IBM Tivoli Common Reporting

1. © 2011 IBM Corporation
Introduction to Tivoli
Common Reporting v3
Gil Arnold, IBM TCR Release Manager
Dan Krissell, IBM TCR Architect

2. © 2011 IBM Corporation
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 TCR is a feature that ships as an add-on to 60+ Tivoli licensed products (catalog link)
 Works with standard, out of the box Tivoli product reports that visualize key metrics and trends
 Helps you leverage your Tivoli data to show history and trends and answer questions like
• Which of my servers are under- and over-utilized in CPU, disk or memory?
• What is my server inventory by manufacturer?
 Includes both Cognos and BIRT report engines; standard report templates for Tivoli
 Highly active in the field – supporting >3,000 customers
 TCR ecosystem includes active community on SMC Connect – forums, videos, articles – plus
report templates, report catalog, documentation, courseware, and IBM support system
 Starting with V3, TCR leverages database, middleware, and UI services of JazzSM to provide a
complete set of Reporting Services
Tivoli Common Reporting

3. © 2011 IBM Corporation
How do I know what product reports are available?
3
Check the TCR report catalog:
Check the TCR Report Catalog

4. © 2011 IBM Corporation4
History of TCR
1.1
June 2007
1.2
Oct 2008
1.1.1
Oct 2007
TCR 1.2
2.1
Dec 2010
2.1.1
3Q2011
1.3
Mar 2010
3.1 Mobile report (iPad)
3.1
1Q2013

5. © 2011 IBM Corporation
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TCR V3.1 Overview
 TCR V3.1 became generally available March
8, 2013 with ITM 6.3
 Other Tivoli products will adopt and support
TCR V3 over time
 New version leverages services from Jazz
SM including DB2, WAS, DASH, Admin
Services
 Leverages Cognos 10.2 improvements
• Cross-Product Reporting Workspaces
• Mobile support
• Active Reports
• New/faster reporting engine with JDBC
• Eventing support
• Search across saved reports
• Trending lines (moving average etc.)
• Improved authoring tools
Reporting Workspace
Active Report
Mobile Reports

6. © 2011 IBM Corporation
TCR V3 Key Enhancements
 Active reports – Reports can have offline interactivity; more usable and engaging
 Reporting Workspaces – Customers can drag and drop reports into a workspace
 Flat File support - Join flat file data to product data via web interface; easier for
customers to integrate their data with Tivoli’s
 Mobile add-on – View, run, administer reports from iPad or other mobile device
 JDBC support - Simplifies configuration of back-end database
 Improved performance: New reporting engine provides optimized SQL generation
 Report eventing – Automation rules around reporting
–For example, email a report to help desk when performance degrades
 Integrated Indexed Search – Search all reporting artifacts
–For example, look for a system name among saved reports
 More scalable with a DB2 out of the box content store
6

7. © 2011 IBM Corporation
Active Reports
 Interact with reports without the need for server requests. This means
reports can be emailed with interactive features.
 No coding required
 Clickable charts, sorting, radio button, tabs, cascading lists, checkbox
filtering, ...

8. © 2011 IBM Corporation
Reporting Workspaces
 Drag and drop
pieces from
different reports to
create a
workspace with
reporting content
 Free form layout
 Add interactivity

9. © 2011 IBM Corporation
More Chart Selection and Updated Look & Feel

10. © 2011 IBM Corporation
Trending
 Add trending with just a few
clicks
 Average across series or for each
series
 Available in bar, line, area,
bubble, and scatter charts
• Help users make
conclusions from the
data with trend lines

11. © 2011 IBM Corporation
Mobile
 View and run reports
 Mobile web support for most devices, including iPad, iPhone, Android,
Blackberry & Windows
 App for iPad, along with native app for Blackberry
 Interact with Active Reports offline with the iPad app
 On demand or schedule content
to be delivered to user devices,
sync via email or directly to the
server
 Formatted for mobile devices;
utilize native device interactions
and gestures (swipe, zoom,
controls, etc)

12. © 2011 IBM Corporation
More Powerful Self-Service Ad hoc Reporting
 Multi-query ad hoc - As you drag and drop, the report is updated
 Bridge the gap between business users and professional authors
 Cross Compatibility with Report Studio
 Easily modify format and layout
 Resize widgets with a drag
 Filter data with a few clicks
 More charting options
 Trend lines

