Storage manager

Portlock Storage Manager 4.0 for NetWare User’s Guide

Portlock Storage Manager for NetWare
The Portlock storage management software described in this book is furnished under a License
Agreement and may be used only in accordance with the terms of the agreement.

Manual Version: 4.0
Date of Publication: July, 2007

NO WARRANTY. The technical documentation is being delivered to you AS IS and Portlock makes
no warranty as to its accuracy or use. Any use of the technical documentation or the information
contained therein is at the risk of the user. Documentation may include technical errors, typographical
errors or other inaccuracies. Portlock reserves the right to make changes without prior notice.

All technical documentation made available by Portlock is the copyrighted work of Portlock. No
part of this publication may be copied without the express written permission of Portlock, 101 North
Main Street, Butte, Montana 59701.

Copyright 2000-2007 Portlock. All Rights Reserved. Portlock, the Portlock logo, Portlock Storage
Manager and the Portlock Boot CD are trademarks of Portlock.

Other vendor product names mentioned in this manual may be trademarks or registered trademarks
of their respective companies and are hereby acknowledged. Printed in the United States.


License Agreement
IMPORTANT: Read this before using your copy of Portlock Storage Manager 4.02 for NetWare. This
document is a legal agreement between you (an individual or business), the Licensee and Portlock.
Use of the enclosed software indicates your acceptance of these terms. As used in this License
Agreement, the term SOFTWARE means the software electronically generated or included on the
CD or media provided with this License Agreement. The term SOFTWARE does not include any
software that is covered by a separate license offered or granted by a person other than Portlock.
IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, EITHER DESTROY OR
RETURN (INTACT) THE SOFTWARE PACKAGE CONTAINING THE CD OR DISK MEDIA,
ALONG WITH THE OTHER COMPONENTS Of THE PRODUCT TO THE PLACE OF
PURCHASE FOR A REFUND OF THE PURCHASE PRICE.
1. PROPRIETARY RIGHTS. The SOFTWARE and any accompanying documentation are the
proprietary products of Portlock or its licensors and are protected by national laws and international
treaty provisions. Ownership of the SOFTWARE and all copies, modifications, translations, and
merged portions thereof shall remain with Portlock and its licensors.
2. GRANT OF LICENSE and TERM. The SOFTWARE and accompanying documentation are
being licensed to you, which means you have the right to use the SOFTWARE only in accordance
with this License Agreement. The SOFTWARE is considered in use on a computer when it is loaded
into temporary memory or installed into permanent memory. PERSONAL LICENSE: This license
is personal to you. You may not sublicense, lease, sell or otherwise transfer THE SOFTWARE or
any of the accompanying documentation to any other person. You may use the SOFTWARE only
for your own personal use if you are an individual, or for your own internal business purposes if
you are a business. COMPUTER-SPECIFIC LICENSE: Each permitted copy of the SOFTWARE
may be used only in connection with a hard drive(s) that is permanently connected to ONE specific
computer (either a stand-alone computer or a computer connected to a network) owned or leased
by you. Once a copy of the SOFTWARE has been used on a computer, it may not be used on any
other computer, unless you have permanently stopped using (e.g., sold, destroyed or relinquished
possession of) the SOFTWARE on the original computer. If the SOFTWARE is made available on a
network, only ONE specific computer may access it. It may not be used on any additional computers
without purchasing additional licenses. NUMBER OF COPIES LICENSED: You are authorized to
use ONLY a single copy of the SOFTWARE on a single computer. All copies of the SOFTWARE
must include our copyright notice and other legal notices. UPDATES AND SUPPORT: You are
entitled to receive one year of technical support from the date of purchase. This support period is
valid during the life of the product, which commences when the product is released to manufacturing
and ceases six months after the release of the next major version of the product. Technical support
shall be limited to telephone or e-mail support from Portlock’s offices, unless Portlock specifically
agrees otherwise in writing. TERM: This license is effective from your date of purchase and shall
remain in force until terminated. You may terminate the license and this License Agreement at any

License Agreement

time by destroying the SOFTWARE and the accompanying documentation, together with all copies
in any form.
3. BACKUP COPY. Only ONE copy of the SOFTWARE may be created for archival or backup
purposes.
4. NONPERMITTED USES. Without the express prior written permission of Portlock, you
may not (a) use, copy, modify, alter or transfer, electronically or otherwise, the SOFTWARE or
documentation except as expressly permitted in this License Agreement, or (b) translate, reverse
program, disassemble, decompile or otherwise reverse engineer the SOFTWARE.
5. EXPORT CONTROLS. Certain uses of the SOFTWARE by you may be subject to restrictions
under U.S. regulations relating to exports and ultimate end uses of computer software. You agree to
fully comply with all applicable U.S. laws and regulations, including but not limited to the Export
Administration Act of 1979 as amended from time to time and any regulations promulgated there
under.
6. U.S. GOVERNMENT RESTRICTED RIGHTS. If you are acquiring the SOFTWARE on
behalf of any unit or agency of the United States Government, the following provision applies: It is
acknowledged that the SOFTWARE and the documentation was developed at private expense and
that no part is in the public domain and that the SOFTWARE and documentation are provided with
RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions
as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause
at DFARS252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software-
Restricted Rights at 48 CFR 52.227-19, as applicable. Contractor / Manufacturer is: Portlock, 101
North Main Street, Butte, MT 59701.
7. LIMITED WARRANTY. (a) Portlock to you, the original end user, (i) that the SOFTWARE,
other than third-party software, will perform substantially in accordance with the accompanying
documentation and (ii) that the SOFTWARE is properly recorded on the disk media. This Limited
Warranty extends for ninety (90) days from the date of purchase. Portlock does not warrant any
third-party software that is provided with the SOFTWARE, but Portlock agrees to pass on to you
any warranties of the owner or licensor to the extent permitted by the owner or licensor.
(b) This Limited Warranty does not apply to any Software that has been altered, damaged, abused,
miss-applied or used other than in accordance with this license and any instructions included on the
SOFTWARE and the accompanying documentation.


(c) Portlock’s entire liability and your exclusive remedy under this Limited Warranty shall be the
repair or replacement of any Software that fails to conform to this Limited Warranty, or at Portlock’s
option, return of the price paid for the SOFTWARE. Portlock shall have no liability under this Limited
Warranty unless the SOFTWARE is returned to Portlock or its authorized representative, with a copy
of your receipt, within the warranty period. Any replacement SOFTWARE will be warranted for the
remainder of the original warranty period or 30 days, whichever is longer.
(d) THIS WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES NOT
EXPRESSLY SET FOR THEREIN, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO ANY WARRANTIES OF MERCHANT ABILITY, FITNESS FOR A PARTICULAR
PURPOSE, NON-INFRINGEMENT OR WARRANTIES ARISING FROM USAGE OF TRADE
OR COURSE OF DEALING.
(e) THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHERS
WHICH VARY FROM STATE TO STATE.
(f) Your failure to return the enclosed registration card or complete the electronic registration
included with the SOFTWARE may result in Portlock’s inability to provide you with updates to the
SOFTWARE, and you assume the entire risk of performance and result in such an event
8. LIMITATION OF LIABILITY. IN NO EVENT SHALL PORTLOCK’S LIABILITY
RELATED TO ANY OF THE SOFTWARE EXCEED THE LICENSE FEES ACTUALLY PAID
BY YOU FOR THE SOFTWARE. EXCEPT FOR A RETURN OF THE PURCHASE PRICE
UNDER THE CIRCUMSTANCES PROVIDED UNDER THE LIMITED WARRANTY, NEITHER
PORTLOCK
SOFTWARE NOR ITS SUPPLIERS SHALL IN ANY EVENT BE LIABLE FOR ANY DAMAGES
WHATSOEVER ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE
THE SOFTWARE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND DAMAGES FOR LOSS OF BUSINESS
PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHER
PECUNIARY LOSS, EVEN IF PORTLOCK HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES, WHETHER SUCH LIABILITY IS BASED ON CONTRACT, TORT,
WARRANTY OR ANY OTHER LEGAL OR EQUITABLE GROUNDS. BECAUSE SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL
OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU
9. NO WAIVER. Any failure by either party to this agreement to enforce a specific part of the
agreement in a specific situation is not a waiver of rights under the agreement. The party may still
enforce the rest of the agreement in that situation and may still enforce some or all of the agreement
in other situations.

