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Your Preferred Customer Benefits 1m Document Transcript

  • 1. Your Preferred Customer Benefits Making the most of your Melaleuca membership
  • 2. Enhancing Lives—It’s What We Do! When we first started Melaleuca in September 1985, our vision was to market items containing Melaleuca Oil, a natural product that we believed had tremendous potential. We didn’t like the traditional business model of using middlemen and retail stores to sell the product, so we came up with a simple way for customers to earn commissions by referring others to purchase our products directly. This helped keep our costs lower and created a unique way for the average family to earn additional income in their spare time. We quickly learned that the demand for natural products was much greater than we had predicted. We also discovered many other natural ingredients that were highly effective in treating or preventing various health problems. Our vision grew as we met scientists with years of experience developing natural products that are more effective than the grocery store brands. Some of these scientists had developed remarkable products but had no way of marketing them. Major corporations weren’t interested in natural products because of the difficulty of patenting natural ingredients and their uses. Because these larger corporations don’t have products with exclusivity protection, they focus more on discovering patentable synthetic ingredients that are mass-produced with low costs and high profit margins. Our philosophy has been different from the beginning. We built partnerships with scientists like Dr. Andrei Komarov of George Washington University for the revolutionary discovery of our patent-pending Oligo™technology, and Dr. Larry Wang who patented the discovery we used in the original Access™ Bar. Because of these partnerships, Melaleuca’s popularity has exploded, becoming one of the fastest-growing companies in North America. We continue to focus on products that contain only the finest natural ingredients. We carry only products with documented science supporting their effectiveness. We don’t—and won’t—market products whose popularity is based on folklore. In our catalog you’ll find the work of dozens of scientists, doctors, pharmacists, cosmetologists, and other experts. Many of the products within these pages were developed and perfected by our own staff, but we continue to look for and build partnerships with outside scientists as well. As you use them, we believe your experience with our products will exceed what you’ve had with grocery store brands. Our original concept of having people refer other customers to Melaleuca in their spare time has expanded. Today, thousands of households depend on Melaleuca as their sole source of income, and hundreds of thousands more receive part-time “thank you” checks for having helped us spread the word. We believe in partnering with “the little guy,” average families. Our mission is “Enhancing the lives of those we touch by helping people reach their goalsSM.” When you purchase Melaleuca products, take comfort in knowing that not only are you using exceptional products, but that profits from your purchase help families across the United States and Canada. We enjoy helping folks live a longer, more vibrant life. At the same time, we’re helping average people get ahead financially. Enhancing lives—it’s what we do! Frank L. VanderSloot Melaleuca CEO
  • 3. Welcome to Melaleuca: The Wellness CompanySM ! As a Preferred Customer you get all sorts of benefits— like products that are safer for your home and family, concentrated formulas that are better for the environment, and a 30% to 40% discount each time you shop. In short, when you switch some of your shopping each month to Melaleuca, you’ll get great savings and better value. In this introductory guide to Melaleuca, you’ll learn how to set up your shopping account, earn $100 in free products, take advantage of ongoing monthly coupons and savings, and improve your health with Melaleuca’s wellness products. At our online store or through our award-winning catalog, shopping is simple. You can choose from over 350 products that replace the products you use in your home every day. And with Melaleuca’s Customer Satisfaction guarantee, there’s no risk. If you’re not satisfied, you can return your purchase for your money back within 60 days. So turn the page and let’s get started on your road to wellness. Give us a call at 1-800-282-3000 or visit us online at Melaleuca.com. We’re here to help in every way possible and we look forward to serving you. Welcome to Melaleuca where the benefits are endless Melaleuca may, at its sole discretion, amend, modify, delete, discontinue, or add to any of the items set forth in this booklet. 3
  • 4. QuickGuide Ways to shop 1. Shop online at www.melaleuca.com. 2. Call us on the phone at 1-800-282-3000. 3. Place an order by mail or by fax. You’ll find the mail/fax order form on the price list inside your Melaleuca Country catalog. Our order mailing address is: Melaleuca, Inc., Attn: Order Processing 3910 S. Yellowstone Hwy. Idaho Falls, ID 83402-6003. Our fax order line is 1-888-528-2090. You’ll receive a new catalog every quarter, so you’ll always have the most up-to-date product information. When to shop You may shop at any time during each month. However, the earlier you shop each month, the more Loyalty Shopping Dollars you can earn toward free product (see page 8). A Quick Guide to Shopping with Melaleuca 4
  • 5. Information to have ready when you shop • Your Melaleuca.com account login if shopping online • Your Melaleuca ID number or full phone number • The item numbers or names of the products you’d like to order • A valid credit card if you didn’t set up a preferred method of payment upon enrollment Accepted methods of payment Electronic checking (U.S. and Canada only), Visa, MasterCard, or Discover/Novus (U.S. only). Mail orders may be paid by personal check or money order. How to return products Thanks to Melaleuca’s 100% Satisfaction Guarantee, if you are unsatisfied with any Melaleuca product you order, you may return it for a full refund. Items must be returned within 60 days of purchase. Please call Customer Service at 1-800-282-3000 for full details. Setting up electronic checking To set up electronic checking as a method of payment, you must send a voided check to Melaleuca, Inc., Attn: Order Processing, 3910 S. Yellowstone Hwy., Idaho Falls, ID 83402-6003. Order shipping methods In the U.S. and Canada, orders are shipped by UPS and generally take 3–10 business days to arrive. You can track your order in your account at Melaleuca.com. Other carriers and overnight or 2nd-day service are available. Ask a Wellness Representative for details. How to suspend your membership The easiest way to suspend your Preferred Customer Membership benefits is to fax or mail a signed suspension form to Melaleuca by the 25th of the month in which you wish to suspend your benefits. Please visit Melaleuca.com/youroptions to print a Suspend My Benefits form. QuickGuide Shop smarter and save money. Shopping at Melaleuca doesn’t require new money in your monthly budget. Simply switch a portion of what you’re already spending at the grocery store to Melaleuca and enjoy better quality products and ongoing savings. * Melaleuca Preferred Customer price. Competitor product price from Safeway.com, Seattle, WA, July 25, 2010. Prices may vary. Product names are registered trademarks of their respective owners. 5*All currency shown in the booklet is in U.S. dollars.
