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Certificate Programs
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Program Benefits
“Earning a UMUC certificate ...
Convenient Ways to Study While Working
assisted me in landing a
As a Student As an Employer
Most programs are available online, so you can schedule your
certificate coursework around work hours. management position within UMUC strives to make your path to a certificate as UMUC is eager to work with your organization to provide
smooth as possible, from start to finish. Getting started education opportunities that can help you achieve your
A Head Start on Your Degree my company.
” business objectives and employee development goals.
is easy when you follow these steps.
All certificate program courses earn academic credit that may The UMUC Special Programs office works with organiza-
- SARITA PRINCE
1. Contact an enrollment specialist tions to offer UMUC programs for your employees. The
be applied toward the requirements for a UMUC bachelor’s or
Special Programs staff can help you identify specific UMUC
An enrollment specialist can answer any questions you
master’s degree. programs and courses that will address the development
have and point you in the right direction. Call 800-888-
needs of your employees. The Special Programs staff

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UNITED STATES
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can also provide materials to inform your employees
At UMUC, you will have access to the tools you need to excel UMUC Certificate Programs 2. Apply for admission to UMUC about education opportunities and make arrangements
for tuition invoicing.
in your studies, including advising, computing facilities, online Are the Ideal Choice You may be admitted to UMUC at any time during
the year. The admission requirements and application
research tools, and the superior library resources of the entire for Motivated Individuals forms for the School of Undergraduate Studies and
University System of Maryland. the Graduate School of Management and Technology Contact: Corporate and Special Programs
Who Want to . . . can be found online at www.umuc.edu/admissions.
No SAT is required for undergraduate admission,
Phone: 800-888-UMUC
The Chance to Learn from Leaders in Your Field

UNIVERSITY OF MARYLAND UNIVERSITY COLLEGE
• Reenter the workforce
and no GMAT or GRE is required for admission to E-mail: specialprograms@umuc.edu
UMUC faculty members are both accomplished scholars and • Build new skills to qualify master’s degree or certificate programs.
successful professionals in their field. You will learn from for advancement

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3. Select your classes for the upcoming term

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corporate executives, government officials, small-business • Take on responsibilities in a new area This brochure lists the courses required for each certifi-
owners, and other leaders who will share their wealth of cate program. You can find the class schedules for the
• Transition to a new career field upcoming term in the interactive online schedule of

POSTAGE WILL BE PAID BY ADDRESSEE
experience with you. classes at www.umuc.edu/schedule. Be sure to check
• Increase earning potential course descriptions for prerequisites and plan to take
those courses before starting certificate coursework.

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4. Register for certificate classes
Once you have been admitted to UMUC, you can
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Note: If you plan to receive tuition reimbursement
from an employer-sponsored program, be sure to
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Contents

Career Benefits for Professionals 2

Business Benefits for Employers 3

UMUC Certificate Programs 4

Certificate Requirements 6

Certificate Program Descriptions by Area
Accounting and Finance 8
Business and Management 9
Communications and Marketing 12
Distance Education 13
E-Commerce/E-Business 14
Information Technology 15
International Management 21
Management of Technology 21
Paralegal Studies 23
Science and Security 24

UMUC Programs for Every Stage of Your Career 28

Getting Started at UMUC Inside back cover
As a Student
As an Employer

An Unparalleled Selection
of Certificate Programs
UMUC offers undergraduate, graduate, and executive certifi-
cate programs to satisfy the education needs of professionals
at every level. Offerings cover a broad range of career areas,
including growing fields such as human resource manage-
ment, information management, health care administration,
homeland security, project management, and paralegal stud-
ies. With so much to choose from, including 62 programs
available online, you’re sure to find one that’s right for you!

For the complete list of programs, see pp. 4–5.

UMUC works closely with faculty, businesses, and other organizations to develop and maintain the
relevance of its curricula. You can find the most up-to-date listing of certificate or degree programs at
www.umuc.edu/certificates.

Career Benefits for Professionals

Whatever Your Goal, Develop Expertise in Your Field
Through a UMUC certificate program, you can gain in-depth knowl-
UMUC Certificate Programs
edge of current practices, issues, trends, and technologies in your field.
Can Help You Reach It Your new expertise will put you in position for greater responsibility
and career advancement.

Improve Your Skills and Job Performance
Every certificate course provides opportunities to expand and strengthen
your skill set through hands-on experience with relevant technologies
and projects that explore real business problems.

Satisfy Professional Education Requirements
Your certificate coursework may fulfill continuing education require-
ments in your profession or industry. A few certificate programs, such
as the undergraduate certificate in human resource management, are
designed to prepare you for professional certification examinations.

Add an Impressive Credential to Your Résumé
With a UMUC certificate on your résumé, you are sure to attract the
attention of employers. Your certificate offers tangible proof of your
expertise in the field and demonstrates your commitment to learning
and achievement. Most certificates require between 12 and 24 credits
for completion, so part-time students can easily earn a résumé-
enhancing credential in a year or less.

