This document discusses e-commerce and issues with the online payment service PayPal. It begins by defining e-commerce as business conducted online, not just limited to sites like Amazon and eBay. It then uses PayPal as an example and notes complaints from users about frozen accounts and missing money. The document discusses problems with reliability, integrity, security, and identity theft for online payment services. It proposes solutions like using trusted sites, firewall protection, and credit cards over payment services. The document concludes by noting limitations in internet access that exclude some populations from e-commerce.

2. Introduction
What is E-Commerce?
How E-Commerce is growing
An Example: PayPal
The Problems (in terms of Social and Ethical Significance) and their solutions.
Resources

3. iPad

12. It’s basically a world of business
Stands for: Electronic Commerce online. But it’s not only selling and
buying. There’s more to it than just
Amazon or Ebay.
It’s circulated around everything a
business can do, but online, or
“virtually.”

19. It’s basically a sort of money service, commonly mistaken to
be a type of “online banking system”.
However there are complaints from
PayPal users, saying that PayPal accounts
randomly freeze, that their money is
held, or that money is taken out of their
accounts.
Truth is, because PayPal isn’t a bank, it
doesn’t have to follow Federal Banking
Guidelines, which protect people from
such issues.

21. Reliability is how dependable one tends to be on an
object.
PayPal proved to be
For a source of e-commerce to be reliable it must:
unreliable, as users
put their confidence
and trust in this •Provide a comfortable user interface for its users,
company , while later so that they may easily use the program or website.
on, they could easily •Have up-to-date data.
become a victim of
false transactions and
money transfers.

22. For the system to have integrity, it must
contain accurate data that is not tampered
with.
There is no full-proof solution, other than only using
trusted sites and services.

23. To what extent can a
service be trusted by its
users?
Does the service take
the appropriate Identity theft occurs when someone
measures to keep its obtains your personal information,
users information such as your credit card data or Social
protected and kept only Security number, to commit fraud or
for uses agreed by the other crimes.
user themselves?
^These are the
questions to rate the
security of a service. Protect your information.
~Erase login information (usually stored in the cache of a
browser), change passwords occasionally and
frequently.
~Use your credit card instead of online payment services
(eg: PayPal).
~Use familiar websites with security control. There are
scams of phising.

24. Establishing your
identity, beyond
any doubt.
If hackers obtain enough data
(Login information and credit
card number), they basically
provide the service enough
authenticity to log in and use
your account.
You can use online payment services and by
keeping your firewall on, it could also prevent
any more future access to your computer
and the information you have stored in it.

25. Not everyone has access to the internet…
So the online services and the whole working of e-
commerce is limited to those who DO have access to
such resources, leaving a large population out of their
usage.

26. Rules made by the services to
encourage appropriate use, and
discourage inappropriate use.
From Amazon.

30. http://www.internetworldstats.com/stats.htm
http://www.amazon.com/gp/help/customer/display.html/ref=hp_rel_topic?ie=UTF8&n
odeId=200277100
http://www.amazon.com/gp/help/customer/display.html/ref=hp_rel_topic?ie=UTF8&n
odeId=200267770
http://www.amazon.com/gp/help/customer/display.html?nodeId=1161302
http://www.ebooks.com/
http://guides.wsj.com/personal-finance/credit/how-to-protect-yourself-from-identity-
theft/
Information Technology in a Global Society Guide
http://office.microsoft.com/en-
us/images/??Origin=EC790014051033&CTT=6&ver=12&app=powerpnt.exe
www.paypal.com
http://www.youtube.com/watch?v=IZp_X5IQgIU
www.amazon.com
Ms. Zeina’s picture on Google+