  • 6. QuickGuide Product Points. Every Melaleuca product in the catalog has been assigned a Product Point value, with a few exceptions such as pumps and spray bottles. You can view Product Point values in our catalog, price lists, and website. Your Product Point commitment In return for the benefits you enjoy as a Preferred Customer, you have agreed to make a monthly Product Point commitment with Melaleuca. That means you commit to placing an order each month worth at least 35 Product Points. Beautiful furniture isjust a spritz awayRustic Touch features carnauba wax (the hardest natural wax), high-tech polymers, naturally derived conditioners, and a fabulous orange scent. • Shines, protects, and conditions wood, vinyl, and leather• Helps furniture resist scratches, stains, and moisture • Great for doors, laminated surfaces, car tires and interiors, even a quick shoe shine! • Simply spray surface or cloth and then gently wipe Rustic Touch® Furniture Polish Orange Scent 8 fl. oz.# 1427 $8.50 REGULAR PRICESAVE 33% $5.69 PREFERRED CUSTOMER (3pts) 19 “Sol-U-Mel Saved Our Carpet!” STAIN REMOVERUse full-strength Sol-U-Mel to remove all your worst stain nightmares like nothing else can.CLEANERUse diluted Sol-U-Mel for everyday jobs such as cleaning cabinets and stovetops.DEODORIZERSpray diluted Sol-U-Mel to eliminate, not just cover up, odors from pets, smoke, mildew, diapers, and more. after full-strength sol-u-mel Cola stain on Carpet * Not available in Hawaii, Alaska, Guam, and Bahamas. Sol-U-Mel® Stain Remover* 8 fl. oz. # 292 Original Scent# 293 Lemon Blossom$16.00 REGULAR PRICE$10.99 PREFERRED CUSTOMER (8pts) SAVE 31%Sol-U-Mel® Stain Remover* 16 fl. oz. # 130 $29.00 REGULAR PRICE SAVE 31% $19.99 PREFERRED CUSTOMER (16pts)Mixing Spray Bottle 16 fl. oz. # 1209 $1.49 PREFERRED CUSTOMER (0pts) “I have 5 children and carpet everywhere in our house. From mud to grape jelly—Sol-U-Mel saved our carpet numerous times! I also use Sol-U-Mel in my laundry for those ‘forgotten’ wet towels at the bottom of the laundry basket—in one load they’re fresh.”J E N N I F E R B L A N C H E T T E - H A M M E R S , M a n k a t o , M N S H O P P E R S S AY From ice cream on the carpet, to marker on the walls, to nail polish on the table—sol-u-mel destroys stains, rescues your home, and saves you from costly repairs and replacements! • Naturally derived, biodegradable formula is powered by penetrating, non-caustic, naturally solvent, and aromatic Melaleuca Oil • No chlorine bleach, ammonia, or other caustic chemicals for a safer home and peace of mind• Gentle on your home—no need for gloves or special ventilation GO melaleuca.com/solumel Sol-U-Mel even getsout those “I neverthought they wouldcome out” stains: ü Ink ü Magic marker ü Crayon ü Pet messes ü Nail polish ü Grease ü Paint ü Road tar ü Mold ü Glues ü Residues ü Gum ü Tree sap ü Candle wax and so much more. 18 FOR YOUR HOME 800.282.3000 # 130 $29.00 REGULAR PRICE SAVE 31% $19.99 PREFERRED CUSTOMER (16pts) PRODUCT points A sample 35 Product Point order: Product Preferred Customer Price Product Points Vitality Pack™ with Oligo™ for Women $19.99 15 pts MelaPower® 6x Laundry Detergent (48 loads) $9.99 7 pts The Gold Bar® $3.99 3 pts Tub & Tile™ Bathroom Cleaner $5.69 3 pts Renew™ Intensive Skin Therapy Lotion (8 fl. oz.) $9.99 7pts Order subtotal: $49.65 Product Point total: 35 6
  • 7. QuickGuide Backup Orders. What is a Backup Order? Your Backup Order is an order automatically sent to you if you don’t place your regular 35 Product Point monthly order by the end of the month. It’s meant to help you keep your Preferred Customer benefits even if you’re away on holiday or business, or simply forgot to shop. Your Backup Order will contain a selection of Melaleuca’s best products. However, you can easily set up a custom Backup Order with your own favorite products. This custom Backup Order is called a “Select Pack.” How to set up your “Select Pack” Backup Order To set up your Select Pack with the help of a Customer Care representative, call 1-800- 282-3000. You can also set up your Select Pack right at Melaleuca.com by following these steps: Pantry Packs Stock up and save. When you’re buying more than one of the same product, look for a Pantry Pack option. Buying a Pantry Pack will give you additional savings per product, maximizing your Preferred Customer savings. Web-only specials