When I decided to pursue the Senior Professional in Human Resources
(SPHR) certification, I turned to UMUC. Earning the Human
Resource Management certificate helped me prepare for and ultimately
pass the certification exam.

Certificate Programs If you’re thinking of transitioning to a new career field, certificate programs are
the ideal choice for you. Through your certificate studies at UMUC, you can
Offer Career Changers
• Explore and gain information about your new field of interest before
a Smooth Entry into a committing to a new job or a degree program.
New Field • Build the foundation of skills and knowledge you need to qualify for
your first job in the field.
• Take advantage of unique job-search services, including résumé review
and job databases, offered through UMUC’s Career Services.

2 w w w. u m u c . e d u / c e rt i f i c a t e s

Business Benefits for Employers

UMUC Certificate Programs Attract and Retain Talented Employees
Today’s workers, especially talented and ambitious professionals, consider
Can Help Organizations
professional education opportunities to be an essential benefit. By provid-
Achieve Their Goals ing UMUC certificate programs to your employees, you can provide a
benefit that will help you recruit, motivate, and retain your best talent.

Enhance Employee Performance in Key Areas
UMUC certificate programs can help your employees develop the spe-
cific skills and knowledge they need to overcome performance concerns,
take on new responsibilities, document their expertise, or transition to a
new area or team. Through certificate programs, you can enhance your
staff ’s qualifications in key areas in order to win new contracts or expand
your business.

Generate New Ideas to Improve Your Business
Your employees will return from their certificate studies with new ideas
and information that can improve your organization’s products or services.
UMUC’s faculty will introduce your employees to new developments in
the field and encourage them to apply their new learning to real situa-
tions at work.

Employers want disciplined, experienced, and educated employees—
dedicated professionals like UMUC students who are enhancing their
career performance by earning a certificate.

UMUC delivers education programs Winning Outcomes for Students and Employers
to these notable organizations: UMUC is proud to have collaborated with a growing number
The Census Bureau of organizations that have discovered the business benefits of our
Comcast certificate and degree programs. Many of these organizations have
Lockheed Martin contracted UMUC to deliver specific certificate courses and pro-
Northrop Grumman grams to groups of employees in order to achieve their employee
United Auto Workers - Ford development goals and other business objectives.
U.S. Department of Health and Human Services
Verizon For information on establishing an education collaboration with UMUC, see the inside back cover.
World Bank

80 0-888-UMUC 3

UMUC Certiﬁcate Programs

Communications and
Marketing
UNDERGRADUATE
Marketing Communications
Marketing Management
Negotiation and Conflict Management
Workplace Communications

Accounting and Finance Workplace Spanish

GRADUATE
UNDERGRADUATE
Integrated Direct Marketing
Accounting—Introductory
Public Relations
Accounting—Advanced
Financial Management
Distance
GRADUATE
Education
Accounting
Accounting and Information Technology GRADUATE

Financial Management in Organizations Distance Education Leadership
Distance Education, Globalization, and Development
Business and Management Foundations of Distance Education
Policy and Management in Distance Education
UNDERGRADUATE
Teaching and Training at a Distance
Business Project Management
Technology in Distance Education
Human Resource Management
Management Foundations
Women in Business
E-Commerce/E-Business
UNDERGRADUATE
GRADUATE
E-Commerce in Small Business
Foundations of Human Resource Management
E-Commerce Management
Health Care Administration
GRADUATE
Integrative Supply Chain Management
E-Business
Nonprofit and Association Financial Management
Procurement and Contract Management


Information Technology Management of
UNDERGRADUATE
Technology
Computer Applications UNDERGRADUATE
Computer Graphics and Design Environmental and Occupational
Computer Networking Health and Safety Management
Database Design and Implementation Public Fire-Protection Management and
Database Management Administration
Desktop Publishing Systems Approach to Fire Safety
Information Management Technology and Management
Internet Technologies
GRADUATE
Object-Oriented Design and Programming
Bioinformatics
Object-Oriented Programming Using Java
Biotechnology Management
Project Management for IT Professionals
Environmental Management
Software Engineering
Project Management
UNIX System Administration
Visual Basic Programming
Web Design
Paralegal Studies
Web Programming
UNDERGRADUATE
GRADUATE Paralegal Studies
Database Systems Technology
Foundations of Information Technology Science and Security
Informatics UNDERGRADUATE
Software Engineering Bio-Security
System Analysis Clinical Mental Health Care
Telecommunications Management Correctional Administration
EXECUTIVE Diversity Awareness
Chief Information Officer Health Issues for the Aging Adult
Human Development
International Information Assurance

Management Laboratory Management
Security Management
GRADUATE Security Operations
International Marketing Terrorism and Institutions: Prevention and Response
International Trade
GRADUATE
Homeland Security Management
Information Assurance