License Agreement

10. AGREEMENT. This License Agreement constitutes the entire agreement between you and
PORTLOCK pertaining to its subject matter. The laws of the State of Montana govern this License
Agreement. Any litigation arising from this license will be pursued only in the state or federal
courts located in the State of Montana. Even if part of the agreement is held invalid, the rest of the
agreement is still valid, binding and enforceable.


Table of Contents
Chapter One:About Portlock Storage Manager .................................................................................. 14
What is Portlock Storage Manager? ......................................................................................................... 15
Design Philosphy of Portlock Storage Manager ....................................................................................... 15
Before Loading Portlock Storage Manager ............................................................................................. 15
Technical Support ................................................................................................................................. 17

Chapter Two: Using Portlock Storage Manager ................................................................................. 18
Introduction to Portlock Storage Manager ............................................................................................... 19
Introduction to Portlock Remote ............................................................................................................. 19
Introduction to Portlock Installation Methods ......................................................................................... 19
Portlock Storage Manager Installation Methods ...................................................................................... 19
Installing Portlock Storage Manager on NetWare .................................................................................... 20
Method One: Using INSTALL.NLM or NWCONFIG.NLM ................................................................... 21
Method Two: Using PINSTALL.NLM ................................................................................................... 23
Method Three: Using the directory SYS:/STORMGR ............................................................................. 25
Loading Portlock Storage Manager ........................................................................................................ 25

Chapter Three: Drive Commands ....................................................................................................... 26
Introduction to the Drive Commands ....................................................................................................... 27
Explanation of the Drive Initialize Command .......................................................................................... 28
Explanation of the Drive Sector Copy Command ...................................................................................... 30
Explanation of the Drive Compare Command .......................................................................................... 30
Explanation of the Drive Verify Command .............................................................................................. 31

Chapter Four: Partition Commands ................................................................................................... 34
Partition Commands ............................................................................................................................. 35
Activate Partition Command .................................................................................................................. 35
Check Partition Command ..................................................................................................................... 36
Combine NW 6 Master Partitions Command ........................................................................................... 37
Convert to a NW 6 Partition Command ..................................................................................................... 37
Copy Partition Command ...................................................................................................................... 38
Create Partition Command ..................................................................................................................... 39
Delete Partition Command ..................................................................................................................... 41
Hide Partition Command ....................................................................................................................... 41
Image Partition Command ..................................................................................................................... 42
Resize Partition Command .................................................................................................................... 43
Unhide Partition Command ................................................................................................................... 43

Table of Contents

Chapter Five: Volume Commands ....................................................................................................... 44
Volume Check Command ..................................................................................................................... 45
Volume Delete Command ...................................................................................................................... 45
Volume Rename Command ................................................................................................................... 45

Chapter Six: Pool Commands .............................................................................................................. 46
Introduction to Pool Commands ............................................................................................................. 47
Check Pool ............................................................................................................................................ 47
Copy Pool .............................................................................................................................................. 48
Delete Pool ............................................................................................................................................ 49
Move Pool ............................................................................................................................................. 49

Chapter Seven: Image Commands ...................................................................................................... 52
Overview of the Image Commands ......................................................................................................... 53
Disaster Recovery ................................................................................................................................. 54
Cloning a Server .................................................................................................................................... 54
Upgrade of Hard Drives .......................................................................................................................... 54
Write an Image to a Disk File .................................................................................................................... 55
Write an Image to a TCP/IP Link .............................................................................................................. 57
Write an Image to a Tape Drive ................................................................................................................. 58
Write an Image to a CD/DVD Recorder .................................................................................................... 59
Write an Image to an FTP Server .............................................................................................................. 59
Online Imaging .............................................................................................................. 60

Chapter Eight: Restore Commands .................................................................................................... 62
Introduction to the Restore Commands ................................................................................................... 63
Read Image from a Disk File.................................................................................................................... 63
Read Image from a TCP/IP Link .............................................................................................................. 64
Read Image from a Tape Drive ................................................................................................................. 65
Read Image from a CD/DVD ................................................................................................................... 66
Read Image from a Web Server. ............................................................................................................... 66
Read Image from an FTP Server .............................................................................................................. 67


Chapter Nine: Repair Commands ....................................................................................................... 70
Introduction to the Repair Commands ..................................................................................................... 71
Create a Sector Image of a Disk Drive Command ....................................................................................... 71
Fix Master Boot Record (MBR) .............................................................................................................. 72
NetWare Traditional Partition and Volume Recovery Commands ............................................................ 73
Copy a Corrupted Volume to a New Volume .............................................................................................. 74
Repair a Volume with a missing Volume Segment ..................................................................................... 74
Backup FAT Tables to a Disk File .............................................................................................................. 74
NetWare NSS Partition and Volume Recovery Commands ....................................................................... 75
Rebuild a Pool’s Tree .............................................................................................................................. 75
VMware Partition and Volume Recovery Commands .............................................................................. 76

Chapter Ten: Hardware Commands ................................................................................................... 78

Chapter Eleven: System Commands ................................................................................................... 80
Open Logfile ......................................................................................................................................... 80
Close Logfile ......................................................................................................................................... 81
Recv File ............................................................................................................................................... 81
Send File ............................................................................................................................................... 81
Disk Format .......................................................................................................................................... 82

Chapter Twelve: License Renewal ....................................................................................................... 84

AppendixA:Automated Imaging with the use of CRON.NLM ............................................................ 86

Appendix B: Portlock Storage Manager and NSS Snapshots ............................................................... 90
Online Imaging and NSS Snapshots ........................................................................................................ 90
Scripting Support in Portlock Storage Manager ....................................................................................... 91
Guidelines for Crosss-Platform Compatibility of NSS ............................................................................. 92
What is NSS Snapshotting? .................................................................................................................... 92
Benefits of Pool Snapshopts .................................................................................................................... 93
How to Enable Snapshots ........................................................................................................................ 94
Activating NSS Snapshots ..................................................................................................................... 94
Mounting a NetWare NSS Pool Snapshot ................................................................................................. 95

Glossary .............................................................................................................................................. 98


Chapter 1
About Portlock Storage Manager
This chapter includes the following topics:
• What is Portlock Storage Manager?
• Design Philosophy of Portlock Storage Manager
• Before Loading Portlock Storage Manager
• Copying Portlock Storage Manager to a floppy diskette
• Technical Support

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Chapter 1 About Portlock Storage Manager

What is Portlock Storage Manager?
Portlock Storage Manager is software designed to optimize server and desktop storage and protect
critical business data. Users can copy, create, clone, image, restore and resize partitions and volumes.
Recovery of failed servers is very fast and dramatically simplified. Portlock Storage Manager
supports creating images of Linux, NetWare and Windows servers (Windows currently in Beta).
Images can be stored on disk files, TCP/IP communication links, FTP servers and SCSI tape drives.
Third-generation imaging technology supports streaming to the fastest SCSI tape drives or using
high performance communications over TCP/IP for server-to-server cloning.
Portlock Storage Manager provides full-featured control over the size and layout of partitions,
volumes, NSS (Novell Storage Services) volumes and NSS Storage Pools. Compaq, IBM and DELL
Diagnostic partitions are also supported. With Portlock Storage Manager 4.0, NetWare and Linux
customers have a backup, storage management and disaster recovery solution that provides support
for imaging, moving, managing and recovering Novell Storage Services (NSS) pools, volumes and
partitions on both SUSE LINUX and NetWare system kernels. In addition, Portlock Storage Manager
supports all other leading filesystems, such as Reiser, Ext2, Ext3, etc.

Design Philosophy of Portlock Storage Manager
Portlock Storage Manager breaks commands into groups of commands based on the concepts of
Drive, Partition, Volume, Pool, Image, Restore and Repair. For example, if you want to resize a
volume, use the command Volume Resize, located under Volume Commands. If you want to resize a
partition, then use the command Partition Resize under Partition Commands. Before you can modify
a storage item, you must select it. Once an item is selected, a command menu will be displayed with
the supported commands for that item.

