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Improvement Service CoP facilitator's event 18th Nov 2008

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Tessa Darley
Tessa Darley

Practical hints for the facilitator on encouraging participation in online communities of practice, illustrated using IDeA's communities platform. Presented at facilitator's event at Improvement Service in november 2008.

TechnologieFormation
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[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Introductions and expectations ,[object Object],[object Object],[object Object],[object Object]
Understanding your community ,[object Object],[object Object]
Understanding your communities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What makes a good facilitator? ,[object Object],[object Object],[object Object],[object Object]
The Perfect Facilitator… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Facilitator’s Tools ,[object Object],[object Object],[object Object],[object Object]
Your group’s home page Admin Metrics
The Admin Tab Find out who’s registered and when they last visited. Get email addresses for direct mailings. Change your group’s “window dressing” and welcome text. Add/change facilitators. Add members. Set up “themes” for forum and library, so content is grouped. View, approve or deny membership applications. Add useful/relevant websites that members can search automatically. Ask your group members a simple question.
Raising Engagement
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Specific strategies for involvement and participation
Specific strategies for involvement and participation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],Specific strategies for involvement and participation Action Plan Purpose Identify needs Raising engagement
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Specific strategies for involvement and participation
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Specific strategies for involvement and participation
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Specific strategies for involvement and participation
[object Object],[object Object],[object Object],[object Object],[object Object],Specific strategies for involvement and participation
[object Object],[object Object],[object Object],[object Object],[object Object],Specific strategies for involvement and participation
Specific strategies for involvement and participation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sample email
What constitutes success? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Some keys to successful CoPs Source: Leading the Way through Heads Together and Deputes Together presentation
What went well/not so well ,[object Object],[object Object],[object Object]

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Improvement Service CoP facilitator's event 18th Nov 2008

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  • 9. Your group’s home page Admin Metrics
  • 10. The Admin Tab Find out who’s registered and when they last visited. Get email addresses for direct mailings. Change your group’s “window dressing” and welcome text. Add/change facilitators. Add members. Set up “themes” for forum and library, so content is grouped. View, approve or deny membership applications. Add useful/relevant websites that members can search automatically. Ask your group members a simple question.
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  • 23. Some keys to successful CoPs Source: Leading the Way through Heads Together and Deputes Together presentation
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