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Achieving Sales/Marketing Goals at a Startup Scott Barnett @scottabarnett
Marketing/Sales 101 “What” are you selling “Who” is your customer “How” do you reach them “Why” do they need your product/service? “The first principle is that you must not fool yourself and you are the easiest person to fool.”   - Richard Feynman
“WHAT” What aisle, what shelf Where you start, where you end
“WHO” Individual, Group, Company, Partnership? B2B vs. B2C
“HOW” Value/Pain/Urgency Think hard about Customer Acquisition Costs
http://www.forentrepreneurs.com
“WHY” Emotion Common mistakes in communicating value proposition (Simon Sinek – “people don’t buy what they do they buy why you do it” - http://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action.html
Entrepreneur Wisdom Tenacity is about pushing forward every day and not accepting “no’s” while resiliency is about taking punches every day and not falling down. (Mark Suster) Forgive and remember (Jeffrey Pfeffer) High touch makes all the difference for a startup to engage with its customers – GET OUT OF THE BUILDING
Must Read Blogs Mark Suster – http://www.bothsidesofthetable.com/ Steve Blank – http://steveblank.com/ - and his book (4 steps to the Epiphany) David Skok – www.forentrepreneurs.com Hacker News / Y Combinator – http://news.ycombinator.com Startup Lessons Learned (Eric Ries) - http://www.startuplessonslearned.com/
The Repeatable Sale Always Improve Competition is Good DON’T DRINK THE KOOL-AID  NAIL IT BEFORE YOU SCALE IT (Steve Blank) www.repeatablesale.com

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Njtc bootcamp v2_may2011

  • 1. Achieving Sales/Marketing Goals at a Startup Scott Barnett @scottabarnett
  • 2. Marketing/Sales 101 “What” are you selling “Who” is your customer “How” do you reach them “Why” do they need your product/service? “The first principle is that you must not fool yourself and you are the easiest person to fool.”   - Richard Feynman
  • 3. “WHAT” What aisle, what shelf Where you start, where you end
  • 4. “WHO” Individual, Group, Company, Partnership? B2B vs. B2C
  • 5. “HOW” Value/Pain/Urgency Think hard about Customer Acquisition Costs
  • 7. “WHY” Emotion Common mistakes in communicating value proposition (Simon Sinek – “people don’t buy what they do they buy why you do it” - http://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action.html
  • 8. Entrepreneur Wisdom Tenacity is about pushing forward every day and not accepting “no’s” while resiliency is about taking punches every day and not falling down. (Mark Suster) Forgive and remember (Jeffrey Pfeffer) High touch makes all the difference for a startup to engage with its customers – GET OUT OF THE BUILDING
  • 9. Must Read Blogs Mark Suster – http://www.bothsidesofthetable.com/ Steve Blank – http://steveblank.com/ - and his book (4 steps to the Epiphany) David Skok – www.forentrepreneurs.com Hacker News / Y Combinator – http://news.ycombinator.com Startup Lessons Learned (Eric Ries) - http://www.startuplessonslearned.com/
  • 10. The Repeatable Sale Always Improve Competition is Good DON’T DRINK THE KOOL-AID NAIL IT BEFORE YOU SCALE IT (Steve Blank) www.repeatablesale.com

Editor's Notes

  1. What aisle, what shelfYour customer has to believe this, not youYou have to know what is next to you on the shelf, how many grocery stores stock just one of something?Where you start, where you endWhat you built on Day 1 is guaranteed not to be what you sell on Day 100LISTEN to your customersPIVOT
  2. Define your technical buyer and economic buyer (they can be the same, but not often)How many people need to be involved in the decision (how long does it take to make a sale, and how do you reach them, see “HOW” slide)
  3. Multi-touch is criticalDepends on how many people you need to reach to make a decision
  4. Do you help cut costs? Increase revenue?Be VERY specific here – in this economy, there needs to be a clearly understood ROI. People don’t fund “projects” muchHow much of the “why” is emotional
  5. DON’T DRINK THE KOOL-AID (Every entrepreneur who has failed)Your stuff is not nearly as good as YOU think it isNAIL IT BEFORE YOU SCALE IT (Steve Blank)Be wary of the “Sugar Daddy”If you can’t create a cookbook, you don’t have repeatability