Starwest keynote 2

Cloud Computing and
Testing
STARWEST 2011

October 6, 2011

© 2011 Wipro Ltd - Conﬁdential

Welcome!

Wipro is proud to be a Platinum Sponsor of STARWE

- Complimentary T-Shirt
- IPAD Drawing

2 © 2011 Wipro Ltd - Conﬁdential

Agenda

About Wipro

Most Important Considerations for Cloud

Cloud Computing – Background and History

5 Key Aspects of Cloud/Key Challenges for TaaS

TaaS – Disruptive Model Using Innovation

Innovations in Progress

Summary


About Wipro


Largest 3rd Party Independent Testing
Services Provider in the world
• Largest 3rd Party Offshore Testing
230
• 13+ years of experience in
200 independent testing services
CLIENTS* 150+ • CAGR (Compound Annual Growth
140 Rate) of 53% over the last 5 years
90 * Strategic Clients
65 • 15,000 employees, delivering services
40
globally.
• Set-up the first Wi-Fi Pre-
11000+ Certification and Certification lab in
India
9000+
• Have the world’s largest pool of HP
EMPLOYEES 8300+ (Mercury) Trained & Certified testing
7800 professionals
6000
4500 • Consistent Knowledge Management
2400
along with Six Sigma & Lean initiatives
has lead to ready-to-use Point
580 Solutions, Frameworks and industry
specific Centers Of Excellence (CoEs)
515
Strategic Alliances
REVENUES 488
(USD Mn) 383
269 * USD MM
164
89

2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11


12% of Wipro Revenues
230
40
globally.
India
9000+
7800 professionals
6000
2400
515
Strategic Alliances
REVENUES 488
(USD Mn) 383
269 * USD MM
164
89

2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11


230
40
globally.
India
9000+
7800 professionals
6000
2400
515
Strategic Alliances
REVENUES 488
(USD Mn) 383
269 * USD MM
164
89

2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11

59% from
Americas © 2011 Wipro Ltd - Conﬁdential

230
40
globally.
India
9000+
7800 professionals
6000
2400
515
Strategic Alliances
REVENUES 488
(USD Mn) 383
269 * USD MM
164
89

2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11

59% from 28% from EMEA

230
40
globally.
India
9000+
7800 professionals
6000
2400
515
Strategic Alliances
REVENUES 488
(USD Mn) 383
269 * USD MM
164
89

2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11

59% from 28% from EMEA 13% APAC

Corporate Overview: Wipro

Highlights
Industry speciﬁc and customer
centric alignment of sales and
GTM teams
Industry architecture for end
state processes, product s & IT
Acquisitions to strengthen
vertical focus

Industry alliances to enhance
process strengths and innovative
solutions
Investment in domain specialists
and innovative solutions
* Includes Global IT Services Business and Products
(Products revenue - as per Indian GAAP converted to USD based on realized exchange rate of IT
Services business)

Revenue mix - Business Unit (Figures for Q4 2010 – 11)
for Global IT Business
distribution * * Business Unit revenues
as per 2010-11 SBU


Our Industry Depth and Service Lines


What Independent Analysts say about us?

IDC Market Scape: Global Testing The Forrester Wave™: North Software Testing Assessment And
Services, 2010 Vendor Analysis (Dt American Applications Forecast (Dt. April-2010)
July 2010) Outsourcing, Q3, 2010 (Dt. “Wipro Testing Services has two main
“With the breadth and depth of its Aug-2010) differentiators. First, the practice has
solution focus, innovation for go- “Wipro’s capabilities in testing are experience and resources in providing
to market, and globally distributed virtually unmatched in terms of testing services to both enterprise clients
practice for key emerging areas, overall size and span of its and technology vendors. This is a major
Wipro ranks in the leadership practice” difference to most onshore vendors and
quadrant in both the enterprise - Bill Martorelli, Forrester several offshore ones active in testing.
application testing views and in Second, it is one of the largest testing
the product engineering testing vendors by the size of its testing
services assessment.” practice….”
- Rona Shuchat, IDC - Dominique Raviart, Nelson Hall


