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GAMIFICATION
BUYER’S GUIDE

A Presentation By
the

60 Second
Summary
What Is Gamification?
Gamification is the application of
game-mechanics to non-game situations.
In other words, adding the incentives found
in games (such as points, levels, and
rewards) to activities such as officework,
or shopping.
What Can it Do For My
Company?
> Raise employee morale
> Improve sales
> Foster a competitive atmosphere
Gamification can change customer
behavior...

> Increase sales
> Improve brand loyalty
> Increase social media attention.
Who Uses It?
Sales
Retail
Training
Education
Healthcare
... and more
70% of Global 2000 Organizations will have gamified
applications by the end of 2014.
(http://www.gartner.com/newsroom/id/1844115)
Whether you want to create an incentives
program for your sales team, or make your
executive training program more efficient...
Gamification can help your company reach
those goals.
Heard enough?
Find a gamification provider now at
TechnologyAdvice.com
Click Here

Want to hear more?
Keep reading to find out how gamification can:
> Improve your business
> Improve your interactions with customers
> Deliver real ROI
Gamification
in the

WORKPLACE
Make Training Fun
The addition of a rewards system combined
with clear training goals, can increase the
overall efficiency of company training
sessions.
Deloitte added gamification to their
employee training program and saw
regular weekly visitors increase by
over 30%.
Increase Morale
A rewards system can be used to help
foster a more connected office, or a
healthier workforce.
Reward employees for
healthy habits, like:
> Exercising outside the office
> Eating healthy
> Taking short breaks
to stretch and walk
Companies with engaged employees have
5x higher shareholder returns than
those with a disengaged workforce.*

Five times.

*According to human resource firm Ceridian’s Pulse of Talent Survey
Increase Workplace
Competition
Harness your worker’s natural competitive
instincts to crush the competition.
Assign points for workplace actions.
Then, display these on a public leaderboard, in order to emphasize company
goals and instill a sense of competition
among your team.
Point systems can help identify
stellar performers, and enable you
to better judge individual
performance.
Teach New Skills
Rewarding employees for completing
extra training programs (and retaining
that knowledge) benefits the entire
office.
When your employees are
constantly improving,
so is your company.
Improve Employee
Collaboration
Ever felt there was a communication gap
in your office?
Employees often waste time searching
for answers that their co-workers could
easily supply.
Companies such as...
&
offer platforms that allow employees
to request information from each other,
and recognize helpful co-workers.
Gamification
for

Customers/Users
Build Customer Loyalty
Repeat customers are crucial for
business, but getting first time vistors to
return can be a challenge.
Gamification encourages customer
loyalty by providing incentives for
return-visits in the form of rewards
or social recognition.
For example, programs such
as Starbucks Rewards allow
customers to earn points on
every purchase.

Gradual incentives encourage
repeat business.
Engage Your Audience
Engaged users are more likely to
post about your brand on
social-media or recommend it to
others.
Improve Brand Recognition
Many gamification platforms
provide incentives for customers
or users to share your content on
their own social media channels.
By sharing your content users
become brand ambassadors.
This in turn leads to higher brand
recognition.
Harness Social Media

Social media is now a major
platform for advertising, sales,
and brand image.
Having a Facebook page and a
Twitter account isn’t enough.
You have to interact with users
directly, on their medium of
choice.
Reward users for posting on social
media, and allow them to display
badges or other prizes on their
accounts.
This builds customer relationships,
and promotes your brand.
Case Studies
LiveOps Call Center Training

LiveOps wanted to enhance their
training program, and increase
sales.
They implemented a gamified platform
with points, leaderboards, and badges.
As a result...

> 72% of employees optionally
completed additional certification.
> Service levels increased by 9%.
> New employee training time
decreased from 4 weeks to 14 hours.
That means their employees were
able to begin making sales a
full three-weeks earlier
than normal.
McDonald’s Marketing
Campaign

One of the most important examples
of gamification in marketing is the
McDonald’s Monopoly Game.
Based around the classic board game,
customers receive game pieces and
prizes with the purchase of McDonald’s
food.
In 2010, McDonald’s reported a
5.6% sales increase from the
game alone.
As you’ve seen, a good
gamification strategy can add
value to any industry.
But, choosing a provider can
be time-consuming and
confusing.
We’ve researched and ranked over
80 of the top gamification providers.
Our SmartAdvisor tool lets you sort
them based on the features you
need.
Best of all? It’s completely free.
Find the gamification company
that’s right for you.
Click Here

