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Building A Globally
                                                       Competitive Position for
                                                       Digital Media in Canada
                                                       Managing Content in the Cloud
                                                       Gearing Up For Growth Conference
                                                       March 30, 2010
                                                       London

                                                       Tom Jenkins
                                                       Executive Chairman & Chief Strategy Officer

n Text Corporation 1994 - 2010. All rights reserved.



         Rev 1.1 02092010
The World According to Friedman:
Hot, Flat, and Crowded




                                                                                       Slide 2
                                   Copyright © 2010 Open Text Corporation. All rights reserved.
If you don’t adapt, adopt, and lead, you are…




                                                                                              Slide 3
                                          Copyright © 2010 Open Text Corporation. All rights reserved.
The World is going…Mobile




                                                                                Slide 4
                            Copyright © 2010 Open Text Corporation. All rights reserved.
…Mashed Up…




  http://tinyurl.com/yhv5p27



                                                                                   Slide 5
                               Copyright © 2010 Open Text Corporation. All rights reserved.
…Multicultural…




                                                                      Slide 6
                  Copyright © 2010 Open Text Corporation. All rights reserved.
Global GDP Mix is Changing
Global Supply Chains replace Global Trade




                                            8
Big Issue for Canada: Relative Productivity Gap

105
                          = 100
100

 95                                      Effective investment in
 90
                                         ICT is often cited as a
                                         contributor to productivity
 85                                                                                   Labour Productivity
                                                                                      in Business Sector
 80

 75

 70                                            Labour Productivity
                                                in Manufacturing
 65

 60
      1991       1993         1995         1997         1999         2001         2003         2005         2007

  Sources: Industry Canada calculations based on data from Statistics Canada, CANSIM V1409153 and U.S. Bureau of
  Labor Statistics, BLS: PRS84006093.
                                                                                                                   9
Example of Productivity Impact: Manuals




  Printed manual              Online manual using video
Digital Media: Digitizing the Analog World


        Just a kids game?




                                   Or is there something
                                   more going on?
What Is
  Digital
  Media?
Digital Media is most simply defined as any information that is created and shared
virtually, rather than physically.
Canadian Digital Media – Quick Facts
                   2010
                        Over 3,200 companies employing more than 52,000 people

                      60 post secondary institutions provide digital media programs

             Major international companies have chosen Canada for their operations:
              Electronic Arts, Bioware, Disney, Ubisoft, THQ, Microsoft and Vivendi

             71% firms are engaged primarily in content creation; remainder, enablers

                                               11 research labs in 3D imaging
Maclean’s: REUTERS/Janerik Henriksson/SCANPIX

Overview of Digital Media in Canada: The Canadian Trade Commissioner Service, April 30, 2010
Digital Media is “TV for the Internet”




  Of course, it is much more than that….
Digital is affecting culture across the world




A Broadcaster in the middle ages
                                                        ?
 He became a newspaper editor after  What will today’s broadcasters and
  Gutenberg invented the press…        newspapers become with the arrival
                                       of the Internet?
                                      It’s a fundamental question for our
                                       society and our economy
digital media underpins
      many sectors
Web 2.0
                             3.0
                             • Streaming
                             • E-learning
                             • Semantics      Mobile
            E-Health
                                              • Apps
            • PACS, HIS,
                                              • Web
              RIS
                                              • Gaming




Medical                         Internet,
• Drug,                      Entertainment,              Gaming
  Biotech                       Medical,                 • Consoles
• MRI,CT,                    Manufacturing,              • Desktops
  Ultra                        Education




            Digital
            Prototyping                       Digital
            • Engineering,                    Content
              Design,                         • 3D, 2D
            • Analysis
                             Dig Cinema
                             • 3D, Film,
                             • Video
Digital Natives In The Workforce Will Drive This



         Radio




                         TV




                 SmartPhone
Digital Media- The Opportunity


                                                                 Supply
                                                                                    Database
                                                                  Chain
                                                            Management