Shopping online has special rewards. When you shop through Melaleuca.com, you get access to a whole selection of promotional specials that can’t be found anywhere else. They’re called web-only specials, and you can find them in the Specials menu at Melaleuca.com. Coupons Planning ahead pays you back. Just for scheduling a monthly email reminder to place your order, you can receive exclusive coupons for additional savings on Melaleuca products, redeemable in any order you place. Ask a Customer Care representative for details. More ways to save while you shop. Step 1: On the My Account screen, click Edit Backup Order / Select Pack. Step 2: Click Edit Select Pack. Step 3: Use the Search function to find and add the products you’d like, and click Save Changes when you’re done. That’s it! Your Select Pack is set up. PACK SAVINGS $0.89 + 7
  • 8. The Loyalty Shopping Dollars program. Loyalty Shopping Dollars are your reward for shopping at Melaleuca. • As a new customer, you’ll get $20 in Loyalty Shopping Dollars each month for 5 months, beginning the month after your month of enrollment, just to try out new products. • Then, after your first 6 months, you can earn up to 10% back in Loyalty Shopping Dollars each time you shop. SHOPPING DOLLARS For products you’ll want to try Offer valid during second month of enrollment. monthtwo monthtwo $20 $20 $20 $20 LOYALTY To qualify, you must place a minimum 35 PTS order and be a preferred customer during first month of enrollment. See reverse side for requirements and details. SHOPPING DOLLARS For products you’ll want to try Offer valid during second month of enrollment. monthtwo monthtwo $20 $20 $20 $20 LOYALTY To qualify, you must place a minimum 35 PTS order and be a preferred customer during first month of enrollment. See reverse side for requirements and details. SHOPPING DOLLARS For products you’ll want to try Offer valid during second month of enrollment. monthtwo monthtwo $20 $20 $20 $20 LOYALTY To qualify, you must place a minimum 35 PTS order and be a preferred customer during first month of enrollment. See reverse side for requirements and details. SHOPPING DOLLARS For products you’ll want to try Offer valid during second month of enrollment. monthtwo monthtwo $20 $20 $20 $20 LOYALTY To qualify, you must place a minimum 35 PTS order and be a preferred customer during first month of enrollment. See reverse side for requirements and details. SHOPPING DOLLARS For products you’ll want to try Offer valid during second month of enrollment. monthtwo monthtwo $20 $20 $20 $20 LOYALTY To qualify, you must place a minimum 35 PTS order and be a preferred customer during first month of enrollment. See reverse side for requirements and details. Online 10% 5% Phone 5% 1st 15th 25th 31st Day of Month Earn Loyalty Shopping Dollars by phone through the 15th. Anytime online. 8 Following your first month, you’ll receive 20 Loyalty Shopping Dollars each month for 5 months—totalling $100 in free products. You can use these Loyalty Shopping Dollars on a special selection of Melaleuca’s most popular products. There will be a different selection for you each month. For more information about the Loyalty Shopping Dollars program, go to www.melaleuca.com/loyalty or call 1-800-282-3000 and talk to one of our Customer Care representatives. Why shop online? When you shop at Melaleuca.com, you get lots of exclusive advantages. • Twice as many Loyalty Shopping Dollars—you’ll earn 10% of your Product Point total back in Loyalty Shopping Dollars until the 25th day of each month • Popular Web-Only Specials— deals you can’t get anywhere else • Instant product searches and in-depth information • Shopping available at any hour, any day of the year An online shopping trip • Go to www.melaleuca.com. Sign in with your username and password. Go to the Product Store. • In the Product Store, you can browse through our products by category, or search for a specific one. • To add a product to your order, simply click Add to Cart next to the product. At any time, you can view your cart contents by clicking My Cart near the top of the screen. In your cart, you can also see your Product Point total and net order total. • When you’re ready to finalize your order, just click Checkout and follow the checkout instructions. • That’s it! Your order will be sent right to your doorstep. $100 in FREE products!
