SlideShare une entreprise Scribd logo
1  sur  20
Télécharger pour lire hors ligne
Paul Saunders
Eurocopter – Business Systems Engineer
“Configuration Management”
   An OEM’s Perspective

   Eurocopter Group’s use of
       Rusada Software
Eurocopter within EADS


                         EADS Board
                         EADS Board
         European Aeronautics Defence and Space Company
         European Aeronautics Defence and Space Company




                             Military        Defence
Airbus     Eurocopter       Transport      And Security   Space
                             Aircraft       Systems
Eurocopter: Global Presence
2008 Orders (by product)

         EC120 Colibri                   Ecureuil / Fennec
                   85                    EC130 Family
                                         340

       EC135
        123                                            EC145
                                                       81




Dauphin/Panther
                                                  Super Puma/Cougar
  EC155 Family
                                                  EC225/EC725 Family
            39                                    35

            NH90
            12                            Tiger
Eurocopter Group Turnover (€ Billion)

                                            4.5
                                    4.17
                          3.8
               3.21
        2.79
 2.61




2003    2004   2005      2006      2007    2008

               2008 Market Share: 53%
               2008 Market Share: 53%
Eurocopter instances of Rusada Software

• CAMO: Marignane, France
   – Deployed in 2009 (New service offering)
   – EASA Part M Approved Continued Airworthiness
     Management Organisation
• SLT: multi-base, France & Afghanistan
   – Deployed in 2007 / 40+ users
   – Operational management of 80 aircraft within French Army
• Eurocopter UK: Oxford, UK
   – Deployed in 1991 / 100+ users
   – UK subsidiary offering Completion, Retrofit, CAMO, MRO,
     Part Sales, Global Offer (SBH)
Eurocopter CAMO

• New service offering global Continued
  Airworthiness Management for EC product
  range
• EASA Part M Subpart G+I approved since
  August 2009
• Initiated to provide a value added service
  – Legitmate & best means to obtain utilisation data
  – Essential to optimise maintenance programs and
    develop after market services
• Project headed by Eric Guilluy
CAMO Activity – Roles & Responsibilities
                                             OPERATOR
                                                                                                                 Airworthiness
                                                                                                                Renew Certificate




Tech Logs
   …


                                                                                                                                      Authorities
                                                                      Release into service


                 Operator Maintenance                               Maintenance Center
                       Planning


                                          Respect



                                                                                             Part 145
                                                                                                                                        OEMs


                                                          Work-Order


                                            Data control &
                                            Work-Ordering                                       Yearly aircraft
                                                                           Updated
       Data Capture                                                                                audit for
                                        • Due maintenance tasks            Aircraft
       & Monitoring                                                                             Airworthiness
                                        • SB effectiveness               Configuration
                                                                                                  Certificate
                                        • Technical Modifications                                  renewal
   CAMO                                   Part M - Sub Part G                                   Part M - Sub Part I


                                                                                                                      ASB, AD, SB,…
CAMO Service Organisation
                                       Customers                       Eurocopter CAMO Department

                                                                           Centralized CAMO Team
1   CAM is Centralized at Eurocopter
                                                            Log data
      - On Eurocopter Site                                   sent…
      - Using Rusada:Enterprise
                                                                          Qualifying staff
                                                                                 &
                                                                           CAM IT Tool




                                           EC Dedicated

2   CAM is performed by Eurocopter          CAMO team
                                                                           Deployable CAMO team
       - On Customer Site
       - Using Rusada:Enterprise           EC CAM IT Tool

                                                                                  Qualifying staff
                                                                                         &
                                                                                   CAM IT Tool
                                                                                   Ready to be
                                                                                    deployed


3   CAM is performed by Eurocopter
                                           EC Dedicated
         - On Customer Site                 CAMO team

         - Using Customer IT Tool*             Using


                                            Customer’s
                                            CAM IT Tool
CAMO - Benefits for Operators
Eurocopter recommend to combine CAM basic service
with the following optional services :


         Fleet                                                       Missions Operation
      Dispatching