                                      Customer
                                                                                                                                        Mainframe
                                    Relationship
                                                                                                     Desktop                            Software
                                    Management
                                                                                                     Operating
                                                                                                     System


                                                                           Product
                                                                           Lifecycle
         Unstructured                                                      Management
          Information

                                                                     Business
                                                                     Intelligence

     Artificial
 Intelligence


                                                Surface
                                                Computing



     Disruptive                        Emerging                      Maturing              Saturation                           Decline

                                                                                                                                             Slide 19
Source: Citi Investment Research and Analysis                                             Copyright © 2010 Open Text Corporation. All rights reserved.
Open Text History: Has Evolved With the Web

 Open Text provided the web
  search for MSN, MCI, Yahoo,
  IBM, etc in the early 90s.
 Open Text moved into ECM and
  was first to the web with:
    Integrated Document Mgt
    Collaboration
    Java Workflow
 Today it is a billion dollar
  multi-national with 95% export
                                   Jerry Yang CEO of Yahoo and Tom Jenkins CEO
                                   of Open Text launch in 1995 in New York City.


                                                                                                     Slide 20
                                           Copyright © Open Text Corporation 2000 - 2010. All rights reserved.
We Build ‘Facebook’ for Corporations




         Building Social Work Places & Market Places
                                                                                                 Slide 21
                                       Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
We are the “engine” inside Web Sites




                                            Process Designer




          Inbox or Job Center




                                                                                                 Slide 22
                                       Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
With Significant Global Reach

   1 in 3 global Internet users view content enabled by
                   Open Text technology.




                                                                                                 Slide 23
                                       Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
We also mobilize all of the employees




                          Comprehensive
                          views of people,
                        process and content
                           delivered via a
                         native application
                           unique to each
                          mobility platform




                                                                                                  Slide 24
                                              Copyright © 2010 Open Text Corporation. All rights reserved.
Further Possibilities with iPad




                                  Slide 25
Our Financials are a Proxy for Content Management


   70% Compound Average
   Growth Rate in earnings
      over past decade

   Ranked 15th in the world
     this year for overall
      growth by Fortune


    Open Text performed
    well in the recession



              Source: Annual Reports & Press Releases, Open Text Corporation, 2000
                                                                                                                          Slide 26
                                                                Copyright © Open Text Corporation 2000 - 2010. All rights reserved.
The Public Internet is like an Iceberg
But, It’s only the Tip of the Iceberg
Impact: Growth of Digital Content




                                 4 million+ original songs
                                 100,000+ original films
                                 40 million+ original books
                                 100 billion+ web pages
                                 1 million newspapers
                                 1.5 billion email users
                                 3.5 billion texters
The Web is Evolving to Broadcast
From newspaper style publishing to
multi-media broadcasting




                                                                                               Slide 30
                                     Copyright © 1995 - 2010 Open Text Corporation. All rights reserved.
The Global Broadcaster For Under 25
Personalized “You Tube” Content




                                  Each pitch is a video
                                   clip asset in ECM




                                                          Slide 32
BBC’s – iPlayer – A Global Audience




                            Deliver to an audience of
                             3 billion cell phone users

                                                                                        Slide 33
                              Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
Media Syndication with content control maintained…




                                                                                                 Slide 34
                                       Copyright © Open Text Corporation 2008 - 2009. All rights reserved.
Social Media will dominate the future




                                               Petabytes
                                        *FY05 Company Estimates
                                                           Copyright Open Text, CDMN, SI
Content is doubling every 90 days


                         In a year its 16 times!




                   ECM Content

      Today




                                                   36
Bandwidth Issues – This matters now!

 2000
   Email dominates (Microsoft)
   Web page viewing
   Dark Fiber – Net Neutrality

 2005
   Social networking dominates (Facebook)
   Fiber overload
   Wireless use rises

 2010
   Rich media dominates (YouTube)
   Bandwidth becomes a major variable cost
   Managing content is a key factor for bandwidth management!