80 0-888-UMUC 5

Certificate Requirements

UNDERGRADUATE GRADUATE

Certificate Requirements Certificate Requirements

UMUC offers 32 graduate certificate programs that are available
UMUC offers 46 undergraduate certificate programs, including
online. Completion of a graduate certificate program requires
30 that are available online. Completion of an undergraduate certifi-
12 to 24 credits, with a minimum GPA of 3.0. The Graduate School
cate program requires 16 to 21 credits (except for paralegal studies,
will accept up to 3 credits of graduate coursework in transfer from
which requires 60 credits), with a minimum grade of C in all courses.
an accredited university for a certificate program if that credit has
You can earn up to half of the total credits for any undergraduate cer-
not already been applied to a graduate degree.
tificate through credit by examination, Prior Learning portfolio cred-
it, or transfer credit from other schools. For details on these options, Completion of Your Certificate
visit the UMUC Web site at www.umuc.edu/ugp.
Your graduate certificate will be awarded upon successful completion of
Many undergraduate certificates are upper level in focus and assume
the required coursework. At the beginning of the term in which you plan
prior coursework. Check prerequisites for all courses in the certificate
to finish the coursework required for your certificate, you should notify
program before beginning coursework. Course prerequisites may be
Graduate Advising (visit www.umuc.edu/calendar for term application
satisfied by coursework, credit by examination, or Prior Learning
deadlines). A review will be performed once all the courses have been
portfolio credit, under current policies for such credit. The certificate
completed to determine if you have met the certificate requirements.
descriptions in this brochure show the recommended course sequence
You will receive your certificate by mail.
for each program; however, these sequences are not required unless
specified by the prerequisites.

Completion of Your Certificate

Your undergraduate certificate will be awarded upon successful comple-
tion of the required coursework. At the beginning of the term that
you plan to finish the coursework required for your certificate, you
should submit the certificate application along with the $50 nonrefund-
able fee. Application deadlines are listed on the UMUC Web site at
www.umuc.edu/calendar. The certificate application form is available
online via MyUMUC.

When you submit the certificate application, you should notify your
advisor of your intention to complete your certificate. If you are working
toward a degree at the same time, you must apply for the certificate
before you graduate. Once completed and approved, your certificate will
be mailed to you and your transcript will be updated to reflect comple-
tion of your certificate.


Certificate Program Descriptions by Subject Area

On the following pages, you’ll find course
requirements for each certificate listed
below the program description. The course
sequence is recommended, but not required;
however, you must fulfill any prerequisites.

Most undergraduate certificate programs are
available both online and on-site at locations
throughout Maryland and the Washington,
D.C., area. All graduate certificate programs
are available online; however, some graduate
courses may be available on-site. Programs
that cannot be completed entirely online are
indicated by an asterisk.

Descriptions of each course (including pre-
requisites) can be found in the undergradu-
ate and graduate catalogs, both of which are
available online at www.umuc.edu/catalog.

Before you can enroll in certificate courses,
you must be admitted to UMUC. To learn
how to get started, see the inside back cover.

80 0-888-UMUC 7

ACCOUNTING AND FINANCE

UNDERGRADUATE Accounting—Advanced (18 credits)
The advanced accounting certificate program is designed to
meet the needs of accounting professionals who want to
Accounting—Introductory (18 credits) enhance their accounting skills. Students without a background
in economics, basic mathematics, and statistics are encouraged
The introductory accounting certificate program meets the
to take courses in those subjects before beginning the certificate
needs of nonaccounting personnel and managers who require
program.
knowledge of accounting to advance in their professions. It is
also appropriate for individuals who are interested in pursuing Students must take the following courses:
new careers in accounting and need to learn the major elements. ACCT 310 Intermediate Accounting I (3)
Students without a background in economics, basic mathemat-
ACCT 311 Intermediate Accounting II (3)
ics, and statistics are encouraged to take courses in those sub-
jects before beginning the certificate program. ACCT 417 Taxation of Corporations and Other Entities (3)
ACCT 422 Auditing Theory and Practice (3)
Students must take the following courses:
ACCT 220 Principles of Accounting I (3) Students must take two of the following courses:

ACCT 221 Principles of Accounting II (3) ACCT 321 Cost Accounting (3)

ACCT 321 Cost Accounting (3) ACCT 323 Taxation of Individuals (3)

ACCT 323 Taxation of Individuals (3) ACCT 326 Accounting Information Systems (3)

ACCT 328 Accounting Software (3) ACCT 410 Accounting for Government and Not-for-Profit
Organizations (3)
Students must take one of the following courses: ACCT 411 Ethics and Professionalism in Accounting (3)
ACCT 326 Accounting Information Systems (3) ACCT 424 Advanced Accounting (3)
ACCT 411 Ethics and Professionalism in Accounting (3) ACCT 425 International Accounting (3)
ACCT 417 Taxation of Corporations and Other Entities (3) ACCT 426 Advanced Cost Accounting (3)
ACCT 422 Auditing Theory and Practice (3) ACCT 436 Internal Auditing (3)
ACCT 425 International Accounting (3) FINC 330 Business Finance (3)
FINC 330 Business Finance (3)
FINC 331 Finance for the Nonfinancial Manager (3) Financial Management (18 credits)
The financial management certificate program is designed to
meet the needs of new financial managers, other managers who
feel they require greater knowledge of finance to advance in
their professions, individuals interested in pursuing new careers
in financial management, and financial management profession-
als who want to upgrade their skills.
Students must take one of the following finance courses:
FINC 331 Finance for the Nonfinancial Manager (3)

