1. Digital Etiquette
Created by: Kristina Kirby, Ryan Diggs, Lynsey
Standingwater,
Andrea Spencer

2. Digital Etiquette
DIGITAL: READABLE AND MANIPULABLE BY COMPUTER
Definitions:
ETIQUETTE: THE FORMS, MANNERS, AND CEREMONIES
ESTABLISHED BY CONVENTION AS ACCEPTABLE OR
REQUIRED IN SOCIAL RELATIONS, IN A PROFESSION, OR
IN OFFICIAL LIFE.

3. http:/
http://michaelhyatt.com/e-mail-etiquette-101.htm
Resources
http://www.nerve.com/dispatches/cutler/nine-essentials-of-twitter-
etiquette
http://www.chrisbrogan.com/a-brief-and-informal-twitter-
etiquette-guide/
http://teachingtoday.glencoe.com/howtoarticles/cell-phones-in-
the-classroom
http://michaelhyatt.com/e-mail-etiquette-101.htm

4. Twitter Etiquette

5. Twitter Etiquette Guidelines
 A complete bio and avatar picture is always a good idea. We want to know who you
are. (inspired by Kendra).
 It’s helpful to be transparent about your work/employer in your profile, if your use of
Twitter has any implications for your day job. (from Eden Spodek)
 Face to face you get a sense of how your idea is being received. No such thing on
Twitter. So play nice. (from Carolyn Stephens)
 Be yourself. It is ok and welcome to be different on twitter. (from Sudha Jamthe)
 It’s okay to follow people you don’t know on Twitter. They can choose whether or
not to follow you back.
 It’s okay to unfollow people on Twitter. Unfollowing doesn’t automatically mean “I
don’t like you.” There are many other reasons.
 It’s okay to @reply someone a question or comment vs direct message, especially
if it’s an idea where others might weigh in or add a perspective.
 It’s better to direct message someone if you’re making 1:1 plans or having a very
focused, personal conversation.
 It’s not polite to direct message people you don’t know well with your automated
quiz results or similar. It’s great that YOU like those quizzed, but others see it as
spam.

6. Twitter Etiquette Guidelines cont.
 Most folks don’t like seeing those “I just used whateveryoucallit.com to gain 300 new
followers right now!” services. – (from Steve Woodruff).
 Some people are not a fan of auto reply messages that are sent in direct messages when
someone follows you on Twitter. They (and by “they,” I also mean “I”) consider these robot
behavior.
 Promoting others and talking with others is a great way to show your participation to the
community.
 Only blurting out your information and links doesn’t usually come off as friendly or
community-minded.
 Tim O’Reilly suggests that @replies have lots of detail in them, so that others picking up the
conversation can understand the response (example: turn “yes” into “Yes, I really love the
new G.I. Joe movie.”
 It’s okay to follow people you don’t know on Twitter. They can choose whether or not to
follow you back.
 It’s okay to unfollow people on Twitter. Unfollowing doesn’t automatically mean “I don’t like
you.” There are many other reasons.
 It’s okay to @reply someone a question or comment vs direct message, especially if it’s an
idea where others might weigh in or add a perspective.
 It’s better to direct message someone if you’re making 1:1 plans or having a very focused,
personal conversation.

7. Twitter Etiquette Guidelines cont.
 You don’t have to read every tweet.
 You don’t have to respond to every @mention.
 You aren’t obligated to reply to every direct message.
 If someone direct messages you and you find that you cant message them back
because he or she isn’t following you, a simple @reply stating, “I went to send you
a direct message back but you’re not currently following me” is good manners. –
(inspired by Kendra
 However, the more you can respond, the more people tend to stay with you and
build relationships.
 When retweeting other people’s works, it’s okay to truncate a bit to be able to
retweet. Please preserve the link and also the original person’s Twitter name.
 When retweeting someone else’s retweet, it’s sometimes okay to drop the
secondary source and just retweet the original poster of the information.

8. Twitter Etiquette Guidelines cont.
 If you’re running a customer service Twitter account, it’s polite to follow
back the people following you. (from Ted Coine).
 Unless you have the author’s consent, it also may be unwise to pull from
another feed stream, like mybloglog, and place the information into the
twitter stream (from WWAHHMpreneur)
 Swearing/cursing might well be bad etiquette, and feels like swearing
loudly in a public place. (from BizyBiz) .
 Pitching your blog might not be the next best move directly after a follow.
(inspired by cherylandonian)
 Don’t get hung up on the numbers, that’s not what matters. Its a case of
who you know not how many you know. (from Justin Parks)
 People might unfollow you if you tweet excessively (from Chloe Wilkinson)
 It’s OK to actively BLOCK followers you don’t want following you. – (from
Bonnie Lowe)
 Check your links before you tweet them! (from Sure)

9. E-mail Etiquette

10. Issues
 Sometimes there are glaring errors,
such as misspellings and very poor
grammar. A prospective employer
might think negative when receiving a
poorly written message. Because your
correspondence says a lot about you,
you should be aware of some basic
email etiquette, sometimes known as
netiquette.

11. Prevention
 You should keep e-mails short and to
the point. Always write the action you
are requesting and topic in the
’subject’ line. Be sure you check your
grammar and spelling

12. Prevention
 Remember that e-mail is not private
and can be shared or sent to any
amount of people.
 Be courteous, considerate and
responsible when writing an e-mail
message. Keep your computer virus
free; no one wants to open a
something that can potentially crash
their computer.

13. Examples
 Dear Boss,
Im sry that I was late. It was bc of
traffic, it won’t happen again. BTW I
brought you coffee. =)
Example of an unprofessional email

14. Example
 Boss,
ILL BE SURE TO SUBMIT MY
WORK BY 5:00 PM.

15. FACEBOOK ETIQUETTE
Statistics show that there are an average of 800 million active users on
Facebook. More than 50%
of these users log on to Facebook in any given day and each person has an
average of 130
friends. Here are a few etiquette rules to follow:
DON'T
 Upload inappropriate pictures
 Talk badly about bosses and your co-workers
 Insult other people
 Agree to meet people that you don't know
 Brag about illegal activity
DO
 Message private matters instead of posting on wall
 Be mindful of what you post
 Try to reply to comments especially if they are questions

16. Kids and Texting:
•Driving
•Classroom
•Writing Skills

17. Solutions:
•Texting Etiquette:
Setting a good example
•Writing Skills

18. 1. Q:How many teen drivers are admitting to texting while
driving?
A: 50% admit
2. Q: Is it okay to unfollow tweetS?
A:Yes it is okay. There are many reasons why you would.
3. Q: How many friends does the average Facebook user
have?
A: 130