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The Gamification Buyer's Guide

  • 3. What Is Gamification? Gamification is the application of game-mechanics to non-game situations. In other words, adding the incentives found in games (such as points, levels, and rewards) to activities such as officework, or shopping.
  • 4. What Can it Do For My Company? > Raise employee morale > Improve sales > Foster a competitive atmosphere
  • 5. Gamification can change customer behavior... > Increase sales > Improve brand loyalty > Increase social media attention.
  • 6. Who Uses It? Sales Retail Training Education Healthcare ... and more 70% of Global 2000 Organizations will have gamified applications by the end of 2014. (http://www.gartner.com/newsroom/id/1844115)
  • 7. Whether you want to create an incentives program for your sales team, or make your executive training program more efficient... Gamification can help your company reach those goals.
  • 8. Heard enough? Find a gamification provider now at TechnologyAdvice.com Click Here Want to hear more? Keep reading to find out how gamification can: > Improve your business > Improve your interactions with customers > Deliver real ROI
  • 10. Make Training Fun The addition of a rewards system combined with clear training goals, can increase the overall efficiency of company training sessions.
  • 11. Deloitte added gamification to their employee training program and saw regular weekly visitors increase by over 30%.
  • 12. Increase Morale A rewards system can be used to help foster a more connected office, or a healthier workforce.
  • 13. Reward employees for healthy habits, like: > Exercising outside the office > Eating healthy > Taking short breaks to stretch and walk
  • 14. Companies with engaged employees have 5x higher shareholder returns than those with a disengaged workforce.* Five times. *According to human resource firm Ceridian’s Pulse of Talent Survey
  • 15. Increase Workplace Competition Harness your worker’s natural competitive instincts to crush the competition.
  • 16. Assign points for workplace actions. Then, display these on a public leaderboard, in order to emphasize company goals and instill a sense of competition among your team.
  • 17. Point systems can help identify stellar performers, and enable you to better judge individual performance.
  • 18. Teach New Skills Rewarding employees for completing extra training programs (and retaining that knowledge) benefits the entire office.
  • 19. When your employees are constantly improving, so is your company.
  • 20. Improve Employee Collaboration Ever felt there was a communication gap in your office? Employees often waste time searching for answers that their co-workers could easily supply.
  • 21. Companies such as... & offer platforms that allow employees to request information from each other, and recognize helpful co-workers.
  • 23. Build Customer Loyalty Repeat customers are crucial for business, but getting first time vistors to return can be a challenge.
  • 24. Gamification encourages customer loyalty by providing incentives for return-visits in the form of rewards or social recognition.
  • 25. For example, programs such as Starbucks Rewards allow customers to earn points on every purchase. Gradual incentives encourage repeat business.
  • 26. Engage Your Audience Engaged users are more likely to post about your brand on social-media or recommend it to others.
  • 27. Improve Brand Recognition Many gamification platforms provide incentives for customers or users to share your content on their own social media channels.
  • 28. By sharing your content users become brand ambassadors. This in turn leads to higher brand recognition.
  • 29. Harness Social Media Social media is now a major platform for advertising, sales, and brand image.
  • 30. Having a Facebook page and a Twitter account isn’t enough. You have to interact with users directly, on their medium of choice.
  • 31. Reward users for posting on social media, and allow them to display badges or other prizes on their accounts. This builds customer relationships, and promotes your brand.
  • 33. LiveOps Call Center Training LiveOps wanted to enhance their training program, and increase sales.
  • 34. They implemented a gamified platform with points, leaderboards, and badges. As a result... > 72% of employees optionally completed additional certification. > Service levels increased by 9%. > New employee training time decreased from 4 weeks to 14 hours.
  • 35. That means their employees were able to begin making sales a full three-weeks earlier than normal.
  • 36. McDonald’s Marketing Campaign One of the most important examples of gamification in marketing is the McDonald’s Monopoly Game.
  • 37. Based around the classic board game, customers receive game pieces and prizes with the purchase of McDonald’s food.
  • 38. In 2010, McDonald’s reported a 5.6% sales increase from the game alone.
  • 39. As you’ve seen, a good gamification strategy can add value to any industry. But, choosing a provider can be time-consuming and confusing.
  • 40. We’ve researched and ranked over 80 of the top gamification providers. Our SmartAdvisor tool lets you sort them based on the features you need.
  • 41. Best of all? It’s completely free. Find the gamification company that’s right for you. Click Here