Soumettre la recherche
Mettre en ligne
Outside in facts
•
Télécharger en tant que PPT, PDF
•
1 j'aime
•
455 vues
threesixty
Suivre
Business
Formation
Signaler
Partager
Signaler
Partager
1 sur 7
Télécharger maintenant
Recommandé
eguidecustomer-experience-investmentnetcallfinal-D0jI
eguidecustomer-experience-investmentnetcallfinal-D0jI
Lynley Meyers
Case Study: Customer Retention Strategy Lowers Telecom Customer Churn
Case Study: Customer Retention Strategy Lowers Telecom Customer Churn
Peppers & Rogers Group
Case Study: Transforming a Business Through Individual Customer Attention
Case Study: Transforming a Business Through Individual Customer Attention
Peppers & Rogers Group
Cross-selling in the New Era: A Win-win for Banks and Customers
Cross-selling in the New Era: A Win-win for Banks and Customers
accenture
The Personalization Revolution: Policyholder Acquisition & Retention in a Di...
The Personalization Revolution: Policyholder Acquisition & Retention in a Di...
Peppers & Rogers Group
Banking’s Most Important Currency: Customer Trust
Banking’s Most Important Currency: Customer Trust
Peppers & Rogers Group
Becoming a Psychic Brand: Moving from Concept to Reality to Grow Value
Becoming a Psychic Brand: Moving from Concept to Reality to Grow Value
Peppers & Rogers Group
Hanging on: A new look at commercial insurance customer retention
Hanging on: A new look at commercial insurance customer retention
Accenture Insurance
Recommandé
eguidecustomer-experience-investmentnetcallfinal-D0jI
eguidecustomer-experience-investmentnetcallfinal-D0jI
Lynley Meyers
Case Study: Customer Retention Strategy Lowers Telecom Customer Churn
Case Study: Customer Retention Strategy Lowers Telecom Customer Churn
Peppers & Rogers Group
Case Study: Transforming a Business Through Individual Customer Attention
Case Study: Transforming a Business Through Individual Customer Attention
Peppers & Rogers Group
Cross-selling in the New Era: A Win-win for Banks and Customers
Cross-selling in the New Era: A Win-win for Banks and Customers
accenture
The Personalization Revolution: Policyholder Acquisition & Retention in a Di...
The Personalization Revolution: Policyholder Acquisition & Retention in a Di...
Peppers & Rogers Group
Banking’s Most Important Currency: Customer Trust
Banking’s Most Important Currency: Customer Trust
Peppers & Rogers Group
Becoming a Psychic Brand: Moving from Concept to Reality to Grow Value
Becoming a Psychic Brand: Moving from Concept to Reality to Grow Value
Peppers & Rogers Group
Hanging on: A new look at commercial insurance customer retention
Hanging on: A new look at commercial insurance customer retention
Accenture Insurance
Forbes-Report-Final-Web
Forbes-Report-Final-Web
Stelios Nika
The Loyalty Program: A Recipe for Success
The Loyalty Program: A Recipe for Success
National Restaurant Association
Customer eXperience programmes in Financial Services 2013
Customer eXperience programmes in Financial Services 2013
Ignasi Martín Morales
ERA Apathy Report-April-2013
ERA Apathy Report-April-2013
Lorraine Gannon
Driving customer retention using predictive analytics
Driving customer retention using predictive analytics
Vanessa Beeswanger
50 Facts That Will Make Businesses Rethink their Customer Service
50 Facts That Will Make Businesses Rethink their Customer Service
Desk
How to measure your customer experience
How to measure your customer experience
DanielaGuido
2010 Customer Experience Impact Report
2010 Customer Experience Impact Report
RightNow Technologies
Consumer engagement tips for insurance companies
Consumer engagement tips for insurance companies
Jack Morton Worldwide
How to make cx everyone's job webinar presentation deck
How to make cx everyone's job webinar presentation deck
Joao Viana de Moraes de Freitas Alves
UPS Industrial Buying Dynamics
UPS Industrial Buying Dynamics
Global Business Professor
ICEW 2013 Reshmi Maharaj - Putting SAs competitive customer satisfaction mark...
ICEW 2013 Reshmi Maharaj - Putting SAs competitive customer satisfaction mark...
