The document discusses the evolution of quality of experience (QoE) in communication over time. It outlines some of the major evolutions and revolutions in communication technology. It also discusses the current state of QoE, including ongoing challenges in reliable QoE assessment methods, standardization efforts, and a lack of coordination in QoE research. Areas that require further work are identified as being content-dependent, context-dependent, and multi-modal QoE metrics.

1. Quality of Experience The Good, The Bad, and The Ugly! Touradj Ebrahimi Adjunct Professor at NTNU/Q2S Professor at EPFL

8. The Good

12. The Bad

14. The Ugly

16. Thank you for your attention Questions?