                                                                                                       Slide 37
                                             Copyright © 1995 - 2010 Open Text Corporation. All rights reserved.
The Public Web is Relatively Small

                                     The major part of
 The                                 the internet will
 Public                              impact every
 Web                                 industry sector in
                                     hidden ways.
                                     Every sector.
  The
  DEEP                               This content is
  Web                                hidden for a good
                                     reason and must
                                     remain secure yet
                                     available to the
                                     Public Web.
Open Text Investing $1 Billion in Innovation



•$1 Billion for Content &
Application Research
•2,000 Developers on
average over the next five
years
•Inventing the Future of
Managing Content in the
Cloud
•Joint research projects with
key partnerships




                                               Slide 39
Industry Canada Is Leading The Change




 Canada's Digital Economy: Moving Forward
 June 22, 2010
 Ottawa, Canada
 Government Conference Centre

 The objectives are to agree upon:
 • the major challenges and issues facing Canada as a digital economy;
 • a statement of collective goals; and,
 • a list of priority areas for action.
GRAND NCE – Adrian Sheppard




                                                                                        Slide 41
                              Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
CDMN Purpose

     Canadian
     commercialization
     leadership in the global
     digital media economy
National Organization
CDMN Partnership
AGFA: Jeff Nesbitt




                                                                               Slide 46
                     Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
Open Text – Eugene Roman




                                                                                     Slide 47
                           Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
Research in Motion: Mark Pecan




                                 Slide 48
Christie Digital: Gerry Remers




                                 Slide 49
Corus Entertainment: Gary Maavara




                                    Slide 50
Waterloo Region Hub: Kevin Tuer
Stratford Institute: Ian Wilson
Why Stratford?

                                                   Skills, Lighting, Stages, ..




  Props, Costumes, Infrastructure…..one of the largest in the world
Ken Coates




Creativity Business



    Technology
Western has Joined Stratford Institute




                                         55
Canadian Digital Media Network – Kevin Tuer




                            Centre for Digital Media Tour
                            Vancouver
                            February 26, 2010




                                                                                                Slide 56
                                      Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
Social Media Research Partnership




                                    Innovative software that ties
                                    together key new web
                                    technologies in Digital Media,
                                    Web Solutions, Social
                                    Networking and Mobility.
“Woodstock” For Digital Media
National Conference on Digital Media
Canada 3.0 Participation – 1,500 attendees
Canada 3.0 - 70 Speakers from across Canada
Workshops & Networking: Jeremy Reed
 Workshops & Networking




Policy/Digital Shovels   Mobility and Media       Digital Media Research




                                                     Plus for 2010:
                                                     Networking, &
                                                   Commercialization
    Talent Attraction    Enterprise Information
     and Retention           Management
Canada 3.0 May 10-11, 2010 Stratford : Steve Currie




                                                                                                   Slide 63
                                         Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
Focus for Canada 3.0 2010 : The “Moonshot”




                                           Anyone can
                                           do anything
                                           online in
                                           Canada by
                                           2017
                                           (Canada at 150)




NASA/Newsmakers
Content is Corporate




              .

                       Knowledge Workers must be
                        able to connect to all of the
                       major enterprise repositories
                        used by their organization




                                                        Slide 65
Content is Social




                     President Obama was a
                    prolific user of Twitter and
                     during the campaign he
                      made history with his
                         Facebook usage




                                                   Slide 66
Content is mobile




                     The NYT iPhone application
                    allows you to enjoy the high-
                    quality journalism of The New
                     York Times on your iPhone..




                                                    Slide 67
Content is Rich Media




              .

                         Jeep connects with customers
                        via a community page with links
                             to photos on Flickr, the
                            company’s MySpace and
                           Facebook pages and a list
                                enthusiast groups




                                                          Slide 68
Content is in the Cloud




                           Cloud computing providers must
                             protect your data and ensure
                           regulatory compliance, and they
                            should explain their policies to
                          recover your data if you decide to
                                 terminate the service.