TheFocusGroup
The Ultimate Guide to Customer Loyalty in 2017
The Ultimate Guide to Customer Loyalty in 2017
Margaret Link
Berman (2006) developing an effective customer loyalty program[1]
Berman (2006) developing an effective customer loyalty program[1]
Tuan Le Anh
Marketing Management_Fall 2008_Brandt
Marketing Management_Fall 2008_Brandt
Randy Brandt
Linking customer experience to operational and business performance
Linking customer experience to operational and business performance
Dr. Niren Sirohi
A cutting edge behavioural approach to achieving your contact centre’s object...
A cutting edge behavioural approach to achieving your contact centre’s object...
Contact Centre Management Group
Hbrsas customer experience
Hbrsas customer experience
Jack Huang
Impact of crm on customer loyalty and customer retention with reference to au...
Impact of crm on customer loyalty and customer retention with reference to au...
MANISH KUMAR CHAUHAN
Outside In speaker profiles
Outside In speaker profiles
threesixty
Designing and delivering public services on the cloud
Designing and delivering public services on the cloud
threesixty
Ideagen moorepark presentation 25 2011
Ideagen moorepark presentation 25 2011
threesixty
Contenu connexe
Tendances
Forbes-Report-Final-Web
Forbes-Report-Final-Web
Stelios Nika
The Loyalty Program: A Recipe for Success
The Loyalty Program: A Recipe for Success
National Restaurant Association
Customer eXperience programmes in Financial Services 2013
Customer eXperience programmes in Financial Services 2013
Ignasi Martín Morales
ERA Apathy Report-April-2013
ERA Apathy Report-April-2013
Lorraine Gannon
Driving customer retention using predictive analytics
Driving customer retention using predictive analytics
Vanessa Beeswanger
50 Facts That Will Make Businesses Rethink their Customer Service
50 Facts That Will Make Businesses Rethink their Customer Service
Desk
How to measure your customer experience
How to measure your customer experience
DanielaGuido
2010 Customer Experience Impact Report
2010 Customer Experience Impact Report
RightNow Technologies
Consumer engagement tips for insurance companies
Consumer engagement tips for insurance companies
Jack Morton Worldwide
How to make cx everyone's job webinar presentation deck
How to make cx everyone's job webinar presentation deck
Joao Viana de Moraes de Freitas Alves
UPS Industrial Buying Dynamics
UPS Industrial Buying Dynamics
Global Business Professor
ICEW 2013 Reshmi Maharaj - Putting SAs competitive customer satisfaction mark...
ICEW 2013 Reshmi Maharaj - Putting SAs competitive customer satisfaction mark...
TheFocusGroup
The Ultimate Guide to Customer Loyalty in 2017
The Ultimate Guide to Customer Loyalty in 2017
Margaret Link
Berman (2006) developing an effective customer loyalty program[1]
Berman (2006) developing an effective customer loyalty program[1]
Tuan Le Anh
Marketing Management_Fall 2008_Brandt
Marketing Management_Fall 2008_Brandt
Randy Brandt
Linking customer experience to operational and business performance
Linking customer experience to operational and business performance
Dr. Niren Sirohi
A cutting edge behavioural approach to achieving your contact centre’s object...
A cutting edge behavioural approach to achieving your contact centre’s object...
Contact Centre Management Group
Hbrsas customer experience
Hbrsas customer experience
Jack Huang
Impact of crm on customer loyalty and customer retention with reference to au...
Impact of crm on customer loyalty and customer retention with reference to au...
MANISH KUMAR CHAUHAN
Tendances
(19)
Forbes-Report-Final-Web
Forbes-Report-Final-Web
The Loyalty Program: A Recipe for Success
The Loyalty Program: A Recipe for Success
Customer eXperience programmes in Financial Services 2013
Customer eXperience programmes in Financial Services 2013
ERA Apathy Report-April-2013
ERA Apathy Report-April-2013
Driving customer retention using predictive analytics
Driving customer retention using predictive analytics
50 Facts That Will Make Businesses Rethink their Customer Service
50 Facts That Will Make Businesses Rethink their Customer Service
How to measure your customer experience
How to measure your customer experience
2010 Customer Experience Impact Report
2010 Customer Experience Impact Report
Consumer engagement tips for insurance companies
Consumer engagement tips for insurance companies
How to make cx everyone's job webinar presentation deck
How to make cx everyone's job webinar presentation deck
UPS Industrial Buying Dynamics
UPS Industrial Buying Dynamics
ICEW 2013 Reshmi Maharaj - Putting SAs competitive customer satisfaction mark...