NOTE: Not all features are available for all file system
types.

Before Loading Portlock Storage Manager
We recommend installing the latest Service Packs, especially if you are using NSS. However, this
is not a requirement. Our Quality Assurance Department attempts to test Portlock Storage Manager
on all versions of NetWare with all Service Pack releases.
Verify your NetWare and NSS volumes prior to modifying them with Portlock Storage Manager.
Portlock Storage Manager performs a volume check on Traditional and NSS volumes prior to
beginning any modification operation. This ensures that there is no volume corruption and ensures
that Portlock Storage Manager supports the feature set of the volumes. Novell is constantly improving
NetWare and this may result in new file system features being added. Portlock Storage Manager
checks every data structure in a volume to ensure that all features are recognized and supported.

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Portlock Storage Manager operates the same in all supported OS environments: Dismounting where
the underlying OS requires it. The program controls the underlying OS disk access in order to complete
its functionality. Therefore, it is generally a poor idea for end users to be connected when Portlock
Storage Manager is working on the server. Portlock Storage Manager does not require clients to
log off from the server. Servers usually do not need to be rebooted after running Portlock Storage
Manager. Only the volume being modified needs to be dismounted. However, when a volume is
dismounted, files on that volume are no longer accessible. If a volume is dismounted when files are
open, users will not be able to write to these files.

NOTE: BACKUP your data. Protect your data by maintaining
current and reliable backups before you begin any storage
management operation.
Install and use an Uninterruptible Power Supply (UPS).
Portlock Software engineers design fault-tolerant features
wherever possible in Portlock Storage Manager. However,
not every disk operation can withstand power failures.
Protect your servers and desktops with UPS devices.

16

Chapter 1 About Portlock Storage Manager

Technical Support
Portlock is committed to providing support for its products that exceeds the industry standard
for software companies. We provide support via our web site www.portlock.com, email and
telephone.
NOTE: Technical Support is only available in English.
Before Contacting Technical Support
Verify that you are running the current version of Portlock Storage Manager. Our products are updated
often. The README file may indicate that we have already corrected your problem.
• Run Portlock Storage Manager with the stormgr -logfile=stormgr.log command line option.
Technical Support will usually ask for the log file so that we can see your hardware and
software configuration.
• Write down any error or warning messages exactly as displayed by Portlock Storage Manager.
This will often help Technical Support identify the location of the error in the Portlock Storage
Manager source code. This can greatly speed up resolution of a support issue.
• Know the operating system name and version.
• Know the makes and model numbers of the hardware you are using

Contacting Technical Support by Email or Telephone
If you are reporting a problem using Portlock Storage Manager, our preferred support contact is by
email – support@portlock.com – you will receive a response within ONE business day.
If you prefer, you can contact our Technical Support Engineers via telephone: +1-406-723-5200 or
44 (0) 1256 392990 (best choice for Europe).

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Chapter 2
Using Portlock Storage Manager
• Introduction to Portlock Storage Manager
• Introduction to Portlock Remote
• Introduction to Portlock Storage Manager
Installation Methods
• Por tlock Storage Manager Installation
Methods
• Quick Installation of Portlock Storage Manager
on Novell Open Enterprise Server
• Installing Portlock Storage Manager on
NetWare
• Uninstalling Portlock Storage Manager using
NWCONFIG
• Uninstalling Portlock Install, Remote and
Related Products
• Loading Portlock Storage Manager

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Chapter 2 Using Portlock Storage Manager

Introduction to Portlock Storage Manager
Portlock Storage Manager is designed to support a large variety of bare-metal disaster recovery,
server-to-server migration and storage management operations. Users can copy, create, clone, image,
restore and resize partitions and volumes. Users can also image and restore from disk files, tape,
CD/DVD, FTP and web servers. Recovery of failed servers is very fast and dramatically simplified.
No other storage management product offers such a breadth of features.

Introduction to Portlock Remote
Portlock Remote is a Windows-based program that supports remote control of Portlock Storage
Manager. Portlock Remote executes from a DOS box on a Windows platform. You can use this
program rather than using other screen capture tools, such as Rconj or Rconsole.

Introduction to Portlock Installation Methods
Portlock Storage Manager can be installed onto machines running NetWare and Linux operating
systems using several methods. All of the files necessary to support these methods are available from
the web and from the Portlock Boot CD (PBCD).
Download Portlock Storage Manager 4.02 from:
http://www.portlock.com/products/storagemanager/evaluate/
The Portlock Boot CD may be downloaded from:
http://www.portlock.com/products/storagemanager/boot_cd.aspx
The files on the Portlock Boot CD are accessed using two methods:
1. Boot the PBCD into local mode and recover the file(s) from the appropriate products
subdirectory. This method is described fully in a separate document on our web site.
2. Insert the PBCD into a running Windows-based machine and take advantage of the auto-
starting menu that pops up containing access paths to all Portlock products.

Portlock Storage Manager Installation Methods
The required file(s) may be downloaded from:
http://www.portlock.com/products/storagemanager/evaluate/
1. Remote installation of Portlock Storage Manager on NetWare using Portlock Install. File(s):
Portlock Storage Manager Windows-based Installer.
2. Installation of Portlock Storage Manager natively on NetWare servers from a floppy diskette.
File(s): Minimum files to run Portlock Storage Manager from a floppy. Unzip to a formatted
floppy diskette.

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3. Installation of Portlock Storage Manager natively on NetWare servers using NWConfig or
Pinstall methods. File(s): Download the zipped NetWare-based Installer. Unzip and execute
NWConfig or PInstall to run Portlock Storage Manager on a NetWare server. Create the
directory SYS:/STORMGR. Unzip into this directory. No installation is required. Create a
temporary directory on your NetWare server and unzip these files into this directory.
NetWare 3.x & 4.x - run PINSTALL.NLM to install.
NetWare 5.x & 6.x - run NWCONFIG.NLM to install.

NOTE: Updated software evaluation licenses are
available at : http://por tlock .com/download/
portlock.zip

Quick Installation of Portlock Storage Manager on
Novell Open Enterprise Server
1. Start a bash shell at the NetWare server console. Type “bash” at the server prompt.
2. Create a directory to store the Portlock Storage Manager files. Type “mkdir sys:/stormgr”
at the bash prompt.
3. Switch directories to sys:/stormgr. Type “cd /stormgr” at the bash prompt.
4. Download Portlock Storage Manager: Type “wget www.portlock.com/download/stormgr_
40.zip” at the bash prompt.
5. Unzip the files. Type “unzip stormgr_40.zip” at the bash prompt.
6. Copy your purchased license (optional). Insert a floppy diskette with your license. Type
“copy a:stormgr.lic stormgr.lic”.
7. Exit the bash shell. Type “exit” at the bash prompt.
8. Start Portlock Storage Manager. Type “sys:/stormgr/stormgr” at the server prompt.

Installing Portlock Storage Manager on NetWare
If you are installing from a CD-ROM, insert the CD-ROM into your drive. If you downloaded the
software, the software is packaged as a ZIP file. Create a temporary directory on your system and
unzip the files. There are three supported installation methods:
Method One: Using INSTALL.NLM or NWCONFIG.NLM
Method Two: Using PINSTALL.NLM

20


Method Three: Using the directory SYS:/STORMGR

WARNING: Do not use emm386.exe in
config.sys for the DOS version of Storage
Manager. There are many issues associated
with this memor y manager. Por tlock
Storage Manager has removed the need for
emm386.exe.

Method One: Using INSTALL.NLM or NWCONFIG.NLM
First, copy the files either to a floppy diskette or to a temporary directory on your server.
Next, from the NetWare system console, type nwconfig and press [Enter]
From the Configuration Options menu, select Product Options and press [Enter].

From the Other Installation Actions menu, select Install a product not listed and press [Enter]
to continue.

21


The Previously Specified Paths menu will appear. Press [Enter] to continue.

NOTE: Even though the highlighted Previously Specified
Path may not be correct, go ahead and continue because
the next screen will give the option to specify a different
path.

A confirmation box will appear. Press [F3] to specify a different path or [Enter] to continue.

