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BIG DATA MANAGEMENT OSS/BSS APPLICATION 
Keyur Thakore
BIG DATA FRAMEWORK 
Reasoned Insights 
2
Big Data Management 
•Big Data is the term applied to data sets whose size, structure or complexity challenges conventional software tools to capture, process and present data within a tolerable period of time, cost effectively. 
Big Data 
Data Volume 
Data Structure 
Data Source 
•Petabytes / Exabyte of data 
•Billions of customer records 
•Billions / Trillions of records 
•Loosely structured and/or distributed data 
•Flat schema with complex inter-relationships 
•Varying formats and often incomplete data 
•Transactional 
•Social media applications 
•Analytics
Hadoop Framework 
Hadoop is a “framework” for running applications on large clusters built of commodity hardware. 
Hadoop is an open source project sponsored by the Apache foundation. 
What is Hadoop? 
A reliable, massively scalable, framework for distributed processing of large, complex or unstructured data. 
Eliminate/Reduce costs for traditional RDBMS license and high speed SAN. 
Ecosystem supporting the Hadoop framework e.g. Cloudera, Hortonworks, IBM, VMWare, MapR Technologies, et. al. 
Major database software vendors (IBM, SAP, Microsoft, Oracle, Teradata, et. al.) have completed plans to integrate with Hadoop. 
Why use Hadoop? 
Corporations such as Skype, EBay, Google, IBM, Facebook, LinkedIn, Twitter, Rackspace, et. al. are some of the high profile Hadoop users. 
The technology adoption is now past the “early adopters”. 
Who uses Hadoop?
OSS/BSS - BIG DATA SOLUTION 
Reasoned Insights 
5
Provisioning 
Legacy and Next Generation Network 
Billing Mediation application 
Big Data Solution 
Billing Domain 
Rating, Charging, Billing 
Customer Management 
Wholesale Billing application 
Provisioning application 
Retail Billing 
Comprehensive Solution 
OSS / Mediation 
Collect network events 
including CDR, IPDR, 
SNMP traps, NetFlow, etc. 
Distribute formatted 
records to wholesale 
system 
Upload wholesale 
charging records 
Upload customer 
profile, billing 
information, etc. 
Initiate customer provisioning queries (lines, features, etc.) 
Upload provisioning 
information 
Query NEs for Provisioning details 
Wholesale Billing 
Exploiting strategic OSS / BSS portfolio to offer data analytics.
Solution Components 
Usage, Provisioning, Retail & Wholesale Billing, Network data 
Data Ingestion 
Data Management 
Reporting 
Big Data Management (BDM) Functions 
Oracle 
Hadoop cluster 
Incremental updates 
Business Objects 
Optional data flow 
Primary data flow
Big Data Solution Architecture 
Big Data Management through the Hadoop framework.
USE CASE APPLICATION 
Reasoned Insights 
9
Solution Scope 
Data Warehousing 
•A reliable, massively scalable, low cost data warehousing solution through Hadoop. 
Reporting 
•Operations dashboard 
•Enhanced audit of workflow and records / transactions processed 
•Offer granular insight into the product through subsystem level monitoring 
•Capacity utilization of platform resources 
•SLA Management 
Flume 
Scribe 
FTP 
HDFS 
Oozie 
Map Reduce 
Hive 
Pig 
Commodity Servers 
Hadoop Framework
Solution Scope 
Revenue Assurance - Usage 
•Reconciling Usage to Network event records 
•CDR to Diameter records 
•CDR to RADIUS records 
•CDR to SS7 records 
•Reconciling Usage to Trunk records 
•Reconciling AMA to EMI records 
•Error Record Management 
Revenue Assurance – Service 
•Order accuracy / order management 
•Inventory analysis 
•Fulfillment analysis 
Revenue Assurance – Billing 
•Reconciling CDR to Billing Records 
•Rating and Billing Verification 
•Retail Billing plan analysis
Solution Scope 
•Monitoring network elements to acquire a detailed, time based view of application usage to: 
Gauge service acceptance, and 
Measure allocation / availability of appropriate resources 
•Mining of service / feature monitoring data to launch proactive marketing and customer service initiatives. e.g. 
