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Theories of Leadership

     By- Prof. Lovely
Trait theories
 Trait theories: this theory was described by Kelly 1974. it was
  an attempt to classify what personal characteristics such as
  physical, mental and relating to personality are associated with
  the success of leadership
 Is there a set of characteristics
  that determine a good leader?
     Personality?
     Charisma?
     Self confidence?
     Achievement?
     Ability to formulate a clear vision?
Trait cont…
 According to this theory, there are certain personal qualities
  & traits which are essential to be a successful leader.
 Psychologically better, good judgments and involve in social
  activities.
 Share more n more information.
 This theory believes that leadership traits are inherited and
  cannot be learned.
Many researchers have suggested these traits in a successful
  leader:
 Intelligence
 Physiological factors
 Emotional stability
 Intense inner motivational drive
 Human relations attitude
 Vision and foresight
 Empathy
 Fairness and objectivity
 Technical skills
 Open mind and adaptability
 Art of communication
 Social skills
 Trait theories:
   Are such characteristics
    inherently gender biased?
   Do such characteristics
    produce good leaders?
   Is leadership more than
    just bringing about change?
   Does this imply that leaders are born not bred?
Criticism of the Trait Theory
 Various studies prove that the trait theory cannot hold good
  for all set of circumstances.
 The list of traits is not uniform and different authors have
  given different lists of traits.
 It fails to take into account influence of other factors on
  leadership.
 There have been leaders who doesn't have these traits but
  they are recognized as a good corporate leader and on the
  other hand the persons with the traits listed in this theory are
  not the good leaders.
Behavioural Theory
 The limitations of Trait Theory led to a significant change in the
    leadership approach.
   In this theory full focus is on the actual behavior and actions of
    leaders instead of their personal qualities.
   This theory emphasis on what the leaders do and how they behave
    to become effective leaders.
   According to trait theory leadership is inherited but according to
    behavior theory leadership can be learned.
   Several attempts have been made to identify the dimensions of
    leader behavior. The most systematic and comprehensive studies in
    this direction were conducted in USA at Ohio State University and
    University of Michigan during 1945-47.
Ohio State Studies:
 In 1945 the Bureau of Business Research at Ohio State
  University initiated a series of studies on leadership.
 The main objective of the studies was to identify the major
  dimensions of leadership and to investigate the effect of
  leader’s behavior on employee behavior and satisfaction.
 Ultimately, these studies narrowed the description of leader
  behavior to 2 dimensions:
 Initiating structure
 Consideration
Contd…
 Initiating structure: defines and organizes relationship between
  himself and members of the group.
 Establishes well defined patterns of organization
 Develop channels of communication and methods or procedure.
 To supervise the activities of employees.
 Consideration: behavior characterized by:
 Friendliness
 Mutual trust
 Respect
 Supportiveness
 Openness
 Concern for the welfare of employees
Leader Behavior and Leadership
Styles
                    Human Relations
                  High                                                 Democratic
                             High Consideration   High Consideration
  Consideration


                             & Low Structure      & High Structure




                             Low Structure &      High Structure &
                             Low Consideration    Low Consideration
            Low                                                         Autocratic
                   Laissez Faire