At this point, specify a directory path. In the example below, C:STORMGR was entered because
that is where we unzipped the Portlock Storage Manager files. Press [Enter] to continue.

Indicate which file groups you want installed by using the [Enter] key to toggle the [X] next to each
item. Because there is only one group for the Portlock Storage Manager version to be installed and
it is already marked, we will continue by pressing [F10] to Accept marked groups and continue.

After accepting the marked groups, the File Copy Status screen will appear. On top of this screen, the
Available Options menu will appear. To continue, select Install Storage Manager by highlighting
it and pressing [Enter].

22


The Portlock License Agreement will appear. Make sure you read the entire License Agreement
by using the down arrow key to scroll through the document and when finished, press [ESC] to
continue.

From this screen, select the option Accept License Agreement and press [Enter]. To reject the
license agreement, select the option Reject License Agreement. If you choose to reject the license
agreement, you will be unable to install Portlock Storage Manager and you will be returned to the
Configuration Options menu.

The file copy procedure will begin after you accept the license agreement. Once all of the files
have been copied and the status bar reaches 100%, a message box will appear indicating that the
installation of Portlock Storage Manager is complete. Press [Enter] to continue and [ESC] to exit
NWCONFIG.

Method Two: Using PINSTALL.NLM
From the server console, type: load a:pinstall.nlm if the files are on a floppy diskette, or type load
<path>/pinstall.nlm if the files are on a directory on the server. In example below, pinstall.nlm is
located in the STORMGR directory on the C: drive.

23


From the Install Portlock Storage Manager screen, choose YES to begin installing Portlock Storage
Manager. Press [Enter] to continue.

This screen shows the Portlock License Agreement. After reviewing the license agreement, press
[Enter] to continue and accept the license agreement or [ESC] to return to the previous screen.

From the Available Options menu, choose Accept License Agreement (if you accept the terms of
the agreement) to continue with the installation and press [Enter].

The Software Installation Progress screen displays showing the installation of Portlock Storage
Manager was successful.

24


Method Three: Using the directory SYS:/STORMGR
To install using the directory SYS:/STORMGR, copy the files to the SYS:/STORMGR directory on
your server. The software can also be copied to any directory on your server.

Loading Portlock Storage Manager
The default installation directory for Portlock Storage Manager is SYS:/STORMGR. To load Portlock
Storage Manager, type: load sys:/stormgr/stormgr. We recommend including the logfile command
line option: load sys:/stormgr/stormgr –logfile=sys:/stormgr.log or if you are going to manipulate
storage on the SYS: volume then save the logfile to the C: drive as shown in the Execute from DOS
line. To execute Portlock Storage Manager from DOS, type: stormgr –logfile=c:/stormgr.log. As
a shortcut, create a file in the SYS:/SYSTEM directory named stormgr.ncf. Place the following
command line into this file: load sys:/stormgr/stormgr –logfile=sys:/stormgr.log. After attempting
this procedure, you can type stormgr at the server console and load Portlock Storage Manager
without specifying the path and options.

25


Chapter 3
Drive Commands
• Introduction to the Drive Commands
• Explanation of the Drive Information Command
• Explanation of the Drive Initialize Command
• Explanation of the Drive Sector Copy Command
• Explanation of the Drive Compare Command
• Explanation of the Drive Verify Command

26

Chapter 3 Drive Commands

Introduction to the Drive Commands
The Drive Commands are designed to diagnose problems and perform various storage management
operations at the drive level. With the use of Drive Commands, a storage device can be copied,
compared, checked for errors and/or cleared of all existing data. The Drive Commands make it fast
and easy for users to work with their storage devices at the drive level without the need to worry
about partitions, volumes and files.
The Main Menu offers access to all the features of Portlock Storage Manager quickly and easily. To
access the Drive Commands, select Drive Commands from the Main Menu and press [Enter].

Inside the Drive Commands you will find information regarding your drives that currently reside
on the device selected which will include partition type, partition size, free space, drive type and
virtual environment.
If you have multiple devices in your configuration they will be listed under the Select Drive menu
as shown below. Select your desired device for a list of options.

Your list of options will include Drive Attach, Copy, Create, Expand, Information, Initialize, Compare
and Verify. Drive Attach, Copy, Create and Expand are primarily for virtual environments.

27


You will find the rest of the Drive Commands useful for incidents such as information about your
drive or checking the sectors of your drive for errors and performance. Drive Initialize must be used
with caution because it will completely delete all partitions on your device.

Drive Initialize
The Drive Initialize command will rewrite the boot sector of a device. This will delete all partition
table information. This command is designed to be used on new devices that do not yet have a valid
partition table.

NOTE: Do not run this command on a device with valid
partitions. This will wipe your device clean.

Highlight and select the device you wish to initialize:

You will be warned that all partitions on your device will be deleted. If you proceed, you will lose
all data on your device.

28


You have the option of writing all device sectors with a data pattern. You may skip this phase. When
“Write All Device Sectors with Data Pattern” is selected, Portlock Storage Manager will start sector-
by-sector initialization of the selected disk drive.

It is not always necessary to initialize every sector of your drive. This can be a lengthy process,
depending on the size and speed of your device.

29


Drive Sector Copy
The Drive Sector Copy command is used to copy one disk drive to another. The two drives
will be an exact copy of each other. This command is typically used during data recovery.
It should not be used as a method to make a copy of a partition. Most modern operating
systems embed information into the partitions that must be modified for correct disk cloning.
You should use the Partition or Image Commands to manage your partitions.

Drive Compare
The Drive Compare command will compare two disk drives. This command can be run after a Drive
Sector Copy to verify that the copy was successful.

NOTE: You must have two devices on your system in order
to run this command.

Select the drive you wish to make your comparison with:

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If you are trying to compare two drives that are not the same size, Portlock Storage Manager
will prompt you with a message stating the amount of sectors that will be compared. The
size of sectors will be dependant on the size of your drives.

Drive Verify
The Drive Verify command will perform a test of the disk device. There are several types of tests,
including Read-Only and Read-Write. Read-Only commands will not modify the media, and are safe
to run when there are partitions and volumes present. The Read-Write commands are destructive
and will destroy partitions and volumes.

WARNING: Do not execute Read-Write
commands on a device with valid partitions
and volumes. Doing so will delete all data.

1. Read-Only Sequential Verify
This method performs a read-only sequential scan of the disk drive. Block sizes from 1 sector to
128 sectors per I/O are supported. No data is written to the drive. This is also a quick method to
determine the read performance of a disk drive.
2. Read-Only Random Verify
This method performs a read-only random scan of the disk drive. The software generates a random
number which determines the sector to read. Block sizes from 1 sector to 128 sectors per I/O are
supported. No data is written to the drive. This method is quick in determining the random I/O
performance of a disk drive.

31


3. Read-Write Sequential Verify
This method verifies that data can be written to a disk drive and then read back. A data pattern that
is unique to each sector is written to the disk and then compared on read back. Block sizes from 1
sector to 128 sectors per I/O are supported. For this verify mode, an option is to perform an extensive
verify, which writes multiple data patterns to the disk drive. This includes performing a bit-walk data
pattern to detect missing sector bits. Data is written to the drive, which will destroy all partitions,
volumes and data on the disk drive.
4. Read-Write Random Verify
This method verifies that the data can be written to a disk drive and then read back. The software
generates a random number that is used to determine the sector to write/read. Block sizes from 1
sector to 128 sectors per I/O are supported. For this verify mode, an option is to perform an extensive
verify, which writes multiple data patterns to the disk drive. This includes performing a bit-walk data
pattern to detect missing sector bits. Data is written to the drive, which will destroy all partitions,
volumes and data on the disk drive.

Two options for verifying your disk drive are verifying the entire drive or part of the drive. If you
choose to verify only part of the drive, Portlock Storage Manager will prompt you for information
regarding the length of the drive verification you wish to carry out.

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Portlock Storage Manager will give you the option of how many sectors per I/O to complete.

NOTE: Portlock Storage Manager supports various size
I/O operations. The size of an I/O is measured in sectors.
The larger the I/O size, the faster most drives can transfer
data. Most devices are limited to 128 sectors (64 KB) per I/O
operation. Some devices can transfer larger amounts.