Cloud Computing and Testing


Cloud Computing - Industry



 “Cloud Computing will be as inﬂuential as E-business” –
Gartner



Gartner
 “Pay for use promises a new era of more-accurate value-based
software pricing” – Gartner



Gartner
 CIO’s must answer the question “Why Not Run In The Cloud?” –
Forrester



Gartner
Forrester
 $112B – what enterprises will spend on cloud-related
technologies over the next 6 years – Gartner



Gartner
Forrester
 Number 1 of the top 10 Strategic Technology Areas – Gartner



Gartner
Forrester
 “If a service is not scalable and elastic, then it may not be
shareable enough. If it is not metered by use, then it may not
allow for ﬂexible pricing.” – Gartner



Gartner
Forrester
 “If a service is not scalable and elastic, then it may not be
shareable enough. If it is not metered by use, then it may not
allow for ﬂexible pricing.” – Gartner
 “30 to 50 percent of all servers within a typical IT environment
are dedicated to test. Most of these test servers run at 3 to 5
percent utilization, if they are running at all.” - IBM


Most Important Considerations



 Industry language and interest along with company goals may
cause Executives to consider “Cloud” as a possible solution
within your organization.



 Gartner identiﬁes 5 main characteristics of a successful Cloud-
based initiative with a vendor:
– Service interface that is well-deﬁned
– Scalable and elastic
– Shared with economies of scale
– Metered Use (pay for use)
– Uses internet technologies



 Gartner identifies 5 main characteristics of a successful Cloud-
based initiative with a vendor:
– Service interface that is well-defined
– Scalable and elastic
– Shared with economies of scale
– Metered Use (pay for use)
– Uses internet technologies
 Cloud Computing for Testing has several challenges to be
successful including:
– A new commercial model focused on testing results that are metered
– Integrated platforms that have many wires hanging of systems
– Data Confidentiality/Sensitivity/Security (system and test case)
– Lack of a strong standard and well defined test cases
– An automated way in which to leverage Cloud Services

Cloud Computing - Deﬁnitions
 Private Cloud
– Computing architecture is dedicated to the customer and is not
shared with other organizations. Considered expensive but more
secure, can be hosted on-premise as well as vendor-premise.
 Public Cloud
– Computing infrastructure is hosted at a vendor’s premise. No
visibility of the location of the cloud computing infrastructure
which is shared across multiple organizations.
 Hybrid Cloud
– Some critical/secure application are
in private clouds while less-critical/
sensitive applications are hosted in
the public cloud.
 Community Cloud
– Cloud infrastructure shared between
organization of the same community.
For example, all government agencies
in a city share the same but not non-
government agencies.

Commercial Model Types

 SaaS – Software as a Service – Service on demand, a delivery
model in which software and associated data are hosted
centrally accessed by users through a thin client.

 PaaS – Platform as a Service – Supports the complete process
of building and delivering web services and applications. IaaS
providers transparently provide changes to the platform in
support of platform needs.
 IaaS – Infrastructure as a Service – Delivery of computer
infrastructure as a service. Fully outsourced service so
companies do not have to purchase servers, equipment, and/
or software. Concept here is that an infrastructure service
supports a service provider dynamically as demands are
encountered.


Cloud Computing - History

 1960’s – Centralized Hosting begins with a service bureau
known as “time-shares” or “utility computing.” Main
customers were banks and large organizations.

 1990’s – Application Service Providers (ASP’s) provided
businesses with the service of hosting and managing
specialized business applications.

 SaaS can be considered an extension of the ASP model.
Extending beyond the client-server architecture to internet
technologies and then the entire infrastructure accessed
through a thin client layer.


Attributes of Successful Cloud Computing -
Gartner
1) Service-Based; service interfaces that are well deﬁned and
hide the implementation details/enable a completely
automated response.