                            Low                                  High
                                   Initiating Structure
Findings of this Study:
 There is a positive relationship between consideration and regularity
  of employees and low grievances. But consideration is negatively
  related to performance.
 There is a positive relationship between initiating structure and
  employee performance. But initiating is also structure is also
  associated with absenteeism and grievances.
 When both these dimensions are high, performance and satisfaction
  tended to be high. But in some cases high productivity was
  accompained by absenteeism and grievances.
Michigan Studies:
 These empirical studies were conducted slightly after WORLD WAR II
     by the institute of Social Research at the university of Michigan.
    The purpose of these studies was to identify styles of leadership behavior
     that results in higher performance and satisfaction of a group.
    These studies distinguished between two distinct styles of leadership:
1.     Production centered Leadership: also known as task oriented
       leadership. Stressed on certain points:
•      Rigid work standards, procedures and rules.
•      Close supervision of the subordinates
•      Technical aspect of the job
•      Employees are considered as a tool to accomplish the goal (not
       treating like a human being).
2.   Employee centered Leadership: (relation oriented
     leadership)
    To treat subordinates as a human beings
    To show concern for the employees needs, welfare etc…
    To foster employee participation in decision making
    To motivate employees
Following are the findings:
 Both styles led to increase in production, but it was slightly
  more in production oriented style.
 But production oriented style led to decrease satisfaction and
  increase turnover and absenteeism
 Whereas employee centered style increases satisfaction and
  decreases absenteeism
Following are 2 behavioral theories based
on the above dimensions of leader
behavior:
1. Managerial Grid
2. Likert’s Management Systems
Managerial Grid
 This theory is propounded by Robert R. black & Jane S. Mouton.
 Managerial Grid is a graphic model of alternative combinations of
  managerial styles or behaviors on a 2 dimensional space.
 The 2 styles are :
        1. concern for people
        2. concern for production
 According to this theory, leaders are most effective when they
  achieve a high & balanced concerned for people and for task.
 These are shown on vertical and horizontal dimensions of the Grid
  on a 1 to 9 scale or degree.
Managerial Grid Diagram
                      9   1,9                                    9,9
                      8
 Concern for People



                      7
                      6
                      5                       5,5
                      4
                      3
                      2
                      1   1,1                                    9,1