  • 9. redemption Month 2 $20 redemption Month 3 $20 redemption Month 4 $20 redemption Month 5 $20 redemption Month 6 $20 The Gold Bar® Tough & Tender™ Wipes PreSpot™ 4x Concentrated Laundry Stain Remover Diamond Brite™ Automatic Dishwasher Detergent Tub & Tile™Bathroom Cleaner Sol-U-Guard Botanical® 2x Concentrate Disinfectant Bright Eyes Soothing Gel Simply Fit™ Crackers Renew™ Intensive Skin Therapy Sustain™ Sport Packets CounterAct® IB Access™ Exercise Bars Vitality Pack™ (Women, Men, Prenatal, or 50+) Affinia™ Shampoo & Conditioner Simply Fit™ Cookies Whitening Tooth Polish Sol-U-Mel® Stain Remover Extra-Strength Pain-A-Trate™ MelaPower® 6x Laundry Detergent Body Satin™ Body Lotion Body Satin™ Body Wash Sun Shades™ Lip Balm FiberWise™ Breakfast Bars MelaGel® Timeless Age-Defying Serum FiberWise™ Drink Mix Clear Defense™ Hand Sanitizer Phytomega™ Antibacterial Liquid Soap FiberWise™ Cereal MelaSoft® Fabric Softener Attain™ Shakes Replenex® T36-C5™Melaleuca Oil Clear Power™ Glass Cleaner Attain™ Bars 9 Shopping by phone. Our friendly Wellness Representatives are ready to take your order. Use your Melaleuca Country catalog to select your products. Make your call even faster by writing down the item numbers of each product you’re ordering (the item number is listed with each product). Then give us a call! To shop by phone: 1-800-282-3000 Our order line hours: Monday–Friday 6 a.m. to 10 p.m. Mountain Time Saturday 7 a.m. to 5 p.m. Mountain Time Closed Sundays and major holidays To shop through our website, you need an online account When you joined Melaleuca, you were sent a message to the email address you provided. This message contains instruction on how to set up your account password. If you don’t have an online account, it may be because you haven’t provided an email address. Simply call 1-800-282-3000 and our Customer Care representatives can help you.
  • 10. 10 Access® Proprietary nutrition that turns fat into fuel for greater endurance and less fatigue. Renew™ Dry Skin Therapy Clinically proven to out- perform the #1 doctor- recommended brand in treating dry skin and eczema. Oligo™ technology Effective, tested, leading vitamin and mineral delivery system for better health and a more vibrant life. With unique, first-in-the-world discoveries like: With your Melaleuca membership you get… To feel and look better.
  • 11. Peace of mind and a safer home. The trusted power of nature. Home cleaning products so safe there are no safety caps required! And yet they clean your home, your dishes, and your laundry with undeniable strength and reliability. These safer formulas are 100% satisfaction guaranteed and contain: NO chlorine bleach NO ammonia NO harsh chemicals Only at Melaleuca will you find natural formulas that work better than their grocery store alternatives. Here are a few examples: ProvexCV® with grapeseed extract for natural heart health. All-natural Whitening Tooth Polish strengthened by the cleaning and freshening properties of Melaleuca Oil. Sol-U-Guard Botanical® 2x Disinfectant with botanical citric acid and thyme oil for eliminating household germs without harsh chemicals or fumes. 11
  • 12. Clean home. Clean streams. Clean conscience.™ Shopping with Melaleuca feels good because you’re doing good. Concentrated products Melaleuca is the market leader in concentrated products. Concentrated products mean less fuel spent in transportation and less plastic and water wasted. Biodegradable, nontoxic ingredients Chemicals often found in cleaners, like chlorine bleach, ammonia, and phosphates, can cause harm to the environment once you flush them down the drain. With Melaleuca, you’ll be cleaning with ingredients that are safer for your home and biodegrade in our waterways. Together we are making a real difference in minimizing any negative impact to the earth and our environment without compromising our ability to live in a clean home. If every household in North America used concentrated EcoSense® products instead of grocery store brands, in 10 years we would save almost 7 billion pounds of plastic. If that plastic were turned into laundry baskets ( ) it would circle the earth an astonishing 71 times! 12
  • 13. Real solutions for life’s biggest health concerns. Heart health—the #1 health concern in developed countries: Phytomega,™,ProvexCV,® and FiberWise™combine to create the world’s premier natural heart health system. Health concerns related to obesity and extra weight: Access,™ Attain,™ Sustain™ Sport, and ProFlex20™ are weight management products designed to support healthy weight. If the world is facing a major health concern, you can rest assured Melaleuca is looking for a way to deliver a natural, innovative solution. Some examples include: Joint health concerns affect millions of people: Replenex® and Replenex® Extra Strength are the most advanced natural joint supplements on the market. 13
  • 14. Over 350 products recommended by customers just like you. Melaleuca membership gives you access to a new world of unique wellness products. Given our broad selection of safer-for-your-home and wellness products, you’ll have plenty to choose from as you browse the aisles of our online store. Plus, Melaleuca provides a right- from-your-own-home shopping experience that’s fun, fast, and easy. 14
