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Dorte Eriksen
Vincent O’Malley
It’s easy to use and we’ll happily teach you how
Lots of exciting changes based on your feedback:
            • We've added a new course to the suite
            • We're rewriting the documentation
            • We've changed the Site Manager terminology




Training & Documentation                                       3
Training & Documentation   4
60



   50



   40



   30



   20



   10



    0
           Web     Writing for the   End User   Train The   Advanced    API Developer Power User   Custom
         Developer      Web                      Trainer      Web
                                                            Developer




Training & Documentation                                                                                    5
We’ve taken your feedback on board and
            developed a new course!
            • Get to know the building blocks of Site
              Manager; then add on the more advanced
              features!
            • Let us know what you need. We can piece
              together a course to suit your needs.




Training & Documentation                                6
Topic List                  Topic List
       • Mobile Site               • Calendar
       • RSS Feed – Internal and   • Advanced
         External                    Configuration Options
       • Output to Word            • Keyword Search
       • Access Control              Navigation
       • GeoIP Personalisation     • PHP Include
       • External Content          • Selective Output
         Syncer                    • Image Slider
       • Third Party Scripts

Training & Documentation                                     7
Training & Documentation   8
We’ve taken your feedback on board again (we
            really do listen!)
            • Search
            • Navigation
            • Topics
            • Approach
            • Keywords/Terminology




Training & Documentation                                   9
•    Documentation for 7.2 and 7.1 merged
            •    Documentation for 7.3 is “work in progress”
            •    More technical documentation coming
            •    Submit and share your ideas
            •    Keep sending on your questions




Training & Documentation                                       10
Before                      After
       •    Step by step            • Step by step
       •    One click at a time     • Bigger pieces of
       •    Small chunks of content   content with more
       •    Feature based             detail
       •    Complex navigation      • Example and topic
                                      based
                                    • Simple navigation




Training & Documentation                                  11
Before              After




   Extranet Link

Training & Documentation           12
• We’re working as quickly as we can…
            • The 7.3 documentation is expected ready in
              early 2013
            • New look and feel and simplified navigation




Training & Documentation                                    13

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TERMINALFOUR t44u 2012 - Training and documentation

  • 2. It’s easy to use and we’ll happily teach you how
  • 3. Lots of exciting changes based on your feedback: • We've added a new course to the suite • We're rewriting the documentation • We've changed the Site Manager terminology Training & Documentation 3
  • 5. 60 50 40 30 20 10 0 Web Writing for the End User Train The Advanced API Developer Power User Custom Developer Web Trainer Web Developer Training & Documentation 5
  • 6. We’ve taken your feedback on board and developed a new course! • Get to know the building blocks of Site Manager; then add on the more advanced features! • Let us know what you need. We can piece together a course to suit your needs. Training & Documentation 6
  • 7. Topic List Topic List • Mobile Site • Calendar • RSS Feed – Internal and • Advanced External Configuration Options • Output to Word • Keyword Search • Access Control Navigation • GeoIP Personalisation • PHP Include • External Content • Selective Output Syncer • Image Slider • Third Party Scripts Training & Documentation 7
  • 9. We’ve taken your feedback on board again (we really do listen!) • Search • Navigation • Topics • Approach • Keywords/Terminology Training & Documentation 9
  • 10. Documentation for 7.2 and 7.1 merged • Documentation for 7.3 is “work in progress” • More technical documentation coming • Submit and share your ideas • Keep sending on your questions Training & Documentation 10
  • 11. Before After • Step by step • Step by step • One click at a time • Bigger pieces of • Small chunks of content content with more • Feature based detail • Complex navigation • Example and topic based • Simple navigation Training & Documentation 11
  • 12. Before After Extranet Link Training & Documentation 12
  • 13. • We’re working as quickly as we can… • The 7.3 documentation is expected ready in early 2013 • New look and feel and simplified navigation Training & Documentation 13