                          1     2   3   4     5     6    7   8   9

                                    Concern for Production
Contd…
Although there can be 81 possible combinations (9*9), but for
  illustrative purposes they have identified 5 combinations of styles.
  These are as follows:
 Impoverished leadership: 1,1 low concern for production as well
  as for people.
 Country club leadership: 1,9 low concern for production and high
  concern for people.
 Task leadership : 9,1 high concern for production and low concern
  for people.
 Middle of the row leadership: 5,5 moderate concern for
  production and people.
 Team Leadership: 9,9 high concern for production and people.
Likert’s Management Systems
 Rensis Likert of Michigan University USA and his associates made
  extensive research on management and leadership patterns in a
  large number of organizations.
 Likert evolved 4 models of management as systems of
  management. His system are:
        system 1 : Exploitative – authoritative
        system 2 : Benevolent – authoritative
        system 3 : Consultative
        system 4 : Participative – Democratic
 Likert found that most individual managers and organization fit
  into one or the other of his systems in terms of certain operating
  characteristics as goal setting, decision making, motivation,
  leadership, communication and control.
Contd…
Likert’s systems of management may be described in brief as
  follows:
 System 1 management : Managers and organizations in the
  system are highly autocratic. They believe in determining
  goals and the means of achieving them. Communication is
  highly formal.
 System 2 management : in this system a master-servant
  relationship exists between the manager and employee. Some
  times manager adopt paternalistic attitudes here is & at other
  times harsh attitude towards subordinate. Centralization is
  there. One way communication. Organization environment
  is stress-full.
Contd…
 System 3 management : in this system, management shows some
  interest in employees and their contributions. They are consulted
  and their views are taken into account by managers. Some
  operational decisions are allowed to be made at lower levels of
  management. There is a open communication between superiors
  and subordinates. No such control. Trust and confidence between
  each other. Rewards for motivation.
 System 4 management : this is an ideal system of management.
  The relationship between managers and subordinates are cordial
  and frankly. Subordinates are closely involved in decision-making
  process and goal setting process. Superiors are very supportive in
  nature.
Findings of this theory
 System 1 oriented organizations scored very poorly while the
  performance of System 4 oriented organizations was very
  creditable.
 He concluded that participative leadership is only the valid
  approach to make optimum utilization of resources.
 For System 2 & 3 he suggested extensive and intensive
  leadership training at all levels of management to move them
  into system 4.
Contingency theories
 The personality and behavior theories of leadership ignore situational factors in
     determining the success or effectiveness of leader.
    They hold the view that a leader can be successful or effective if he possess
     certain in-born qualities or if he behaves in a particular manner.
    Such a view is criticized by later theorists who assert that the success or
     effectiveness of a leader is determined by various situational factors apart from
     the qualities and behavior of the leader himself.
    A moderate situational view is that leadership should be viewed in terms of a
     dynamic interaction between the leader, the group of followers, the task
     situation and the environment.
    Some theories considered under this theory:
1.      Fiedler model
2.      Leader-member exchange theory
3.      Hersey & Balanchard’s
4.      Path goal theory
Fiedler’s Contingency Model of
Leadership
 After a long and painstaking research Fiedler argued that
  effectiveness of leadership depends on the combination of a
  leader’s personality and the situation in which he functions.
  Situational variables are described by Fiedler in terms of following
  three dimensions:
1. Leader Member Relationship: the extent to which the leader is
    accepted, respected and trusted by members of his work group.
2. Task Structure: the extent to which the jobs of members of the
    work group are defined and known.
3. Position Power: the extent of formal authority commanded by
    the leader and also the rewards and penalties he can dispense to
    members.
Contd…
 Leader-member relations may be good or poor, task structure of
  work group may be high or low and position power of the leader
  may be strong or weak. Such characteristics of situational variables
  may exists in different combinations.
 Situations are favourable to the leader if all 3 of these dimensions
  are high and visa versa.
 Fiedler generalized that task oriented leaders are effective. Good
  performance by leaders.
 According to Fiedler, the group performance can be improved in 2
  ways. One is leadership training to modify the personality and
  values. Second is the modification or improvement of the
  situation.
Contd…
 Fiedler’s model is considered as a significant contribution to
  knowledge on leadership.
 It emphasizes that a leader’s effectiveness is neither purely a
  matter of qualities nor that of situation.
 It is the result of interaction between the 2.
Path-Goal Leadership Theory
 It was developed by Martin Evans & subsequently refined by
  Robert House. The theory extracts key element from the
  Ohio state Leadership research & the Expectancy Theory of
  Motivation.
 The essence of the theory is that it is the leader’s job to assist
  his/her followers in attaining their goals & to provide
  necessary directions & support to ensure that goals are
  compatible with the overall objectives of the group or
  organization.
 The term Path-Goal is derived from the belief that effective
  leaders clarify the path to help their goals and make the
  journey along the path by reducing road blocks.
Contd…
 Following are the four types of leader behavior
   predicted on the basis of path-goal theory:
I. Directive Leadership
II. Supportive Leadership
III. Participative Leadership
IV. Achievement Oriented Leadership
Diagram of Path-Goal Leadership Theory

                                                             Impact on
  Situation               Leader Behavior
                                                              Follower         Outcome

                  Supportive (Relationship)              Increase confidence
                  •Courteous & friendly
Follower lacks    •Concern for well being & needs        to achieve work
self confidence   •Open & approachable                   outcome
                  •Balance equal treatment with status

                    Directive (task)
                    •Tell what is expected                                     More effort
Ambiguous           •How & when to do it                  Clarity path
Job                 •Schedules & norms
                                                                               improved
                    •Procedures & regulations
                                                           to reward           satisfaction &
                  Achievement (Demanding & supporting)
                                                                               performance
 Lack of job      •Set challenging goals
                  •Seek continuous improvement
                                                           Set goals
 challenge        •Expect highest performance
                                                             high
                  •Workers assume more responsibility


