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Practical finance applications forPractical finance applications for
HRHR
- and why it is business critical- and why it is business critical
Philip ChowPhilip Chow 周子诺周子诺
tms.philip.chow@gmail.comtms.philip.chow@gmail.com
http://t.qq.com/tmsphilipchowhttp://t.qq.com/tmsphilipchow
tmsphilipchow.blogspot.hktmsphilipchow.blogspot.hk
“The Strategic Talent Management Model”
Corporate Branding
-Best practices
- public recognitions
- local /overseas awards
- publicity in medias
- Icons
Succession Planning
-Hi performers
-Career choices
-Development programs
- Sr mgt mentorship
- BSC w/ KPIs
- Assessment
panel
- mentee >
mentor
-
Strategic Partner
-BD involvement
-L&D / Performance
review provision
- Service, OD models
-BSC, KPIs
- strategic workshop
- strategy /culture map
-Staff survey
Training &
Development
- technical & mgt
competence analysis
- training curriculum
- project mentoring
- mgt process models
-- certification & awards
Com and Ben
-Market intelligence
-Reward for the
best
-Educate and outplace
worst
- continuous reward
the best
- retention
Performance Review
-BSC and competence base
- career planning
- rating/feedback
t standardization
- hi/lo performers
- continuous
monitoring
Recruitment
-Job description
- structured interview
- interview template
- assessment centers
and tool
-S r. mgt buy-in
- performance follow
up
Competence
Compensation,
performance review
– HR meets
Finance
Some basic definitionsSome basic definitions
Sales Expenses Profits- =
Salaries
People cost
Non-people cost
Traditionally HR’s key concern…
Figures in HK$ millions
TV Station and Furniture MakerTV Station and Furniture Maker
Salaries 1,533 687
Total expenses 3,261 3,177
Salaries as % of
expenses
47.0% 21.6%
TV Station Furniture Maker
Q: Assuming a 5% increase in salaries, which
company will suffer a steeper decline in
profits?
+5% salaries -77 -34
New profit 2,110 65
Fall in profit -3.5% -34.7%
Sales 5,448 3,276
TV Station Furniture Maker
Salaries 1,533 687
Total expenses 3,261 3,177
Salaries as % of
expenses
47.0% 21.6%
TV Station and Furniture MakerTV Station and Furniture Maker
Profit 2,187 99
Profit margin 40.1% 3.0%
Same answer?
+5% salaries -77 -34
New profit 2,110 65
Fall in profit -3.5% -34.7%
Sales 5,448 3,276
TV Station Furniture Maker
Salaries 1,533 687
Total expenses 3,261 3,177
Salaries as % of
expenses
47.0% 21.6%
TV Station and Furniture MakerTV Station and Furniture Maker
Profit 2,187 99
Profit margin 40.1% 3.0%
Operating leverage
How salary rise affects profit depends on
◦ Salaries as % of total expenses
◦ Operating leverage/company profit margin
A life-and-death gatekeeping roleA life-and-death gatekeeping role
Port terminal 34.8% 15.3%
Margin %
Salaries as %
of expenses
TV station 40.1% 47.0%
Restaurant 8.8% 29.4%
Property agency 11.3% 61.6%
Export factory
Fall in profits
if salaries +5%
3.0% 21.6%
-1.4%
-3.5%
-15.3%
-24.2%
-34.7%
“The Strategic Talent Management Model”
Corporate Branding
-Best practices
- public recognitions
- local /overseas awards
- publicity in medias
- Icons
Succession Planning
-Hi performers
-Career choices
-Development programs
- Sr mgt mentorship
- BSC w/ KPIs
- Assessment
panel
- mentee >
mentor
-
Strategic Partner
-BD involvement
-L&D / Performance
review provision
- Service, OD models
-BSC, KPIs
- strategic workshop
- strategy /culture map
-Staff survey
Training &
Development
- technical & mgt
competence analysis
- training curriculum
- project mentoring
- mgt process models
-- certification & awards
Com and Ben
-Market intelligence
-Reward for the
best
-Educate and outplace
worst
- continuous reward
the best
- retention
Performance Review
-BSC and competence base
- career planning
- rating/feedback
t standardization
- hi/lo performers
- continuous
monitoring
Recruitment
-Job description
- structured interview
- interview template
- assessment centers
and tool
-S r. mgt buy-in
- performance follow
up
Competence
Sales as a KPI –how to cheat…Sales as a KPI –how to cheat…
Sales 2,704 2,076 +30.3%
2010 2009 Change %
Profit 272 226 +20.2%
Profit Margin 10.06% 10.91% -0.84%
Net assets 2,303 1,518 +51.8%
Good year for company M. Sales +30%
CEO asks Chairman for performance bonus
Should he get it?