13. © 2011 IBM Corporation
Other Major Features
 Dynamic Query Mode
– New Java-based reporting engine means:
• Decrease time to value with JDBC support (DB2, Oracle, MSSQL,
Netezza)
• Optimized SQL generation of complex queries
 Out of the box DB2 as the Content Store
 Prereq reports – Check the database to be sure it’s ready for
reporting
 Event Studio – Automation rules around reporting
– For example, instead of emailing a report daily for someone to
parse, only email reports when a data meets criteria
 Integrated Indexed Search – Search all reporting artifacts
– For example, look for a system name among saved reports

14. © 2011 IBM Corporation
Resources
 TCR DeveloperWorks: http://ibm.co/xhkDRC
– Frequently updated with new articles
– Check the report catalog for updates
– Message boards & new videos
 Free class: TCR 2.1.1 Fundamentals
– http://www-
304.ibm.com/jct03001c/services/learning/ites.wss/us/en?pageType=course_description&includeNotScheduled=y&cour
seCode=TOS33
– 3 hours
– Topics include:
• Creating reports with charts, filters, prompts, graphics
• Admin tasks such as import reports, configuring data sources, LDAP integration
• How to interpret a data model
 Cognos Proven Practices – Advanced topics
– http://www.ibm.com/developerworks/data/library/cognos/cognosprovenpractices.html

15. © 2011 IBM Corporation
Packaging
 TCR does not have a product ID or eAssembly
 Instead it’s the reporting service within the new Jazz for Service Management integration
platform
 Products package the Jazz for Service Management media

16. © 2011 IBM Corporation
 Directly access trusted, multi-vendor data from any source
 Visualize trusted, multi-vendor data from any source
 Easily plug in or swap out multi-vendor tools
 Integrate multi-vendor tools at a fraction of time/cost
 Develop integrations once and reuse them many times
 Stop reworking integrations with every point release
 Leverage open services to speed multi-vendor integration
An open & flexible architecture designed to enable
simplified integration of multi-vendor tools for
improved visibility, control and automation.
VISIBILITY
CONTROL
AUTOMATION
Linked Data OSLC Specifications
Registry Security Reporting
Administration Visualization
Open Services
Jazz For Service Management

17. © 2011 IBM Corporation17
Where To Find More Info

18. © 2011 IBM Corporation18
Tivoli Common Reporting – Community News
 How-to videos
 Catalogue of reports to download
 Tips and techniques
 Forums for general and specific help
 Sample style guide for consistent report
layout
 Follow TCR news and interact with other users at
https://www.ibm.com/developerworks/mydeveloperworks/groups/service/html/co
mmunityview?communityUuid=9caf63c9-15a1-4a03-96b3-8fc700f3a364
(or use your search engine to find: Tivoli Common Reporting)

19. © 2011 IBM Corporation
Education
First stop: TCR Website
 Videos including
– TCR introduction
– ITM 6.2.3 reporting demo
– Importing reports
– Creating a data model
– Customizing a report
– Ad Hoc reporting
 Featured articles including
– Field Guide to TCR (a good place to start)
– Setting up TCR
– TCR High Availability configuration
– Setting up security
 Start at
https://www.ibm.com/developerworks/mydeveloperworks/groups/service/html/commu
nityview?communityUuid=9caf63c9-15a1-4a03-96b3-8fc700f3a364
 Or just Google Tivoli Reporting

20. © 2011 IBM Corporation
Formal Training
 For advanced training, see Cognos
BI courses on
– Query Studio
– Report Studio
– Framework Manager
 For TCR 1.3 and 2.x, follow the
Cognos BI 8.4 track
 For TCR V3, use Cognos BI 10.2
 Start at http://www-
03.ibm.com/services/learning/ites.wss/us/en?pageTyp
e=page&c=W113304M84371I29

