TCS Healthcare Presentation 05 07 09

TCS Healthcare Presentation Presented at Nashville India Virtual Trade Mission May 7, 2009 June 10, 2009

Industry Trend -- BCBSA Mandate A Plan to Improve Health Care and Limit Costs Interview with Scott Serota - President and Chief Executive BCBS Association New York Times – Oct 17 2008 ,[object Object],[object Object],[object Object],[object Object],[object Object],How can TCS facilitate you - Wellpoint’s CIO and IT organization assist in achieving some of these goals

Current State Challenges PMPM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Member Management Group Management Network Management Transactions Management Knowledge Management Business Enablers Management Operating Margin = Premiums – (paid claims + operating expenses) Business / Technology Process Business Process Business Activity

Business Objectives & Facilitators ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Operating Margin = Premiums – (paid claims + operating expenses) PMPM

Wellness Continuum Patient Management Member Value Creation Underwriting Risk Mitigation Predictive Analytics Fraud and Abuse Prevention Preventive and Proactive Analytics Outcomes & Utilization Denials History Risk Identification and quantification Reactive Analytics of History Disease & Care Information Patient Information Provider Information Clinical Data Claims Data Member Data Provider data Data Information Knowledge Value Disease Management Care Management Wellness management

TCS Healthcare Focus Enhancing Healthcare is one of the top 10 outcomes oriented themes that TCS will focus on during 2009 - 2010 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Current State Business Considerations Member Management Group Management Network Management Transactions Management Knowledge Management Business Enablers Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Business / Technology Process Business Process Business Activity

Experience & Sample Customers Innovative Solutions ,[object Object],[object Object],[object Object],[object Object],Core Solutions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Adaptive Solutions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Sample Customers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

THANK YOU!! Andrew Chu Director of Business Development Office: 732-590-2784 Cell: 862-324-1134 Mailto: andrew.chu@tcs.com Ramesh Raghavan Global Head - Healthcare Practice Office: +91 11 6650 6555 ext 276 Cell: +91 9717 702 430 Mailto: ramesh.raghavan@tcs.com

Tata Heritage - Beyond Business Group Passionate commitment to developing the communities in which we operate: 66% Equity of Tata Sons in Public Trusts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ In a free enterprise, the community is not just another stakeholder in the business, but is in fact the very purpose of its existence” - Jamsetji Tata, Founder

Unmatched Breadth and Depth of Industry Knowledge TCS Industry Expertise Banking/ Financial Services Insurance Energy & Utilities Government Life Sciences & Healthcare Manufacturing Retail & Consumer Goods Telecom, Media & Information Services High Technology Travel, Transportation & Hospitality

Tata Businesses India’s Largest Conglomerate 98 Operating Companies in 7 Business Sectors Some Recent International M&A Activity: Combined company now 5th largest steel producer in the world One of Asia’s largest hotel companies expands into U.S. Taj Hotels Boston Ritz Carlton [ $170MM ] Largest provider of submarine cable bandwidth 2 nd largest global branded tea operation Tata Tea Tetley / Good Earth Tea [ ~$1B ] Company significantly broadens product line and global footprint Tata Motors Jaguar/ Land Rover [ ~$2.3B ] VSNL Tyco Global Networks/ Teleglobe [ $369MM ] Tata Steel Corus Steel [ $13B ]

TCS Corporate Facts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],TCS Revenues in US$ Millions * All Figures as of March 31, 2008

Industry Aligned Service Areas Full Services IT Player Retail & Consumer Goods Life Sciences & Healthcare Banking & Financial Services Insurance Government Travel & Hospitality Manufacturing & Hi-tech Telecommunication Technology CoEs Innovation Network Domain CoEs Alliances Ultimatix IPMS iQMS Mighty Knowmax iCALMS

[object Object],[object Object],[object Object],[object Object],TCS Life Sciences & Healthcare Domain ,[object Object],[object Object],[object Object],[object Object]

TCS Life Sciences & Healthcare Overview Healthcare Life Sciences Pharma Medical Devices North America Europe and UK Asia Pacific India Number of Clients : 100+ Number of Engagements : 648 Project Experience : 2500+ PYR 4500+ Associates Sub Practices Focus Geographies Highlights ,[object Object],[object Object],[object Object],[object Object],Focus Areas

TCS Healthcare Industry Solutions Unit Offerings Healthcare Business Process Definition Business Process Outsourcing Helpdesk Services Business Process Re-engineering Business Intelligence Architecture Application Rationalization Product & IT Roadmap Evaluation Hospital Management Systems Business Intelligence & Analytics Clinical Decision Support Systems Clinics Mgmt HL7 & DICOM Engine Workflow Optimization Systems Integration Reengineering & Migration Maintenance & Development Testing Services Infrastructure Services

TCS Broad Portfolio of Offerings IT Services Outsourcing Solutions Enterprise Solutions Technology Solutions Engineering & Industrial Services Enterprise Asset Management Industrial Embedded Systems Plan Automation Services Product Engineering IT Infrastructure Solutions Infrastructure Outsourcing Network Consulting & Integration Hardware Support & Installation Infrastructure Management Consulting Enterprise Transformation & Change Management Business Process Management Systems & Application Architecture IT Process Management Outsourcing Process Management Business Process Outsourcing Finance & Accounting Outsourcing HR Outsourcing Customer Care Outsourcing Supply Management Solutions Vertical Solutions Product Based Solutions TCS B ⍺ NCS Vertical Industry Solutions Productivity Tool Solutions

Delivery Centers: Global, Domestic & Near-Shore Near-shore Centers Domestic Delivery Centers Global Delivery Centers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Breadth of Skills High Low Scale High Low Low High Customer Proximity High Low Customer Coverage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The TCS Difference Broad Portfolio of Offerings Providing the right set of capabilities for the right opportunities at the right time Global Network Delivery Model TM Our unique business model for consistent delivery of high quality, cost effective services anywhere, any time Solution Accelerators Products, tools and methodologies to help bring client solutions to market more quickly and with higher quality TCS Innovation Labs and Co-Innovation Network Our innovation engine to help clients achieve and maintain competitive advantage

TCS Healthcare Presentation 05 07 09

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TCS Healthcare Presentation 05 07 09