Sales as a KPI –how to cheat…Sales as a KPI –how to cheat…
Sales 2,704 2,076 +30.3%
2010 2009 Change %
Profit 272 226 +20.2%
Profit Margin 10.06% 10.91% -0.84%
Net assets 2,303 1,518 +51.8%
Profit increase less than sales increase
“Cheating” with expenses
Sales as a KPI –how to cheat…Sales as a KPI –how to cheat…
Sales 2,704 2,076 +30.3%
2010 2009 Change %
Profit 272 226 +20.2%
Profit Margin 10.06% 10.91% -0.84%
Net assets 2,303 1,518 +51.8%
Performance measurement
should also refer to profit margin
Sales as a KPI –how to cheat…Sales as a KPI –how to cheat…
Sales 2,704 2,076 +30.3%
2010 2009 Change %
Profit 272 226 +20.2%
Profit Margin 10.06% 10.91% -0.84%
Net assets 2,303 1,518 +51.8%
Assets +50% - e.g. 50% bigger factory;
+50% uncollected cash from customers
What is wrong with more assets?
Collecting CNY5,950mil means
Interest income of 200mil per year from bank
deposits
Interest expense savings of 400mil per year – if
used to repay debts
Use cash for business development – returns
= ????
Opportunity costs! All things equal companies
should strive to be asset light…
AA certain PRC company’s accountscertain PRC company’s accounts
receivables – ie. Uncollected cashreceivables – ie. Uncollected cash
22,720m CNY 16,770mil +5,950mil
2012 2011 Change
Sales as a KPI – how to cheat…Sales as a KPI – how to cheat…
Sales 2,704 2,076 +30.3%
2010 2009 Change %
Profit 272 226 +20.2%
Profit Margin 10.06% 10.91% -0.84%
Net assets 2,303 1,518 +51.8%
Return on
net assets
11.82% 14.92% -3.10%
Performance measurement should
refer to return on net assets too
Assets +50% - grew faster than sales and profit
Should be penalized
Sales as a KPI – how to cheat…Sales as a KPI – how to cheat…
Sales 2,704 2,076 +30.3%
2010 2009 Change %
Profit 272 226 +20.2%
Profit Margin 10.06% 10.91% -0.84%
Net assets 2,303 1,518 +51.8%
Return on
net assets
11.82% 14.92% -3.10%
Performance measurement should
refer to return on net assets too
Some basic definitionsSome basic definitions
Profit
Net assets
Return on
net assets
____________
=
AP Moeller Maersk – World’s #1 shipping
company
Returns as a KPI – widely employedReturns as a KPI – widely employed
by MNCsby MNCs
ConclusionConclusion
Operating leverage – A small increase in
salaries can completely wipe out profits
Setting KPIs – Sales growth is easy to cheat!
Refer to expenses and assets also
Where do I find all these?
Sales
Profits
A variety of
expenses,
some other
items too
Where do I find all these?