                                                               Slide 69
3D Visualization Demo
Slide 71
Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
Slide 72
Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
Slide 73
Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
Full BlackBerry Support for all Collaborative Content




                                                        Slide 74
Virtual Canada Corridor
Interactive Canada Corridor – Scotiabank (example)


            Global Innovation
   Scotiabank offers one of the most
    sophisticated and targeted online banking
    sites available in Canada.
   Scotiabank’s initiative in online banking can
    be beneficial for other banking services
    across the world.


                 Challenges
   Unable to keep up with the evolving
    business needs
   Lack of integration between the business
    units and Credit Risk Management team
   Lack Online Web Experience
   Manual Intervention leading to slow service


                    Benefits
   Value and convenience for customers
   Rapid user adoption and decreased need
    for offline customer support
   Ability to leverage efficiencies,
    standardization, and economies of scale
                                                    Industry: Financial Services - Banking

                                                                                                              Slide 76
                                                                Copyright © Open Text Corporation. All rights reserved.
Trends and Opportunities




                           Copyright © 2010 Open Text Corporation. All rights reserved.
Digital Media by the Phases of the Internet




                                                                        Web 3.0
                                                            Web 2.0
                      Web 1.0

                                                                        Mobile
                                                            The Cloud

                       Desktop

                                                                                  Slide 78
Copyright © 1995-2010 Open Text Inc. All rights reserved.
Moving away from keyboard entry




                         …and away from our desks
                                                                                            Slide 79
                                  Copyright © 1995 - 2010 Open Text Corporation. All rights reserved.
Create Rich Media Widgets that are TETHERED




                                                                                               Slide 80
                                     Copyright © Open Text Corporation 2008 - 2009. All rights reserved.
Immersive Digital Media: Virtual Reality




                                           Slide 81
Digital Media is Shifting




                                                                                      Slide 82
                            Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
Work Place connects into Market Place


                           Social
                         Market Place




      Social                                 Social
     Work Place                             Work Place



                         Corporate Memory
New User Experiences for Social Media




                                                                                           Slide 84
                                        Copyright © Open Text Corporation 2010. All rights reserved.
The Content World will Transform Organizations


                                • Find experts/answers quickly

                  Fast          • Real time notification of key information updates
                                • New content instantly available for searching
                                • Information already stored in the right place




                                • Leverage thought leaders wherever they are

                  Smart         • Tap into the collective intelligence of the group
                                • Build knowledge bases, not jammed mailboxes
                                • Connect the dots, spot the trends, stay in touch



                                • Build a sense of community that spans distance
                                • Enable teams to work together effectively
                  Together      • Break down silos and bring greater transparency
                                • Enable people to better learn from each other
                                • Facilitate new people getting up to speed


                                                                                                  Slide 85
                                               Copyright © Open Text Corporation 2010. All rights reserved.
Thank You




                                                          Slide 86
       Copyright © 2010 Open Text Corporation. All rights reserved.

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Building a Globally Competitive Position for Digital Media in Canada