21. © 2011 IBM Corporation
Jazz for Service Management Part Numbers (to get TCR 3.1)
Jazz for Service Management 1.1 QuickStart eImage CIES8ML
Jazz for Service Management 1.1 for AIX ML (Launchpad, PRS, Jazz Repository, TDI) CIER6ML
Jazz for Service Management 1.1 for Linux ML (Launchpad, PRS, Jazz Repository, TDI) CIER7ML
Jazz for Service Management 1.1 for Linux on System z ML (Launchpad, PRS, Jazz Repository, TDI) CIER8ML
Jazz for Service Management 1.1 for Windows ML (Launchpad, PRS, Jazz Repository, TDI) CIER9ML
IBM Tivoli Common Reporting 3.1 for AIX Multilingual CIES0ML
IBM Tivoli Common Reporting 3.1 for Linux Multilingual CIES1ML
IBM Tivoli Common Reporting 3.1 for Linux on System z Multilingual CIES2ML
IBM Tivoli Common Reporting 3.1 for Windows Multilingual CIES3ML
IBM Tivoli Common Reporting 3.1 Cognos Framework Manager Windows Multilingual CIES4ML
IBM WebSphere Application Server V8.5.0.1 for Jazz for Service Management for AIX ML CIES5ML
IBM WebSphere Application Server V8.5.0.1 for Jazz for Service Management for Linux ML CIES6ML
IBM WebSphere Application Server V8.5.0.1 for Jazz for Service Management for Linux on System z CIES7ML
IBM WebSphere Application Server V8.5.0.1 for Jazz for Service Management for Windows ML CIFS5ML
IBM DB2 10.1, Enterprise Server Edition - Restricted Use - Quick Start and Activation CI71NML
IBM DB2 Enterprise Server Edition for 64-bit AIX CI6W9ML
IBM DB2 Enterprise Server Edition for Linux on AMD64 and Intel EM64T systems (x64) CI6W6ML
IBM DB2 Enterprise Server Edition for Linux on System z CI6W7ML
IBM DB2 Enterprise Server Edition for Windows on AMD64 and Intel EM64T systems (x64) CI6WEML
IBM DB2 10.1, National Language Pack 10.1.0.2 for AIX CI71QML
IBM DB2 10.1, National Language Pack 10.1.0.2 for Linux on AMD64 & Intel EM64T systems x64 CI71VML
IBM DB2 10.1, National Language Pack 10.1.0.2 for Linux on System z CI71XML

22. © 2011 IBM Corporation
TCR Part Numbers: 2.1.1
IBM Tivoli Common Reporting 2.1.1 for Windows 32 Bit Multilingual CZZM7ML
IBM Tivoli Common Reporting 2.1.1 Windows 64 Bit Multilingual CI01HML
IBM Tivoli Common Reporting 2.1.1 Linux 32 Bit Multilingual CZZM8ML
IBM Tivoli Common Reporting 2.1.1 Linux 64 Bit Multilingual CI01JML
IBM Tivoli Common Reporting 2.1.1 AIX 32 Bit Multilingual CZZM9ML
IBM Tivoli Common Reporting 2.1.1 AIX 64 Bit Multilingual CI01KML
IBM Tivoli Common Reporting 2.1.1 HP-UX 32 Bit Multilingual CZZN0ML
IBM Tivoli Common Reporting 2.1.1 HP-UX 64 Bit Multilingual CI01NML
IBM Tivoli Common Reporting 2.1.1 Solaris 32 Bit Multilingual CZZN1ML
IBM Tivoli Common Reporting 2.1.1 Solaris 64 Bit Multilingual CI01LML
IBM Tivoli Common Reporting 2.1.1 Linux on System z 32 Bit Multilingual CZZN2ML
IBM Tivoli Common Reporting 2.1.1 Linux on System z 64 Bit Multilingual CI01MML
IBM Tivoli Common Reporting 2.1.1 Cognos Framework Manager Multiplatform Multilingual CZZN3ML
 Reports are packaged either with the respective products, or downloadable via ISM. Report Catalog:
https://www.ibm.com/developerworks/mydeveloperworks/wikis/home/wiki/W22ac5f3ebabf_4ff4_bd55_1a897c9a44
3e/page/Report%20Catalog?lang=en

23. © 2011 IBM Corporation
TCR Part Numbers: 2.1
IBM Tivoli Common Reporting Version 2.1 Windows Multilingual CZQ7ZML
IBM Tivoli Common Reporting Version 2.1 Linux Multilingual CZQ80ML
IBM Tivoli Common Reporting Version 2.1 AIX Multilingual CZQ81ML
IBM Tivoli Common Reporting Version 2.1 HP-UX Multilingual CZQ82ML
IBM Tivoli Common Reporting Version 2.1 Solaris Multilingual CZQ83ML
IBM Tivoli Common Reporting Version 2.1 Linux on System z Multilingual CZQ84ML
Cognos Framework Manager for IBM Tivoli Common Reporting Version 2.1 Windows
Multilingual CZUR5ML