     Optimize distribution of flight hours                                      Optimized
     among the fleet…                                                           Availability
     …in accordance with mission and
     maintenance planning's’ constraints
     …in order to optimize fleet
     availability rate                                                          CAMO
                                                                             Airworthiness
                                                                              Configuration
                                                                              Management




                                                             Mo For
    Maintenance Plan
+
                                                               re eca




                                                                                                   ni ed
                                                                 ac st
      Optimization




                                                                                                 an iz
                                                                                                     ng
                                                                    cu
                                               Lo




                                                                                               Pl tim
                                                                      ra




                                                                                                                      e
                                                                                                  p
                                                                        te
                                                  gis




                                                                                                O




                                                                                                                   nc
      Optional For long term impacts




                                                                                                                 na
                                                      tic



      Exploit operational data collected via




                                                                                                               te
                                                         s



      CAM service…




                                                                                                              n
                                                                                                           ai
      …directly through the reengineering




                                                                                                           M
      process of Eurocopter (TC holder)
Eurocopter SLT

• “Station Logistique Tigre”
• Service development for French Army
  – Logsitics Stations dedicated to Tiger fleet
    management
• 21 aircraft currently under customer
  responsibility ultimately rising to 80
• In operation at Pau, Valence, Fassberg, Le
  Luc and Kabul
• Project headed by Philippe Gouillart
FLEET MANAGEMENT
             FLEET MANAGEMENT                               RIGHTS MANAGEMENT
                                                            RIGHTS MANAGEMENT
             Aircraft identification                        User identification
             Availability / Usage management                Groups management
             Modification Standard                          Rights management
                                                                                                                                  Tech




                                                                                                INFORMATION SYSTEM INTERFACES
                                                                                               INFORMATION SYSTEM INTERFACES
             PREPARATION DID                                EXPLOITATION DID                                                      Pubs
             PREPARATION DID                                EXPLOITATION DID
             Initialisation / Format                        Download files in DB.
CDU Gunner   Configuration Files                            Edition / Validation data.
             Transfert on aircraft                          Print flight reports


             EXTRACTION DATABASE
             EXTRACTION DATABASE                             DAILY FLIGHT ACTIVITIES
                                                             DAILY FLIGHT ACTIVITIES
             Usage data extract                              Control file management                                               INFO
             Specific queries                                                                                                     SYSTEM

 DID LOG     WEAPONS MANAGEMENT
             WEAPONS MANAGEMENT                             MAINTENANCE OPERATIONS
                                                            MAINTENANCE OPERATIONS
              Firing logs management                        Maintenance schedules
              Weapons asset management                      Configuration Management
                                                            Record of all operations                                            TECHNICAL
                                                                                                                                  OFFICE

                                       IMPORT – EXPORT AIRCRAFT DATA
                                         DE SLTi VERS SLT
                                        IMPORT – EXPORT AIRCRAFT DATA


  SLT
                                                                                   SQUADRONS
Eurocopter SLT System Features

• Bilingual system (English and French)
• Aircraft delivered with configuration data fully loaded
• Production Line integration with Eurocopter
  production & design department tools
• Silent Environment operations (no network)
   – Stand alone “off-line” remote deployment
   – Consolidation of offline data back to the squadron server and
     to the principle base of operation
• Tech Log data downloaded from aircraft systems
• Configuration & Maintenance data linked to Tigre
  Interactive Electronic Technical Publication
Eurocopter UK

• Wholly owned subsidiary since 2007
   – Previously McAlpine Helicopters
• Entrenched legacy systems in place since 1991
• Major MIS replacement project commencing Q1 2010
• “Full suite” of capability & activities
   – EASA Part M, Part 145, Part 21
   – Management of 70+ helicopters under EASA Part M
   – Representative of all EC subsidiaries
CAMO


     Completions                      MRO




                   Configuration          Component
Retrofit
                   Management              Overhaul




       Defense                     Global Offer
       Projects                       (SBH)

