The document summarizes a presentation about Navy Career Tools and how they fit within the enterprise context. It discusses the Sea Warrior Program, which oversees various career management applications. It highlights recent achievements and upcoming releases that address fleet user needs. The presentation provides an overview of resources available to help fleet users navigate and take advantage of current career tools.
1. Navy Career Tools Update Manpower, Personnel, Training and Education (MPTE) NCA Symposium 28 June 2011 PRESENTERS: Mr. Dan Petty, Assistant Program Manager, Enterprise Integration Sea Warrior Program (PMW 240) MCCS Maria Escamilla Sea Warrior PAO
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8. Fleet Evaluation Commands 17 commands represent Fleet users located world-wide. Afloat CONUS and OCONUS Shore CONUS Shore OCONUS DDG/LPD Training Support Center NMCB/Expeditionary Command CG PSD PSD Afloat Navy Expeditionary Guard Battalion LHD NOSC (Reserve) Naval Air Station CVN Naval Hospital Deployed VP Squadron Embarked VAQ Squadron Submarine Squadron (Staff) Deployed VAQ Squadron Embarked HSM Squadron SSN
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11. Navy Career Tool User Aids Resources for Fleet users Presented by: MCCS Maria Escamilla, Public Affairs Officer Sea Warrior Program (PMW 240) Ms. Laura Knight, Program Manager CDR Cord Luby, Fleet Liaison [email_address] [email_address] On behalf of: OPNAV N16 Fleet Introduction Team Mr. Alex Watt Ms. Elizabeth McGrath [email_address] [email_address] CWO 3 Dale Wagner IT1 (SW) Sean French [email_address] [email_address]
12. Fleet-facing Navy Career Tools SAILOR CCC Internet NIAPS NSIPS Career Management System / Interactive Detailing (CMS/ID) Navy Knowledge Online (NKO) Navy eLearning (NeL) (5000+ courses) Electronic Training Jacket (ETJ) Navy Credentialing Opportunities On-Line (Navy COOL) Sailor/Marine American Council on Education Registry Transcript (SMART) Sailor/Marine Online Academic Advisor (SMOLAA) United Services Military Apprenticeship Program (USMAP) U.S. Navy Awards (formerly NDAWS) Official Military Personnel File (OMPF) (“My Record” and Command View) Electronic Service Record (ESR) (Sailor Self-Service View and Command View) eLeave (accessed via ESR) Physical Readiness Information Management System (PRIMS) Career Information Management System (CIMS) Fleet Rating Identification Engine / Perform to Serve (Fleet RIDE/PTS) Navy Retention Monitoring System (NRMS) Officer Personnel Information System (OPINS) / Force Management (FORMAN) Transaction Online Processing System (TOPS) Navy Standard Integrated Personnel System (NSIPS) Fleet Training Management and Planning System (FLTMPS) NKO At Sea (just a portal) NeL Afloat (1100+ courses) ETJ Afloat Navy COOL to GO FleetRIDE (not reliable) TOPS (currently offline) FLTMPS Afloat (NIAPS 2.3) ESR Afloat eLeave Afloat CIMS Afloat NSIPS Afloat
06/28/11 Many thanks to you and the NCA for this opportunity to be with you. I’m the Assistant Program Manager for Enterprise Integration for the Sea Warrior Program (PMW 240). We are the IT provider for many of the personnel and career management applications you and your Sailors use everyday. This is my fourth NCA Symposium, and I must tell you, I look forward to the event every year. You all are some very sharp folks, and I recognize you’re being asked to do more – a LOT more – with less and less. Having served in the Navy for 20 years and as an LDO for 8 years, I personally appreciate what you do every day. While I’m here at the Symposium my focus is to listen and learn about your Navy Career Tool issues. Meeting with you is a critical aspect of my job because I’m responsible for improving integration of the numerous applications you use everyday. Also, in January I established a change management & communications department within my organization, and their job is to improve the process of how you’re informed, trained, and supported as the Navy modernizes its human resources IT. I’ll be here ALL day tomorrow, so please stop by the Navy Career Tools exhibit area and talk with me as much as your schedule will allow. For the next few minutes, I’d like to give you a quick overview of the Sea Warrior Program and the direction of career and personnel tools, then MCCS Escamilla will do a deeper dive into user aids created to help you fully engage Navy Career Tools functionality for yourself and on behalf of the Sailors you serve.
