A draft presentation to explain commissioning to young people - for an engagement project in Bradford, UK. Updated drafts will be posted at http://www.timdavies.org.uk

1. What is
Commissioning?

2. What is
Commissioning?
Well - put simply it is the process of:
“Planning, paying for, and monitoring
services”

3. What is
Commissioning?
Well - put simply it is the process of:
“Planning, paying for, and monitoring
services”
Choosing what to buy, who will supply it, and
checking that you get a good deal...

4. Think about choosing a new mobile phone...
First you need to decide what features you want.

5. Think about choosing a new mobile phone...
First you need to decide what features you want.
(This is your specification)

6. Then you need to decide what are the most and
least important things for you to make your
decision...
My Priorities
1. Good Camera
2. Cheap calls
3. Free access to Bebo
4. Built-in Radio
5. Built-in MP3 player
6. Good headphones
7. Alarm Clock

7. Then you need to decide what are the most and
least important things for you to make your
decision...
My Priorities
1. Good Camera
2. Cheap calls
3. Free access to Bebo
4. Built-in Radio
5. Built-in MP3 player
6. Good headphones
7. Alarm Clock
(These are your evaluation /
assessment criteria)

8. Then you go out to look at what’s available and to
make your choice...

9. Although if you are spending thousands, or even millions of
pounds on a new service for young people - rather than a
mobile phone - this stage is a bit different...

10. Although if you are spending thousands, or even millions of
pounds on a new service for young people - rather than a
mobile phone - this stage is a bit different...
You invite anyone who might provide
the service to look at your specification
and tell you how they would meet it.

11. Although if you are spending thousands, or even millions of
pounds on a new service for young people - rather than a
mobile phone - this stage is a bit different...
You invite anyone who might provide
the service to look at your specification
and tell you how they would meet it.
They each send in a ‘tender document’
which explains how they would provide
the service you want & tells you how much
it would cost.

12. Although if you are spending thousands, or even millions of
pounds on a new service for young people - rather than a
mobile phone - this stage is a bit different...
You invite anyone who might provide
the service to look at your specification
and tell you how they would meet it.
They each send in a ‘tender document’
which explains how they would provide
the service you want & tells you how much
it would cost.
(This is called a tendering process)
It’s like telling the people in each phone shop exactly what you
want - and them each putting together a special deal just for you...

13. And then it’s decision time. You look back at the list of
things you wanted. You think about the quality of
service you can expect from different suppliers - and
you choose who will provide your service.

14. And then it’s decision time. You look back at the list of
things you wanted. You think about the quality of
service you can expect from different suppliers - and
you choose who will provide your service.
☑ 1. Good Camera
☑ 2. Cheap calls
☑ 3. Free access to Bebo
☑ 4. Built-in Radio
☑ 5. Built-in MP3 player
☑ 6. Good headphones
☑ 7. Alarm Clock

15. And then it’s decision time. You look back at the list of
things you wanted. You think about the quality of
service you can expect from different suppliers - and
you choose who will provide your service.
☑ 1. Good Camera
☑ 2. Cheap calls
☑ 3. Free access to Bebo
☑ 4. Built-in Radio
☑ 5. Built-in MP3 player
☑ 6. Good headphones
☑ 7. Alarm Clock
If you’re on a contract - then you might check out the
terms and conditions before you sign...

16. And then it’s decision time. You look back at the list of
things you wanted. You think about the quality of
service you can expect from different suppliers - and
you choose who will provide your service.
☑ 1. Good Camera
☑ 2. Cheap calls
☑ 3. Free access to Bebo
☑ 4. Built-in Radio
☑ 5. Built-in MP3 player
☑ 6. Good headphones
☑ 7. Alarm Clock
If you’re on a contract - then you might check out the
terms and conditions before you sign...
(This is awarding the contract)

17. But it doesn’t end there!

18. But it doesn’t end there!
Obviously if your phone stopped working
- or the service needed to be better - you
would go back to the supplier and tell
them.
Or you might find your needs change - so
you would ask if they can be flexible and
change the service a bit.

19. But it doesn’t end there!
Obviously if your phone stopped working
- or the service needed to be better - you
would go back to the supplier and tell
them.
Or you might find your needs change - so
you would ask if they can be flexible and
change the service a bit.
(This is monitoring and contract
management)

20. So when we are commissioning a new service for
young people - we need to:

21. So when we are commissioning a new service for
young people - we need to:
Create a
specification.
- What the service
must provide

22. So when we are commissioning a new service for
young people - we need to:
Create a Set our
specification. assessment
- What the service criteria
must provide - Deciding what is
most important &
how we will choose
between suppliers

23. So when we are commissioning a new service for
young people - we need to:
Create a Set our Invite
specification. assessment suppliers to
- What the service criteria ‘tender’
must provide - Deciding what is - And tell us how
most important & they plan to provide
how we will choose the service we
between suppliers want.

25. Evaluate the
tenders
- Looking to see if
the suppliers have
put together a deal
that meets our
needs

26. Evaluate the Choose the
tenders supplier
- Looking to see if - Making sure our
the suppliers have choice is fair - and
put together a deal we can give good
that meets our reasons for it.
needs

27. Evaluate the Choose the Monitor and
tenders supplier manage the
- Looking to see if - Making sure our
the suppliers have choice is fair - and
contract
- To check we get
put together a deal we can give good
the quality we were
that meets our reasons for it.
promised - and to
needs
make sure the
service remains
right for our needs

28. Evaluate the Choose the Monitor and
tenders supplier manage the
- Looking to see if - Making sure our
the suppliers have choice is fair - and
contract
- To check we get
put together a deal we can give good
the quality we were
that meets our reasons for it.
promised - and to
needs
make sure the
service remains
right for our needs
Of course - when we say ‘our needs’ - we mean your needs.The needs of
young people. And that is why we need your help to make our commissioning
work!

29. A presentation by Practical Participation - www.practicalparticipation.co.uk
for Connexions Bradford.