                    Part Sales
Eurocopter UK - Challenges

• Transition from a compliance tool to a next
  generation business tool
   – Re-engineering enterprise architecture
   – Filling “data holes” & data cleansing
   – Providing meaningful Business Intelligence
• Synergies & integration with the mother company
   – Commonality and compatibility of shared data
   – Systems integration
• Ensuring Business continuity
   – Maintain airworthiness
   – Maintain revenue & business commitments
   – Commitment of resources
Commonality
• All instances share the common concept of
    – “Fleet Management”
• As an OEM the asset is traditionally overlooked once
  it leaves the factory
• Eurocopter is strategically focussed on extending our
  ability to provide through life support to our products
   – Not just about selling helicopters but providing aftermarket
     services to our customers
• Aftermarket services provide invaluable data on
  utilisation, performance and capability
• Central to this approach is
   – Configuration Management
Configuration Management
• Provide configuration data from birth
   – Electronic delivery data
   – Automated preloading
• Capture aircraft utilisation data
   – Through CAMO and subsidiary MRO contracts
• Centrally collate utilisation data
   – Provides significant analytical advantages
   – Direct feedback loop to the Design Authority
• Use this enhanced knowledge
   – To develop and improve service offerings
   – To work smarter
   – To improve the product
Questions?
No technical support issues
for your aircraft or software!!

Contenu connexe

En vedette

Conduce Group Capability June 2010
Conduce Group Capability  June 2010Conduce Group Capability  June 2010
Conduce Group Capability June 2010Paul Saunders
 
Fatigue Reporting Screenshots
Fatigue Reporting ScreenshotsFatigue Reporting Screenshots
Fatigue Reporting ScreenshotsPaul Saunders
 
Advanced Tablet Workshop - Bangkok 2013
Advanced Tablet Workshop - Bangkok 2013Advanced Tablet Workshop - Bangkok 2013
Advanced Tablet Workshop - Bangkok 2013Paul Saunders
 
Why is mro software so complicated miami - sneak peek
Why is mro software so complicated   miami - sneak peekWhy is mro software so complicated   miami - sneak peek
Why is mro software so complicated miami - sneak peekPaul Saunders
 
Another Update of Tablet Strategy Bootcamp
Another Update of Tablet Strategy BootcampAnother Update of Tablet Strategy Bootcamp
Another Update of Tablet Strategy BootcampPaul Saunders
 
Next Generation Training
Next Generation TrainingNext Generation Training
Next Generation TrainingPaul Saunders
 
The Dos and Dont's of Innovation Adoption
The Dos and Dont's of Innovation AdoptionThe Dos and Dont's of Innovation Adoption
The Dos and Dont's of Innovation AdoptionPaul Saunders
 

En vedette (7)

Conduce Group Capability June 2010
Conduce Group Capability  June 2010Conduce Group Capability  June 2010
Conduce Group Capability June 2010
 
Fatigue Reporting Screenshots
Fatigue Reporting ScreenshotsFatigue Reporting Screenshots
Fatigue Reporting Screenshots
 
Advanced Tablet Workshop - Bangkok 2013
Advanced Tablet Workshop - Bangkok 2013Advanced Tablet Workshop - Bangkok 2013
Advanced Tablet Workshop - Bangkok 2013
 
Why is mro software so complicated miami - sneak peek
Why is mro software so complicated   miami - sneak peekWhy is mro software so complicated   miami - sneak peek
Why is mro software so complicated miami - sneak peek
 
Another Update of Tablet Strategy Bootcamp
Another Update of Tablet Strategy BootcampAnother Update of Tablet Strategy Bootcamp
Another Update of Tablet Strategy Bootcamp
 
Next Generation Training
Next Generation TrainingNext Generation Training
Next Generation Training
 
The Dos and Dont's of Innovation Adoption
The Dos and Dont's of Innovation AdoptionThe Dos and Dont's of Innovation Adoption
The Dos and Dont's of Innovation Adoption
 

Similaire à Paul Saunders - Rusada Client Forum

Embraer - Innovation and Technology
Embraer - Innovation and TechnologyEmbraer - Innovation and Technology
Embraer - Innovation and TechnologySistema FIEB
 