FINC 340 Investments (3)
FINC 351 Risk Management (3)
FINC 430 Financial Management (3)
FINC 460 International Finance (3)

Students must take one of the following courses:
ACCT 301 Accounting for Nonaccounting Managers (3)
FINC 321 Fundamentals of Building Wealth (3)
FINC 350 Property and Liability Insurance (3)
FINC 352 Life Insurance (3)
FINC 440 Security Analysis and Valuation (3)
FINC 441 Futures Contracts and Options (3)
FINC 450 Commercial Bank Management (3)


BUSINESS AND MANAGEMENT

GRADUATE UNDERGRADUATE

Accounting (12 credits) Business Project Management
(18 credits)
The certificate in accounting is designed to broaden and deepen
the accounting knowledge of practicing professionals. Students The business project management certificate program prepares
are prepared to respond to the changing role of accountants in students for supervisory and midlevel management positions
modern organizations, as accountants become cost consultants involving project management and team management. It provides
and systems design partners in an information technology– and project managers or team members within a private- or public-
e-commerce-based environment. Students must have an under- sector organization with the theory and practical knowledge to
graduate minor (or 15 credits in undergraduate accounting) with upgrade their skills and advance to a higher level.
a minimum grade of C in each course to enroll in this program.
BMGT 364 Management and Organization Theory (3)
ACCT 610 Financial Accounting (3)
BMGT 487 Project Management I (3)
ACCT 611 Management Accounting (3)
BMGT 488 Project Management II (3)
ACCT 612 Auditing Process (3)
Students must take three of the following courses:
ACCT 614 Accounting Information Systems (3)
ACCT 220 Principles of Accounting I (3)

Accounting and Information Technology ACCT 221 Principles of Accounting II (3)
(12 credits) BMGT 304 Managing E-Commerce in Organizations (3)
BMGT 317 Problem Solving for Managers (3)
This certificate emphasizes an understanding of how the World BMGT 339 Government and Business Contracting (3)
Wide Web and information systems affect accounting. Focus is on
BMGT 366 Managing in the Public Sector (3)
the development of systems and managing the risk and security
related to systems. Students must have an undergraduate minor FINC 330 Business Finance (3)
(or 15 credits in undergraduate accounting) with a minimum FINC 351 Risk Management (3)
grade of C in each course to enroll in this program. HRMN 363 Negotiation Strategies (3)

Students must take the following courses: WRTG 494 Grant and Proposal Writing (3)

ACCT 610 Financial Accounting (3)
ACCT 614 Accounting Information Systems (3)
IMAT 637 IT Acquisitions Management (3)
INFA 610 Computer Security, Software Assurance, Hardware
Assurance, and Security Management (3)

Financial Management in Organizations
(15 credits)
The certificate in financial management in organizations is
intended for people seeking to exercise managerial responsibilities
over the financial functions of their organizations. It is also help-
ful to general managers who wish to strengthen their knowledge
of and skills in financial management for their organizations.
Students must take the following courses in the order
indicated:
MGMT 640 Financial Decision Making for Managers (3)
FIN 610 Financial Management in Organizations (3)
FIN 620 Capital Markets, Institutions, and Long-Term
Financing (3)
FIN 630 Investment Valuation (3)
FIN 615 Financial Management of Current Operations (3)

80 0-888-UMUC 9

BUSINESS AND MANAGEMENT

Human Resource Management Women in Business (18 credits)
(18 credits)
The women in business certificate program prepares students
The human resource management certificate program prepares (female and male) for supervisory midlevel and senior manage-
students for supervisory and midlevel management positions in ment positions in a variety of organizational settings. This cer-
human resource management and enables employees already tificate focuses on business and management issues related to
within a private- or public-sector organization to upgrade their gender in organizations.
skills with the theory and practical knowledge to advance to a Students must take the following courses:
higher level. This certificate prepares the student for the Profes-
sional in Human Resources (PHR) and Senior Professional in
Human Resources (SPHR) certification examinations. BMGT 312 Women in Business (3)
BMGT 313 Women as Entrepreneurs (3)
BMGT 314 Women as Leaders (3)
HRMN 300 Human Resource Management (3) Students must take two of the following courses:
HRMN 400 Human Resource Management: Analysis and FINC 310 Entrepreneurship and New Venture Planning (3)
Problems (3) BMGT 365 Organizational Leadership (3)
BMGT 464 Organizational Behavior (3)
BMGT 484 Managing Teams in Organizations (3)
HRMN 362 Labor Relations (3)
HRMN 367 Organizational Culture (3)
HRMN 365 Conflict Management in Organizations (3)
HRMN 406 Employee Training and Development (3)
Students must take two of the following courses: HRMN 495 Contemporary Issues in Human Resource
BMGT 391 Motivation, Performance, and Productivity (3) Management Practice (3)
BMGT 464 Organizational Behavior (3) SPCH 324 Communication and Gender (3)
BMGT 465 Organization Development and Change (3)
HRMN 367 Organizational Culture (3)
HRMN 390 Contemporary Compensation Management (3)
HRMN 406 Employee Training and Development (3)
HRMN 463 Public-Sector Labor Relations (3)
HRMN 495 Contemporary Issues in Human Resource
Management Practice (3)