  • 15. Replenex® Extra Strength Works to support healthy, normal joint function using pure glucosamine HCl plus chondroitin, MSM, and our patent-pending A.I. Blend. Replaces: GNC, Nature Made® * Phytomega™ Our exclusive blend of phytosterol esters, omega-3s, CoQ10, and alpha lipoic acid, formulated to help naturally reduce cholesterol and promote healthy triglyceride levels, as well as provide additional heart health benefits. Access™ Bars & Drinks The first and only patented nutrition technology that helps turn fat into fuel. You’ll have more energy to burn more fat and feel the difference even after moderate activity. Replaces: Clif® Bar, Powerbar® * Vitality Pack™ Offers you energy support and balanced nutrition at research-based therapeutic levels using the latest science, the best nutrient sources, and patent-pending Oligo technology. Replaces: Centrum,® One A Day® * Oligo™ Melaleuca’s exclusive, patent- pending process of binding minerals to proteins and fibers Just Like Nature™— so minerals are more absorbable and antioxidants are more available to your body. Products we recommend: World-class nutritional supplements powered by Melaleuca’s exclusive Oligo™ technology for better bioavailability and antioxidant protection, plus first-in-the-world weight management and sports nutrition products. ® 15 * Trademarks are property of their respective owners
  • 16. Renew™ Lotion Clinically proven to leave even severely dry skin smoother and softer in just 24 hours. Shown to relieve dry skin associated with chronic skin conditions such as eczema. Replaces: Eucerin,® Cetaphil,® Lubriderm® * Melaleuca Oil The Wonder from Down Under,™ this pure, amazing essential oil quickly soothes minor cuts, scrapes, burns, insect bites, irritated skin, and more. Replaces: First aid ointments Pain-A-Trate™ Made with three trusted pain relievers plus Melaleuca Oil to penetrate deep into sore muscles and deliver fast-acting, deep-heating, long- lasting relief. Replaces: Icy Hot,® Bengay,® Biofreeze® * MelaGel® A soothing balm made with 23% T36-C5™ Melaleuca Oil, plus cocoa butter, beeswax, and wheat germ oil to help soothe and moisturize minor cuts, scrapes, and burns. Replaces: First aid ointments CounterAct® Pain Relievers Premium pain relief at exceptional savings over national brands. Replaces: Tylenol,® Tylenol® PM, Advil,® Motrin® * Products we recommend: Beloved Melaleuca originals, premium dry skin therapy, affordable cold and pain relief, and effective first aid essentials for your medicine cabinet, made with the very best of science and nature. 16
  • 17. MelaPower® 6x Laundry Detergent An ultra-concentrated formula that lifts out dirt, freshens fabrics, and won’t let dirt resettle during rinse. Replaces: Tide,® Cheer,® All® * Tub & Tile™ Bathroom Cleaner Uses the cleaning power of lemons to melt away lime and soap scum, letting you keep your bathroom sparkling without all the scrubbing. Replaces: Scrubbing Bubbles,® Tilex,® Comet® * Diamond Brite™ Automatic Dishwasher Detergent Dissolves even baked-on food and leaves dishes spotless without chlorine bleach or phosphates. Replaces: Cascade,® Finish,® Sunlight® * Tough & Tender™ All- Purpose Cleaner Naturally derived solvents break up tough stains for a quick and easy cleanup that’s tender on your surfaces. Replaces: Formula 409,® Fantastik,® Mr. Clean® * Sol-U-Guard® Botanical The first EPA- approved botanical disinfectant formula, shown to kill 99.9% of common household germs in 10 minutes or less. Products we recommend: Laundry and cleaning products developed with naturally derived, non-caustic ingredients and highly effective, super-concentrated formulas. Safer for your home, easier on your budget, and friendlier to the environment. 17 * Trademarks are property of their respective owners
  • 18. Sei Bella™ Skin Care Necessities The foundation for beautiful skin begins with this beautifying, customizable regimen that includes a cleanser, toner, and moisturizer. Replaces: Estee Lauder,® Clinique,® Lancome® * StyleSetters™ Collections Always on trend, these seasonal collections offer seasonal color cosmetics full of nourishing ingredients to help you create your signature look. Replaces: MAC,® Estee Lauder,® Lancome® * Sei Bella Timeless Age-Defying Serum Turns back the hands of time by lightening dark spots and reducing the appearance of wrinkles. Replaces: Lancome Bright Expert® * Sei Bella Hair Care A full luxury line of sulfate- free hair care that offers unparalleled benefits in every bottle—color, UV, thermal, and anti- breakage protection. Replaces: Biolage,® Paul Mitchell® , Pureology,® Aveda® * Products we recommend: Premium-quality skin care, hair care, and cosmetics formulated with nourishing vitamins, minerals, and plant extracts to bring out your natural beauty. 18