Give Portlock Storage Manager a number of passes you wish Drive Verify to make. In most cases,
one pass is substantial.

The drive verification process will begin and may take a few minutes.

33


Chapter 4
Partition Commands
This chapter covers the following commands:
• Partition Commands
• Activate Partition
• Copy Partition
• Defragment Partition
• Delete Partition
• Dismount Partition
• Display Partition
• Format Partition
• Hide Partition
• Image Partition
• Mount Partition
• Resize Partition
• Unhide Partition

34

Chapter 4 Partition Commands

Partition Commands
The Partition Commands are designed to help you manage and diagnose problems and perform
storage management operations3 at the partition level. By selecting the Partition Commands from
the Main Menu of Portlock Storage Manager, you will find a number of options to assist you in
managing your system.

Note: There are several features within the Partition
Commands that are only usable when running under a
NetWare system.

From the Partition Commands you will have the option to Activate, Check, Copy, Create, Defrag,
Delete, Dismount, Display, Format, Hide, Image, Mount, Resize and Unhide. There are many different
scenarios for each command, all of which can be beneficial when managing your system.

Activate Partition
The Activate Partition command is used to modify which partition will be set to boot in the Master
Boot Record (MBR). For example, various MS-DOS partitions could be present on a drive, but only
one could be active or able to “boot.”

35


Portlock Storage Manager will provide you with a list of partitions to activate. Your system will not
boot from an inactive partition.

Check Partition
The check partition feature will ensure that you have no warnings or errors that reside with any of
the partitions on your device.

Portlock Storage Manager will provide you with a list of partitions on your device. Choose the
partition that you wish to check.

36


Once the partition check is complete and you have not received any notices or warnings, you will
see that everything is checked with a “Success.”

Combine NetWare 6 Master Partition
From the Select Partition Command menu, select Combine NW 6 Master Partitions and press
[Enter]. The selected NetWare 6 master partition tables will be combined and you will be returned
to the Select Partition Command menu.

NOTE: Once you’ve combined partitions, you cannot revert
those partitions to their original state.

Convert into a NetWare 6 Partition
Select the Convert into a NW 6 Partition from the Select Partition Command menu.

37


When migrating or copying partitions, ensure that you have an activated partition. If there is no
activated partition or the correct partition is not activated, your system may not boot. Partitions
marked with an asterisk (*) are bootable partitions.
Checking your partition may be a good idea before beginning any image or copy to ensure that your
have no errors or corruption with any one partition.

Copy Partition
Choose the option “Copy Partition” as seen below. This will
allow you to copy your partition to free space on your existing
drive or to an additional device on your system. For example:
You have a 9 GB drive that is almost full and you would like
to replace this drive with a larger one. You can accomplish this
by installing a new, larger drive (if applicable) and copy the
partition to the larger drive and resize it using the Partition
Resize command.
After selecting your device, its partitions are displayed. Once you have selected the partition you
wish to copy, Portlock Storage Manager will ask you where you want to copy your partition. If you
have no other existing devices on your system, you will need to copy your partition to the original
device. You will not have the option to copy a partition if you do not have enough free space on the
original device.
Two pools with the same name cannot reside on the same server. Portlock Storage Manager will ask
you to rename the partition/pool that your are copying.

NOTE: You may rename
your partition/pool back to
its original name once the
original partition/pool has
been discarded.

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Portlock Storage Manager checks all partitions before allowing management operations to ensure
that you are not moving or managing a potentially corrupted partition.

You will need to rename your volume just as you did for your pool because Portlock Storage Manager
does not allow you to have duplicate volume names.

Select the device you wish to copy to and ensure you have enough free space on this device before
beginning the copying process.
Upon copying your volume, you will have the option to resize your pool. Portlock Storage Manager
will provide you with a minimum and a maximum size. If you do not wish to resize, select the default
size provided and press [Enter].

The copying process will begin and may take a few minutes.

Create Partition
The Create Partition command will allow you to create partitions so that data management can
be more streamlined and changes can be made to the layout and location of your volumes and data.
This command is most commonly used to prepare an un-partitioned disk or disk with available free
space for use. A number of different partitions can be created using this command. Partitions that
can be created with Portlock Storage Manager are DOS, FAT16, FAT32, NetWare, NTFS, Linux
Swap and ReiserFS.

39


NOTE: Portlock Storage Manager can only create a partition
if there is available free disk space to do so.

Portlock Storage Manager will provide you with a list of partition types to create. Select the type
that you wish to create and press [Enter].

Create either a NetWare Traditional or NSS partition.

Portlock Storage Manager specifies a minimum and a maximum size for your partition. Specify the
size for your new partition and press [F10].

40


Delete Partition
Deleting a partition is sometimes necessary to create free space for different scenarios. To delete a
partition, select Delete Partition from the Partitions Command menu.

The partitions you may delete are displayed:

Hide Partition
The Hide Partition command will allow you to hide partitions by changing their partition type in
the Master Boot Record (MBR). This command is most useful when copying a NetWare partition
without renaming the volumes inside of it. By hiding the partition, NetWare will not have a conflict
with volume names.

Choose the partition that you wish to hide from the selection list and then confirm the process.

41


Image Partition
This allows you to take an image of a partition. The Image Partition command is designed to take
a sector-by-sector image of the partition. It should not be used for normal image/restore operations
as it is only designed to be used for disaster recovery in the event of a failure.
This command is intended for data recovery operations and not for duplicating partitions as most
modern operating systems embed information into the partitions that must be modified for correct
partition cloning.

Select the partition that you wish to image from the selection menu:

Portlock Storage Manager will provide you with several types of destinations to choose from. Choose
the one that best suits your needs. For more information on imaging and destination selection, please
see the Imaging Commands.

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Resize Partition
This command resizes DOS, NetWare and NSS partitions. A partition can be
resized larger or smaller, contain one or more volume segments, be resized
by changing the starting or ending position of a partition and can also be
moved. Volumes within a partition are not resized by this command. DOS
partitions can be resized larger and smaller,
both in place and upon image restoration.
NSS partitions may only be resized larger.
However, NetWare Traditional partitions
may be resized both smaller and larger. Adequate disk space for resize-larger is needed since Portlock
Storage Manager does not move partitions for the resize process.
Portlock Storage Manager will provide you with a list of partitions to
resize. Choose the partition you wish to resize and press [Enter].
You will now be given a minimum and a maximum size that you will
be able to resize your partition. Enter the new size in MB and press [Enter].

Unhide Partition
The Unhide Partition command will do the opposite of the hide command
by reverting the partition type bit in the MBR. Do not use duplicate volume
names. Portlock Storage Manager will detect duplicate volume names and
will prevent you from proceeding until the volumes have unique names. Use
the Volume Rename Command to rename your volume.
Once you have chosen Unhide Partition, Portlock Storage Manager will show you a list of all the
hidden partitions on your device. Select
the partition you wish to unhide and press
[Enter].

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Chapter 5
Volume Commands
• Volume Check Command
• Volume Delete Command
• Volume Rename Command

44

Chapter 5 Volume Commands

The Volume Commands are a subset of NetWare-specific commands
that will allow the user to perform a variety of tasks on NetWare
volumes. A few of the more commonly used commands are Volume
Rename, Volume Resize/Merge and Volume Copy. If you wish to
work with volumes and not partitions, this would be the appropriate
selection. Depending on which version of NetWare you are using,
Portlock Storage Manager will present the appropriate commands
on the Volume Menu. On servers running versions of NetWare that
use NSS technology, a NSS Volume Command item will be available
from the Volume Menu.
Portlock Storage Manager will provide you
with a list of all the volumes on your server.
Select the volume that you wish to manage.

Volume Check
The Volume Check command allows a quick, comprehensive check
of the selected volume. When this command is used, Portlock Storage
Manager will read and analyze the primary FAT Table, verify the
Secondary FAT, read the directory tables and analyze the DIR Tables.
This is a read-only command that checks a volume for errors. It does
not repair any volume errors. Use the NetWare VREPAIR program
to repair a Traditional NetWare volume.
If your volume check passed without any
errors you will be able to continue with
managing your volume.

