3. “For communication to be successful, the
receiver must understand the message that
sender intended to send, and both the sender
and receiver must agree that the receiver has
understood the message”
Clark, H.H. and Wilkes Gibbs, D. "Referring as a Collaborative Process,"
Cognition, 22, 1986, 1-39.
4. “We believe that the key to effective use of media is to match media
capabilities to the fundamental communication processes required to perform
the task.
Because most tasks require individuals to both convey information and
converge on shared meanings, and media that excel at information
conveyance are often not those that excel at convergence. Thus choosing one
single medium for any task may prove less effective than choosing a medium
or set of media which the group uses at different times in performing the task,
depending on the current communication process (convey or converge).
Media switching may be most appropriate.”
From: Denis, A and Valacich, J. Rethinking Media Richness.
Proceedings of the 32nd Hawaii International Conference on System Sciences - 1999
6. Important factors
• Negotiation of meaning
• Immediacy
• Appropriateness
• Relative advantage
• Social presence
• Trust
Social presence is “the ability
of participants to identify with
the community (e.g., course of
study), communicate
purposefully in a trusting
environment, and develop
inter-personal relationships by
way of projecting their
individual personalities.”
(Garrison, 2009)
10. Kearney et al, Research in Learning Technology Vol 20, 2012
http://www.researchinlearningtechnology.net/index.php/rlt/articl
e/view/14406/html
Notes de l'éditeur
Ability to allow for communication breakdwon and restore/learnTimely responsesRight place and time, awarenss of audienceTools fit the needs of usersRelationship building/alignment possible
Read from bottom to top; video posted, attracted lots of comments, led to spoken contribution.
Beginners post and recording prompts detailed advanced response
VLE needs a range of communication tools both within and outside walls.