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Infrastructure-as-a-Servicein SharedSpace Medusa is a product of
Who Are We? Leading Specialists in Shared Space (MTU)
What do we do? Infrastructure as a Service: ,[object Object]
Infrastructure is the correct network environment AND the ability to change it. Now.
Mission Critical availability,[object Object]
Shared-Space is Different There is ONLY the SLA*. Customers judge Operator by: ,[object Object]
Speed of response to requests
  Knowledge and resourcesMedusa ensures the SLA through “Enable & Respond” (*SLA : Service Level Agreement) Errors are rarely the problem! Support Ticket Distribution
What do we do?
Medusa creates different types of space Hotdesks /CoWork Meeting Common services Copier / Scanner Breakout & Public areas Reception & Admin Company Y - Room 21 Company A - Room 1 Company B – Room 2 Company C - Room 3 Company C- Room 23 Company D- Room 12 Company D - Room 11 Company X - Room 20 Company D - Room 10 Comms room Medusa User Equipment Switches User Equipment Switches User Equipment Switches User Equipment
Medusa creates different types of space Hotdesks /CoWork Meeting Common services Copier / Scanner Breakout & Public areas Reception & Admin Company Y - Room 21 Company A - Room 1 Company B – Room 2 Company C - Room 3 Company C- Room 23 Company D- Room 12 Company D - Room 11 Company X - Room 20 Company D - Room 10 Comms room Medusa User Equipment Switches User Equipment Switches User Equipment Switches User Equipment
REVISE ISDN / PRI Internet SIP Voice Switch or Other Gateway Medusa Medusa VoIP Controller port VoIP Trunk Converged Voice + Data Vlan Switches Independent  Voice & Data Data only drop Voice only Drop Voice AND data drop
Customer Types Customers can be treated as 4 TYPES,each with specific needs But Customers evolve between types  as well.
Future (proof)

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Medusa overview 2011

  • 2.
  • 3. Who Are We? Leading Specialists in Shared Space (MTU)
  • 4.
  • 5. Infrastructure is the correct network environment AND the ability to change it. Now.
  • 6.
  • 7.
  • 8. Speed of response to requests
  • 9. Knowledge and resourcesMedusa ensures the SLA through “Enable & Respond” (*SLA : Service Level Agreement) Errors are rarely the problem! Support Ticket Distribution
  • 10. What do we do?
  • 11. Medusa creates different types of space Hotdesks /CoWork Meeting Common services Copier / Scanner Breakout & Public areas Reception & Admin Company Y - Room 21 Company A - Room 1 Company B – Room 2 Company C - Room 3 Company C- Room 23 Company D- Room 12 Company D - Room 11 Company X - Room 20 Company D - Room 10 Comms room Medusa User Equipment Switches User Equipment Switches User Equipment Switches User Equipment
  • 12. Medusa creates different types of space Hotdesks /CoWork Meeting Common services Copier / Scanner Breakout & Public areas Reception & Admin Company Y - Room 21 Company A - Room 1 Company B – Room 2 Company C - Room 3 Company C- Room 23 Company D- Room 12 Company D - Room 11 Company X - Room 20 Company D - Room 10 Comms room Medusa User Equipment Switches User Equipment Switches User Equipment Switches User Equipment
  • 13. REVISE ISDN / PRI Internet SIP Voice Switch or Other Gateway Medusa Medusa VoIP Controller port VoIP Trunk Converged Voice + Data Vlan Switches Independent Voice & Data Data only drop Voice only Drop Voice AND data drop
  • 14. Customer Types Customers can be treated as 4 TYPES,each with specific needs But Customers evolve between types as well.
  • 16. Centre Charge - Customer Portal View (Cassie)
  • 17.
  • 18. WiFi-2 Future-proof for when everyone has 3 devices Guaranteed to 36Mbps raw-air Full Spec 300 Mbps raw air PLUS Medusa’s Roaming user technology.
  • 19. This has been: Infrastructure as a Service, by Medusa For information on PBL and Medusa info@medusabusiness.comwww.medusabusiness.com This presentation at