                   Participative (consult)               Clarify followers
Incorrect          •Share work problems
reward                                                   needs & change
                   •Solicit suggestions, concerns
                   •Include in decision making           rewards
Hersey & Balanchard’s Situational
                 Theory
 This model is developed by Paul Hersey & Ken Blanchard. This
  theory has been used by nearly 500 companies. It has been widely
  accepted in all the military services.
 This theory focuses on the followers. Successful leadership is
  achieved by selecting the right leadership style, which is
  contingent on the level of followers readiness or maturity.
 Situational leadership uses the same two leadership dimensions
  that Fiedler identified: Task and relationship behavior.
 However Hersey & Balanchard go a step further by considering
  each as either high or low and then combining them into 4 specific
  leader behaviors; telling, selling, participating, delegating.
Contd…
1. Telling (high-task-low relationship): the leader defines roles
   and tells people what, how, when, and where to do various
   tasks. It emphasizes direct behavior.
2. Selling (high-task high relationship): the leader provides
   both supportive as well as directive behavior.
3. Participating (low-task-high relationship): the leader and
   follower share in decision making, with the main role of
   the leader being facilitating and communicating.
4. Delegating (low-task-low relationship): the leader provides
   little direction and support.
Contd…
The final component in Hersey & Balanchard’s theory is defining 4
  stages of follower readiness:
1. R1: people are both unable and unwilling to take responsibility
     to do something. They are neither competent nor confident.
2. R2: people are unable but willing to do the necessary job tasks.
     They are motivated but currently lack the apropriate skills.
3. R3: people are able but unwilling to do what the leader wnts.
4. R4: people are both able and willing to do what is asked of
     them.
Hersey & Balanchard’s Situational
                                     Model
                        (High)
                                                      High
                                                                                  High task
                                                      Relationship
                                                                                  &High
                                                      & low task
(Supportive Behavior)




                                                                                  Relationship
                         Relationship Behavior




                                                   Low                            Low
                                                   Relationship                   Relationship
                                                   & low task                     & High task



                         (Low)                                  Task Behavior                     (High)
                                                               (Directive Behavior)
                                                 High                Moderates              Low
                                 Mature                                                           Immature
                                                 R4          R3                  R2       R1
Leader Member Exchange Theory
 This theory is propounded by George Graen and his
    associates.
   The LMX theory argues that because of time pressures,
    leaders establish a special relationship with a small group of
    their subordinates.
   There individuals make up ‘in group’. They are trusted by the
    leaders.
   Leaders give attention to them & they receive special
    privileges.
   Other subordinates fall into the ‘out group’. They get less of
    the leader’s time & have superior subordinate relations based
    on formal authority.
Contd…
 Graen & his colleagues emphasizes that LMX has evolved
  various stages:
1. The discovery of differentiated dyads.
2. The investigation of characteristics of LMX relationships &
    their organizational outcome.
3. The aggregation of differentiated relations to group.
 The theory and research provide evidence that leaders do
    differentiate among sub-ordinates.
 This is related to the performance of the employees & their
    satisfaction.

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Chapter 1 nature and purpose of business
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Theories of leadership