Management Foundations (18 credits)
The management foundations certificate program prepares stu-
dents for entry-level supervisory and midlevel management
positions and enables employees in private- or public-sector
organizations to upgrade their skills with the theory and prac-
tical knowledge necessary to advance to a higher level.
HRMN 300 Human Resource Management (3)
IFSM 300 Information Systems in Organizations (3)
MRKT 310 Marketing Principles and Organization (3)

Students must take one of the following finance courses:
FINC 331 Finance for the Nonfinancial Manager (3)

BMGT 365 Organizational Leadership (3)
BMGT 380 Business Law I (3)
BMGT 464 Organizational Behavior (3)
BMGT 496 Business Ethics (3)


GRADUATE Integrative Supply Chain Management
(12 credits)

Foundations of Human Resource The certificate in integrative supply chain management is
designed to familiarize participants with in-depth strategies and
Management (12 credits) procedures related to integrative supply chain management.
Major topics include aspects of e-commerce, logistics, supply
The certificate in foundations of human resource management is
and distribution chains, pricing, negotiations, and statistical
designed to serve as an introduction for managers who want a
manipulation of databases for more efficient procurements.
better understanding of the human resource management func-
tion. It reviews fundamental principles of organizational behav- Students must take the following courses:
ior, the scope of human resource management issues, and basic MGMT 650 Research Methods for Managers (3)
legal frameworks involved in managing people. Line managers,
PCMS 631 Integrative Supply Chain Management (3)
as well as those interested in pursuing a career in human
resource management, will find the information practical. PCMS 632 Contemporary Logistics (3)
PCMS 628 Contract Pricing and Negotiations (3)
MGMT 615 Intercultural Communication and Leadership (3) Nonprofit and Association Financial
HRMD 610 Issues and Practices in Human Resource
Management (12 credits)
Management (3)
HRMD 620 Employee Relations (3) The certificate in not-for-profit financial management provides
HRMD 650 Organizational Development and Change (3) nonprofit managers and professionals with the fundamentals of
financial management, including the theory and practice of
Health Care Administration (18 credits) financial management with application to nonprofit manage-
ment. The certificate also provides a framework for financial
The certificate in health care administration is designed for management within the context of overall nonprofit strategic
health care professionals who want to update their knowledge management.
base in health care administration. It may help students qualify
for entry-level management positions in health services organi-
FIN 610 Financial Management in Organizations (3)
zations or other health care business enterprises. Note: Students
who have not met course prerequisites may need to complete MGMT 640 Financial Decision Making for Managers (3)
more than 18 credits to satisfy certificate requirements. NPMN 620 Nonprofit and Association Financial
Management (3)
NPMN 660 Strategic Management in Nonprofit Organizations
HCAD 620 The U.S. Health Care System (3)
and Associations (3)
HCAD 650 Legal Aspects of Health Care Administration (3)
HCAD 660 Health Care Institutional Organization and Procurement and Contract Management
Management (3)
(15 credits)
HCAD 610 Information Technology for Health Care
Administration (3) The certificate in procurement and contract management is
HCAD 630 Public Health Administration (3) designed to familiarize participants with the broad concepts and
HCAD 640 Financial Management for Health Care strategies of procurement and contract management. Major topics
Organizations (3) include the foundations of pricing and negotiations, basic aspects
of contracting, procurement of services and products, aspects of
commercial transactions, logistics, and materials management.
PCMS 626 Purchasing and Materials Management (3)
PCMS 627 Legal Aspects of Contracting (3)
PCMS 628 Contract Pricing and Negotiations (3)
PCMS 629 Strategic Purchasing and Logistics (3)
PCMS 630 Commercial Transactions in a Technological
Environment: Law, Management, and Technology (3)