  • 19. The Gold Bar® This French-milled glycerin bar gives you a luxurious experience with velvety lather and amazing fragrance. Replaces: Aveeno,® Ivory,® Dove,® Dial® * Whitening Tooth Polish Fights plaque, tartar, and cavities while brightening teeth with all natural papain— not bleach. Replaces: Crest,® Colgate,® Aquafresh® * Body Satin™ Body Wash A unique blend of skin-conditioning botanicals keeps you feeling clean, silky- smooth, and naturally refreshed all day long. Replaces: Jergens,® Oil of Olay,® Caress® * body washes Antibacterial Liquid Soap Natural moisturizers keep hands soft while a proven antibacterial ingredient kills germs. Plus, it’s concentrated for a better value. Replaces: Dial,® Softsoap® , Bath & Body Works® * Affinia™ Shampoo & Conditioner The world’s first sulfate-free shampoo under $5 gently cares for your family’s hair. Naturally beautiful. Naturally affordable. Replaces: Pantene,® Loreal,® Garnier® * Products we recommend: A full line of affordable, high-quality personal care products including sulfate-free hair care, luxurious lotions, body washes, and soaps, and premium dental care—all made with the best natural, hand-picked ingredients. 19 * Trademarks are property of their respective owners
  • 20. Save with Melaleuca Marketplace Services Service Savings Savings Based On: Melaleuca MasterCard $206 $2,000 balance transfer, $388 spent monthly, and 1% in Loyalty Shopping Dollars. Identity Theft Protection $63 Retail price of two Lifelock Command Center plans and 17% in Loyalty Shopping Dollars. Health Care Savings Program $882 Physician visits and prescriptions for a family of three. Melaleuca SaversGuide $315 Three-night stay for four people including hotel, rental car, entertainment, and dining. Melaleuca Retail Partners $526.72 $1,599.99 purchase from Sears, $49.99 from 1-800-Flowers, $256.74 from Expedia, $100 from Cabela’s. MelaCom Wireless $100 Value of one new HTC EVO G smart phone directly from Sprint. Potential annual Savings: $2,092.72 Marketplace savings. As a Preferred Customer, you’ve got access to exclusive savings on many of the services you use every day. Go to Melaleuca.com and click on Marketplace for all the details! Melaleuca Retail Partners Melaleuca has teamed up with more than 650 retailers to give you exclusive discounts and automatic rebates up to 15% at their online stores. Visit Melaleuca.com/retailpartners to start saving today. 20 Melaleuca SaversGuide® Get a year’s worth of incredible coupon savings at thousands of hotels, theaters, restaurants, attractions, and more—all for only $29.99 ($34.99 CDN)! It will pay for itself the first time you use it, and will save you money all year long. Sign up for the Melaleuca SaversGuide today at Melaleuca.com/saversguide. Shop with more than 650 retail partners, including: Save up to 50% on Dining, Movie Tickets, Dry Cleaning, Shopping, Leisure, Hotels, Flowers, Automotive, Amusement Parks, and Much More! www.melaleuca.com/saversguide SaversGuide ®MELALEUCA powered by © 2011 Melaleuca, Inc. • Idaho Falls, ID • Printed in the USA • 800.282.3000 www.melaleuca.com • 04/11N • 101000406 melaleuca.com/creditcard n more with uca Credit Card leuca products when you use Credit Card and SaversGuide® ether! n Loyalty Shopping Dollars for se anywhere MasterCard credit cepted. Benefits of the Melaleuca Credit Card:† Shopping Dollars after the first purchase(s) ve annual percentage rates building opportunity every time you leuca.com/creditcard to apply! pply. Details will accompany new account materials. he rates, fees, other costs, and benefits associated with the use of the card, or to apply, call pearing above or visit online and refer to the disclosures accompanying the online credit credit card program is issued and administered by FIA Card Services, N.A. MasterCard is k of MasterCard International Incorporated and is used by the issuer pursuant to license. istered trademark of FIA Card Services, N.A. Credit Cards are essential to transacting business urage you to pay your balance in full each month. 4/6/11 9:56 AM “We’ve got discounts for every attraction imaginable —restaurants, airfare, hotels, inter-island flights and everything we saw was discounted at amazing prices! We certainly got our money’s worth on our Hawaiian vacation.” Merijo & William Alter Preferred Customers Since 1998 *Individual results may vary.
  • 21. Health Care Savings Program Save up to 30% or more on prescriptions, braces, glasses, contacts, doctor visits, and other health care costs your insurance doesn’t cover. Melaleuca.com/healthcare LifeLock® Identity Theft Protection Did you know that identity theft is the fastest-growing crime in America? That’s why Melaleuca has partnered with LifeLock, the national industry leader, to provide our Preferred Customers with the very best in identity theft protection. You’ll get LifeLock’s secure, worry-free protection for a 10% savings, plus your first 30 days free. You’ll also earn 10% back in Loyalty Shopping Dollars on your monthly or yearly LifeLock subscription. Visit Melaleuca.com/lifeock for all the details about this exclusive offer. Melaleuca Credit Card 50 Loyalty Shopping Dollars after your first qualifying transaction, and 1% back in Loyalty Shopping Dollars on all retail purchases! Melaleuca.com/creditcard 21 Did you know? On average, Preferred Customers earn $116.00† in Loyalty Shopping Dollars during their first year from their credit card purchases. † Based on customers who activated their card in the first 60 days. Go to Melaleuca.com/creditcard and click ‘Apply Now.’ Individual results may vary. “I love the Melaleuca Credit Card. I signed up for the card to help with my business expenses. I’m a business person and I earn ongoing commissions when people sign up for a credit card as well. I love getting Loyalty Shopping Dollars when I use it too.” Sherril Delmont, Maryland “I tell everyone about Melaleuca Marketplace and how good it is. I like to save money! I use the Retail Partners for all of my shopping. I recently purchased a lawnmower from Sears—I saved over $100 and got another $100 rebate back from Melaleuca! I also got my cell phone from MelaCom for $60 instead of $400, and saved on phones for both of my kids too! And I get 10% back in Loyalty Shopping Dollars on our plans. The Marketplace is so easy to use, and it’s a great experience every time. I tell my organization that they have to use the Marketplace, be product experts, and be passionate about the services.” Irma Mospan, Maine Melaleuca Home Security Save up to $40 a month with The latest technologies in 24-hour alarm monitoring, for peace of mind at home and away—all with unmatched service and an unbeatable price. Melaleuca.com/security HOME SECURITY HOME SECURITY
