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The Research Industry Summit on Data Quality The Marketing Research Event Las Vegas, NV 2009 Tom H. C. Anderson CEO, Anderson Analytics Founder & Chairman, Offshoring Transparency Foundation
 
What I’m Not Going to Talk About ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What I will Talk About ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Offshore Employee Issues (Qual Exploratory) ,[object Object],[object Object],[object Object],“ Access to resources AND Reactive/Flexible Employees” “ Should Market Researchers Regularly have the 2:00am shift?” “ Hierarchical/Lack of Creativity/No Pushback” “ Abundance of MBA’s and PhD’s”
Supplier  AND Client  Issues (Exploratory) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Most Important (What Client Wants) Quantitative Research  ,[object Object],[object Object],[object Object]
Do “2/3” of Companies Really Offshore MR? (Among MR Suppliers n=586 Client n=145)  Clients Suppliers Transparency Gap
Most Important (What Client Wants) ,[object Object],[object Object],[object Object],[object Object]
Mixed Feelings (What Do Client Want/Expect?) All Suppliers Clients/ Buyers Pro Offshoring Wary of Offshoring 69% 61% 31% 40%
Most Important (What Client Wants) Suppliers - Who is Offshoring?
Transparency Gap  (What Clients Want/Expect) Suppliers Utilizing Offshoring vs. Clients ,[object Object],OK NOT OK
Transparency Gap  (What Clients Want/Expect) Suppliers Utilizing Offshoring vs. Clients ,[object Object],OK NOT OK
Transparency? ,[object Object],> Yes, companies need to be transparent >No, that's proprietary information
Transparency (Almost Everyone Agrees!) 68% 31% 73% 26% 61% 38% 90% 8%
 
Most Important (What Client Wants)
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