06/28/11 As I mentioned, the Sea Warrior Program is the IT service provider for Manpower, Personnel, Training & Education (MPTE) applications. There are close to 100 systems in this domain, and we manage roughly one third. We support four different sponsors: Director of Navy Staff, N1, N4, N2/N6. We are highly positioned in the Navy, reporting directly up to the Assistant Secretary for Research, Development and Acquisition. As you can see, we work with many different organizations across the Navy’s administrative and operational chains of command. In particular, we work in close partnership with functional experts, OPNAV N16 (the Chief Information Officer (CIO) of MPTE), and the OPNAV N16 Fleet Introduction Team (FIT). We have a number of touch points with the Fleet. I mentioned the N16 FIT – who we work with on virtually a daily basis – plus we are responsible for the Fleet’s Distance Support IT program. Additionally, within the Sea Warrior Program Office we recently created a new position of a uniformed Deputy to the Program Manager to handle all Fleet-related matters. What’s important about this slide is that there IS a process whereby your input and feedback is incorporated into the IT requirements, development, testing, and fielding process. << Mention the Functional Review Boards and how NC and Fleet feedback is provided via application assessments conducted by FIT>> – and we’ll talk a little more about that later in this brief.
06/28/11 PMW 240 is a complex program. We were established in OCT 2007 as single Program Management Officer (PMO) for executing capability improvements across MPTE applications. We manage the acquisition, deployment and sustainment of 28 different applications, databases, and feeder systems … all in different stages of maturity. For example, did you know the average age of the IT systems you use today is 26 years old? As the IT acquisition agent and IT services provider for OPNAV N1, we are responsible for all these individual systems – on the bottom row – and for managing them as a single portfolio of IT resources that support MPTE capabilities. This slide gives you an idea of how we relate to numerous sponsoring commands of the applications you use everyday. For example, you see career and personnel applications (NPC and BUPERS), training applications (NETC), recruiting applications (NRC), Reserve applications (OCNR), and Distance Support applications (NAVSEA). This middle layer is where the hard work is done … this is where the functional requirements and systems engineering come together toward simplifying the 100+ MPTE systems and automated career management, personnel, and training processes. We are focusing on delivery of integrated systems for Sailor and Fleet readiness instead of separate applications, which do not meet the demands of today’s networked Navy. In the previous slide, I mentioned that we’re working closely with N16 Fleet Introduction Team … one aspect of this is the thorough operational testing and various IT assessments that FIT performs on our applications. These assessments are done directly with you and other Fleet representatives, so your feedback is directly reported to us and the functional communities who govern IT requirements. By the way, if you’re interested in the definitions of all these system acronyms please stop by our booth this week or contact PMW 240 … our POC information is provided later in this brief.
