Everyone is talking about smart homes - connected living! We have issues about security and usability, but will these problems stop the adoption of this technology? Can we do anything about it? This was a presentation I gave to a group of marketers in October 2015.

1. Is the Smart Home fit for
purpose?
Thom Poole – CMO
KlugTech

2. www.klugtech.com
Fit for purpose?
• The Internet of Things
• What is a Smart Home?
• How secure is IoT technology?
• How user-friendly is a smart home?
• How can it succeed?
• What you need to know
• Where next
• The KlugTech solution

3. www.klugtech.com
The Internet of Things
1 Billion
6 Billion
50 Billion
…
Internet of the 1990’s
Mobile Internet of the 2000’s
Connected Things by 2020
2003 2010 2015 2020
0.08
Devices per person
(Global population)
1.84
3.47
6.58

4. www.klugtech.com
Key IoT verticals
Agriculture Enterprise City Domestic Education Venues Health Public
Sector
Retail Transport
CerealFarming
Livestock
MarketGardening
FarmyardSecurity
OfficeSoHo
Factory
Hospitality
Warehousing
Residential
Community
Utilities
TrafficFlow
Apartments
Houses
Gardens
School
University
TrainingCentre
ConcertHalls
Theatres
Museums
SportsStadia
Hospital
Clinic
CareHome
Government
Military
Library
Judicial
Shop
Pop-up
MallPoS
Cars
Trucks
Buses
Railways
Shipping
AircraftCycles
Pedestrian
Usability Security
Power Management

5. www.klugtech.com
What is a Smart Home?
A smart home, or smart house, is a home that
incorporates advanced automation systems to
provide the inhabitants with sophisticated monitoring
and control over the building's functions.
Can include:
• Environmental
• Security
• Infotainment
• Communications
• Power management
Source: www.smarthomeenergy.co.uk/

6. www.klugtech.com
The benefits of a Smart Home
• Increased safety
• Increased comfort
• Improved economy
• Better informed
Source: www.butlerschool.com

7. www.klugtech.com
Smart Home security
The system knows:
• Who is in
• Who is supposed to be in
• What should be left in the home
• What will be delivered
Also:
• Keyless access
• Alarm systems
www.klugtech.com

8. www.klugtech.com
Security of the IoT
• Hackers are looking at the smart home
• Could control locks, lights, etc.
• Could access security cameras
• Could use IoT interfaces to access PC’s
Solutions?
• Paired security devices
• Multi-point, double checked security
• Constant monitoring
• Regular maintenance

9. www.klugtech.com
Security options
Password: ********

10. www.klugtech.com
Useless things leave gaps
Do you really need…
Remember - Gadgets on standby ‘increase
UK energy bills by £600m’

11. www.klugtech.com
Too many hacking points
Computing
Doors/Windows
Lighting
Kitchen
A/V
Car
HVAC
Security
GadgetsGarden/Plot

12. www.klugtech.com
User-friendly technology
• Automatic pairing/connection
– Possible security gaps
– Connects even if unwanted
• Simple interface
– Smartphone/tablet/computer
– Voice - Siri (Apple), Cortana (Windows), Alexa (Amazon)…
• Secure connections
– For all devices

13. www.klugtech.com
Imagine…
You need to collect a relative from an early flight. You set your alarm…
5:00 to allow for route, traffic & time to park
System tracks the flight – now due 20 minutes earlier
Alarm adjusted by 20 minutes – hot water for your shower adjusted
System monitors the road – accident closes the highway
Delay would add 20 minutes, but less traffic saves 10 minutes
Alarm adjusted by 10 minutes – hot water for your shower adjusted
You wake early, but are told why. Your amended route is forwarded to your Sat
Nav. The system continues to monitor your target flight throughout the trip.

14. www.klugtech.com
So what?
• Not a smartphone operated kettle in sight
Real value…
… real usability
Do we need EVERYTHING connected to an app?

15. www.klugtech.com
• What can Smart Homes take off?
– Standard, easy-to-use interfaces
– Security systems incorporated
– Main activities covered
– Robust, professional installations
• What could kill Smart Homes?
– Abuse of privacy/security
– Incompatible, incomprehensible interfaces
– Too many gimmicks
– Shoddy, poorly installed systems
Success

16. www.klugtech.com
What you need to know
• Do you want an system that eavesdrops on your
life?
• Can you pick ‘n’ mix compatible elements to suit
your life (and extendible for future needs)?
• What are your objectives?
• What constraints do you have? Budget, Location,
Connectivity…
• What should you exclude (or prevent from
connecting)?
• Can you link (securely) to other systems (work, car,
etc.)?

17. www.klugtech.com
Where next?
• Consolidation of suppliers
• Reduction of demand for ‘useless things’
• Self-selection of acceptable business
model
– Advertising/learning
– Closed, integrated system
• Simplified user interfaces
• Increased security [finally]

18. www.klugtech.com
The KlugTech solution
We are developing closed, integrated systems, that:
• Are designed to serve the occupants
• Are interconnectable to other connected systems
(limited interface)
• Keypad & voice controls
• Ambient intelligence for and between each zone
• Artificial intelligence to provide additional ‘service’
by ‘understanding’ the users

19. www.klugtech.com
Thank youwww.klugtech.com
Thom Poole
CMO - KlugTech