ICEW 2013 Reshmi Maharaj - Putting SAs competitive customer satisfaction mark...
The Ultimate Guide to Customer Loyalty in 2017
The Ultimate Guide to Customer Loyalty in 2017
Berman (2006) developing an effective customer loyalty program[1]
Berman (2006) developing an effective customer loyalty program[1]
Marketing Management_Fall 2008_Brandt
Marketing Management_Fall 2008_Brandt
Linking customer experience to operational and business performance
Linking customer experience to operational and business performance
A cutting edge behavioural approach to achieving your contact centre’s object...
A cutting edge behavioural approach to achieving your contact centre’s object...
Hbrsas customer experience
Hbrsas customer experience
Impact of crm on customer loyalty and customer retention with reference to au...
Impact of crm on customer loyalty and customer retention with reference to au...
En vedette
Outside In speaker profiles
Outside In speaker profiles
threesixty
Designing and delivering public services on the cloud
Designing and delivering public services on the cloud
threesixty
Ideagen moorepark presentation 25 2011
Ideagen moorepark presentation 25 2011
threesixty
Watershed
Watershed
threesixty
Irland präsentation c. wefer
Irland präsentation c. wefer
threesixty
Trilogy Tecnologies
Trilogy Tecnologies
threesixty
IDEAGEN Moorepark presentation 25 2011
IDEAGEN Moorepark presentation 25 2011
threesixty
Ideagen age friendly sector dundalk 2010 event report
Ideagen age friendly sector dundalk 2010 event report
threesixty
En vedette
(8)
Outside In speaker profiles
Outside In speaker profiles
Designing and delivering public services on the cloud
Designing and delivering public services on the cloud
Ideagen moorepark presentation 25 2011
Ideagen moorepark presentation 25 2011
Watershed
Watershed
Irland präsentation c. wefer
Irland präsentation c. wefer
Trilogy Tecnologies
Trilogy Tecnologies
IDEAGEN Moorepark presentation 25 2011
IDEAGEN Moorepark presentation 25 2011
Ideagen age friendly sector dundalk 2010 event report
Ideagen age friendly sector dundalk 2010 event report
Similaire à Outside in facts
15 Customer Experience Facts and Stats
15 Customer Experience Facts and Stats
GlowTouch
Winning in the age of the customer_final
Winning in the age of the customer_final
Melissa Bendon
[Series] Critical Channels of Choice - Part 1: CX Now…CX How? Explore the Stack
[Series] Critical Channels of Choice - Part 1: CX Now…CX How? Explore the Stack
Precisely
Looking back at customer service in 2014
Looking back at customer service in 2014
Thorleif Astrup Hallund
Harris Interactive Src Risk, Churn, Win Back Workshop
Harris Interactive Src Risk, Churn, Win Back Workshop
Michael Lowenstein
Dealing with unhappy customers as a source of wisdom
Dealing with unhappy customers as a source of wisdom
Eltrino LLC
Customer Excellence - Why so serious?
Customer Excellence - Why so serious?
Language I/O
CCW Executive Report: Customer Experience
CCW Executive Report: Customer Experience
Nicole Leong
Moreyeah
Moreyeah
mamtawoo
5 chìa khóa để bạn thành công trong dịch vụ khách hàng.pdf
5 chìa khóa để bạn thành công trong dịch vụ khách hàng.pdf
Brothers61
Change the Business Landscape with Voice of Customer.pdf
Change the Business Landscape with Voice of Customer.pdf
Uni Systems S.M.S.A.
Change the Business Landscape with Voice of Customer
Change the Business Landscape with Voice of Customer
Uni Systems S.M.S.A.
CUSTOMER RELATIONSHIP MANAGEMENT(CRM)
CUSTOMER RELATIONSHIP MANAGEMENT(CRM)
SADANAND MAURYA
160831 webinar on customer satisfaction (public)
160831 webinar on customer satisfaction (public)
Malia Bachesta
Experian dv2020 - the new rules of customer engagement - emea research report
Experian dv2020 - the new rules of customer engagement - emea research report
Altan Atabarut, MSc.