  • 1. Theories of Leadership By- Prof. Lovely
  • 2. Trait theories  Trait theories: this theory was described by Kelly 1974. it was an attempt to classify what personal characteristics such as physical, mental and relating to personality are associated with the success of leadership  Is there a set of characteristics that determine a good leader?  Personality?  Charisma?  Self confidence?  Achievement?  Ability to formulate a clear vision?
  • 3. Trait cont…  According to this theory, there are certain personal qualities & traits which are essential to be a successful leader.  Psychologically better, good judgments and involve in social activities.  Share more n more information.  This theory believes that leadership traits are inherited and cannot be learned.
  • 4. Many researchers have suggested these traits in a successful leader:  Intelligence  Physiological factors  Emotional stability  Intense inner motivational drive  Human relations attitude  Vision and foresight  Empathy  Fairness and objectivity  Technical skills  Open mind and adaptability  Art of communication  Social skills
  • 5.  Trait theories:  Are such characteristics inherently gender biased?  Do such characteristics produce good leaders?  Is leadership more than just bringing about change?  Does this imply that leaders are born not bred?
  • 6. Criticism of the Trait Theory  Various studies prove that the trait theory cannot hold good for all set of circumstances.  The list of traits is not uniform and different authors have given different lists of traits.  It fails to take into account influence of other factors on leadership.  There have been leaders who doesn't have these traits but they are recognized as a good corporate leader and on the other hand the persons with the traits listed in this theory are not the good leaders.
  • 7. Behavioural Theory  The limitations of Trait Theory led to a significant change in the leadership approach.  In this theory full focus is on the actual behavior and actions of leaders instead of their personal qualities.  This theory emphasis on what the leaders do and how they behave to become effective leaders.  According to trait theory leadership is inherited but according to behavior theory leadership can be learned.  Several attempts have been made to identify the dimensions of leader behavior. The most systematic and comprehensive studies in this direction were conducted in USA at Ohio State University and University of Michigan during 1945-47.
  • 8. Ohio State Studies:  In 1945 the Bureau of Business Research at Ohio State University initiated a series of studies on leadership.  The main objective of the studies was to identify the major dimensions of leadership and to investigate the effect of leader’s behavior on employee behavior and satisfaction.  Ultimately, these studies narrowed the description of leader behavior to 2 dimensions:  Initiating structure  Consideration
  • 9. Contd…  Initiating structure: defines and organizes relationship between himself and members of the group.  Establishes well defined patterns of organization  Develop channels of communication and methods or procedure.  To supervise the activities of employees.  Consideration: behavior characterized by:  Friendliness  Mutual trust  Respect  Supportiveness  Openness  Concern for the welfare of employees
  • 10. Leader Behavior and Leadership Styles Human Relations High Democratic High Consideration High Consideration Consideration & Low Structure & High Structure Low Structure & High Structure & Low Consideration Low Consideration Low Autocratic Laissez Faire Low High Initiating Structure
  • 11. Findings of this Study:  There is a positive relationship between consideration and regularity of employees and low grievances. But consideration is negatively related to performance.  There is a positive relationship between initiating structure and employee performance. But initiating is also structure is also associated with absenteeism and grievances.  When both these dimensions are high, performance and satisfaction tended to be high. But in some cases high productivity was accompained by absenteeism and grievances.
  • 12. Michigan Studies:  These empirical studies were conducted slightly after WORLD WAR II by the institute of Social Research at the university of Michigan.  The purpose of these studies was to identify styles of leadership behavior that results in higher performance and satisfaction of a group.  These studies distinguished between two distinct styles of leadership: 1. Production centered Leadership: also known as task oriented leadership. Stressed on certain points: • Rigid work standards, procedures and rules. • Close supervision of the subordinates • Technical aspect of the job • Employees are considered as a tool to accomplish the goal (not treating like a human being).
  • 13. 2. Employee centered Leadership: (relation oriented leadership)  To treat subordinates as a human beings  To show concern for the employees needs, welfare etc…  To foster employee participation in decision making  To motivate employees
  • 14. Following are the findings:  Both styles led to increase in production, but it was slightly more in production oriented style.  But production oriented style led to decrease satisfaction and increase turnover and absenteeism  Whereas employee centered style increases satisfaction and decreases absenteeism