Volume Delete
This will permanently delete a volume from your pool and device.
Use this command with caution as all data may potentially be lost

Volume Rename
Enter a new volume name for your volume. This must be a
unique name for Portlock Storage Manager to accept it.

45


Chapter 6
Pool Commands
• Introduction to the Pool Commands
• Activate Pool
• Check Pool
• Copy Pool
• Create Pool
• Create Volume
• Deactivate Pool
• Delete Pool
• Hide Pool
• List Pools
• Move Pool
• Rebuild Pool
• Rename Pool
• Resize Pool
• Undelete Pool
• Unhide Pool
• Verify Pool

46

Chapter 6 Pool Commands

Introduction to the Pool Commands
The activate Pool Command will allow the user to activate the currently selected pool. Once the
user selects this option, Portlock Storage Manager will activate the selected pool and return to the
NSS Pool Command menu.

NOTE: When possible, make sure you have a verified
backup of all of the volumes in the Pool you are trying to
rebuild. A system crash that halts running processes can
cause volume errors, but they are typically repaired during
volume mount. If the errors persist, use Rebuild Pool and
Verify Pool commands to try and resolve any problems.

Check Pool
The Check Pool Command will allow the user to test the integrity of the selected pool. Some of the
tests that will be performed include Verification of NSS Partition, Super Block, Free Tree, Check
Point, Name Tree, Dir Tree, User Tree, Leaf Tree and more.
From the Select NSS Pool Command menu, select Check Pool by highlighting it and pressing
[Enter]. You will be prompted to dismount any mounted volumes before proceeding.

NOTE: The Check Pool command uses Portlock’s pool-
checking facilities with Portlock Storage Manager on a
pool and it only reads the pool and does not correct any
errors.

47


Portlock Storage Manager will show you a list off pools that reside on your server. Choose the pool
that you wish to perform the check.

You may continue managing your pool after the pool check passes.

Copy Pool
The Copy Pool command allows you to copy an existing Pool to a new storage location on an existing
disk or a new disk. The copy will create a new pool with all of the volumes inside the pool. You will
need to assign new, unique names to the pool and the volumes inside the pool.

Portlock Storage Manager will require you to rename your pool and volume as you cannot have
duplicate pool and volume names on your server.

48


Select the device that you wish to copy your pool to. Verify that you have enough free space on your
device or Portlock Storage Manager will not allow you to begin the copying process.

Delete Pool
The Delete Pool command allows you to delete existing pools on your server. If a pool is deleted
unintentionally while using Console One, you can use Portlock Storage Manager to undelete the
pool. Select the Undelete Pool option to see which pools may be undeleted.

Move Pool
This command allows you to “move” a pool from one storage location to another. The process involves
Portlock Storage Manager hiding the original pool and copying it to the new storage location. The
moved pool is identical to the hidden pool. All rights, restrictions, etc. are preserved as part of the
move. This command is ideal when used to migrate from old storage to new storage, such as a locally
attached disk to a new SAN environment. Select Move Pool from the Pool Commands menu to
move a pool. If the move does not complete successfully, unhide the original pool and try again.

49


After you select the pool to move and the device to move your pool to, Portlock Storage Manager
will perform a pool check to ensure your pool is in good condition before moving it.

During the pool remove you will be given the option to resize your pool. Portlock Storage Manager
will give you a minimum and a maximum size to choose from.

Once the pool move is complete you can confirm the move was a success by checking your device
and the data in your pool.

50


51


Chapter 7
Image Commands
• Overview of the Image Commands
• Disaster Recovery
• Cloning a Server
• Upgrading Hard Drives
• Writing Image to a Disk Drive
• Writing an Image to a TCP/IP Link
• Writing an Image to a Tape Drive
• Writing an Image to a CD/DVD Recorder
• Writing an image to a FTP Server
• Online Imaging

52

Chapter 7 Image Commands

Overview of the Image Commands
Portlock Storage Manager images Compaq, Dell and IBM diagnostic partitions, DOS FAT-16
partitions, Traditional Volumes and NSS Volumes. The volumes within a NetWare partition are imaged,
but NetWare partitions are not imaged. Imaging the NetWare partition is unnecessary as they are
created on the fly by Portlock Storage Manager during a restore. The Image Command dismounts
Windows file systems before imaging when the Portlock Boot CD (WinPE) is used.
Portlock Storage Manager images Traditional and NSS Volumes by storing the volume ATA blocks
and file system structure into the image. This allows the volumes to be resizable during the restore.
Portlock Storage Manager implements a third-generation technology for imaging NetWare servers
that maximizes the performance of the image and restore commands. For most systems, Portlock
Storage Manager can easily stream the fastest SCSI tape drives such as Quantum’s LTO-3. An entire
NetWare server can be saved into an image that can be stored as an image file on another server or as
an image written to a SCSI tape drive. Images can consist of multiple files that are “spanned.” Spanning
supports images that are larger than the media to which they are written (i.e., CD/DVDs).
Restoring an image can be done from DOS or NetWare. An entire server or just portions of the
server can be restored from the image. Portlock Storage Manager does not support individual file
recovery from images. This is a deliberate design decision due to our goal of very high performance
and compressibility of images.
DOS FAT-32 partitions cannot be resized. This is a feature that will be added in a future release.
Compaq Diagnostic partitions are not resizable when restored. This is also deliberate, as
Diagnostic partitions are special types of partitions. Partitions can be enlarged using the Partition
Copy command.

NOTE: It is not possible to image volumes within a pool.
To move a volume from one pool to another, you need to
use the Volume Copy command.

Portlock Storage Manager images Traditional and NSS volumes by storing the volume data blocks
and file system structure into the image. This allows the volumes to be resizable during the restore.
Portlock Storage Manager can image a NetWare server while NetWare is running or from DOS.
Device drivers written for NetWare are 32-bit drivers that have been optimized for performance.
For this reason, we recommend imaging servers from NetWare instead of from DOS. DOS device
drivers are typically 16-bit, real-mode drivers that are usually optimized for small memory size, not
performance. You will often see a two-to-one performance difference between DOS device drivers
and NetWare device drivers.

53


Portlock Storage Manager supports both the NWPA (HAM) drivers and NWIO (DSK) drivers for
communicating with tape drives. Portlock Storage Manager interfaces directly with the HAM drivers
when using the NWPA interface. When using the NWIO interface, Portlock Storage Manager uses the
ASPI interface. NWPA drivers are faster. Portlock Storage Manager only supports ASPI drivers for
communicating with tape drives under DOS. ASPI drivers provide interface to SCSI Host Adapters
that are consistent with various SCSI Controllers.

Disaster Recovery
If you are using Portlock Storage Manager to create an offsite disaster recovery image, remember that
when you restore the image, only the data present at the time you created the image will be restored.
Any newer files will not be part of the image that you have. For disaster recovery, you need to restore
the image that you made with Portlock Storage Manager and overwrite the information with the
latest version of the backup. This will provide you with all of the data up to the most recent backup
that you restored. Your only consideration is that all of your user IDs and passwords for these user
IDs will be the ones that were used when the Portlock Storage Manager image was created. Backup
software such as FutureGate’s DeTroubler® supports restoration of NDS objects, which is acceptable
in a single-server tree, but please consult your backup software manual for more information.

Cloning a Server
This method is used when you are upgrading the hardware for your server. In this case, you use
Portlock Storage Manager to create an image of the old server and restore it on your new server.
Once the image is restored to the new server, you may have to modify the server so that it supports
the new disk controller and Network Interface Card before your users will be able to login to the
server. Please consult the manuals for your new hardware to ensure you have the correct drivers
loaded for the disk subsystem under NetWare.

Upgrading Hard Drives
This is the simplest solution for upgrading your server. Create an image of your server, remove the
existing drives, install the new drives and restore the Portlock Storage Manager image, resizing the
volumes as appropriate.
The imaging process will give you the following options:
• Image entire system
• Image a single disk drive
• Create a Sector Image of a disk drive
• Create a Sector Image of a partition
• Create a Sector Image of a disk region

54


Creating a sector image of a disk drive and of a partition is also the same process as the
aforementioned Drive and Partition Commands. Choose to Create a Sector Image when
you would like a bit-for-bit image. However, this command is most commonly used for data
recovery purposes and backing up a failing drive partition or region – errors and all.