This slide highlights key system enhancements that are a direct result of input from you and your Sailors. All of these improvements were made since last year’s Symposium. CMS/ID: Revised the layout of the tabs and menus from an Excel-type design to a more organized and drop-down menu design. Enable detailers and RACs to submit one application on a Sailor’s behalf that will exceed the maximum number of apps that Sailors can submit (which is five). Enables Placement to specify jobs as allowing multiple candidate selections. FLTMPS Afloat: Released 10 AUG 2010 … accessible through the Navy Knowledge Online (NKO) at Sea portal on ships with Navy Information Application Product Suite (NIAPS) version 2.3 or later . Command training officers, career counselors, and division officers have near real-time, browser-based access to reports for their ship’s unique training, manpower, personnel, and TYCOM requirements in a disconnected environment. Of particular importance to NCs is the ability to view prospective Gains and Losses for units, and the ability to view Course Reservations and Course Availability by in-port location and selected timeframe. NeL Afloat: Coming soon is an update to the afloat Electronic Training Jacket (ETJ) where an indicator will display that identifies all courses that have been completed in the Afloat Integrated Learning Environment (AILE) and are pending formal documentation in the shore Integrated Learning Environment. This update also upgrades older AILE versions for NIAPS 1.2 and NIAPS 2.x to the AILE 3.2.5 version, thus allowing all NeL content to be hosted on the ship’s server. Specifically, what this means is that when new NeL courses, such as DOD Information Assurance or annual PII training, are released ashore, all ships will have access to those courses in the disconnected environment (and won’t have to depend on the Internet). This enhancement is a direct result of CCC input to FIT during the NeL Afloat Assessment last year.
06/28/11 Here is an example of how PMW 240 is working to integrate multiple systems. This is the IT transition concept for business systems and data in the area of personnel, pay and manpower management. This is a longer-term IT transition approach, and as you can see involves many moving parts. It’s important to note that while this chart appears to show a simple application integration, the task is far more complex than that because of thousands of different data types, hundreds of interfaces, numerous data “feeder” systems, different hosting locations, and many organizational and budgetary barriers … all of which converge to pose significant challenges to expediting dramatic and rapid IT changes. For example, let’s say one of your Sailors is missing PRIMS information or an Eval in CMS/ID. These data are “fed” to CMS/ID by other systems, but from the user perspective it appears that CMS/ID is experiencing the error. While this is a technical issue that needs to be worked out, it would be helpful for the Sailor to know exactly where to go to update information at the source. In other words, as MPTE applications become more and more consolidated over the long haul, you need to know at any point in time “what is my course of action when I find a documentation discrepancy? Where do I go to get accurate, authoritative documentation?” And that question is the segue way into my next slide …
Before significant resources are dedicated to designing and building an integrated system for the future, it’s important to clearly define who, what, where, when, why and how that system must perform in order to fully meet the needs of the Navy. So we start by understanding how TODAY’s systems are used by today’s Fleet users. Here’s an example: As you know, the Navy is nearing the end of a process to eliminate the enlisted Field Service Record and transitioning to an online information delivery method using the Electronic Service Record (ESR) and Official Military Personnel File (OMPF). Some of you may recall the Sailor Service Record Project Team, which FIT mentioned last year. The Project Team formed last fall with members from OPNAV N16 FIT, AIRFOR (USS NIMITZ), SURFOR, PERS 3 (Records Management), PSD San Diego and PSD Afloat West, and the Navy Pay and Personnel Support Center (NPPSC). The Project Team inventoried all the documents previously maintained in the enlisted Field Service Record (FSR) and then looked for that information in the NSIPS ESR and in the OMPF. Inventory results revealed that not all of the personnel information that used to be maintained in the FSR is available in the OMPF and ESR. As a result, commands continue to maintain (and generate) paper copies for use by command personnel. Additionally, and this was very troubling, the Project Team discovered that many Fleet users do not know how to access and use the online systems (OMPF and ESR) intended to replace the FSR.
As a result of Project Team findings, OPNAV N16 FIT is now conducting an evaluation of Navy personnel systems when employed by Fleet users in representative Fleet environments. The specific systems that will be evaluated are OMPF, NSIPS, ESR and TOPS. While OMPF is available only via the Internet, NSIPS and ESR (via NSIPS Web Afloat server) and TOPS (via NIAPS server) have Afloat versions that will be evaluated, as well. Again, the purpose of the evaluation is to analyze the accessibility, effectiveness and usability of these systems from the perspective of FLEET USERS and in the FLEET ENVIRONMENT. On behalf of FIT, who could not be here this week, I’d like to take a few minutes to cover key points of this evaluation and what it means to you and your Sailors.