Usually “hard”
labour – e.g.
factory
Head office costs,
salespersons, etc
More details in the footnotes
Directors’ rewards as well…
Assets/Liabilities on the balance sheet
Assets Liabilities Net assets- =
Other topics I talk about…Other topics I talk about…
Capital raising – China and overseas
Best investor relations practices
Cyclical industry analysis

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Practical finance applications for HR Eng - TMS Consulting

  • 1. Practical finance applications forPractical finance applications for HRHR - and why it is business critical- and why it is business critical Philip ChowPhilip Chow 周子诺周子诺 tms.philip.chow@gmail.comtms.philip.chow@gmail.com http://t.qq.com/tmsphilipchowhttp://t.qq.com/tmsphilipchow tmsphilipchow.blogspot.hktmsphilipchow.blogspot.hk
  • 2. “The Strategic Talent Management Model” Corporate Branding -Best practices - public recognitions - local /overseas awards - publicity in medias - Icons Succession Planning -Hi performers -Career choices -Development programs - Sr mgt mentorship - BSC w/ KPIs - Assessment panel - mentee > mentor - Strategic Partner -BD involvement -L&D / Performance review provision - Service, OD models -BSC, KPIs - strategic workshop - strategy /culture map -Staff survey Training & Development - technical & mgt competence analysis - training curriculum - project mentoring - mgt process models -- certification & awards Com and Ben -Market intelligence -Reward for the best -Educate and outplace worst - continuous reward the best - retention Performance Review -BSC and competence base - career planning - rating/feedback t standardization - hi/lo performers - continuous monitoring Recruitment -Job description - structured interview - interview template - assessment centers and tool -S r. mgt buy-in - performance follow up Competence Compensation, performance review – HR meets Finance
  • 3. Some basic definitionsSome basic definitions Sales Expenses Profits- = Salaries People cost Non-people cost Traditionally HR’s key concern…
  • 4. Figures in HK$ millions TV Station and Furniture MakerTV Station and Furniture Maker Salaries 1,533 687 Total expenses 3,261 3,177 Salaries as % of expenses 47.0% 21.6% TV Station Furniture Maker Q: Assuming a 5% increase in salaries, which company will suffer a steeper decline in profits?
  • 5. +5% salaries -77 -34 New profit 2,110 65 Fall in profit -3.5% -34.7% Sales 5,448 3,276 TV Station Furniture Maker Salaries 1,533 687 Total expenses 3,261 3,177 Salaries as % of expenses 47.0% 21.6% TV Station and Furniture MakerTV Station and Furniture Maker Profit 2,187 99 Profit margin 40.1% 3.0% Same answer?
  • 6. +5% salaries -77 -34 New profit 2,110 65 Fall in profit -3.5% -34.7% Sales 5,448 3,276 TV Station Furniture Maker Salaries 1,533 687 Total expenses 3,261 3,177 Salaries as % of expenses 47.0% 21.6% TV Station and Furniture MakerTV Station and Furniture Maker Profit 2,187 99 Profit margin 40.1% 3.0%
  • 8. How salary rise affects profit depends on ◦ Salaries as % of total expenses ◦ Operating leverage/company profit margin A life-and-death gatekeeping roleA life-and-death gatekeeping role Port terminal 34.8% 15.3% Margin % Salaries as % of expenses TV station 40.1% 47.0% Restaurant 8.8% 29.4% Property agency 11.3% 61.6% Export factory Fall in profits if salaries +5% 3.0% 21.6% -1.4% -3.5% -15.3% -24.2% -34.7%
  • 9. “The Strategic Talent Management Model” Corporate Branding -Best practices - public recognitions - local /overseas awards - publicity in medias - Icons Succession Planning -Hi performers -Career choices -Development programs - Sr mgt mentorship - BSC w/ KPIs - Assessment panel - mentee > mentor - Strategic Partner -BD involvement -L&D / Performance review provision - Service, OD models -BSC, KPIs - strategic workshop - strategy /culture map -Staff survey Training & Development - technical & mgt competence analysis - training curriculum - project mentoring - mgt process models -- certification & awards Com and Ben -Market intelligence -Reward for the best -Educate and outplace worst - continuous reward the best - retention Performance Review -BSC and competence base - career planning - rating/feedback t standardization - hi/lo performers - continuous monitoring Recruitment -Job description - structured interview - interview template - assessment centers and tool -S r. mgt buy-in - performance follow up Competence
  • 10. Sales as a KPI –how to cheat…Sales as a KPI –how to cheat… Sales 2,704 2,076 +30.3% 2010 2009 Change % Profit 272 226 +20.2% Profit Margin 10.06% 10.91% -0.84% Net assets 2,303 1,518 +51.8% Good year for company M. Sales +30% CEO asks Chairman for performance bonus Should he get it?