When selecting to image your system your will receive a list of all the partitions that reside
on the device you selected. You may skip a partition for the imaging process by pressing F5.

By default, Portlock Storage Manager will select all partitions on your device. Press [Enter]
to image your entire server and view the image status next to each partition.
If you have volumes present, you will be asked if you wish to purge all volumes.

Write Image to a Disk File
For your imaging process Portlock Storage Manager provides you with several different
types of destinations for ease of management. Your destination selection will consist of:
• Write image to a disk file
• Write image to a TCP/IP link
• Write image to a Tape Drive
• Write image to a CD/DVD Recorder
• Write image to an FTP Server

55


This guide will take you through each selection. For the first destination select Write image
to a disk file.
Your image can be written to a DOS partition or a NetWare volume. Specify the path for
your image and press [Enter].

Portlock Storage Manager provides you with several options pertaining to the image being created. The
first option you are given is Compression, which can be enabled or disabled. Enabling compression
will create smaller file sizes but will take longer to image and restore. Disabling compression increases
imaging and restoring speeds but results in larger file sizes.
The second option is Image File. With Image File, you may:
1. Auto-name image files. This will name the files with an increasing numeric extension for
each image file, such as .001, .002, etc.
2. Ask for new image filename when the image file is full. Enabling this will automatically
split the entire image file into 2,000 MB segments.
3. Split Image Files at 2,000 MB. This value can be changed. Enabling this will automatically
split the entire image file into 2,000 MB segments.
4. Wait after each image file change. Enabling this will pause the process after each image
file change. Since all the choices are pertinent to our example, we will press [Enter] to
continue.

NOTE: Portlock Storage Manager supports limiting the
size of each image file to any size in multiples of 1,000,000
bytes. If you want to create an image that is limited to 650
MB for writing to a CD-ROM, specify a size of 650 in the
Split. If you want to use removable media and you want to
exchange the media when full, enable the Wait after each
image file change option. If you want to write images to
a Windows partition and have Portlock Storage Manager
auto-name each file after the first one, enable the Auto-
name image files field.

56


Auto-naming image files will cause Portlock Storage Manger to write with the name of the image
file that you specify. If you specified an image filename of netware.img, a new file is created with
a suffix of .000 (e.g. netware.000) when the file size limit is reached. As each file fills a new file is
created, e.g. netware.001, etc. If the disk runs out of space, you will be prompted for a new filename,
and the process can repeat on the new disk drive or volume.

NOTE: Never give the initial image file a numeric extension
as you may overwrite one of the files that you require as
part of the image. Also ensure that the image files are no
larger than 2,000 MB in size.

Portlock Storage Manager will begin the imaging process and it may take a few minutes to
complete.

Write Image to a TCP/IP Link
Portlock Storage Manager supports sending an image over a TCP/IP link. The machine that is running
on the other end of the TCP/IP link can be Portlock Storage Manager running in Restore Mode,
which implements server-to-server cloning. The other end of the TCP/IP link can also be Portlock
Image Manager, (IMAGEMGR.NLM , located in the same directory as Portlock Storage Manager)
which can receive data from TCP/IP and write it as a disk file, or write it to a SCSI tape drive. The
latter supports a multi-server environment with only one SCSI tape drive.

57


When using Portlock Storage Manager on two servers with one executing the Image Server
command and the other server executing the Restore Server command, you can clone servers at
very high speeds. Portlock Storage Manger has been written with special performance features for
high-speed tape drives. With the increased size of disk drives and RAID arrays, classic file-by-file
backup methods are too slow.

Portlock Storage Manager can compress the image as it is being written. For a server-to-server
migration, you should not enable compression because it can slow the process down. From the
Compression Mode menu, select whether to disable or enable Software Write Compression and
press [Enter] to continue.

When transferring an image via TCP/IP, one side needs to be a server, and the other side needs to be
a client. The system that is running as a server must be started first. The system running as a server
will listen for a connection from the other system (client). Select the TCP/IP mode for this system
and press [Enter] to continue.

When selecting TCP/IP Server mode, Portlock Storage Manager will provide you with the IP
address of your server and then listen for a connection from the client side. Please view the Restore
Commands for completing your migration.

Write Image to a Tape Drive
Portlock Storage Manager supports all SCSI tape drives that support writing in Variable Length
Mode. Portlock Storage Manager does not support tape drives that only support block mode. This
is not an issue, as all modern SCSI tape drives support Variable Length Mode. It provides better
tape capacity and higher performance.

58


Portlock Storage Manager writes to a SCSI tape drive using a 32,768-byte block size. This block
size was chosen to maximize performance and tape capacity. Portlock Storage Manager will write
to a tape until the Early Warning of End of Media is detected. A file mark is written to the tape
and the tape is rewound. The cycle repeats itself with a new tape until all data to be imaged has been
written to tape. This allows an image to be spanned across multiple tapes.
Portlock Storage Manager encodes header information while writing to tape. This header information
ensures that data written to tape can be verified when read back. If compression is enabled, additional
information is written to ensure the validity of the uncompressed data.

Write Image to a CD/DVD Recorder
This command allows you to directly image to a DVD recorder. As most servers do not have DVD
recorders installed (in some cases not even a DVD-ROM), a better option may be to image the
server to an FTP server (see next section for details) and
then burn those created images to a DVD or CD to do a file
restore (see Chapter 8 for details on restoration of images
from a disk file).
The DVD image command creates an image of your server on a recordable DVD. If the media is
not formatted then Portlock Storage Manager will format the media and then proceed to write the
image. If the image size exceeds the capacity of the media, you will be asked to remove the existing
media and insert new media so the image can be spanned to accommodate the full image.
Write Image to a FTP Server
Imaging and restoring using a remote FTP server allows network administrators to store and retrieve
images of volumes, partitions and even entire servers. This function is good for backups and for
storing and retrieving images used in a test environment. From the Select Image Destination menu,
select Write image to an FTP server by highlighting it and pressing [Enter].
* See Write Image to a Disk File on page 56 for your Compression and Image File options
NOTE: Some FTP servers are case sensitive for file names.
For example, if a file is “DOS.img,” specifying “dos.img” will
not work.

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You are prompted to enter the IP address, the name of the file that is to be created and the username
and password of the remote FTP server. Portlock Storage Manager will communicate with the server
and start the actual imaging process. It will also simultaneously send the image to the FTP server
to be stored as an image file.
Depending on your user rights on your FTP server, you may be able to send your image to a specific
folder.

Note: Some FTP servers have a default timeout setting
that may need to be configured before you begin the
imaging process. If your timeout setting is not sufficient,
the imaging process may not complete.

Online Imaging
Portlock Online Imaging provides block based imaging for NetWare 6.5 SP3 or later NSS Pools while
they are active with mounted volumes. Portlock Online Imaging depends upon Novell SnapShot
Backup. An NSS Pool, which can be empty, is used by Novell SnapShot Backup to store the deltas
during an image command. Portlock Storage Manager automatically freezes the selected pools,
creates the snapshots, images the pools, thaws the selected pools and finally deletes the snapshots.

Common reasons that Online Imaging fails:

• The Pool is corrupted.
• The Pool holding the snapshot is corrupted.
• The Pool has too many deleted files. Consider purging the volumes within the pool.
• The Pool does not have sufficient free space. Cleanup the volumes within the pool.
• There is too much I/O activity on the Pool. NetWare must duplicate data that is modified
on the pool during an online image. Consider moving some application’s datasets to other
volumes to balance pool I/O.
• There is not enough free space on the pool holding the snapshot.
• There are hardware problems causing I/O errors on either the Pool or the pool holding the
snapshot.