80 0-888-UMUC 11

COMMUNICATIONS AND
MARKETING

UNDERGRADUATE Negotiation and Conflict Management F
(18 credits)
The interdisciplinary negotiation and conflict management cer-
Marketing Communications F tificate program is designed for middle managers, customer serv-
(18 credits) ice personnel, union stewards, work team representatives, contract
managers, negotiators, and others whose jobs involve resolving
The certificate program in marketing communications combines
differences between individuals and groups. The goal is to provide
courses in communications and customer service with techno-
students with an understanding of group dynamics, problem solv-
logical skills, preparing students for technology-related marketing
ing, team building, and communication strategies that can lead to
areas, such as testing, planning, training, and customer assistance.
the effective resolution of conflicts.
Emphasis is on applying principles of continuous improvement
to communication between the customer and the organization Students must take the following courses:
and on communicating technical information to nontechnical PSYC 345 Group Dynamics (3)
audiences.
SPCH 420 Small-Group Communication (3)
Students must take the following courses: SPCH 426 Negotiation and Conflict Management (3)
IFSM 303 Human Factors in Information Systems (3) SPCH 470 Listening (3)
MRKT 310 Marketing Principles and Organization (3) LGST 327 Alternative Dispute Resolution (3)
MRKT 354 Integrated Marketing Communications (3)
MRKT 395 Customer Relationship Management (3)
BMGT 317 Problem Solving for Managers (3)
MRKT 457 E-Marketing (3)
WRTG 393/393X Technical Writing (3)
HRMN 362 Labor Relations (3)
Students without prior computing experience should first take CMST SPCH 472 Theories of Nonverbal Communication (3)
103 Application Software or IFSM 201 Introduction to Computer- SPCH 482 Intercultural Communication (3)
Based Systems. Students without prior business experience should
first take BMGT 110 Introduction to Business and Management.
Workplace Communications (18 credits)
Marketing Management The certificate program in workplace communications is designed
(18 credits) to prepare students in the basics of communication vehicles and
modes in the modern workplace. It introduces them to the vocab-
The marketing management certificate program prepares ulary of the field and to the tools and techniques of workplace
students for supervisory and midlevel management positions documents.
in customer service and customer relations. It provides both
e-commerce and team-management skills. Students must take the following courses:
WRTG 101/101X Introduction to Writing (3)
IFSM 201 Introduction to Computer-Based Systems (3)
CMST 310 Electronic Publishing (3)
COMM 495 Seminar in Workplace Communication (3)
MRKT 354 Integrated Marketing Communications (3)
MRKT 395 Customer Relationship Management (3) Students must take one of the following writing courses:

MRKT 410 Consumer Behavior (3) WRTG 393/393X Technical Writing (3)
WRTG 394/394X Business Writing (3)
BMGT 317 Problem Solving for Managers (3) Students must take one of the following editing courses:

HRMN 363 Negotiation Strategies (3) WRTG 289 Introduction to Principles of Text Editing (3)

HRMN 365 Conflict Management in Organizations (3) WRTG 489 Advanced Technical Editing (3)

Workplace Spanish (16 credits)
The workplace Spanish certificate program combines language
and professional study to give students a language foundation
that will prepare them to work and communicate in a Spanish-
speaking environment.
SPAN 111 Elementary Spanish I (3)
SPAN 112 Elementary Spanish II (3)
SPAN 211 Intermediate Spanish I (3)
SPAN 212 Intermediate Spanish II (3)
F Not fully available online
SPAN 318 Commercial and Workplace Spanish (4)


DISTANCE EDUCATION

GRADUATE GRADUATE
Integrated Direct Marketing (12 credits)
Distance Education Leadership
The certificate in integrated direct marketing prepares students (12 credits)
to design, develop, test, implement, and measure the deploy-
ment of multiple media and sales channels (for example, public- The certificate in distance education leadership focuses on
ity and public relations, advertising, direct mail, interactive mar- aspects related to management of distance education. It provides
keting, telemarketing, and field sales). a basic foundation in terms of theory and history of distance
education, as well as the use of technology in distance educa-
tion. The fundamentals of online teaching and distance educa-
MGMT 650 Research Methods for Managers (3) tion leadership and management are also included.
MRKT 600 Marketing Management (3)
MRKT 604 Marketing Intelligence and Research Systems (3)
OMDE 601 Foundations of Distance Education (3)
MRKT 606 Integrated Direct Marketing (3)
OMDE 603 Technology in Distance Education (3)

Public Relations (15 credits) OMDE 606 Costs and Economics of Distance Education (3)
DEPM 604 Leadership in Distance Education (3)
The certificate in public relations provides students a solid
grounding in public relations theory, legal and ethical issues Distance Education, Globalization, and
confronted by practitioners, and the analytic and creative skills
necessary to excel in the profession. Each of the courses addresses Development (12 credits)
the impact of the explosion of Internet-enabled, networked The certificate in distance education, globalization, and develop-
communications that is forcing change in the manner in which ment examines how distance education has been used and the
corporations communicate with their varied publics. audiences it has reached. It allows students to explore organi-
Students must take the following courses: zational models for distance education at various educational
MRKT 600 Marketing Management (3)
levels and analyze the roles played by international agencies. The
changing role of the private sector, the role of conventional uni-
MRKT 601 Legal and Ethical Issues in Global
versities in relation to e-learning, and the new international
Communications (3)
players in a globalized environment are also discussed.
PRPA 601 Public Relations Theory and Practice (3)
PRPA 602 Public Relations Techniques (3)
PRPA 610 Crisis Management Seminar (3)
OMDE 606 Costs and Economics of Distance Education (3)
DEPM 625 Distance Education, Globalization, and
Development (3)
OMDE 608 Learner Support in Distance Education
and Training (3)