2) Scalable and Elastic; service can scale capacity up or down as
the consumer demands up to the speed of full automation. A
trait of shared pools of resources allowing resources to be
added or removed as needed.

3) Shared; services share a pool of resources to build
economies of scale allowing resources to serve multiple needs
for multiple consumers, all working at the same time.

4) Metered by Use; Services are tracked with usage metrics to
enable multiple payment models.

5) Uses Internet Technologies;

Cloud Computing – Business Case

3 Main Points

1) The illusion of inﬁnite computing resources available on demand
that eliminates the need for Cloud Computing users to plan far
ahead for provisioning.

2) The elimination of an up-front commitment by Cloud users,
allowing companies to start small and increase hardware
resources only when there is an increase in their needs.

3) The ability to pay for use of computing resources on a short-term
basis as needed and also release them as needed. This will
reward the user ability to conserve computing resources when
they are not needed or no longer useful.


Typical Testing Constraints
 Scalable Resources – also elasticity of those resources
– Limiting factors include knowledge, skillset, availability, lead-
time.

 Viable Test Environments
– Limiting factors include cost and resource limitations/focus.

 Appropriate Business Data
– Limiting factors include lack of structured test planning, data
security, disk space, cost.

 Root Cause Analysis
– Limiting factors include lack of organizational focus, cost,
regression test bed costs.

 Availability of product to enable test automation efficiencies
– Lack of planning/time for ﬁrst pass automation, lack of $’s for
R&D for advanced frameworks and test case writing techniques.

Testing Constraints and Cloud
Services

Automation Scalable
Constraints Resources

Root Cause Viable Test
Analysis Environments
Appropriate
Business
Data


Services

Uses
Internet
Technologi Service
es Based
Automation Scalable
Constraints Resources

Root Cause Viable Test
Analysis Environments Scalable &
Appropriate Elastic
Business
Metered Data
By Use

Shared


Services

Uses
Service
Internet
Based
Technologi
es
Cloud Based Testing Services
Scalable &
Metered Elastic
By Use
Shared


Additional Constraints and Wipro
Innovation

Uses Service
Internet Based
TechnologiNetwork Bandwidth Intellectual
es & Performance Protection

Cloud Intimacy Testing Services
Release Based
& Collaboration On-Demand Scalable &
Test Env’s Elastic
Metered
Conﬁg. & Build
By Use Mgt Auto Data Refresh
Shared
Challenges


Innovation

Network Bandwidth Intellectual
& Performance Protection

Release Intimacy
& Collaboration On-Demand
Conﬁg. & Build Test Env’s
Mgt Auto Data Refresh
Challenges


Innovation

& Performance Protection

Release Intimacy
& Collaboration On-Demand
Conﬁg. & Build Test Env’s
Mgt Auto Data Refresh
Challenges


Innovation
Automate Data
d Obfuscatio
Builds/ n
Schedulin Framewor
Virtualizati g k Data
on
Substitutio
& Performance Protection n
Test Case Release Intimacy
Writing & Collaboration On-Demand
Innovation Conﬁg. & Build Test Env’s
Late
s Mgt Auto Data Refresh Binding
Challenges

MBT
Advanced
Indirect
Framewor
Data
ks


Innovation
Automate Data
d Obfuscatio
Builds/ n
Schedulin Framewor
Virtualizati g k Data
on
Substitutio
n
Test Case Wipro Value-Add Cloud Based
Writing Testing Services
Innovation Late
s Binding

MBT
Advanced
Indirect
Framewor
Data
ks


Disrupting the Testing Service Provider
Model
 Standardize Test Case Structure – where you can define them
and then make them portable from test execution tool to test
execution tool.

 Automation of the Service Interface – where you can demand
and/or define test cases and their execution schedule to run
automatically.

 Build a “Wider” Multi-Tenent Test Automation Framework –
Run executing tests within the type of environment that
supports the data sensitivity level required – framework
addresses the cloud the test runs on based upon the class of
the data defined within the test.

