1. The meeting agenda outlines an introduction where the advisor will provide an overview of the agenda, disclosure statement, and privacy act consent. 2. Expectations from both the client and advisor will be discussed, including the advisor's area of expertise, methodology, fees, and the client's responsibilities. 3. The client's requirements will be determined, whether it be placing an order or receiving personalized advice to identify their needs. 4. Authority to proceed will be established, whether it be to fulfill an order, provide limited advice, or engage in the full advice process.

1. Client Meeting Agenda Meeting AGENDA
Client
1. Introduction – the “must do’s”
a) Agenda overview
b) Disclosure Statement
c) Privacy Act consent
2. Expectations – understanding each other
4 What are your expectations of your Advisor? – area of expertise, methodology, fees, etc.
4 What are my expectations of a client? – be on time; return calls; complete paperwork; be fair
3. Client requirements
4 Place an order – tell me what you want
or
4 Personalised advice – we find out what you need
4. Authority to proceed – As per your order; or
Limited Advice; or
Full advice process
Privacy Act 1993
The adviser will be collecting and retaining personal confidential information during the advice process. The
Privacy Act 1993 provides the client with the right to request access to their personal information, and request
that it be corrected if necessary. The information may be used by the adviser and his/her employees, or any
third party supplier of financial services and products who need access to it for processing or administering
any business done with them. It may also be used by the adviser and his/her employees to promote other
professional services or advice to you.
The information is held securely at the adviser's business premises at the address set out in the Disclosure
Statement, and by signing this consent I authorise the adviser and his/her employees to disclose any personal
4.4 Prof Dev - BPA Client meeting agenda - 08 Feb 2010
information that is held about me to any person or organisation where the disclosure is necessary for one or
more purposes for which the information was collected, or to comply with any legal requirements.
Client signature Date
Day Month Year