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How do you know
      you’re succeeding?




An Agile Approach to Sustainable Change
Toria
Culture
         (Tribal Leadership)




People
A sense of humor = the number one indicator that things are going well.
Yeah and I can’t
Dad’s going                          wait to finish so we
to love how                          can get ice cream!
 this looks!




                  Valuable Work
               Sense of Completion
Why Software Projects Fail

How the Customer Explained it…


                         How the Analyst Designed it …


                                                   How the Programmer Wrote it …


                                                                         What the Customer Really Needed….
http://agilemanifesto.org/
People first, always
          Action trumps talk
      Customers own the value
Being nimble is better than being right



                                 http://agilemanifesto.org/
Interviews with Developers. What I learned:




• Deliver 4x faster than using traditional software development methods.
• Work 40-45 hours/week with no “all-nighters” and weekends before delivery.
• “I’ve learned more in a year than I have in a decade.”
• Most don’t want to ever go back to old way of working.
Agile: it’s not just for software anymore…

Saving the world one 100 mpg car at a time.




                                              Google: 100 mpg road car
Time boxed
                                Iterations                              Backlog of User
    Daily Stand-ups
                                                                            Stories
                                                    Work is
                                                 estimated by
                                                   the team

                       There are many
Cross-functional
  work teams                             Agile               KANBAN board
                      Delivery team is                        for detailing
                                         Practices                work
                       self organizing



                                                                          Team is co-
                                             Testing while                  located
 Retrospective             Continuous          building
                          Improvement


                                                                      agileadvice.com
Iterative &   Team Based
Incremental     Decisions




Value Driven     Big and
   Work          Visible
Linear
 Good
 Idea
                    Define          Design            Build            Test              Release

                                                                                       First chance to
                                                                                      review & adjust
                                                                                          for value.
                                                                                            Oh no!


                             Iterative & Incremental
Valuable                        Review &                        Review &                           Valuable
  Idea                          Adjust for                      Adjust for                         Product
                                  Value                           Value

           Define      Design                Define     Design               Define       Design




            Test        Build                 Test      Build                 Test        Build
Continuous Improvement

Valuable                    Review &                      Review &
                            Adjust for                    Adjust for                Valuable
  Idea                                                                              Product
                              Value                         Value

           Define   Design               Define   Design          Define   Design




            Test    Build                 Test    Build            Test    Build




                             Improve                       Improve
                             Process?                      Process?
Practice #1: Toyota’s A3 Problem Solving Template




                                      Google: MIT Toyota A3
Practice #2: Deming’s “Plan, Do, Check, Act”




PLAN: Design or revise business process components to improve results
DO: Implement the plan and measure its performance
CHECK: Assess the measurements and report the results to decision makers
ACT: Decide on changes needed to improve the process


                                                        balancedscorecard.org
Iterative &   Team Based
Incremental     Decisions




Value Driven     Big and
   Work          Visible
It takes a team…..
                       Leaf for
                        shade

                                  Wall to
Hose for                                    Rope for
                                  keep us
watering                                    binding
                                    safe




           Spear for
            hunting
                           …to see the whole picture
Practice #3: Team Decision Making
Consensus kills!



                   Stay Alive with Fist of Five




                                  agilefaq.wordpress.com
Iterative &   Team Based
Incremental     Decisions




Value Driven     Big and
   Work          Visible
Speed to Value: Iterations tell you when




            Value
               tapers
                    off
Practice #4: Product Owners own the
               Value
Iterative &   Team Based
Incremental     Decisions




Value Driven     Big and
   Work          Visible
Practice #5: Make a Creative Commons


                      From no space…




… to open space
Practice #6: Big and Visible Planning and Action




                                        agile101.net
Practice #7: Daily Stand ups

Every team member – every day – in person or phone.




         • What did I accomplish yesterday?
         •What will I do today?
         •What obstacles are impeding my progress?
Iterative &   Team Based
Incremental     Decisions




Value Driven     Big and
   Work          Visible
Organizational Patterns
            human scale – evolutionary – value driven




              For a copy of my slides:
Thank you
               toria@organizationalpatterns.com