  • 22. The freedom to enjoy life on your own terms. Shopping for and using high-quality products—especially the life-changing kinds of products Melaleuca offers— can be fulfilling in its own right. But here’s where Melaleuca goes one step further than other companies. A percentage of everything you spend is paid to average families trying to make a better life for themselves. This creates a proven system that has already helped tens of thousands of moms return home to raise their kids AND supplement their income. It’s helped tens of thousands of families meet the demands of their monthly budget. Over the years, Melaleuca has paid $2.8 billion in commissions to the families who recommend their products. That’s real money that makes a real difference in the lives of families. Celebrate Financial Freedom At Melaleuca, we want to help you achieve total financial freedom—and we’ll celebrate each step with you. Step 1: No credit card debt. That means no outstanding balances on any credit card (including department store, gas, and travel cards). When you achieve Step 1, you’ll receive a beautiful pin and certificate, and you’ll be recognized in our Leadership in Action magazine. Step 2: Debt-free. That means no outstanding debt except your mortgage. All balances with banks and all car loans, personal loans, education loans, and second mortgages or lines of credit are paid off. Step 3: Totally debt-free. That means all of the above, plus no mortgage debt. For this incredible achievement, Melaleuca will help you celebrate with a mortgage- burning party! Many Melaleuca Marketing Executives have used their Melaleuca income to pay off their mortgages and other debts—for good! Go to www.melaleuca.com/financialfreedom to apply for Financial Freedom awards. The joy of helping “the little guy” in a meaningful way. With your Melaleuca membership you have the opportunity to build your own business. A business designed to help you eliminate any debts you may have accumulated over the years. Melaleuca is the “Get-Out- of-Debt” and the Financial Wellness Company. And we have a proven way to help you attack your debt and put you in a situation to start accumulating wealth. It’s all made possible by earning residual income that’s in addition to your current income. With this extra income, tens of thousands of families are finding true freedom by paying off credit cards, car loans, and mortgages. When you find yourself out of debt, the world suddenly looks a whole lot different. 22
  • 23. A business you own. Proven to work. Proven to last. Melaleuca puts creating your own business within your reach— a business you can work part-time to supplement your regular income. For $29 you get: • An established business with a proven track record • A business that rewards you for your effort, not your cash investment • Unique, patended, high-use, high-demand products that provide superior alternatives to hundreds of grocery store brands • No large investment, no carrying inventory, no taking orders or making deliveries, no billing and collections, no pressuring customers to purchase, and no repeat sales presentations • A business to last a lifetime that can be passed from generation to generation. 1723
  • 24. The Career Pack. The ultimate home conversion pack. Melaleuca makes it easy and affordable to switch your home to products that are healthier for you and your family. As a new customer, the Career Pack can save you an additional 30% off Preferred Customer prices. The Career Pack contains dozens of Melaleuca products, as detailed here. The Career Pack is only available to new customers within two months after enrollment. Limit two Melaleuca Career or Value Packs for a total of up to four packs per customer. “The Career Pack allows your family to satisfy their product needs, and will quickly redirect your spending from the drugstore and grocery store retail prices to the preferred discount pricing of the Melaleuca product line.” Russell Paley, Corporate Director Bath & Body The Gold Bar® The Melaleuca Platinum Bar™ Exfoliating Body Bar Melaleuca® Herbal Shampoo (8 fl. oz./237 mL) Clear Defense™ Hand Gel (2.4 fl. oz./80 mL) Mint Antibacterial Liquid Soap with pump Body Satin™ Body Wash Body Satin™ Antiperspirant & Deodorant Body Satin™ Lotion Body Satin™ Body Polish Body Satin™ Hand Creme (2 fl. oz./59 mL) Whitening Tooth Polish (Cool Mint with Flouride) Whitening Tooth Polish (Fresh Mint) Breath-Away™ Mouth Rinse (Fresh Mint) Classic Dental Floss (Fresh Mint) Cool Shot™ Sugarless Gum (Peppermint) Cool Shot™ Breath