Introduction To Sonalysts Engineering
Introduction To Sonalysts EngineeringIntroduction To Sonalysts Engineering
Introduction To Sonalysts EngineeringArmandHalter
 
Ferrato_ Alenia
Ferrato_ AleniaFerrato_ Alenia
Ferrato_ AleniaGoWireless
 
Transnet’S Competitive Supplier Development Program (Csdp)
Transnet’S Competitive Supplier Development Program (Csdp)Transnet’S Competitive Supplier Development Program (Csdp)
Transnet’S Competitive Supplier Development Program (Csdp)Railways and Harbours
 
Pack Upgrade Mp2 to INFOR EAM Business Edition, Datastream Arabia INFOR EAM C...
Pack Upgrade Mp2 to INFOR EAM Business Edition, Datastream Arabia INFOR EAM C...Pack Upgrade Mp2 to INFOR EAM Business Edition, Datastream Arabia INFOR EAM C...
Pack Upgrade Mp2 to INFOR EAM Business Edition, Datastream Arabia INFOR EAM C...jcvd12
 
2. see what a2 wind is doing
2.  see what a2 wind is doing2.  see what a2 wind is doing
2. see what a2 wind is doingspicinich
 
goodrich MasterJefferiesConfFinal
goodrich  MasterJefferiesConfFinalgoodrich  MasterJefferiesConfFinal
goodrich MasterJefferiesConfFinalfinance44
 
goodrich MasterJefferiesConfFinal
goodrich  MasterJefferiesConfFinalgoodrich  MasterJefferiesConfFinal
goodrich MasterJefferiesConfFinalfinance44
 
ANSYS SCADE Usage for Unmanned Aircraft Vehicles
ANSYS SCADE Usage for Unmanned Aircraft VehiclesANSYS SCADE Usage for Unmanned Aircraft Vehicles
ANSYS SCADE Usage for Unmanned Aircraft VehiclesAnsys
 
2005* Merrill Lynch 7th Annual Global Industries Conference Embraer Present...
2005* Merrill Lynch 7th Annual Global Industries Conference   Embraer Present...2005* Merrill Lynch 7th Annual Global Industries Conference   Embraer Present...
2005* Merrill Lynch 7th Annual Global Industries Conference Embraer Present...Embraer RI
 
Aerocluster aerospace summit oct11
Aerocluster aerospace summit oct11Aerocluster aerospace summit oct11
Aerocluster aerospace summit oct11MonterreyAerocluster
 
A400 m training 2012
A400 m training 2012A400 m training 2012
A400 m training 2012ICSA, LLC
 
2005* Embraer Day Engineering Presentation (DisponíVel Apenas Em InglêS)
2005* Embraer Day   Engineering Presentation (DisponíVel Apenas Em InglêS)2005* Embraer Day   Engineering Presentation (DisponíVel Apenas Em InglêS)
2005* Embraer Day Engineering Presentation (DisponíVel Apenas Em InglêS)Embraer RI
 
2002 - Third Annual Analyst & Investor Meeting Customer Services
2002 - Third Annual Analyst & Investor Meeting   Customer Services2002 - Third Annual Analyst & Investor Meeting   Customer Services
2002 - Third Annual Analyst & Investor Meeting Customer ServicesEmbraer RI
 
2008* Embraer Day ApresentaçãO Engenharia
2008* Embraer Day   ApresentaçãO Engenharia2008* Embraer Day   ApresentaçãO Engenharia
2008* Embraer Day ApresentaçãO EngenhariaEmbraer RI
 
Aras How To Think About Aras Integrations
Aras How To Think About Aras IntegrationsAras How To Think About Aras Integrations
Aras How To Think About Aras IntegrationsProdeos
 
Aras how-to-think-about-aras-integrations
Aras how-to-think-about-aras-integrationsAras how-to-think-about-aras-integrations
Aras how-to-think-about-aras-integrationshisatsugum
 

Similaire à Paul Saunders - Rusada Client Forum (20)