First, here is a list of the kinds of Fleet command who will participate in the evaluation of Navy personnel systems. As you can see, commands represent Sailors of many different “flavors” – Surface, Aviation, Submarine, Training, Personnel Support, Reserve, Medical, Force Construction and Expeditionary. In all, Sailors in 17 geographically dispersed commands will participate in this evaluation.
And here’s where you come in … The benefits of the evaluation fall into two main categories: 1. Short-term – you and your Sailors will know and understand what you’re supposed to be doing to fully benefit from today’s personnel systems. 2. Long-term – the extensive, documented, and verified findings from this evaluation will authoritatively and quantifiably inform – from the Fleet’s perspective – the requirements for integrated personnel systems being considered for the future. I might add, that never before in the Navy’s HR environment has there been a such a comprehensive Fleet-focused study of this magnitude for personnel systems, policies, and processes.
The representative participants in each command are listed here. Each of these Fleet user groups was initially identified by the Sailor Service Record Project Team and each was determined to have unique duties and responsibilities that require a view of Sailor personnel information. And, as we’ve been saying, in the absence of a field service record, these users must now obtain personnel information from OMPF or NSIPS/ESR. Since many users do not know how to access and use current systems, we must help them so that they can access and take full advantage of the functionality provided.
MCCS Maria Escamilla graciously agreed to represent the OPNAV N16 FIT and provide you with a quick introduction to some of the user aids designed to help you – and help you help your Sailors – use your Navy Career Tools.
06/28/11 And here they are… the core group of Fleet-facing Navy Career Tools that you and your Sailors are expected to use. These online applications form a kind of virtual “toolbox” of individual systems that Sailors and Command Career Counselors must use for personnel administration and career management.
As you all know, the Navy Personnel Command website was recently redesigned. From the NPC homepage, using the “quick link” provided on the left-hand side, you can go directly to the “Career Toolbox” page. The first web page is designed for Sailors, but also links to additional web pages supporting the Career Counselor, Navy Recruit, and Command Leaders. On each web page are links to users aids that you can view, download and print. Remember the list of applications on the previous slide? Well, the NPC “Career Toolbox” page lists the Sailor Career Tools, provides links to the individual systems, and also provides supporting user aids. The example you see on the left is the “Sailor Career Toolbox” information sheet. The cover page lists all the tools Sailors should be using to mange their careers. After the cover page which lists all the tools, there is an individual page for each application that provides information specific to that system (see next slide). We hear that many commands are using the “Sailor Career Toolbox” information sheet during command indoc and also during Career Development Boards.
This is a single application page from the “Sailor Career Toolbox” information sheet that you can download from the NPC Career Toolbox page. This example is for the OMPF. As you can see, there is a description of the application, plus sections that help Sailors find more information online, find help or assistance if necessary, and also a list of specific actions they should perform using the application.
While the NPC website has information and user aids specific to the career toolboxes, Navy Knowledge Online (NKO) has ALL the user aids produced by the Fleet Introduction Team. From the NKO homepage, on the Career Management tab, click “Navy Career Tools”. On the Navy Career Tools page, user aids are grouped by user group for easy identification. For example, Sailors, Command Career Counselors and Command Leadership all have their own “boxes” with user aids designed specifically to support their work. User aids also include some that are specific to Sailors working in the afloat environment, using systems installed on the NSIPS Web Afloat or NIAPS shipboard servers. IMPORTANT: based on system upgrades, as well as feedback from Fleet users like you, user aids are updated routinely. Please visit NPC and NKO frequently to ensure that you are using and distributing the current edition of the various products!