How to measure customer experience to improve satisfaction and loyalty
How to measure customer experience to improve satisfaction and loyalty
digbyj
CX Action Management Study - How Good Are Companies at Converting Customer Fe...
CX Action Management Study - How Good Are Companies at Converting Customer Fe...
Andy Mura
Infographic: The Power of a Positive Customer Experience
Infographic: The Power of a Positive Customer Experience
Catalyst
Crm
Crm
robinslides
Slide share The Case for Customer Relationship Excellence - European Qualit...
Slide share The Case for Customer Relationship Excellence - European Qualit...
Dr. Ted Marra
Similaire à Outside in facts
(20)
15 Customer Experience Facts and Stats
15 Customer Experience Facts and Stats
Winning in the age of the customer_final
Winning in the age of the customer_final
[Series] Critical Channels of Choice - Part 1: CX Now…CX How? Explore the Stack
[Series] Critical Channels of Choice - Part 1: CX Now…CX How? Explore the Stack
Looking back at customer service in 2014
Looking back at customer service in 2014
Harris Interactive Src Risk, Churn, Win Back Workshop
Harris Interactive Src Risk, Churn, Win Back Workshop
Dealing with unhappy customers as a source of wisdom
Dealing with unhappy customers as a source of wisdom
Customer Excellence - Why so serious?
Customer Excellence - Why so serious?
CCW Executive Report: Customer Experience
CCW Executive Report: Customer Experience
Moreyeah
Moreyeah
5 chìa khóa để bạn thành công trong dịch vụ khách hàng.pdf
5 chìa khóa để bạn thành công trong dịch vụ khách hàng.pdf
Change the Business Landscape with Voice of Customer.pdf
Change the Business Landscape with Voice of Customer.pdf
Change the Business Landscape with Voice of Customer
Change the Business Landscape with Voice of Customer
CUSTOMER RELATIONSHIP MANAGEMENT(CRM)
CUSTOMER RELATIONSHIP MANAGEMENT(CRM)
160831 webinar on customer satisfaction (public)
160831 webinar on customer satisfaction (public)
Experian dv2020 - the new rules of customer engagement - emea research report
Experian dv2020 - the new rules of customer engagement - emea research report
How to measure customer experience to improve satisfaction and loyalty
How to measure customer experience to improve satisfaction and loyalty
CX Action Management Study - How Good Are Companies at Converting Customer Fe...
CX Action Management Study - How Good Are Companies at Converting Customer Fe...
Infographic: The Power of a Positive Customer Experience
Infographic: The Power of a Positive Customer Experience
Crm
Crm
Slide share The Case for Customer Relationship Excellence - European Qualit...
Slide share The Case for Customer Relationship Excellence - European Qualit...
Plus de threesixty
MedTech Ideagen 18.09.12 - outcomes
MedTech Ideagen 18.09.12 - outcomes
threesixty
TJ Hughes, HPSU Industrial & Life Sciences Enterprise Ireland
TJ Hughes, HPSU Industrial & Life Sciences Enterprise Ireland
threesixty
Building a future in cloud ul report
Building a future in cloud ul report
threesixty
Teagasc food industry development
Teagasc food industry development
threesixty
Ideagen food product development for artisan and sme sectors
Ideagen food product development for artisan and sme sectors
threesixty
Fosec2011 keynote address
Fosec2011 keynote address
threesixty
Computing in the clouds weiss
Computing in the clouds weiss
threesixty
Architectural solutions for the cloud
Architectural solutions for the cloud
threesixty
The future of cloud computing
The future of cloud computing
threesixty
Building a business from your ideas 2011
Building a business from your ideas 2011
threesixty
Using the cloud to facilitate global software development challenges
Using the cloud to facilitate global software development challenges
threesixty
Mary meeker kpcb-internet-trends-2011
Mary meeker kpcb-internet-trends-2011
threesixty
Performance engineeringforcloudcomputing lero
Performance engineeringforcloudcomputing lero
threesixty
Threesixty - Branding as a driver of business growth
Threesixty - Branding as a driver of business growth
threesixty
Nualight IDEA award
Nualight IDEA award
threesixty
Trilogy Technologies WOLDA award
Trilogy Technologies WOLDA award
threesixty
Bespoke & Co WOLDA award
Bespoke & Co WOLDA award
threesixty
Fuse spark1 presentation
Fuse spark1 presentation
threesixty
Ideagenfoodnpdcavan julian smith
Ideagenfoodnpdcavan julian smith
threesixty
Ideagenfoodnpdcavan jim mulcahy
Ideagenfoodnpdcavan jim mulcahy
threesixty
Plus de threesixty
(20)
MedTech Ideagen 18.09.12 - outcomes
MedTech Ideagen 18.09.12 - outcomes
TJ Hughes, HPSU Industrial & Life Sciences Enterprise Ireland