Roaming 
Content download 
Geographic correlation
Big Data Management 
OSS / BSS Application 
Reasoned Insights 
13

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Big Data application - OSS / BSS

  • 1. BIG DATA MANAGEMENT OSS/BSS APPLICATION Keyur Thakore
  • 2. BIG DATA FRAMEWORK Reasoned Insights 2
  • 3. Big Data Management •Big Data is the term applied to data sets whose size, structure or complexity challenges conventional software tools to capture, process and present data within a tolerable period of time, cost effectively. Big Data Data Volume Data Structure Data Source •Petabytes / Exabyte of data •Billions of customer records •Billions / Trillions of records •Loosely structured and/or distributed data •Flat schema with complex inter-relationships •Varying formats and often incomplete data •Transactional •Social media applications •Analytics
  • 4. Hadoop Framework Hadoop is a “framework” for running applications on large clusters built of commodity hardware. Hadoop is an open source project sponsored by the Apache foundation. What is Hadoop? A reliable, massively scalable, framework for distributed processing of large, complex or unstructured data. Eliminate/Reduce costs for traditional RDBMS license and high speed SAN. Ecosystem supporting the Hadoop framework e.g. Cloudera, Hortonworks, IBM, VMWare, MapR Technologies, et. al. Major database software vendors (IBM, SAP, Microsoft, Oracle, Teradata, et. al.) have completed plans to integrate with Hadoop. Why use Hadoop? Corporations such as Skype, EBay, Google, IBM, Facebook, LinkedIn, Twitter, Rackspace, et. al. are some of the high profile Hadoop users. The technology adoption is now past the “early adopters”. Who uses Hadoop?
  • 5. OSS/BSS - BIG DATA SOLUTION Reasoned Insights 5
  • 6. Provisioning Legacy and Next Generation Network Billing Mediation application Big Data Solution Billing Domain Rating, Charging, Billing Customer Management Wholesale Billing application Provisioning application Retail Billing Comprehensive Solution OSS / Mediation Collect network events including CDR, IPDR, SNMP traps, NetFlow, etc. Distribute formatted records to wholesale system Upload wholesale charging records Upload customer profile, billing information, etc. Initiate customer provisioning queries (lines, features, etc.) Upload provisioning information Query NEs for Provisioning details Wholesale Billing Exploiting strategic OSS / BSS portfolio to offer data analytics.
  • 7. Solution Components Usage, Provisioning, Retail & Wholesale Billing, Network data Data Ingestion Data Management Reporting Big Data Management (BDM) Functions Oracle Hadoop cluster Incremental updates Business Objects Optional data flow Primary data flow
  • 8. Big Data Solution Architecture Big Data Management through the Hadoop framework.
  • 9. USE CASE APPLICATION Reasoned Insights 9
  • 10. Solution Scope Data Warehousing •A reliable, massively scalable, low cost data warehousing solution through Hadoop. Reporting •Operations dashboard •Enhanced audit of workflow and records / transactions processed •Offer granular insight into the product through subsystem level monitoring •Capacity utilization of platform resources •SLA Management Flume Scribe FTP HDFS Oozie Map Reduce Hive Pig Commodity Servers Hadoop Framework
  • 11. Solution Scope Revenue Assurance - Usage •Reconciling Usage to Network event records •CDR to Diameter records •CDR to RADIUS records •CDR to SS7 records •Reconciling Usage to Trunk records •Reconciling AMA to EMI records •Error Record Management Revenue Assurance – Service •Order accuracy / order management •Inventory analysis •Fulfillment analysis Revenue Assurance – Billing •Reconciling CDR to Billing Records •Rating and Billing Verification •Retail Billing plan analysis
  • 12. Solution Scope •Monitoring network elements to acquire a detailed, time based view of application usage to: Gauge service acceptance, and Measure allocation / availability of appropriate resources •Mining of service / feature monitoring data to launch proactive marketing and customer service initiatives. e.g. Roaming Content download Geographic correlation
  • 13. Big Data Management OSS / BSS Application Reasoned Insights 13