6. A lot has been happening …
...client growth
• 40 new clients since last year
• First Asian Client
• First South African Client
• First Canadian Government Client
• US Insurance, Finance, Commercial & Legal
• Continued Education Growth: 93 Clients now!
t44u 2011 6
7. Wins by geography
Canada Ireland
5% Euro/SA/Asia/ ME
UK 11% 19%
28%
US
37%
t44u 2011 7
8. New Business by industry
Other
14%
Education
50%
Government
33% Finance
3%
t44u 2011 8
9. A lot has been happening …
...partner growth
• 15 new partners new clients since last year
t44u 2011 9
11. A lot has been happening …
... Implementations
• TERMINALFOUR assisted with over 110 go
lives over last year....
• Number of go lives by clients... 500-600
t44u 2011 11
32. TERMINALFOUR – 2011
62 people employed
Offices in Ireland, UK, USA, Australia
300 Clients in Ireland, UK, France,
Switzerland, Canada, USA, South Africa,
Hong Kong & Bahrain
t44u 2011 32
33. Summary
• Growth in new clients
• Growth in implementations
• Growth in team & offices
• Rollout of Site Manager 7
• Growth in partners
• Increased recognition
– Gartner, Butler Ovum, CMS Watch/Real Story Group
• The odd award
– Web Development Company of the Year (again)
– Tech FAST 50 (ninth time)
– Irish Software Association Sales Achievement Award 2011
– Web IDOL (Denmark)
t44u 2011 33
35. Growth Strategy Remains Constant
• Focus
– On what we do best
– Selected Markets
– Selected Partners
• Growth in product
– Features & Ease of use
• Growth in delivery
– Ensuring client success
• Growth in community
– Share best practice
• Growth in team
t44u 2011 35
36. Focus on what we do best...
“We make it really easy for
organisations to deliver and
manage very large, highly
devolved, multilingual Websites,
Intranets and Extranets”
t44u 2011 36
37. Growth in Product:
.... Version 7 ongoing rollout
• Basis for all new business since
• Incremental releases
– 7.0.009
– 7.0.010
– 7.1.001
– 7.1.002
– 7.1.003
– 7.1.004 (last week)
• Significant ongoing development
– With YOUR input
• 80% clients on Site Manager 7
t44u 2011 37
38. Just some of the client
requested features....
• Section mirroring (useful mirroring )
• Direct Edit Enhancements (content status)
• Transfer now (added to Publish now)
• View pending content in preview
• Workflow enhancements
• Content owners
• CMS Search
• Save to draft (from t44u)
• And many others.....
t44u 2011 38
39. Development focus on
• Ease of Use
• Client Driven Features
• More “Out of the box”
• Performance
• Scalability
• Quality
• Continued ongoing development
• Phased delivery
• More during roadmap session.....
t44u 2011 39
40. Client Issue resolution in
7.1.000x releases
- Issues reported by clients and resolved in subsequent releases
- Does not show issues found and resolved during T4 QA Cycles
t44u 2011 40
41. 7.2 and subsequent
releases Feature
Forms
Version 7.2.0001
JAN ‘12
R
7.3.0001
MAY ‘12
7.4.0001
SEP ‘12
7.5.0001
JAN ‘13
Content Syncer R
Release Schedule Code Repository R
SM Live B R
Security CAS
7.2.000X 7.3.000X 7.4.000X 7.5.000X
Shibboleth
Mobile
HTML Importer
Maintenance Bundles (Sample Data)
Asset Management
2012
2013
Sharepoint
UI Enhancements
Features & Enhancements
Sample Data HTML5
Publication Enhancements
Content Aggregator
Transfer Manager
7.2.0001 7.3.0001 7.4.0001 7.5.0001
Enhancements
SaaS Forms
Web Master Toolkit
Framework for Self
Service Admin &
Dashboards
B=Beta R=Released
t44u 2011 41
42. Growth in Delivery
• Building PS team
– Project Managers
– Web developers
• Training for staff & partners
• Additional training options
• “Sure Start” Process streamlined
• Additional support for current clients
• Scaling Support across time zones
• Expanding Extranet
t44u 2011 42
45. New
Staff
Faces old…and New! Since Last
T44U
1. Brian Colhoun, Presales 12. Vincent O'Malley, Training
Subtitle
2. Rejoice Dube, Finance 13. Paddy Duffy, Presales
3. David Tegart, R&D 14. John Clifford, CS
4. David O'Donovan, CS 15. Eric O'Flynn, PS
5. Trish Fox, QA 16. Anjana Reddy Bade, QA
6. Brian Fitzgerald, CS 17. Ciara Fennell, CS
7. Alastair Graham, R&D 18. Dylan Kelly, PS
8. AnneMarie Dooley, PS 19. Gillian McAuliffe, PS
9. Hugh Law, PS 20. Jean McEvoy, R&D
10. Neil O'Neill, PS 21. Michael Morley, Training
12. Oonagh Killeen, Finance 22. Elaine Barry, PS
t44u 2011 45
46. Organisational enhancements
to manage growth
• Jean McEvoy heads R&D
– Focus on quality & on time R&D delivery
• Paul Kelly heads Product Architecture
– Focus on world beating product
• Laura Murphy heads Client Relations & support
– Focus on YOU
• Elaine Barry heads Professional Services
– Focus on delivering your projects with you
t44u 2011 46
47. Extending the TERMINALFOUR
reach
• Focus on what we do best
– Extending the world’s best WCMS
• Continue with current expansion strategy
– Geographic & market based
• Look at extending into
– Additional offerings to current markets
– New offerings outside core market
– Explore new delivery models
t44u 2011 47
49. What’s happening in the market
• Increased pressure to “do more with existing
resources”
• Increased delivery channels
– Mobile, social media
• Industry specific packaging & modules
• Extension into new disciplines
– “Web Experience Management” WEM/WXM
• Hybrid delivery models (Cloud / SaaS)