Spray (Fresh Mint) Melaleuca Pharmacy™ T36-C5™ Melaleuca Oil (0.5 fl. oz./15 mL) MelaGel® (tube) Pain-A-Trate™ Cream Renew™ Intensive Skin Therapy Lotion (8 fl. oz./237 mL) CounterAct® Cough Syrup CounterAct® Cough Drops—Honey Lemon CounterAct® Pain Calmicid™ Antacid Plus (60 tablets) Sun Shades™ Piña Colada Lip Balm Sun Shades™ Vanilla Bean Lip Balm Vitality for Life® Vitality 4™ (choose Women’s, Men’s, or 50+) Access™ Bars (Chocolate Caramel Kruncher 10-pack) Attain™ Sweet & Salty Nut Bars (6-pack) FiberWise™ Packets FiberWise™ Cereal (Cinnamon Clusters) Simply Fit™ Baked Crackers (Harvest Grain) Sustain™ Sport (Orange Splash Packets) Sei Bella® Skin Care & Cosmetics Timeless Age-Defying Serum Luxury Moisture Shampoo Luxury Moisture Conditioner Classic Hold Finishing Spray Defining Gel Detangling & Smoothing Spray EcoSense® MelaPower® 6x Laundry Detergent (48 loads) MelaBrite™ 6x Color-Safe Brightener (48 loads) MelaSoft® Liquid Fabric Softener (48 loads) PreSpot™ 4x Laundry Stain Remover Choice of Diamond Brite™ Dishwasher Detergent or Lemon Brite™ Dishwashing Liquid Sol-U-Mel® Stain Remover (16 fl. oz./473 mL) Tough & Tender™ Wipes Tub & Tile™ Bathroom Cleaner Clear Power™ Concentrated Glass Cleaner Sol-U-Guard Botanical® 2x Disinfectant Pumps and Bottles 3 EcoSense® Laundry Drain-Back Caps PreSpot™ Mixing Spray Bottle Sol-U-Guard Botanical® Sprayer Bottle Sol-U-Mel® Mixing Spray Bottle Tub & Tile™ Mixing Spray Bottle Clear Power™ Mixing Spray Bottle Liquid Soap Pump Business Materials and Literature BEST Series Coupon EcoSense® : Safer for Your Home DVD Getting Started CD Set The U.S. Career Pack 363 $299 PREFERRED CUSTOMER (140pts) The U.S. Pacesetter Career Pack 2099 $589 PREFERRED CUSTOMER (140pts) The Canadian Career Pack 9555 $299 PREFERRED CUSTOMER (140pts) The Canadian Pacesetter Career Pack 2140 $589 PREFERRED CUSTOMER (140pts) Due to restrictions on which products can be shipped by air, certain products will be substituted in Career and Value Packs to customers located in Hawaii, Guam, and Alaska. 24 The Career Pack includes:
  • 25. 25 The Pacesetter Pack ALSO includes over $60 in free business materials plus 10 membership kits: 10 Membership Kits $29 each 5 Getting Started CD Sets FREE 1 Renew™ Referral Pack FREE 100 Personalized Business Cards FREE
  • 26. Every time you skip the grocery store and buy Melaleuca products, you get unparalleled quality, price, and value. But when you purchase a Value Pack, the savings really add up! You’ll save an additional 34% off Preferred Customer prices and instantly convert your home to Melaleuca products! There simply isn’t a better value out there! The Value Pack is only available during your first two months of membership. “I don’t know if you are like me, but I just wouldn’t feel comfortable talking to someone about a business if I hadn’t tried most of the products. I’d be mortified if a friend asked me about the products and I had to admit that I’d only tried a few of them. Starting your business with a Value or Career Pack just makes sense!” Nona Pione, Executive Director V The Value Pack. The best way to start your membership. 26 Bath & Body The Gold Bar® The Melaleuca Platinum Bar™ Clear Defense™ Hand Gel (2.4 fl. oz./59 mL) Mint Antibacterial Liquid Soap with pump Exfoliating Mesh Sponge Whitening Tooth Polish (Fresh Mint) Body Satin™ Body Wash Body Satin™ Antiperspirant & Deodorant Melaleuca Pharmacy™ T36-C5™ Melaleuca Oil (0.5 fl. oz./15 mL) MelaGel® (tube) Pain-A-Trate™ Cream Renew™ Intensive Skin Therapy Lotion (8 fl. oz./237 mL) Sun Shades™ Vanilla Bean Lip Balm Vitality for Life® Vitality 4™ (choose Women’s, Men’s, or 50+) ProvexCV® FiberWise™ Packets Simply Fit™ Baked Crackers (Harvest Grain) Access™ Bars (Chocolate Caramel Kruncher 10-pack) Sustain™ Sport (Orange Splash Packets) Sei Bella® Skin Care & Cosmetics Timeless Age-Defying Serum Luxury Moisture Shampoo Luxury Moisture Conditioner EcoSense® MelaPower® 6x Laundry Detergent (48 loads) MelaBrite™ 6x Color-Safe Brightener (48 loads) MelaSoft® Liquid Fabric Softener (48 loads) PreSpot™ 4x Laundry Stain Remover Choice of Diamond Brite™ Dishwasher Detergent or Lemon Brite™ Dishwashing Liquid Sol-U-Mel® Stain Remover (4 fl. oz./118 mL) Tough & Tender™ Wipes Tub & Tile™ Bathroom Cleaner Pumps and Bottles EcoSense® Pump for Laundry 2 EcoSense® Laundry Drain-Back Caps PreSpot™ Mixing Spray Bottle Sol-U-Mel® Mixing Spray Bottle Tub & Tile™ Mixing Spray Bottle Business Materials and Literature B.E.S.T. Series Coupon Getting Started CD Set The U.S. Value Pack 360 $199 PREFERRED CUSTOMER (100pts) The U.S. Pacesetter Value Pack 2893 $489 PREFERRED CUSTOMER (100pts) The Canadian Value Pack 568 $199 PREFERRED CUSTOMER (100pts) The Canadian Pacesetter Value Pack 2889 $489 PREFERRED CUSTOMER (100pts) Value Pack product assortments are subject to change without notice. The Value Pack includes: Due to restrictions on which products can be shipped by air, certain products will be substituted in Career and Value Packs to customers located in Hawaii, Guam, and Alaska.
  • 27. 27 10 Membership Kits $29 each 5 Getting Started CD Sets FREE 1 Renew™ Referral Pack FREE 100 Personalized Business Cards FREE The Pacesetter Pack ALSO includes over $60 in free business materials plus 10 membership kits:
  • 28. © 2011 Melaleuca, Inc. Printed in the USA #3573 08/11N 101403573