Embraer - Innovation and Technology
Embraer - Innovation and TechnologyEmbraer - Innovation and Technology
Embraer - Innovation and Technology
 
Introduction To Sonalysts Engineering
Introduction To Sonalysts EngineeringIntroduction To Sonalysts Engineering
Introduction To Sonalysts Engineering
 
Ferrato_ Alenia
Ferrato_ AleniaFerrato_ Alenia
Ferrato_ Alenia
 
Transnet’S Competitive Supplier Development Program (Csdp)
Transnet’S Competitive Supplier Development Program (Csdp)Transnet’S Competitive Supplier Development Program (Csdp)
Transnet’S Competitive Supplier Development Program (Csdp)
 
Pack Upgrade Mp2 to INFOR EAM Business Edition, Datastream Arabia INFOR EAM C...
Pack Upgrade Mp2 to INFOR EAM Business Edition, Datastream Arabia INFOR EAM C...Pack Upgrade Mp2 to INFOR EAM Business Edition, Datastream Arabia INFOR EAM C...
Pack Upgrade Mp2 to INFOR EAM Business Edition, Datastream Arabia INFOR EAM C...
 
2. see what a2 wind is doing
2.  see what a2 wind is doing2.  see what a2 wind is doing
2. see what a2 wind is doing
 
goodrich MasterJefferiesConfFinal
goodrich  MasterJefferiesConfFinalgoodrich  MasterJefferiesConfFinal
goodrich MasterJefferiesConfFinal
 
goodrich MasterJefferiesConfFinal
goodrich  MasterJefferiesConfFinalgoodrich  MasterJefferiesConfFinal
goodrich MasterJefferiesConfFinal
 
ANSYS SCADE Usage for Unmanned Aircraft Vehicles
ANSYS SCADE Usage for Unmanned Aircraft VehiclesANSYS SCADE Usage for Unmanned Aircraft Vehicles
ANSYS SCADE Usage for Unmanned Aircraft Vehicles
 
2005* Merrill Lynch 7th Annual Global Industries Conference Embraer Present...
2005* Merrill Lynch 7th Annual Global Industries Conference   Embraer Present...2005* Merrill Lynch 7th Annual Global Industries Conference   Embraer Present...
2005* Merrill Lynch 7th Annual Global Industries Conference Embraer Present...
 
Aerocluster aerospace summit oct11
Aerocluster aerospace summit oct11Aerocluster aerospace summit oct11
Aerocluster aerospace summit oct11
 
A400 m training 2012
A400 m training 2012A400 m training 2012
A400 m training 2012
 
2005* Embraer Day Engineering Presentation (DisponíVel Apenas Em InglêS)
2005* Embraer Day   Engineering Presentation (DisponíVel Apenas Em InglêS)2005* Embraer Day   Engineering Presentation (DisponíVel Apenas Em InglêS)
2005* Embraer Day Engineering Presentation (DisponíVel Apenas Em InglêS)
 
2002 - Third Annual Analyst & Investor Meeting Customer Services
2002 - Third Annual Analyst & Investor Meeting   Customer Services2002 - Third Annual Analyst & Investor Meeting   Customer Services
2002 - Third Annual Analyst & Investor Meeting Customer Services
 
My cv
My cvMy cv
My cv
 
2008* Embraer Day ApresentaçãO Engenharia
2008* Embraer Day   ApresentaçãO Engenharia2008* Embraer Day   ApresentaçãO Engenharia
2008* Embraer Day ApresentaçãO Engenharia
 
SaSiMS Brochure
SaSiMS BrochureSaSiMS Brochure
SaSiMS Brochure
 
Aras How To Think About Aras Integrations
Aras How To Think About Aras IntegrationsAras How To Think About Aras Integrations
Aras How To Think About Aras Integrations
 
Aras how-to-think-about-aras-integrations
Aras how-to-think-about-aras-integrationsAras how-to-think-about-aras-integrations
Aras how-to-think-about-aras-integrations
 