 Pay for Use Model - pay for Test Execution and results

 Creation of a Testing Marketplace – where you can both
21 publish and subscribe to test cases that allow the opportunity

Cloud Computing – Testing Service


Framework for Success Through

 Alignment of TaaS to the Cloud
– Publish/Subscribe Model
• Standard/redeﬁned test case format/
Automated Interface
• Technical and Business Process Focus
• Leveraging Best Practices
• Leveraging Test Automation Tools and porting
tests across tools
• Framework for Automated Execution of Test
Cases
• Data Substitution/Late-binding of Data
• Marketplace of Test Cases


Test Automation Maturity

Business
Scenario
Framework/Model-
Based Test
Script Generation

Tool Automation Maturity
Keyword-Driven/
Data-Driven/
Framework

Test Execution
Scripting
with data-driven
parameters

Record/
Playback
Manual
Testing

Level 1 Level 2 Level 3 Level 4 Level 5

So – What is a Framework?


Record and Playback (UI Example)



Set window active “Main Menu”
Set focus to editbox “Customer”
Input the value “John Doe”
Set focus to listbox “Policy”
Select from list “Term Life”
Set focus to pushbutton “OK”
Press the button “OK”



Set focus to listbox “Policy” Hard-coded
Select from list “Term Life” Data Values



Hard-coded Set focus to listbox “Policy” Hard-coded
Business Rules Select from list “Term Life” Data Values


“Scripting” - (Externalizing data)



“Scripting” - (Externalizing data)

DATA
“John Doe”
“Term Life”
@CustName
@CustPolTyp


Scripting – Programming Logic

DATA
DATA
“John Doe”
“John Doe”
Set focus to editbox “Customer” “Term Life”
“Term Life”
Input the value @CustName
Select from list @CustPolTyp



DATA
DATA
“John Doe”
“John Doe”
“Term Life”

If SysMsg == “Acct Not Found”
CALL ErrorLog
End if



DATA
DATA
“John Doe”
“John Doe”
“Term Life”
Hard-coded Set focus to listbox “Policy”
Business Rules

If SysMsg == “Acct Not Found”
CALL Error Log
CALL ErrorLog
End if


Externalizing the actions, objects, and
data



data

DATA
Set focus to editbox “Customer” “John Doe”
“Term Life”
@CustName
@CustPolTyp


data

DATA
@Object
@Object “John Doe”
“Term Life”
@CustName
@Object
@Object @CustPolTyp
@Object
@Object

OBJECTS

“Main Menu window”
“Customer editbox”
“Policy listbox”
“OK pushbutton”


data

TASKS
“Set Window” DATA
@Task @Object
“Set Focus”
@Task @Object “John Doe”
“Input Value”
“Term Life”
“Set Focus” Input@Task “John Doe”
the value @CustName
“Select” Set focus to listbox “Policy”
@Task
“Set Focus” @Object
@Task @Object @CustPolTyp
“Press”
@Task @Object
@Task @Object

OBJECTS

“Main Menu window”
“Customer editbox”
“Policy listbox”
“OK pushbutton”


Keyword Driven Framework Approach

Tag:
Read next record
if not EOF
Set focus to @Object
Perform @Task using @Data
end if
if @@Error
CALL ErrorLog
end if
write record to @logfile
goto Tag:


Keyword Driven Framework Approach

OBJECTS
TASKS
Tag: “Main Menu”
Input Read next record “Customer”
Verify “Policy”
Select if not EOF
“OK”
Press Set focus to @Object
end if
if @@Error
DATA
CALL ErrorLog
end if “John Doe”
“John Doe”
write record to @logfile “Term Life”
“Term Life”
Scripting Effort goto Tag:
Script Re-use


Framework Data-Driven Approach
(using Business Scenarios/Model
Based)
Tag:
Read next record
if not EOF
end if...


Based)
Tag:
Read next record
if not EOF
end if...