  • 1. Building A Globally Competitive Position for Digital Media in Canada Managing Content in the Cloud Gearing Up For Growth Conference March 30, 2010 London Tom Jenkins Executive Chairman & Chief Strategy Officer n Text Corporation 1994 - 2010. All rights reserved. Rev 1.1 02092010
  • 2. The World According to Friedman: Hot, Flat, and Crowded Slide 2 Copyright © 2010 Open Text Corporation. All rights reserved.
  • 3. If you don’t adapt, adopt, and lead, you are… Slide 3 Copyright © 2010 Open Text Corporation. All rights reserved.
  • 4. The World is going…Mobile Slide 4 Copyright © 2010 Open Text Corporation. All rights reserved.
  • 5. …Mashed Up… http://tinyurl.com/yhv5p27 Slide 5 Copyright © 2010 Open Text Corporation. All rights reserved.
  • 6. …Multicultural… Slide 6 Copyright © 2010 Open Text Corporation. All rights reserved.
  • 7. Global GDP Mix is Changing
  • 8. Global Supply Chains replace Global Trade 8
  • 9. Big Issue for Canada: Relative Productivity Gap 105 = 100 100 95 Effective investment in 90 ICT is often cited as a contributor to productivity 85 Labour Productivity in Business Sector 80 75 70 Labour Productivity in Manufacturing 65 60 1991 1993 1995 1997 1999 2001 2003 2005 2007 Sources: Industry Canada calculations based on data from Statistics Canada, CANSIM V1409153 and U.S. Bureau of Labor Statistics, BLS: PRS84006093. 9
  • 10. Example of Productivity Impact: Manuals Printed manual Online manual using video
  • 11. Digital Media: Digitizing the Analog World Just a kids game? Or is there something more going on?
  • 12. What Is Digital Media? Digital Media is most simply defined as any information that is created and shared virtually, rather than physically.
  • 13. Canadian Digital Media – Quick Facts 2010 Over 3,200 companies employing more than 52,000 people 60 post secondary institutions provide digital media programs Major international companies have chosen Canada for their operations: Electronic Arts, Bioware, Disney, Ubisoft, THQ, Microsoft and Vivendi 71% firms are engaged primarily in content creation; remainder, enablers 11 research labs in 3D imaging Maclean’s: REUTERS/Janerik Henriksson/SCANPIX Overview of Digital Media in Canada: The Canadian Trade Commissioner Service, April 30, 2010
  • 14. Digital Media is “TV for the Internet” Of course, it is much more than that….
  • 15. Digital is affecting culture across the world A Broadcaster in the middle ages ?  He became a newspaper editor after  What will today’s broadcasters and Gutenberg invented the press… newspapers become with the arrival of the Internet?  It’s a fundamental question for our society and our economy
  • 16. digital media underpins many sectors
  • 17. Web 2.0 3.0 • Streaming • E-learning • Semantics Mobile E-Health • Apps • PACS, HIS, • Web RIS • Gaming Medical Internet, • Drug, Entertainment, Gaming Biotech Medical, • Consoles • MRI,CT, Manufacturing, • Desktops Ultra Education Digital Prototyping Digital • Engineering, Content Design, • 3D, 2D • Analysis Dig Cinema • 3D, Film, • Video
  • 18. Digital Natives In The Workforce Will Drive This Radio TV SmartPhone
  • 19. Digital Media- The Opportunity Supply Database Chain Management Customer Mainframe Relationship Desktop Software Management Operating System Product Lifecycle Unstructured Management Information Business Intelligence Artificial Intelligence Surface Computing Disruptive Emerging Maturing Saturation Decline Slide 19 Source: Citi Investment Research and Analysis Copyright © 2010 Open Text Corporation. All rights reserved.
  • 20. Open Text History: Has Evolved With the Web  Open Text provided the web search for MSN, MCI, Yahoo, IBM, etc in the early 90s.  Open Text moved into ECM and was first to the web with:  Integrated Document Mgt  Collaboration  Java Workflow  Today it is a billion dollar multi-national with 95% export Jerry Yang CEO of Yahoo and Tom Jenkins CEO of Open Text launch in 1995 in New York City. Slide 20 Copyright © Open Text Corporation 2000 - 2010. All rights reserved.
  • 21. We Build ‘Facebook’ for Corporations Building Social Work Places & Market Places Slide 21 Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
  • 22. We are the “engine” inside Web Sites Process Designer Inbox or Job Center Slide 22 Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