  • 15. Following are 2 behavioral theories based on the above dimensions of leader behavior: 1. Managerial Grid 2. Likert’s Management Systems
  • 16. Managerial Grid  This theory is propounded by Robert R. black & Jane S. Mouton.  Managerial Grid is a graphic model of alternative combinations of managerial styles or behaviors on a 2 dimensional space.  The 2 styles are : 1. concern for people 2. concern for production  According to this theory, leaders are most effective when they achieve a high & balanced concerned for people and for task.  These are shown on vertical and horizontal dimensions of the Grid on a 1 to 9 scale or degree.
  • 17. Managerial Grid Diagram 9 1,9 9,9 8 Concern for People 7 6 5 5,5 4 3 2 1 1,1 9,1 1 2 3 4 5 6 7 8 9 Concern for Production
  • 18. Contd… Although there can be 81 possible combinations (9*9), but for illustrative purposes they have identified 5 combinations of styles. These are as follows:  Impoverished leadership: 1,1 low concern for production as well as for people.  Country club leadership: 1,9 low concern for production and high concern for people.  Task leadership : 9,1 high concern for production and low concern for people.  Middle of the row leadership: 5,5 moderate concern for production and people.  Team Leadership: 9,9 high concern for production and people.
  • 19. Likert’s Management Systems  Rensis Likert of Michigan University USA and his associates made extensive research on management and leadership patterns in a large number of organizations.  Likert evolved 4 models of management as systems of management. His system are: system 1 : Exploitative – authoritative system 2 : Benevolent – authoritative system 3 : Consultative system 4 : Participative – Democratic  Likert found that most individual managers and organization fit into one or the other of his systems in terms of certain operating characteristics as goal setting, decision making, motivation, leadership, communication and control.
  • 20. Contd… Likert’s systems of management may be described in brief as follows:  System 1 management : Managers and organizations in the system are highly autocratic. They believe in determining goals and the means of achieving them. Communication is highly formal.  System 2 management : in this system a master-servant relationship exists between the manager and employee. Some times manager adopt paternalistic attitudes here is & at other times harsh attitude towards subordinate. Centralization is there. One way communication. Organization environment is stress-full.
  • 21. Contd…  System 3 management : in this system, management shows some interest in employees and their contributions. They are consulted and their views are taken into account by managers. Some operational decisions are allowed to be made at lower levels of management. There is a open communication between superiors and subordinates. No such control. Trust and confidence between each other. Rewards for motivation.  System 4 management : this is an ideal system of management. The relationship between managers and subordinates are cordial and frankly. Subordinates are closely involved in decision-making process and goal setting process. Superiors are very supportive in nature.
  • 22. Findings of this theory  System 1 oriented organizations scored very poorly while the performance of System 4 oriented organizations was very creditable.  He concluded that participative leadership is only the valid approach to make optimum utilization of resources.  For System 2 & 3 he suggested extensive and intensive leadership training at all levels of management to move them into system 4.
  • 23. Contingency theories  The personality and behavior theories of leadership ignore situational factors in determining the success or effectiveness of leader.  They hold the view that a leader can be successful or effective if he possess certain in-born qualities or if he behaves in a particular manner.  Such a view is criticized by later theorists who assert that the success or effectiveness of a leader is determined by various situational factors apart from the qualities and behavior of the leader himself.  A moderate situational view is that leadership should be viewed in terms of a dynamic interaction between the leader, the group of followers, the task situation and the environment.  Some theories considered under this theory: 1. Fiedler model 2. Leader-member exchange theory 3. Hersey & Balanchard’s 4. Path goal theory
  • 24. Fiedler’s Contingency Model of Leadership  After a long and painstaking research Fiedler argued that effectiveness of leadership depends on the combination of a leader’s personality and the situation in which he functions. Situational variables are described by Fiedler in terms of following three dimensions: 1. Leader Member Relationship: the extent to which the leader is accepted, respected and trusted by members of his work group. 2. Task Structure: the extent to which the jobs of members of the work group are defined and known. 3. Position Power: the extent of formal authority commanded by the leader and also the rewards and penalties he can dispense to members.
  • 25. Contd…  Leader-member relations may be good or poor, task structure of work group may be high or low and position power of the leader may be strong or weak. Such characteristics of situational variables may exists in different combinations.  Situations are favourable to the leader if all 3 of these dimensions are high and visa versa.  Fiedler generalized that task oriented leaders are effective. Good performance by leaders.  According to Fiedler, the group performance can be improved in 2 ways. One is leadership training to modify the personality and values. Second is the modification or improvement of the situation.
