1. Click to Communicate from Office View presence within Microsoft Outlook® Escalate to voice and video chat Reply to e-mail with IM Share your desktop with a single click

2. Connect People in New Ways, Anytime and Anywhere Access messages through your PC, mobile device, or the Web Connect in real time across devices from a familiar interface PC Mobile Web

4. Extending A/V-enabled rooms

5. Desktop with webcamExisting conferencing room with audio/video (A/V) capability Audio Conferencing Mobile workforce Customers/partners Remote workers Telepresence and room systems Outside the firewall

6. Royal Dutch Shell “Certainly we realized cost savings, but the ultimate value is greater flexibility for our user community with the improved working environment.” Johan Krebbers Group IT ArchitectRoyal Dutch Shell >>

7. Amplify Protection and Control Achieve and Maintain Compliance Safeguard Sensitive Information Reduce the Risk of Malware and Spam >>

10. Delegate Access for Legal Compliance

11. Report on E-mail as Part of the Audit Procedure>>

14. Extend Access Rights to Outlook, Outlook Web Access, and Microsoft Windows Mobile®>>

16. Set Policies for Filtering and Monitoring E-mail, Voice Mail, and IM

17. Protect Inbound and Outbound Messages, including Public IM>>

18. BGC Partners “From a compliance standpoint, it allows us to keep track of messages a lot easier—there [are] not 50 or 60 different places we have to do search.” Hansram Ramrup U.S. Wintel ManagerBGC Partners >>

19. Efficient, Flexible, and Reliable Simplify Management and Improve Administrator Productivity Provide Professional-Grade Reliability, Availability, and Scalability Maximize IT Resources by Moving to the Cloud >>

21. Single User Identity to Provision Users

23. Role-based Access to Information

24. Alerts to Inform Users about Potential Errors>>

26. Reduce Backup Frequency with Database Replicas

27. Choose from Flexible Storage Options to Fit Your Business and Budget>>

28. Maximize IT Resources by Moving to the Cloud Cloud Services On-Premises Control and Ownership Customization Highly Available Data Centers Simplified Management >>

29. Embracing the Cloud Benefit from Online Choice Realize Cost Savings Enhance Productivity for Mobile and Deskless Workers Easily Deploy and Scale Role-specific Functionality Rely on Proven Cloud-based Infrastructure >>

30. Kellwood “Microsoft Online Services made an Exchange-based e-mail solution possible. We got all the rich communication capabilities you’d expect from an on-premises solution, at a fraction of the cost.” Charles Pritzl Chief Technology Officer Kellwood >>

31. Interoperable and Extensible Platform Integrate and Enhance Existing Investments Offer Choice in Voice Extend Communications to Business Processes >>

34. Integrates with Existing PBX Systems

35. Reduces Costs with Session Initiation Protocol (SIP) Trunking>>

37. Highly Cost-effective to Purchase and Manage

39. Allows Employees to Use PC or Phone for Voice Calls

41. Can Use PC for Full Audio, Video, and Web Conferencing Experience

42. Provides Rich Roster Controls

44. Schlumberger “We've had this vision of collaboration for 10 years but it's only now with…Microsoft Office Communicator infrastructure that we've been able to envision a real product built around this technology.” Eric Schoen Chief Software ArchitectSchlumberger >>

45. Microsoft Is in the Leaders Quadrant Gartner Magic Quadrant for Unified Communications, 2009 The Magic Quadrant is copyrighted September 2009 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from Microsoft. SOURCE: Gartner, Inc., “Magic Quadrant for Unified Communications”

46. Getting Started Work with a Microsoft Partner or your account team to measure the cost savings and productivity gains of implementing Microsoft UC for your organization. Go to www.microsoft.com and try Microsoft Unified Communications products for yourself. Trial software and options are available today. Sign Up for a Business Value Assessment Get Started with Microsoft UC Technologies >> http://www.microsoft.com/uc/en/us/try-it.aspx

47. Next Steps Download the Lync Server 2010 Release Candidate Learn more about Lync at www.microsoft.com/lync Go deeper on Lync in the Microsoft TechNet library Find a Lync Partner Sign up for a free trial of the online service

48. ©2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

49. Official Unified Communications Overview: Case Studies http://www.microsoft.com/casestudies http://www.microsoft.com/uc/en/us/evidence.aspx http://infoweb2007/sites/ucweb/resources/customerevidence/Pages/default.aspx http://infoweb2007/onlineservices/evidence/Pages/CaseStudies.aspx#bp For the latest evidence, visit: >>

50. Credit Agricole “With the pilot, we’ve saved about 200,000 Euros in a few months…. We’re aiming at two or three million Euros in savings…and the return on investment is going to be in less than one year.” Xavier Malherbet Vice Executive Manager Crédit Agricole S.A., Champagne Bourgogne >>