  • 23. With Significant Global Reach 1 in 3 global Internet users view content enabled by Open Text technology. Slide 23 Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
  • 24. We also mobilize all of the employees Comprehensive views of people, process and content delivered via a native application unique to each mobility platform Slide 24 Copyright © 2010 Open Text Corporation. All rights reserved.
  • 25. Further Possibilities with iPad Slide 25
  • 26. Our Financials are a Proxy for Content Management 70% Compound Average Growth Rate in earnings over past decade Ranked 15th in the world this year for overall growth by Fortune Open Text performed well in the recession Source: Annual Reports & Press Releases, Open Text Corporation, 2000 Slide 26 Copyright © Open Text Corporation 2000 - 2010. All rights reserved.
  • 27. The Public Internet is like an Iceberg
  • 28. But, It’s only the Tip of the Iceberg
  • 29. Impact: Growth of Digital Content  4 million+ original songs  100,000+ original films  40 million+ original books  100 billion+ web pages  1 million newspapers  1.5 billion email users  3.5 billion texters
  • 30. The Web is Evolving to Broadcast From newspaper style publishing to multi-media broadcasting Slide 30 Copyright © 1995 - 2010 Open Text Corporation. All rights reserved.
  • 31. The Global Broadcaster For Under 25
  • 32. Personalized “You Tube” Content Each pitch is a video clip asset in ECM Slide 32
  • 33. BBC’s – iPlayer – A Global Audience  Deliver to an audience of 3 billion cell phone users Slide 33 Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
  • 34. Media Syndication with content control maintained… Slide 34 Copyright © Open Text Corporation 2008 - 2009. All rights reserved.
  • 35. Social Media will dominate the future Petabytes *FY05 Company Estimates Copyright Open Text, CDMN, SI
  • 36. Content is doubling every 90 days In a year its 16 times! ECM Content Today 36
  • 37. Bandwidth Issues – This matters now!  2000  Email dominates (Microsoft)  Web page viewing  Dark Fiber – Net Neutrality  2005  Social networking dominates (Facebook)  Fiber overload  Wireless use rises  2010  Rich media dominates (YouTube)  Bandwidth becomes a major variable cost  Managing content is a key factor for bandwidth management! Slide 37 Copyright © 1995 - 2010 Open Text Corporation. All rights reserved.
  • 38. The Public Web is Relatively Small The major part of The the internet will Public impact every Web industry sector in hidden ways. Every sector. The DEEP This content is Web hidden for a good reason and must remain secure yet available to the Public Web.
  • 39. Open Text Investing $1 Billion in Innovation •$1 Billion for Content & Application Research •2,000 Developers on average over the next five years •Inventing the Future of Managing Content in the Cloud •Joint research projects with key partnerships Slide 39
  • 40. Industry Canada Is Leading The Change Canada's Digital Economy: Moving Forward June 22, 2010 Ottawa, Canada Government Conference Centre The objectives are to agree upon: • the major challenges and issues facing Canada as a digital economy; • a statement of collective goals; and, • a list of priority areas for action.
  • 41. GRAND NCE – Adrian Sheppard Slide 41 Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
  • 42.
  • 43. CDMN Purpose Canadian commercialization leadership in the global digital media economy
  • 46. AGFA: Jeff Nesbitt Slide 46 Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
  • 47. Open Text – Eugene Roman Slide 47 Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
  • 48. Research in Motion: Mark Pecan Slide 48
  • 49. Christie Digital: Gerry Remers Slide 49
  • 50. Corus Entertainment: Gary Maavara Slide 50
  • 51. Waterloo Region Hub: Kevin Tuer
  • 53. Why Stratford? Skills, Lighting, Stages, .. Props, Costumes, Infrastructure…..one of the largest in the world
  • 55. Western has Joined Stratford Institute 55
  • 56. Canadian Digital Media Network – Kevin Tuer Centre for Digital Media Tour Vancouver February 26, 2010 Slide 56 Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
  • 57. Social Media Research Partnership Innovative software that ties together key new web technologies in Digital Media, Web Solutions, Social Networking and Mobility.
  • 59. National Conference on Digital Media