Foundations of Distance Education
(12 credits)
The certificate in foundations of distance education is intended
to represent the study of the four basic foundational aspects of
the field of distance education: history and theory, media and
technology, economics, and support of the student.
OMDE 606 Costs and Economics of Distance Education (3)
OMDE 608 Learner Support in Distance Education and
Training (3)

80 0-888-UMUC 13

DISTANCE EDUCATION E-COMMERCE/E-BUSINESS

Policy and Management in Distance UNDERGRADUATE
Education (12 credits)
The certificate in policy and management in distance education E-Commerce in Small Business F
focuses on all aspects related to management and policy defini-
tion within the distance education enterprise. It includes a (18 credits)
systemic view of distance education, fundamentals of the eco-
The certificate program in e-commerce in small business pre-
nomics of distance education, the diverse facets of business in
pares entrepreneurs and managers of small businesses to utilize
distance education, quality assurance and control, and leader-
e-commerce for entrepreneurial ventures. It helps them consider
ship in distance education.
implementation issues associated with strategy, planning, organi-
Students must take the following courses: zational structure, supportive organizational culture, operations,
OMDE 606 Costs and Economics of Distance Education (3) hardware and software, control systems, customer service infra-
structure, and administrative support systems.
DEPM 622 The Business of Distance Education (3)
DETT 615 Assessment and Quality Assurance (3) Students must take the following courses:
DEPM 604 Leadership in Distance Education (3) BMGT 304 Managing E-Commerce in Organizations (3)
FINC 310 Entrepreneurship and New Venture Planning (3)
Teaching and Training at a Distance (12 credits) IFSM 300 Information Systems in Organizations (3)
The certificate in teaching and training at a distance studies the
foundations of teaching and training in the distance education MRKT 395 Customer Relationship Management (3)
realm: online teaching and training, instructional design in dis- MRKT 457 E-Marketing (3)
tance education, and multimedia. Methods that are appropriate
to a distance education and training context within business, E-Commerce Management (18 credits)
higher-education, industry, government, and nonprofit organiza-
tions are covered, as are teaching and training skills. The certificate program in e-commerce management prepares
managers to develop strategy, planning, organizational structure,
Students must take the following courses: supportive organizational culture, control systems, customer
OMDE 610 Teaching and Learning in Online Distance service infrastructure, and management of task teams for imple-
Education (3) mentation of e-commerce. It enables non-IT managers, project
DETT 607 Instructional Design and Course Development team members, and other employees assigned to work on
in Distance Education (3) e-commerce projects to upgrade their skills with the theory and
DETC 620 Training and Learning with Multimedia (3) practical knowledge necessary to organize the e-commerce effort
within the firm.
DETT 621 Training at a Distance (3)
Technology in Distance Education (12 credits) BMGT 304 Managing E-Commerce in Organizations (3)

The certificate in technology in distance education is intended BMGT 487 Project Management I (3)
to place the study of contemporary educational technologies in BMGT 491 Exploring the Future (3)
the context of the goals of educational and training organiza- IFSM 300 Information Systems in Organizations (3)
tions. It provides students with in-depth knowledge and experi- MRKT 395 Customer Relationship Management (3)
ence with the primary distance technologies in use today.
DETC 630 Synchronous and Asynchronous Learning
Systems in Distance Education (3)
OMDE 610 Teaching and Learning in Online Distance
Education (3)
DETC 620 Training and Learning with Multimedia (3)

All distance education certificate programs are offered in part-
nership with Carl von Ossietzky University of Oldenburg,
Germany, which helps to ensure the broad, global perspective
that is critical for distance educators in today’s world.



INFORMATION TECHNOLOGY

GRADUATE UNDERGRADUATE
Computer Applications (18 credits)
E-Business (15 credits)
The certificate program in computer applications is designed for
The certificate in e-business is designed to address the entry-level students and nontechnical professionals who are seek-
basic requirements of e-business: introduction to e-business, ing to acquire an array of microcomputer application skills, such
e-marketing, e-technologies, e-business economics, and social, as word processing, spreadsheet development and maintenance,
legal, ethical, and regulatory issues. database development and maintenance, and presentation.
Students must take the following courses: Students must take the following courses:
EBUS 610 Introduction to E-Business (3) CMST 103 Application Software (3)
EBUS 620 E-Marketing (3) IFSM 201 Introduction to Computer-Based Systems (3)
EBUS 630 Social, Legal, Ethical, and Regulatory Issues (3) CMST 303 Advanced Application Software (3)
EBUS 640 E-Technology (3) CMST 340 Computer Applications in Management (3)
EBUS 660 E-Business Economics (3)
Students must take two of the following courses:
IFSM 300 Information Systems in Organizations (3)
IFSM 302 Workplace Productivity (3)
IFSM 303 Human Factors in Information Systems (3)
IFSM 320 Office Automation (3)