TJ Hughes, HPSU Industrial & Life Sciences Enterprise Ireland
Building a future in cloud ul report
Building a future in cloud ul report
Teagasc food industry development
Teagasc food industry development
Ideagen food product development for artisan and sme sectors
Ideagen food product development for artisan and sme sectors
Fosec2011 keynote address
Fosec2011 keynote address
Computing in the clouds weiss
Computing in the clouds weiss
Architectural solutions for the cloud
Architectural solutions for the cloud
The future of cloud computing
The future of cloud computing
Building a business from your ideas 2011
Building a business from your ideas 2011
Using the cloud to facilitate global software development challenges
Using the cloud to facilitate global software development challenges
Mary meeker kpcb-internet-trends-2011
Mary meeker kpcb-internet-trends-2011
Performance engineeringforcloudcomputing lero
Performance engineeringforcloudcomputing lero
Threesixty - Branding as a driver of business growth
Threesixty - Branding as a driver of business growth
Nualight IDEA award
Nualight IDEA award
Trilogy Technologies WOLDA award
Trilogy Technologies WOLDA award
Bespoke & Co WOLDA award
Bespoke & Co WOLDA award
Fuse spark1 presentation
Fuse spark1 presentation
Ideagenfoodnpdcavan julian smith
Ideagenfoodnpdcavan julian smith
Ideagenfoodnpdcavan jim mulcahy
Ideagenfoodnpdcavan jim mulcahy
Dernier
Appkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptx
appkodes
Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 Edition
Mintel Group
Buy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail Accounts
Buy Verified Accounts
Japan IT Week 2024 Brochure by 47Billion (English)
Japan IT Week 2024 Brochure by 47Billion (English)
Data Analytics Company - 47Billion Inc.
Organizational Structure Running A Successful Business
Organizational Structure Running A Successful Business
Seta Wicaksana
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
ashishs7044
PB Project 1: Exploring Your Personal Brand
PB Project 1: Exploring Your Personal Brand
SharisaBethune
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
ashishs7044
Investment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy Cheruiyot
ictsugar
Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...
Peter Ward
Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024
Kirill Klimov
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
ashishs7044
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdf
Rbc Rbcua
Guide Complete Set of Residential Architectural Drawings PDF
Guide Complete Set of Residential Architectural Drawings PDF
Chandresh Chudasama
Corporate Profile 47Billion Information Technology
Corporate Profile 47Billion Information Technology
Data Analytics Company - 47Billion Inc.
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
Stunning ➥8448380779▻ Call Girls In Hauz Khas Delhi NCR
International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...
ssuserf63bd7
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
ashishs7044
Cyber Security Training in Office Environment
Cyber Security Training in Office Environment
elijahj01012
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.
Anamaria Contreras
Dernier
(20)
Appkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptx
Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 Edition
Buy gmail accounts.pdf Buy Old Gmail Accounts
Buy gmail accounts.pdf Buy Old Gmail Accounts
Japan IT Week 2024 Brochure by 47Billion (English)
Japan IT Week 2024 Brochure by 47Billion (English)
Organizational Structure Running A Successful Business
Organizational Structure Running A Successful Business
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
PB Project 1: Exploring Your Personal Brand
PB Project 1: Exploring Your Personal Brand
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
Investment in The Coconut Industry by Nancy Cheruiyot
Investment in The Coconut Industry by Nancy Cheruiyot
Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...
Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdf
Guide Complete Set of Residential Architectural Drawings PDF
Guide Complete Set of Residential Architectural Drawings PDF
Corporate Profile 47Billion Information Technology
Corporate Profile 47Billion Information Technology
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
Cyber Security Training in Office Environment
Cyber Security Training in Office Environment
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.
Outside in facts
1.
FACTS
2.
3.
4.
5.
6.
7.
Télécharger maintenant
![Facts about customer experiences and referrals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)