? Represents Your Culture? Wide Variety...
  • 32. “What TO Wear” Good Content Should “Dress Up” in a Variety of Clothing!
  • 33. Key 5: How to Measure and Evaluate Results of your Social Media Campaign: MEASURING CONTENT!
  • 34. ANALYTICS!!! Done monthly across all platforms to define initiatives. This is the cornerstone of success!
  • 35. Use Analytics to Redefine Strategy Analytics Tell the “Story” Of What You Post and the Correlations Of Day, Time, Type Of Post, Virality and Most Important... How Your Audience Responds to Your Content! YOU ALSO START UNDERSTANDING SOCIAL ROI
  • 36. It Can Also Tell You Where Traffic Came From -Track Efforts of Moving People to Targeted Locations -Nail Down What Networks are Working -Increase/Decrease/Stop Time on Efforts
  • 37. Key 6: How to Get the Best Return on Investment
  • 38. A Basic Formula For Social Media ROI Dollar investment in “Hardware” Technical: Apps, Landing Pages Graphic Design, Branding, Optimizations Human investment in “Software” People: Creating and Curating Content, Responding, Monitoring
  • 39. A Basic Formula For Social Media ROI Total sales in dollars resulting directly from efforts. Hardware + Software = Social Costs Sales - Social Costs = Social ROI
  • 40. Create and build personal relationships People do business with people they know Long term continual engagement
  • 41. Brand loyalty Brand advocacy and “cheerleaders” Trust
  • 42.
  • 43. Key 7: Best and Worst Practices
  • 44. General PointsDo.... Show interest in and listen to others Be real, be yourself Take time and do it right Have fun!
  • 45. General PointsDon’t... Use platforms to shout your message Talk about yourself continually Use auto post programs POORLY
  • 46. Thank you! PRESENTATION AVAILABLE: slideshare.net/talkingfinger Learn More, Ask Questions, Engage! facebook.com/talkingfinger

Notes de l'éditeur

  1. \n
  2. \n
  3. \n
  4. \n
  5. \n
  6. \n
  7. \n
  8. \n
  9. \n
  10. \n
  11. \n
  12. \n
  13. \n
  14. \n
  15. \n
  16. \n
  17. \n
  18. \n
  19. \n
  20. \n
  21. \n
  22. \n
  23. \n
  24. \n
  25. \n
  26. \n
  27. \n
  28. \n
  29. \n
  30. \n
  31. \n
  32. \n
  33. \n
  34. \n
  35. \n
  36. \n
  37. \n
  38. \n
  39. \n
  40. \n
  41. \n
  42. \n
  43. \n
  44. \n
  45. \n
  46. \n