This document discusses best practices for pay-per-click (PPC) campaigns targeted at small and medium-sized businesses (SMBs). It notes that SMB campaigns face challenges like small budgets, data sets, and optimization roles. The document recommends consistency in messaging, focused ad groups, long tail keywords, and dynamic keyword insertion to improve click-through rates and quality scores. It also suggests negative keywords, dayparting, call tracking, ad extensions, and landing page optimization to enhance campaign performance for SMBs. Metrics like click-through rates and anecdotal feedback are discussed for evaluating campaign effectiveness.
4. Challenges in SMB Campaigns
Small budget
Small data sets
Cannot programmatically optimize campaigns
Hard to track ROAS - Many conversions from phone
Paid Search often not the primary role of the
optimizer...
19. Landing Page Optimization
Tools
Landing Page Creation
• Unbounce
• Omniture Test & Target
• Ion Interactive- Live Ball
A/B Testing
• Optimizely
• Google Web Site Optimizer
• Visual Web Site Optimizer
Heat Maps/Eye Tracking
• Crazy Egg
20. How do we know if it is
Working?
For SMBs a lot comes down to anecdotal feeling
Highest indication of click is to have the query term in the scan line down the left side of the search page Consistency requires creating the ad copy that is very specific to your keywords and not being lazy and using same ads for lots of keywords and ad groups
Having the same messaging on the landing page is essential as affirmation that the user has gotten to a page that is the solution to their problem. Having the phone number, trust, limited time offers is also a win!
Ad diversity can also work. This is an example of a product popular in vegas clubs “spirithoods”. This campaign successfuly uses ad diversity- ads that stick out from the crowd and appeal to the target segment. So many ads look the same these days and this can help your ads stick out and get good clicks and conversions
Create focused ad copy and ensure that keywords match. Create a highly targeted ad and then create keywords and if the highly targeted ad matches the copy then include it in the adgroup otherwise create another ad group with another highly targeted ad. It is better to have more adgroups with less keywords than a few adgroups with tons of keywords in them.
Search market is has been around for a long time but it does not have the symptoms of a mature market in the technical definition. When you get out in the tail- the terms are cheaper and convert better. This is where the opportunity is for SMBS. It is important to star with the head terms as that is where all the volume is but you can get cheaper and higher converting traffic by going to the tail- local terms and terms very specific to the business.