My cv
My cvMy cv
My cv
 

Plus de Paul Saunders

The Shape of Things to Come
The Shape of Things to ComeThe Shape of Things to Come
The Shape of Things to ComePaul Saunders
 
Drinking From the Fire Hose
Drinking From the Fire HoseDrinking From the Fire Hose
Drinking From the Fire HosePaul Saunders
 
Mobility Deep Dive - San Antonio 2014
Mobility Deep Dive - San Antonio 2014Mobility Deep Dive - San Antonio 2014
Mobility Deep Dive - San Antonio 2014Paul Saunders
 
Time to Stop Dabbling
Time to Stop DabblingTime to Stop Dabbling
Time to Stop DabblingPaul Saunders
 
Challenging the Status Quo
Challenging the Status QuoChallenging the Status Quo
Challenging the Status QuoPaul Saunders
 
UPDATED: Whatever Happened to eTechlogs?
UPDATED: Whatever Happened to eTechlogs?UPDATED: Whatever Happened to eTechlogs?
UPDATED: Whatever Happened to eTechlogs?Paul Saunders
 
Advanced Tablet Workshop
Advanced Tablet WorkshopAdvanced Tablet Workshop
Advanced Tablet WorkshopPaul Saunders
 
Whatever happened to etechlogs
Whatever happened to etechlogsWhatever happened to etechlogs
Whatever happened to etechlogsPaul Saunders
 
You're still doing it all wrong
You're still doing it all wrongYou're still doing it all wrong
You're still doing it all wrongPaul Saunders
 
The crazy world of aviation it
The crazy world of aviation itThe crazy world of aviation it
The crazy world of aviation itPaul Saunders
 
Stop Blocking Slideshare
Stop Blocking SlideshareStop Blocking Slideshare
Stop Blocking SlidesharePaul Saunders
 
You're doing it all wrong
You're doing it all wrongYou're doing it all wrong
You're doing it all wrongPaul Saunders
 
Get With The Programme
Get With The ProgrammeGet With The Programme
Get With The ProgrammePaul Saunders
 
The Future of e-Solutions for MRO
The Future of e-Solutions for MROThe Future of e-Solutions for MRO
The Future of e-Solutions for MROPaul Saunders
 
Conduce ETL Introduction
Conduce ETL IntroductionConduce ETL Introduction
Conduce ETL IntroductionPaul Saunders
 

Plus de Paul Saunders (20)

The Shape of Things to Come
The Shape of Things to ComeThe Shape of Things to Come
The Shape of Things to Come
 
Taming the Beast
Taming the BeastTaming the Beast
Taming the Beast
 
Drinking From the Fire Hose
Drinking From the Fire HoseDrinking From the Fire Hose
Drinking From the Fire Hose
 
Mobility Deep Dive - San Antonio 2014
Mobility Deep Dive - San Antonio 2014Mobility Deep Dive - San Antonio 2014
Mobility Deep Dive - San Antonio 2014
 
Mobility Deep Dive
Mobility Deep DiveMobility Deep Dive
Mobility Deep Dive
 
Time to Stop Dabbling
Time to Stop DabblingTime to Stop Dabbling
Time to Stop Dabbling
 
Tablet Awesomeness
Tablet AwesomenessTablet Awesomeness
Tablet Awesomeness
 
Challenging the Status Quo
Challenging the Status QuoChallenging the Status Quo
Challenging the Status Quo
 
UPDATED: Whatever Happened to eTechlogs?
UPDATED: Whatever Happened to eTechlogs?UPDATED: Whatever Happened to eTechlogs?
UPDATED: Whatever Happened to eTechlogs?
 