  • 11. Sales as a KPI –how to cheat…Sales as a KPI –how to cheat… Sales 2,704 2,076 +30.3% 2010 2009 Change % Profit 272 226 +20.2% Profit Margin 10.06% 10.91% -0.84% Net assets 2,303 1,518 +51.8% Profit increase less than sales increase “Cheating” with expenses
  • 12. Sales as a KPI –how to cheat…Sales as a KPI –how to cheat… Sales 2,704 2,076 +30.3% 2010 2009 Change % Profit 272 226 +20.2% Profit Margin 10.06% 10.91% -0.84% Net assets 2,303 1,518 +51.8% Performance measurement should also refer to profit margin
  • 13. Sales as a KPI –how to cheat…Sales as a KPI –how to cheat… Sales 2,704 2,076 +30.3% 2010 2009 Change % Profit 272 226 +20.2% Profit Margin 10.06% 10.91% -0.84% Net assets 2,303 1,518 +51.8% Assets +50% - e.g. 50% bigger factory; +50% uncollected cash from customers
  • 14. What is wrong with more assets?
  • 15. Collecting CNY5,950mil means Interest income of 200mil per year from bank deposits Interest expense savings of 400mil per year – if used to repay debts Use cash for business development – returns = ???? Opportunity costs! All things equal companies should strive to be asset light… AA certain PRC company’s accountscertain PRC company’s accounts receivables – ie. Uncollected cashreceivables – ie. Uncollected cash 22,720m CNY 16,770mil +5,950mil 2012 2011 Change
  • 16. Sales as a KPI – how to cheat…Sales as a KPI – how to cheat… Sales 2,704 2,076 +30.3% 2010 2009 Change % Profit 272 226 +20.2% Profit Margin 10.06% 10.91% -0.84% Net assets 2,303 1,518 +51.8% Return on net assets 11.82% 14.92% -3.10% Performance measurement should refer to return on net assets too Assets +50% - grew faster than sales and profit Should be penalized
  • 17. Sales as a KPI – how to cheat…Sales as a KPI – how to cheat… Sales 2,704 2,076 +30.3% 2010 2009 Change % Profit 272 226 +20.2% Profit Margin 10.06% 10.91% -0.84% Net assets 2,303 1,518 +51.8% Return on net assets 11.82% 14.92% -3.10% Performance measurement should refer to return on net assets too
  • 18. Some basic definitionsSome basic definitions Profit Net assets Return on net assets ____________ =
  • 19. AP Moeller Maersk – World’s #1 shipping company Returns as a KPI – widely employedReturns as a KPI – widely employed by MNCsby MNCs
  • 20. ConclusionConclusion Operating leverage – A small increase in salaries can completely wipe out profits Setting KPIs – Sales growth is easy to cheat! Refer to expenses and assets also
  • 21. Where do I find all these? Sales Profits A variety of expenses, some other items too
  • 22. Where do I find all these? Usually “hard” labour – e.g. factory Head office costs, salespersons, etc
  • 23. More details in the footnotes
  • 25. Assets/Liabilities on the balance sheet Assets Liabilities Net assets- =
  • 26. Other topics I talk about…Other topics I talk about… Capital raising – China and overseas Best investor relations practices Cyclical industry analysis