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Organizational agility

  • 1. How do you know you’re succeeding? An Agile Approach to Sustainable Change
  • 3. Culture (Tribal Leadership) People
  • 4. A sense of humor = the number one indicator that things are going well.
  • 5. Yeah and I can’t Dad’s going wait to finish so we to love how can get ice cream! this looks! Valuable Work Sense of Completion
  • 6. Why Software Projects Fail How the Customer Explained it… How the Analyst Designed it … How the Programmer Wrote it … What the Customer Really Needed….
  • 8. People first, always Action trumps talk Customers own the value Being nimble is better than being right http://agilemanifesto.org/
  • 9. Interviews with Developers. What I learned: • Deliver 4x faster than using traditional software development methods. • Work 40-45 hours/week with no “all-nighters” and weekends before delivery. • “I’ve learned more in a year than I have in a decade.” • Most don’t want to ever go back to old way of working.
  • 10. Agile: it’s not just for software anymore… Saving the world one 100 mpg car at a time. Google: 100 mpg road car
  • 11. Time boxed Iterations Backlog of User Daily Stand-ups Stories Work is estimated by the team There are many Cross-functional work teams Agile KANBAN board Delivery team is for detailing Practices work self organizing Team is co- Testing while located Retrospective Continuous building Improvement agileadvice.com
  • 12. Iterative & Team Based Incremental Decisions Value Driven Big and Work Visible
  • 13. Linear Good Idea Define Design Build Test Release First chance to review & adjust for value. Oh no! Iterative & Incremental Valuable Review & Review & Valuable Idea Adjust for Adjust for Product Value Value Define Design Define Design Define Design Test Build Test Build Test Build
  • 14. Continuous Improvement Valuable Review & Review & Adjust for Adjust for Valuable Idea Product Value Value Define Design Define Design Define Design Test Build Test Build Test Build Improve Improve Process? Process?
  • 15. Practice #1: Toyota’s A3 Problem Solving Template Google: MIT Toyota A3
  • 16. Practice #2: Deming’s “Plan, Do, Check, Act” PLAN: Design or revise business process components to improve results DO: Implement the plan and measure its performance CHECK: Assess the measurements and report the results to decision makers ACT: Decide on changes needed to improve the process balancedscorecard.org
  • 17. Iterative & Team Based Incremental Decisions Value Driven Big and Work Visible
  • 18. It takes a team….. Leaf for shade Wall to Hose for Rope for keep us watering binding safe Spear for hunting …to see the whole picture
  • 19.
  • 20.
  • 21. Practice #3: Team Decision Making Consensus kills! Stay Alive with Fist of Five agilefaq.wordpress.com
  • 22. Iterative & Team Based Incremental Decisions Value Driven Big and Work Visible
  • 23. Speed to Value: Iterations tell you when Value tapers off
  • 24. Practice #4: Product Owners own the Value
  • 25. Iterative & Team Based Incremental Decisions Value Driven Big and Work Visible
  • 26. Practice #5: Make a Creative Commons From no space… … to open space
  • 27. Practice #6: Big and Visible Planning and Action agile101.net
  • 28. Practice #7: Daily Stand ups Every team member – every day – in person or phone. • What did I accomplish yesterday? •What will I do today? •What obstacles are impeding my progress?
  • 29. Iterative & Team Based Incremental Decisions Value Driven Big and Work Visible
  • 30. Organizational Patterns human scale – evolutionary – value driven For a copy of my slides: Thank you toria@organizationalpatterns.com

Editor's Notes

  1. Welcome to this Fast Track session on how to track, report and map your sustainability success and translate your investment into market position.Agile does its reporting all along the way and is focused on delivering value at all places where the work is being done.
  2. Most important factor for organizational success is the culture and the people who operate within it.
  3. Single most important indicator that things are going well is that when things are tense, there is still laughter and a sense of humorWhat if we reported on how many times someone laughed at work? How well would you work place do? How many times do people use humor in tense situations? These are signs of a company that is trusting and open.
  4. People want to know that what they do is valuable – ideally to themselves but if not then valuable to their boss. They then want to connect that value with a sense of getting things done. After all, value is best felt when delivered.
  5. Typical software projects are delivered late and over budget. The end result often does not delivered the hoped for value – whether financial or functional. Because of the tendency to “man overboard” features as the software project nears its end, there often isn’t a sense of being done.
  6. 2001 at snowbird ski resort 17 people from all of the various software development camps decided and agreed on the manifesto. A small miracle unto itself.
  7. Joe Justice and his team designed and built a 100 MPG road car in 3 months using off-the-shelf parts, no capital investment and no paid employees. Cost is less than $29,000.
  8. co-locate with team at least most of the time.Product Owner owns the priority of the backlog.
  9. Boards are visible, moveable, dynamic and maintained by everyone.
  10. Purpose is to share commitment, communicate daily status, identify obstacles, set direction and focus and most importantly, let the team see itself everyday as an intact team.