Advanced Tablet Workshop
Advanced Tablet WorkshopAdvanced Tablet Workshop
Advanced Tablet Workshop
 
Whatever happened to etechlogs
Whatever happened to etechlogsWhatever happened to etechlogs
Whatever happened to etechlogs
 
You're still doing it all wrong
You're still doing it all wrongYou're still doing it all wrong
You're still doing it all wrong
 
The crazy world of aviation it
The crazy world of aviation itThe crazy world of aviation it
The crazy world of aviation it
 
No fault found
No fault foundNo fault found
No fault found
 
Stop Blocking Slideshare
Stop Blocking SlideshareStop Blocking Slideshare
Stop Blocking Slideshare
 
You're doing it all wrong
You're doing it all wrongYou're doing it all wrong
You're doing it all wrong
 
Get With The Programme
Get With The ProgrammeGet With The Programme
Get With The Programme
 
The Future of e-Solutions for MRO
The Future of e-Solutions for MROThe Future of e-Solutions for MRO
The Future of e-Solutions for MRO
 
Conduce ETL Introduction
Conduce ETL IntroductionConduce ETL Introduction
Conduce ETL Introduction
 
8 Reasons
8 Reasons8 Reasons
8 Reasons
 

Paul Saunders - Rusada Client Forum

  • 1. Paul Saunders Eurocopter – Business Systems Engineer
  • 2. “Configuration Management” An OEM’s Perspective Eurocopter Group’s use of Rusada Software
  • 3. Eurocopter within EADS EADS Board EADS Board European Aeronautics Defence and Space Company European Aeronautics Defence and Space Company Military Defence Airbus Eurocopter Transport And Security Space Aircraft Systems
  • 5. 2008 Orders (by product) EC120 Colibri Ecureuil / Fennec 85 EC130 Family 340 EC135 123 EC145 81 Dauphin/Panther Super Puma/Cougar EC155 Family EC225/EC725 Family 39 35 NH90 12 Tiger
  • 6. Eurocopter Group Turnover (€ Billion) 4.5 4.17 3.8 3.21 2.79 2.61 2003 2004 2005 2006 2007 2008 2008 Market Share: 53% 2008 Market Share: 53%
  • 7. Eurocopter instances of Rusada Software • CAMO: Marignane, France – Deployed in 2009 (New service offering) – EASA Part M Approved Continued Airworthiness Management Organisation • SLT: multi-base, France & Afghanistan – Deployed in 2007 / 40+ users – Operational management of 80 aircraft within French Army • Eurocopter UK: Oxford, UK – Deployed in 1991 / 100+ users – UK subsidiary offering Completion, Retrofit, CAMO, MRO, Part Sales, Global Offer (SBH)
  • 8. Eurocopter CAMO • New service offering global Continued Airworthiness Management for EC product range • EASA Part M Subpart G+I approved since August 2009 • Initiated to provide a value added service – Legitmate & best means to obtain utilisation data – Essential to optimise maintenance programs and develop after market services • Project headed by Eric Guilluy
  • 9. CAMO Activity – Roles & Responsibilities OPERATOR Airworthiness Renew Certificate Tech Logs … Authorities Release into service Operator Maintenance Maintenance Center Planning Respect Part 145 OEMs Work-Order Data control & Work-Ordering Yearly aircraft Updated Data Capture audit for • Due maintenance tasks Aircraft & Monitoring Airworthiness • SB effectiveness Configuration Certificate • Technical Modifications renewal CAMO Part M - Sub Part G Part M - Sub Part I ASB, AD, SB,…
  • 10. CAMO Service Organisation Customers Eurocopter CAMO Department Centralized CAMO Team 1 CAM is Centralized at Eurocopter Log data - On Eurocopter Site sent… - Using Rusada:Enterprise Qualifying staff & CAM IT Tool EC Dedicated 2 CAM is performed by Eurocopter CAMO team Deployable CAMO team - On Customer Site - Using Rusada:Enterprise EC CAM IT Tool Qualifying staff & CAM IT Tool Ready to be deployed 3 CAM is performed by Eurocopter EC Dedicated - On Customer Site CAMO team - Using Customer IT Tool* Using Customer’s CAM IT Tool
  • 11. CAMO - Benefits for Operators Eurocopter recommend to combine CAM basic service with the following optional services : Fleet Missions Operation Dispatching Optimize distribution of flight hours Optimized among the fleet… Availability …in accordance with mission and maintenance planning's’ constraints …in order to optimize fleet availability rate CAMO Airworthiness Configuration Management Mo For Maintenance Plan + re eca ni ed ac st Optimization an iz ng cu Lo Pl tim ra e p te gis O nc Optional For long term impacts na tic Exploit operational data collected via te s CAM service… n ai …directly through the reengineering M process of Eurocopter (TC holder)