t44u 2011 49
50. Manage your web world...
Analytics Mobile App
(third party view) Management
Email Marketing
Content Quality
(Integrated
Control
Campaigns)
WWW
Social
Website Quality
Accessibility
Control Mobile
Intranet Compliance
Branding & Privacy Policy
Image Usage Compliance
Web & Mobile
(Cookies)
Content
Management
t44u 2011 50
51. So what are we doing now....
Extending the TERMINALFOUR reach
t44u 2011
52. How we want to extend it....
... Make things even easier
• Easier to integrate with other systems
• Easier to provide separate modules
• Easier to deploy in hybrid environments
– Cloud, Hosted, on premises
• Easier to deploy dynamic components
– Embedded applications in sites
• Not just working with TERMINALFOUR Site
Manager
t44u 2011 52
53. Easier Integration with other systems
... The content syncer
• Periodic sync from
external systems (e.g.
CRM / HR systems)
• “Genuine” CMS content
• Master data remains in
external system
• Coming in v7.2
t44u 2011 53
54. New modules inside & outside CMS
... New eForms module
• Forms creation wizard
• Insert forms like any
other content
• Available within WCMS
or embeddable in other
sites
• On premises or cloud
deployment
• Coming in v7.2
t44u 2011 54
55. New SaaS / Cloud offerings
... New Mailing List Management
• Hosted mailing list /
newsletter mgt
• Publish content from
CMS
• Campaign analytics
• Additional cost based
on email volume
• Coming soon...
t44u 2011 55
57. Extending the architecture
• Many deployment options available today
– Fully static
– Integrated dynamic code (e.g. Specsavers)
– CMS tier / Web tier deployment of forms etc.
• Configuration required per deployment
• SM Live Gateway aims to make this easier
– Small module on web tier
– Out of the box web dynamic content support
• All possible now – but will be even easier!
• Paul will explain all in roadmap session!
t44u 2011 57
58. TERMINALFOUR Site Manager
Typical deployment Architecture
Contributors Moderators Power Users Administrators Website Visitor
HTTP / HTTP /
HTTPS HTTPS
Firewall / Content Router
HTTP / HTTP /
HTTPS HTTPS
TERMINALFOUR * Staging Live WebServer
Site Manager Area
JDBC
* Can be deployed on a
Firewall
separate server
DB
58
59. Typical deployment Architecture with
Calendar, xforms and XML search
Contributors Moderators Power Users Administrators Website Visitor
HTTP / HTTP /
HTTPS HTTPS
Firewall / Content Router
* Can be deployed on a separate server
Firewall
Live WebServer
Web Content
TERMINALFOUR * Staging
Site Manager Area
XML Search &
Calendar
XML Forms
Get Form Data
DB
59
60. SM Live Hybrid Content Architecture
- In development
SM Users Website Visitor
HTTP / HTTP /
HTTPS HTTPS
Firewall / Content Router
Publish Process Live WebServer
JSP / ASP / PHP /
HTML
Transfer Manager WEB CONTENT
TERMINALFOUR
Site Manager
FORMS
XML
Web Services Facade
Site Manager
Live
CONTENT Web
SYNCER
Services
Web DB
Get Form & SM Live Data
DB
Firewall
Back Office External DB /
DB / Application
Scheduled synch of Data Application 60
61. SM Live Hybrid Content Architecture
development
Some of the features SM Live delivers:
SM Users Website Visitor
• Integrated static and dynamic content provision model
HTTP / HTTP /
• Polling
HTTPS HTTPS
• Discussions Firewall / Content Router
• Rate My Page Publish Process Live WebServer
JSP / ASP / PHP /
• Events Calendar HTML
• Forms
TERMINALFOUR
Site Manager
Transfer Manager WEB CONTENT
• Immediate form results on web site
XML
FORMS
• Tailorable local search (in browser or in server)
Web Services Facade
Site Manager
• Result Filtering & Pagination Components Live
CONTENT
• Multiple authentication models Services
SYNCER
Web
• Web developer support (JS, JSP, PHP, DB Web
ASP)
• On premises, hybrid or cloud delivery
Get Form & SM Live
Data
DB
Firewall
Note: Above features/ available External DB7.1 systems with config
Back Office
DB
in SM /
Application
Scheduled synch of Data Application 61
