1. Top 5 probable reasons that make
SharePoint implementation in Vietnam
failed
“I have not failed. I've just found 10000 ways that won't work.” Thomas A.
Edison
Vietnam SharePoint User Group – Event

2. About Me
 Microsoft Most Valuable Professional | SharePoint
Server
 SharePoint Consultant at Prism Cloud Managed
Services
 Founder of SharePointVN.NET
 VSPUG Board Member
www.thuansoldier.net
 Board Member/Speaker of SharePoint Saturday
nnthuan thuannguyen@prism.com.vn
Vietnam

3. 1 - Transition
Good SharePoint solutions but no one uses it >>
User Adoption
Change at two levels: Organizational level and
Individual behavior.
A Scary of using a new technology (Responsibility
– Accountability – Learning time. Etc.,)
No consensus among departments

4. Salary ???
Accountability
Responsibility
More tasks
Learning time
 Paper-working to electronic document
 A lot of new features
 Sending email to sharing information/document
 New information
architecture/classification/taxonomy-folksonomy
 Approach to new ways of working
 Interact with partners/customers through
extranet/social computing

5. 2 - Lack of ...
Lack of Planning
Lack of Roles
Lack of Governance
Lack of Understanding

6. Lack of Planning
Infrastructure Architecture
Logical/Physical Topology
Services Application
Solution
…As long as your plan nearly match solution clearly defined…..
Which objects does KFC aim to?

7. Lack of Roles
It’s easy to implement SharePoint when having
experienced SharePoint developers ?
Because SharePoint is based on .NET Framework
so developers can do everything
Business Analyst, Financial Analyst oftens got
fallen into oblivion.

8. Lack of Governance
 “Governance is the set of
policies, roles, responsibilities, and processes that
guide, direct, and control how an organization's business
divisions and IT teams cooperate to achieve business
goals” – Microsoft.
 When can we delay SharePoint?

9. Lack of Understanding
“What is SharePoint ?”
“What does SharePoint do?”
“SharePoint is a Web Portal”…
Benefits of SharePoint
“Defining SharePoint is no easy task” – Forrester
Research

10. 3 - Unclear defined requirements
 “If I had asked people what they wanted, they would have
said faster horses” – Henry Ford
 Business stakeholders don’t know what they don’t know.
 Is SharePoint Business Analyst an important role ?
Yes, absolutely… >>> Come to the next event…

11. 4 – Business Case & Measuring Success
 “Building a business case for SharePoint poses specific
challenges because much of its ROI is intangible: SharePoint
deployments can lead to process improvements, but it's not
always easy to quantify the dollar value of those process
improvements.“ – CIO.com
 Any business case requires various financial measurements:
ROI, TCO, NPV, IRR…
 You can basically calculate ROI of Document Management .

12. 5 – Approach
Starting from Customization or OOTB features
???
Starting from simple things or complex things ???
Starting from specific things or general things ???
Starting from SharePoint editions ???
Tip: Install 2010 Information Worker Demonstration and Evaluation
Virtual Machine (SP1)

13. References
• SharePoint Governance:
http://technet.microsoft.com/en-
us/library/cc263356.aspx
• Forrester Research whitepapers
• Standish Group Report
• CIO.com Website

14. It’s time to discuss your challenges
1. Transition
2. Lack of…
3. Unclear defined requirements
4. Measuring Success
5. Approach

15. What topics will you see in the next
event?
Maximum utilize SharePoint Foundation 2010 for your
organization.
Hybrid SharePoint On-Premises in Public cloud
environment
SharePoint Cloud Trends from a developement view
How a Business Analyst involves in a SharePoint
project
Building SharePoint 2010 Private Cloud

16. You select interesting topics, we share together
Send any interesting topics which you want to share, or you want to
hear from SharePoint experts to email vspug@live.com

17. Vietnam SharePoint User Group – Event 1
www.sharepointvietnam.net
www.sharepointvn.net
Thanks for your attending
www.thuansoldier.net
nnthuan thuannguyen@prism.com.vn