TASKS OBJECTS DATA
DATA
Input “Main Menu” “John Doe”
Verify “John Doe”
“Term
“Customer”
Select “Term Life”
“Policy” Life”
Press “OK”


Based)
Tag:
Read next record
if not EOF
end if...

Bus. Scenario/
TASKS OBJECTS DATA
DATA Model
Input “Main Menu” “John Doe” “Input valid customer”
Verify “John Doe”
“Term “Input valid term life policy”
“Customer”
Select “Term Life”
“Policy” Life”
Press “OK”

Required Technical Scripting Knowledge

Keyword-Driven Framework Re-use


Suite of “In-House” Test Life Cycle
Accelerators

Test Life Cycle Accelerators
Accelerators

RapidTest-Q ;
Veloci-Q; E-Cube;

Test Life Cycle
Test Test Deployment
Test Test Data
Test Strategy Test Design Environment Execution Readiness
Modeling Creation
Management (Functional Assessment

Accelerators Accelerators Accelerators Accelerators Accelerators Accelerators
Risk analyzer tool (RAT) Orthogonal Wip-TDM Wipro Test T-Ginie Defect Flow
Array(OA) Environment WTAS
Workload modeller Analyzer (DFA)
Dependency
Resource allocation tool (ReAL) Management TMS
Structure
Test estimator (Wip-TEE) Matrix(DSM) (WTEMS) WipDMV (Data Migration
Test Validation)
Condition Wip-DQI
Coverage Regression test accelerator
Matrix(TCCM)

Point Solution Point Solution
Domain-Speciﬁc Point Solution Examen for Examen for
REG+™
Business Packs Examen for FIX FpML SWIFT

ImprovedQuality Predictability
Improved Quality Predictability ImprovedTime toto Market
Improved Time Market ReducedCost ofof QA
Reduced Cost QA


Wipro Unique Differentiators
 Domain speciﬁc expertise - approximately 11,000 working testing
resources across domains.
 Domain speciﬁc accelerators/Intellectual Property (IP) – 20+ unique tools
accelerators covering the testing lifecycle with more on the way.
 Unequaled customer commitment to the realization and achievement of
bottom-line business value
 Full Range of Partnership Models (Staff Augmentation, Co-Sourcing,
Managed Service, TaaS, Advisory)
 Testing Focus and Leadership
– Development of TaaS Models (Testing on Demand)
– Early involvement of testing including SOA/Service-based testing
– Realized and continued work towards several cloud-based test
offerings, publish/subscribe model, and model based testing (UML-
based)
– Delivering business value is a DNA-based goal organizing resources at
all levels within Wipro within a business domain


Summary
Wipro is uniquely positioned to deliver value on Cloud Based
Testing:


Summary
Testing:

 Currently developing and delivering Cloud-Based Testing
initiatives.


Summary
Testing:

initiatives.
 Very large customer base with a strong base of domain
expertise.


Summary
Testing:

initiatives.
expertise.
 Robust backbone of network and machine infrastructure
already in place.


Summary
Testing:

initiatives.
expertise.
already in place.
 Full IT and Business Lifecycle Experience for turnkey solutions.


Summary
Testing:

initiatives.
expertise.
already in place.
 Flex Centers fully deployed where business domain SME and
testing experience is leveraged across clients.


Summary
Testing:

initiatives.
expertise.
already in place.
 Innovation-based company – actively investing and creating
software testing solutions aligned to business domains.


Summary
Testing:

initiatives.
expertise.
already in place.
 Strategically aligned with many test tool vendors.


Summary
Testing:

initiatives.
expertise.
already in place.
 Strategically aligned with many test tool vendors.
 TaaS is the current and future vision of our Software Testing
Sevices Operating Model. Currently operating a TaaS website -

Thank You

Mike Pithawalla – VP Business Application
Services
Mehernosh.pithawalla@wipro.com

Tim Kelso - Senior Consultant


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