A presentation delivered at seminar of Toronto Chinese Supply Chain Management group in Victory College on March 20, 2009

1. A Roadmap to Move in Supply Chain Management Jie Wang, Ph.D. PMP, (P.E.)

2. Part I. Introduction

9. MRP II “ A method for the effective planning of all resources of a manufacturing company” APICS Dictionary to integrate the resources of an organization

13. Basic Supply Chain Dominant flow of products and services Dominant flow of demand and design information

16. Material, Information, Dollar Customer Satisfaction Execution Capacity Planning Strategy Vision Supply Chain Management IT Infrastructure EDI / Database / IW OLAP / BI Knowledge Culture Information Service Inventory Revenue/Expenses Assets Profit POS Finance

17. Part II. Supply Chain in Canadian Tire

19. Company Profile

20. Canadian Tire SCM Transportation Forecasting & Replenishment by CTC Network of Resources coordinated and planned centrally Transportation Distribution Stores Suppliers

21. Store Locations 480 stores

22. Supplier Locations in Canada 78% 15% 7% rest of Canada

23. Supplier Locations in US & Mexico 16% total inbound from US + Mexico

26. CTR Supply Chain Highlights Supplier Distribution Associate Store Consumer Forecasting Replenishment Logistics In Out Operations Planning Transportation

27. Supply Chain Concepts Forecasting 1 Replenishment 2 In Out Planning 3 Transportation Distribution 4 Execution

28. Supply Chain Visibility Outbound Direct Ship Domestic Traffic Dealer Order Inbound Direct Ship Domestic Traffic International Traffic Customs Inbound Control Supplier Partners A.J. Billes DC Brampton DC Montreal DC Calgary DC Sheppard DC Vancouver Transload Express Auto Parts 3rd party facilites CTC Stores

29. CTR Supply Chain Details

30. Part III. Sustainable growth requires high skilled professionals

33. Role of Business Analyst

34. Sustainable Development Business Process Management Create Business Model of new enterprise Business process Re-design Continuous Business Improvement Cease of Business Model of old enterprise Improvement Assessment

35. Road map – portfolio, program and project Enterprise Business Model Project Portfolio (Portfolio) Business Process Management Requirement Group (Program) Business Change Management Requirement (Project) Enterprise Strategy Development Business Process Re-Design Process Continuous Improvement Business Analysts Senior Executive Team Executive Team Business Management Business Administrators Project Managers

40. Product Management Pragmatic Marketing Certification 16% The process of setting goals, developing strategies, and outlining tasks and schedules to produce a market-driven product. Product Planning 19% The process of determining a company's long-term goals relative to the product, and then identifying the best approach for achieving those goals. Product Strategy 17% The process of determining the value of a product by examining its numerical, measurable characteristics. Quantitative Analysis 38% Research intended to predict the future of a market. Market Analysis 10% An understanding of the product management profession, terminology and basic concepts. Product Management

42. Modern Knowledge Structure ● ● ● ● ● ● ● ● Project management ● ● ● ● ● ● ● Product life cycle management ● ● Product design ● ● ● ● ● ● ● ● Supply Chain ● ● ● ● ● ● ● ● Business law ● ● ● ● ● ● ● ● Communication ● ● ● ● ● ● ● ● Quality Assurance ● ● ● ● ● ● ● ● Quality management ● ● ● Operational research ● ● ● ● ● ● ● ● Risk Management ● ● ● ● ● ● ● ● Quantitative analysis ● ● ● ● ● ● ● ● Qualitative analysis ● ● ● Marketing Analysis ● ● ● ● ● ● ● ● Business Analysis - Process ● ● ● ● ● ● ● ● Business Analysis - Strategy ● ● ● ● ● ● ● Business budget management ● ● ● ● ● ● ● Time schedule QA PMP P.BPM IIBA CITT CSCP P.LOG PMC