  • 12. Eurocopter SLT • “Station Logistique Tigre” • Service development for French Army – Logsitics Stations dedicated to Tiger fleet management • 21 aircraft currently under customer responsibility ultimately rising to 80 • In operation at Pau, Valence, Fassberg, Le Luc and Kabul • Project headed by Philippe Gouillart
  • 13. FLEET MANAGEMENT FLEET MANAGEMENT RIGHTS MANAGEMENT RIGHTS MANAGEMENT Aircraft identification User identification Availability / Usage management Groups management Modification Standard Rights management Tech INFORMATION SYSTEM INTERFACES INFORMATION SYSTEM INTERFACES PREPARATION DID EXPLOITATION DID Pubs PREPARATION DID EXPLOITATION DID Initialisation / Format Download files in DB. CDU Gunner Configuration Files Edition / Validation data. Transfert on aircraft Print flight reports EXTRACTION DATABASE EXTRACTION DATABASE DAILY FLIGHT ACTIVITIES DAILY FLIGHT ACTIVITIES Usage data extract Control file management INFO Specific queries SYSTEM DID LOG WEAPONS MANAGEMENT WEAPONS MANAGEMENT MAINTENANCE OPERATIONS MAINTENANCE OPERATIONS Firing logs management Maintenance schedules Weapons asset management Configuration Management Record of all operations TECHNICAL OFFICE IMPORT – EXPORT AIRCRAFT DATA DE SLTi VERS SLT IMPORT – EXPORT AIRCRAFT DATA SLT SQUADRONS
  • 14. Eurocopter SLT System Features • Bilingual system (English and French) • Aircraft delivered with configuration data fully loaded • Production Line integration with Eurocopter production & design department tools • Silent Environment operations (no network) – Stand alone “off-line” remote deployment – Consolidation of offline data back to the squadron server and to the principle base of operation • Tech Log data downloaded from aircraft systems • Configuration & Maintenance data linked to Tigre Interactive Electronic Technical Publication
  • 15. Eurocopter UK • Wholly owned subsidiary since 2007 – Previously McAlpine Helicopters • Entrenched legacy systems in place since 1991 • Major MIS replacement project commencing Q1 2010 • “Full suite” of capability & activities – EASA Part M, Part 145, Part 21 – Management of 70+ helicopters under EASA Part M – Representative of all EC subsidiaries
  • 16. CAMO Completions MRO Configuration Component Retrofit Management Overhaul Defense Global Offer Projects (SBH) Part Sales
  • 17. Eurocopter UK - Challenges • Transition from a compliance tool to a next generation business tool – Re-engineering enterprise architecture – Filling “data holes” & data cleansing – Providing meaningful Business Intelligence • Synergies & integration with the mother company – Commonality and compatibility of shared data – Systems integration • Ensuring Business continuity – Maintain airworthiness – Maintain revenue & business commitments – Commitment of resources
  • 18. Commonality • All instances share the common concept of – “Fleet Management” • As an OEM the asset is traditionally overlooked once it leaves the factory • Eurocopter is strategically focussed on extending our ability to provide through life support to our products – Not just about selling helicopters but providing aftermarket services to our customers • Aftermarket services provide invaluable data on utilisation, performance and capability • Central to this approach is – Configuration Management
  • 19. Configuration Management • Provide configuration data from birth – Electronic delivery data – Automated preloading • Capture aircraft utilisation data – Through CAMO and subsidiary MRO contracts • Centrally collate utilisation data – Provides significant analytical advantages – Direct feedback loop to the Design Authority • Use this enhanced knowledge – To develop and improve service offerings – To work smarter – To improve the product
  • 20. Questions? No technical support issues for your aircraft or software!!