Here are three examples of user aids targeted specifically for the individual Sailor. On the left is a QuickStart that helps Sailors establish their ESR self-service account (both ashore and afloat) and provides basic information regarding what actions Sailors should take. In the middle is a “Detailing Countdown” that helps Sailors prepare for and navigate the orders negotiation process using CMS/ID. On the right is the first edition of a new series called, “Plain Talk for Sailors.” This user aid informs Sailors about Fleet RIDE/PTS, and provides a timeline and a checklist that helps Sailors prepare for the Perform to Serve application process. It’s important for you to know that all user aids generated by the OPNAV N16 Fleet Introduction Team are created in partnership with the organizations responsible for the application and with the associated program. For example, the ESR QuickStart was created in partnership with the NSIPS program and PERS-3. The Detailing Countdown was created in partnership with the CMS/ID program and PERS-4. And the Plain Talk for Sailor (PTS edition) was created in partnership with BUPERS-32.
Just as Sailors have a virtual “Toolbox”, so do Command Career Counselors. And just like the Sailor Career Toolbox information sheet, on the left you can see that there is an information sheet for the CCC Toolbox with additional pages for each of the applications listed. On the right is a user aid designed for afloat Career Counselors. This product lists all of the applications an afloat CCC must use – in the Internet environment AND the afloat environment provided by the NSIPS Web Afloat and NIAPS shipboard servers – and provides steps to verify that the systems are available to crewmembers when required. Like all of the user aids, the “Routine System Check” for afloat CCCs is posted on the NKO Navy Career Tools page.
The “5 Tips” series is new this year. It is a product designed specifically to inform Career Counselors of new or under-utilized application functionality. This user aid is distributed by email via your Fleet, Force and ISIC Counselors approximately every two weeks. As with other products, all “5 Tips” editions are posted to the NPC and NKO websites.
Your Command Leaders (CO, XO, CMC/COB) have user aids, too. On the right is a QuickStart for the CMS/ID Command Role that helps users review and comment on incoming job applications, enter command comments on advertised jobs, and update the command contacts list and command website URL. On the right are two products requested by the prospective Commanding Officers and prospective Executive Officers who receive a “Navy Career Tools” update when transferring to SURFOR and AIRFOR ships and squadrons. On the top is the “Sailor Career Toolbox” information sheet we discussed before, but little “stickies” have been added that provide “Best Practices” to help the CO/XO ensure career systems are available and accessible to crewmembers. Each page has recommendations supporting the individual application, as well as the command stakeholder (such as the CCC, Training Officer, Personnel Officer, etc.) who typically uses the system. On the bottom right is “Notes for Command Leaders,” which provides the same list of career tools used by Sailors and stakeholders, but also provides specific stakeholder responsibilities that the CO/XO should monitor on behalf of the crew. (see next slide)
This is a page from the user aid called “Notes for Command Leaders.” This product lists individual career applications, plus identifies recommended actions each command stakeholder should take when using specific systems. For example, you see that your CO/XO is being informed of tasks that you should perform using Career Development Applications including, CMS/ID, Navy COOL, USMAP, Fleet RIDE and Perform to Serve. Another page lists actions you should take when using CIMS. NRMS, OPINS and FLTMPS. Feedback from Counselors indicate that this user aid helps inform and engage command leadership by providing specific steps they can take to ensure that you have access to the applications you need to perform your work.
06/28/11 So, now you have an update on career tool functionality that has been delivered over the last year. You also know more about the steps that PMW 240 is taking to integrate the systems you will use in the future. And you know about the many user aids provided to help you get the most from the systems that you must use today. Hopefully this briefing has helped show that you DO have a voice in the process. While our functional sponsors make the final decision on what applications enhancements get implemented, we listen to your suggestions, ideas, and inputs and ensure these get included in the OPNAV functional requirements generation process. Also, many of the user aids we just mentioned are the direct result of counselor suggestions or requests. Here are some of the ways that you can be heard. Please use the communication channels listed to provide your very valuable Fleet perspective.
06/28/11 To reiterate, we (PMW 240) work collaboratively and cohesively with our partners across OPNAV and the functional communities. All of these individuals [on this slide] are here this week to engage with you. Please stop by during your breaks to meet with program representatives who are available to answer your questions and concerns, as well as to record your very valuable feedback. Thank you!