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NSS Pools Must be in a Stable and Warning-Free State for NetWare’s Snapshot
Feature to Work Correctly
Check your Pool:
• Run “Check Pool” from Portlock Storage Manager.
• This command is located under the “Pool Commands” menu.
• Add the command line option “-logfile=filename”, without the quotes when starting
Portlock Storage Manager.
• Specify the full path to the log file (example: -logfile=C:/STORMGR.LOG).
• You can specify a floppy so that nothing on the server is modified (-logfile=A:/
STORMGR.LOG).
• Do not specify a volume located on a pool that you are “checking” as the log file
would be closed before the full results of the Pool Check could be written.
Verify your Pool:
• Execute Novell’s “nss /poolverify” command from the console. Select the pool to be verified.
See the notes below about log files.
Rebuild your Pool:
• If there are any warnings or errors from the above commands run a “nss /poolrebuild” and
then repeat the check and the verify.

Troubleshooting Pool Errors During an Online Image

• Reboot the server so that everything is in a stable state.
• Consider purging the volumes in the pool. We have seen a number for issues (NetWare bugs)
when there are a lot of “unpurged” files.
• Manually create a snapshot and verify both the original pool and the snapshot pool:
• Assuming that your problem pool is called “SYS” and you have another pool called “TEST”
to store the snapshot, execute the following commands from the NetWare console:
• mm snap list - This will display any snapshots on the server. This should be an empty list
• mm snap create sys test sys_snap - This creates a new snapshot called “SYS_SNAP”,
stores the temporary pool data on pool “TEST”. The original pool is called “SYS”.
Change the names according to your setup.
• mm snap list - Verify that your snapshot was created successfully.
• mm snap activate sys_snap - This activates the snapshot pool called “SYS_SNAP”.
• nss /PoolVerify=SYS - This will verify the active pool “SYS”.
• nss /PoolVerify=SYS_SNAP - This will verify the snapshot of pool “SYS”
• When Portlock Storage Manager is performing an “Online Image” of a pool, SYS_SNAP
is the pool being imaged.

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Chapter 8
Restore Commands
• Introduction to the Restore Commands
• Read Image from a Disk File
• Read Image from a TCP/IP Link
• Read Image from a Tape Drive
• Read Image from a CD/DVD
• Restore Image using Secondary CD/DVD
devices with the Portlock Linux Boot CD
• Read Image from a Web Server
• Read Image from an FTP Server
• Portlock Image Manager

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Chapter 8 Restore Commands

Introduction to the Restore Commands
The Restore Commands are a subset of commands that allow the user to restore an image previously
created by Portlock Storage Manager’s Image Commands. An image can be restored from a variety
of locations including a Disk File, across a TCP/IP link, a Tape Drive, a CD/DVD, a Web Server
and an FTP Server.
NOTE: The “index.ftp” file is not automatically created. It is a “static” user-created file which
is put on the FTP server. The “index.ftp” file contains comments, remarks and a selectable list of
images. This option is mainly used if you would like to have a lot of different images on the FTP
server but don’t want to remember the names and details of every image. You can put image names
and comments in this file and select them from Portlock Storage Manager. A short example of an
“index.ftp” file is listed below:
• [dos.img] This is an image of a DOS partition
• [diag.img] This is an image of a Diagnostic partition
• [nw4.img] This is an image of a NetWare 4 server

If you do not wish to create this file, you can use the [F5] key to get a directory listing of your FTP
server and select the file that you wish to restore.

From the Select Image Source menu, choose Read image from a Disk File. This can be a file from
a partition or external device.

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The image can be retrieved from a DOS partition, NetWare volume or a USB disk drive. Enter the
filename of the image file and the source and press [Enter]. In this example, TEST.IMG is being
restored from the SYS volume.

Read Image from a TCP/IP Link
This command will allow you to receive an image sent by either Portlock Storage Manager or
Portlock Image Manager. This command is most commonly used to send a volume or partition
from one system to another across the wire. For example, you have an 8 GB volume you would like
to move from Server A to Server B. One easy way to transfer this volume is to set up Server A in
Image Mode and write that image to TCP/IP and at the same time setup Sever B in restore mode and
read the image from TCP/IP. Using this procedure, the volume would simultaneously be restored on
Server B acting much like a volume copy, except the volume is sent across the wire and the transfer
speed is relatively fast. With 100-Megabit full-duplex Ethernet, transfer speeds of 7 MB per second
are easily achieved.

Note: In the above example, Server A needs to be set to
Server Mode and started first. Server B needs to be set to
Client.

When using the Restore Commands, you should always choose Client from the TCP/IP Mode. The
server side will already be waiting from a connection.

You will be prompted for the IP address of the machine you are imaging after choosing Client from
the restore side. Make sure you have the correct IP address or a connection will not be made and
you will not be able to image and restore.

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Once a connection is made, Portlock Storage Manager will provide you with the partition(s) of the
device you are imaging from. When you are ready to begin the restore process, press [Enter] to
continue.

The restore process will begin and may take a few minutes to complete. For this example, we restored
a 10 GB image in 10 minutes.

Once your image has completed, Portlock Storage Manager will provide you a success status and your
partition information. Ensure your drive is bootable to verify the image process was successful.

Read Image from a Tape Drive
This command allows you to restore an image from a tape drive. This is a common use of the image
command as tape drives have been recognized as the most popular media for backup purposes for
many years.

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Read Image from a CD/DVD
This command will allow you to restore an image from a CD/DVD drive. We recommend using the
Portlock Boot CD to boot your system when restoring an image from CD/DVD. Use a portable USB
drive and restore your files from the CD/DVD. This means using two CD/DVD drives – one to boot
from and the other to restore from.

Note: Please see Sending Image to CD/DVD for proper
restore methods.

Read Image from a Web Server
Portlock Storage Manager can read an image from a web server. This allows Portlock Storage
Manager to read a previously created Portlock Storage Manager image from a web server using
HTTP commands and port 80. The Portlock Storage Manager image must be in a directory that an
anonymous user can access. The file does not have to be linked to from a web page, it just needs to
be an unsecured location. This option allows you to have images of your servers available for disaster
recovery, server deployments or test servers.

Portlock Storage Manager can encrypt your image to prevent it from being intercepted during an
image or restore.

Specify the TCP/IP address and image file to retrieve. This will be the address of your web server.

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Once a connection is made, Portlock Storage Manager will show you the partition(s) of the .img file
that resides on your web server. When you are ready to begin the restore process, press [Enter].

Portlock Storage Manager allows you to choose which device you wish to restore your image to. Select
your device, confirm you have enough free space and press [Enter] to begin the restore process.

The restore process will take a few minutes to complete. For this example, we restored a 10 GB
image in 10 minutes.

When your image completes, Portlock Storage Manager will provide you a success status and your

Read Image from an FTP Server
Portlock Storage Manager supports using FTP servers for both imaging to and restoring from. This
includes NAS devices that support the FTP. Create a disaster recovery image of your server and save it
to an FTP server. Retrieve and install this image using FTP or HTTP onto a bare-metal machine.

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Enter the username and password of your FTP server. If your login credentials are incorrect, you
will be unable to retrieve the .img file from your server. You may press F5 for a directory listing on
your FTP server, providing you have the correct username and password.

* See Write Image to a Disk File on page 56 for your Compression and Image File options
After a connection is made, Portlock Storage Manager will display the partition(s) from your .img
file that will be restored to your system. Press [Enter] to continue.

Portlock Storage Manager will ask you which device you wish to restore your image to. Select your
device, verify it has enough free space and press [Enter] to begin the restore process.

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The restore process will begin and may take a few minutes to complete. For this example, we restored
a 10 GB image in 10 minutes.

When your image completes, Portlock Storage Manager will provide you a success status and your

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Chapter 9
Repair Commands
• Introduction to the Repair Commands
• Create a Sector Image of a Disk Drive
Command
• Restore a Sector Image of a Disk Drive
Command
• DOS Partition Recovery Commands
• NetWare Traditional Partition and
Volume Recovery Commands
• Copy a Corrupted Volume to a New
Volume
• Repair a Volume with a Missing Volume
Segment
• Backup FAT Tables to a Disk File
• Restore FAT Tables from a Disk File
• Recover a NetWare 386 Partition that
has been Deleted
• Repair a Mismatched Volume Directory
Table
• Copy Directory Tables to a Disk File
• Restore Directory Tables from a Disk
File
• NetWare NSS Partition and Volume
Recovery Commands
• Windows Partition Recovery Commands
• Change a Partition’s System Type
Command
• Sector Editor Command

70

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