  • 60. Canada 3.0 Participation – 1,500 attendees
  • 61. Canada 3.0 - 70 Speakers from across Canada
  • 62. Workshops & Networking: Jeremy Reed Workshops & Networking Policy/Digital Shovels Mobility and Media Digital Media Research Plus for 2010: Networking, & Commercialization Talent Attraction Enterprise Information and Retention Management
  • 63. Canada 3.0 May 10-11, 2010 Stratford : Steve Currie Slide 63 Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
  • 64. Focus for Canada 3.0 2010 : The “Moonshot” Anyone can do anything online in Canada by 2017 (Canada at 150) NASA/Newsmakers
  • 65. Content is Corporate . Knowledge Workers must be able to connect to all of the major enterprise repositories used by their organization Slide 65
  • 66. Content is Social President Obama was a prolific user of Twitter and during the campaign he made history with his Facebook usage Slide 66
  • 67. Content is mobile The NYT iPhone application allows you to enjoy the high- quality journalism of The New York Times on your iPhone.. Slide 67
  • 68. Content is Rich Media . Jeep connects with customers via a community page with links to photos on Flickr, the company’s MySpace and Facebook pages and a list enthusiast groups Slide 68
  • 69. Content is in the Cloud Cloud computing providers must protect your data and ensure regulatory compliance, and they should explain their policies to recover your data if you decide to terminate the service. Slide 69
  • 71. Slide 71 Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
  • 72. Slide 72 Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
  • 73. Slide 73 Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
  • 74. Full BlackBerry Support for all Collaborative Content Slide 74
  • 76. Interactive Canada Corridor – Scotiabank (example) Global Innovation  Scotiabank offers one of the most sophisticated and targeted online banking sites available in Canada.  Scotiabank’s initiative in online banking can be beneficial for other banking services across the world. Challenges  Unable to keep up with the evolving business needs  Lack of integration between the business units and Credit Risk Management team  Lack Online Web Experience  Manual Intervention leading to slow service Benefits  Value and convenience for customers  Rapid user adoption and decreased need for offline customer support  Ability to leverage efficiencies, standardization, and economies of scale Industry: Financial Services - Banking Slide 76 Copyright © Open Text Corporation. All rights reserved.
  • 77. Trends and Opportunities Copyright © 2010 Open Text Corporation. All rights reserved.
  • 78. Digital Media by the Phases of the Internet Web 3.0 Web 2.0 Web 1.0 Mobile The Cloud Desktop Slide 78 Copyright © 1995-2010 Open Text Inc. All rights reserved.
  • 79. Moving away from keyboard entry …and away from our desks Slide 79 Copyright © 1995 - 2010 Open Text Corporation. All rights reserved.
  • 80. Create Rich Media Widgets that are TETHERED Slide 80 Copyright © Open Text Corporation 2008 - 2009. All rights reserved.
  • 81. Immersive Digital Media: Virtual Reality Slide 81
  • 82. Digital Media is Shifting Slide 82 Copyright © Open Text Corporation 2010 - 2010. All rights reserved.
  • 83. Work Place connects into Market Place Social Market Place Social Social Work Place Work Place Corporate Memory
  • 84. New User Experiences for Social Media Slide 84 Copyright © Open Text Corporation 2010. All rights reserved.
  • 85. The Content World will Transform Organizations • Find experts/answers quickly Fast • Real time notification of key information updates • New content instantly available for searching • Information already stored in the right place • Leverage thought leaders wherever they are Smart • Tap into the collective intelligence of the group • Build knowledge bases, not jammed mailboxes • Connect the dots, spot the trends, stay in touch • Build a sense of community that spans distance • Enable teams to work together effectively Together • Break down silos and bring greater transparency • Enable people to better learn from each other • Facilitate new people getting up to speed Slide 85 Copyright © Open Text Corporation 2010. All rights reserved.
  • 86. Thank You Slide 86 Copyright © 2010 Open Text Corporation. All rights reserved.