Computer Graphics and Design (18 credits) F
The certificate program in computer graphics and design is
intended for students who wish to develop design and composition
skills in a computer environment. Emphasis is on integrating effec-
tive design principles with Internet applications and mixed media.
ARTT 250 Elements of Commercial Design (3)
ARTT 354 Elements of Computer Graphics (3)
ARTT 479 Advanced Computer Graphics (3)
CMST 386 Advanced Internet and Web Design (3)

CMST 311 Advanced Electronic Publishing (3)
CMST 450 Web Design with XML (3)
COMM 493 Strategies for Visual Communications (3)

Computer Networking (18 credits)
The computer networking certificate is appropriate for students
who want to work as network administrators for a business, gov-
ernment agency, or nonprofit organization. The program pro-
vides hands-on training in state-of-the art computer technology.
CMIT 265 Networking Essentials (3)
CMIT 368 Windows Server 2003 (3)
CMIT 376 Windows Network Infrastructure (3)
CMIT 377 Windows Directory Services Infrastructure (3)

CMIT 320 Network Security (3)
CMIT 331 Wireless Network Administration (3)
CMIT 350 Interconnecting Cisco Devices (3)
CMIT 480 Designing Security for a Windows Network (3)

80 0-888-UMUC 15

INFORMATION TECHNOLOGY

Database Design and Implementation Desktop Publishing (18 credits) F
(18 credits)
The certificate program in desktop publishing is designed for
The certificate program in database design and implementation entry-level personnel whose goal is to become proficient using
is appropriate for technical professionals who want to work as popular software programs in desktop publishing.
advanced users or database designers or administrators. Students Students must take the following courses:
are taught Structured Query Language (SQL) and learn about
issues involved in database design and implementation.
ARTT 354 Elements of Computer Graphics (3)
COMM 493 Strategies for Visual Communications (3)
CMIS 160 Discrete Mathematics for Computing (3)
CMST 311 Advanced Electronic Publishing (3)
CMIS 320 Relational Databases (3)
CMIS 420 Advanced Relational Databases (3)
CMST 103 Application Software (3)
CMIS 485 Web Database Development (3)
IFSM 201 Introduction to Computer-Based Systems (3)
WRTG 289 Introduction to Principles of Text Editing (3)
CMIS 355 Database Forms (3)
WRTG 489 Advanced Technical Editing (3)
CMIS 375 Programming in Perl (3)
CMST 385 Internet and Web Design (3) Information Management (18 credits)
Database Management (18 credits) The information management certificate program offers an
overview of information systems, their role in organizations,
The database management certificate program offers an intro- and the relation of information systems to the objectives and
duction to the design and management of database systems in structure of an organization. A study of the methods used in
a business environment. In-depth practice is provided in the use analyzing needs for information and specifying requirements
of Structured Query Language (SQL) in the context of business- for an application system is complemented by a study of the
related case studies, as well as in advanced database concepts, concepts and techniques used in specifying the physical design
including database administration, database technology, and of the targeted system.
selection and acquisition of database management systems.
Students must take one of the following courses. (Students with
Students must take one of the following courses. (Students with previous workplace experience with C, C++, Visual Basic, Ada,
previous workplace experience with C, C++, Visual Basic, Ada, COBOL, or another high-level language may substitute an addi-
COBOL, or another high-level language may substitute an addi- tional supporting elective from the lists below.)
tional supporting elective from the list below.) CMIS 102 Introduction to Problem Solving and
CMIS 102 Introduction to Problem Solving and Algorithm Algorithm Design (3)
Design (3) CMST 306 Introducting to Visual Basic .NET Programming (3)
CMST 306 Introduction to Visual Basic .NET Programming (3)
Students must take the following courses: IFSM 300 Information Systems in Organizations (3)
IFSM 410 Database Concepts (3) IFSM 410 Database Concepts (3)
IFSM 411 SQL (3) IFSM 461 Systems Analysis and Design (3)
IFSM 420 Advanced Database Concepts (3)
Students must take at least one of the following 300-level support-
Students must take at least two of the following supporting elective ing elective courses:
courses: IFSM 302 Workplace Productivity (3)
CMIS 485 Web Database Development (3) IFSM 303 Human Factors in Information Systems (3)
CMIT 361 Developing PL/SQL Applications (3) IFSM 304 Ethics in the Information Age (3)
IFSM 304 Ethics in the Information Age (3)
Students must take at least one of the following 400-level support-
IFSM 461 Systems Analysis and Design (3)
ing elective courses:
IFSM 411 SQL (3)
IFSM 430 Information Systems and Security (3)
IFSM 435 Information Security and E-Commerce (3)
IFSM 438 Project Management (3)



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