  • 26. Contd…  Fiedler’s model is considered as a significant contribution to knowledge on leadership.  It emphasizes that a leader’s effectiveness is neither purely a matter of qualities nor that of situation.  It is the result of interaction between the 2.
  • 27. Path-Goal Leadership Theory  It was developed by Martin Evans & subsequently refined by Robert House. The theory extracts key element from the Ohio state Leadership research & the Expectancy Theory of Motivation.  The essence of the theory is that it is the leader’s job to assist his/her followers in attaining their goals & to provide necessary directions & support to ensure that goals are compatible with the overall objectives of the group or organization.  The term Path-Goal is derived from the belief that effective leaders clarify the path to help their goals and make the journey along the path by reducing road blocks.
  • 28. Contd…  Following are the four types of leader behavior predicted on the basis of path-goal theory: I. Directive Leadership II. Supportive Leadership III. Participative Leadership IV. Achievement Oriented Leadership
  • 29. Diagram of Path-Goal Leadership Theory Impact on Situation Leader Behavior Follower Outcome Supportive (Relationship) Increase confidence •Courteous & friendly Follower lacks •Concern for well being & needs to achieve work self confidence •Open & approachable outcome •Balance equal treatment with status Directive (task) •Tell what is expected More effort Ambiguous •How & when to do it Clarity path Job •Schedules & norms improved •Procedures & regulations to reward satisfaction & Achievement (Demanding & supporting) performance Lack of job •Set challenging goals •Seek continuous improvement Set goals challenge •Expect highest performance high •Workers assume more responsibility Participative (consult) Clarify followers Incorrect •Share work problems reward needs & change •Solicit suggestions, concerns •Include in decision making rewards
  • 30. Hersey & Balanchard’s Situational Theory  This model is developed by Paul Hersey & Ken Blanchard. This theory has been used by nearly 500 companies. It has been widely accepted in all the military services.  This theory focuses on the followers. Successful leadership is achieved by selecting the right leadership style, which is contingent on the level of followers readiness or maturity.  Situational leadership uses the same two leadership dimensions that Fiedler identified: Task and relationship behavior.  However Hersey & Balanchard go a step further by considering each as either high or low and then combining them into 4 specific leader behaviors; telling, selling, participating, delegating.
  • 31. Contd… 1. Telling (high-task-low relationship): the leader defines roles and tells people what, how, when, and where to do various tasks. It emphasizes direct behavior. 2. Selling (high-task high relationship): the leader provides both supportive as well as directive behavior. 3. Participating (low-task-high relationship): the leader and follower share in decision making, with the main role of the leader being facilitating and communicating. 4. Delegating (low-task-low relationship): the leader provides little direction and support.
  • 32. Contd… The final component in Hersey & Balanchard’s theory is defining 4 stages of follower readiness: 1. R1: people are both unable and unwilling to take responsibility to do something. They are neither competent nor confident. 2. R2: people are unable but willing to do the necessary job tasks. They are motivated but currently lack the apropriate skills. 3. R3: people are able but unwilling to do what the leader wnts. 4. R4: people are both able and willing to do what is asked of them.
  • 33. Hersey & Balanchard’s Situational Model (High) High High task Relationship &High & low task (Supportive Behavior) Relationship Relationship Behavior Low Low Relationship Relationship & low task & High task (Low) Task Behavior (High) (Directive Behavior) High Moderates Low Mature Immature R4 R3 R2 R1
  • 34. Leader Member Exchange Theory  This theory is propounded by George Graen and his associates.  The LMX theory argues that because of time pressures, leaders establish a special relationship with a small group of their subordinates.  There individuals make up ‘in group’. They are trusted by the leaders.  Leaders give attention to them & they receive special privileges.  Other subordinates fall into the ‘out group’. They get less of the leader’s time & have superior subordinate relations based on formal authority.
  • 35. Contd…  Graen & his colleagues emphasizes that LMX has evolved various stages: 1. The discovery of differentiated dyads. 2. The investigation of characteristics of LMX relationships & their organizational outcome. 3. The aggregation of differentiated relations to group.  The theory and research provide evidence that leaders do differentiate among sub-ordinates.  This is related to the performance of the employees & their satisfaction.

Notes de l'éditeur

  1. Rigid- inflexible
  2. Cordial- friendly
  3. Possibility, unforseen event
  4. Dyad- two groups (in/out group)aggregation - collection