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AIR 2 Challenges

                   1
NR AIR 2 Challenge
                              Information              Safety
Improving the quality and                                         Improving the safety of
reach of the information                                          the rail network for
we hold and share                                                 passengers and
relating to the dynamic                                           employees.
status of the rail network.



                                          Looking to
                                           improve
                               Stations                Capacity
 To improve the                                                   The UK has the fastest
 experience of people                                             growing rail network.
 within our stations to                                           This growth is set to
 raise customer                                                   continue. We need to
 satisfaction and optimise                                        improve the capacity of
 operations.                                                      the rail network.

                                                                                            2
Information
We are always striving to improve the quality and
reach of the information we hold and share relating
to the dynamic status of the rail network.
OUR COMMITMENT A strong example of Network Rail’s belief in
the power of information is the £300m Orbis programme is set to
revolutionise GB rail infrastructure asset information for the benefit
of the rail industry:
www.networkrail.co.uk/technology-drives-down-costs.aspx
This investment will transform our capability to manage and
develop services around our asset information.                           Some areas of interest
NEED INSPIRATION? We already publish a vast range of data                • Novel analysis
sets as part of our commitment to improving transparency.
                                                                         methods
www.networkrail.co.uk/transparency                                       • Data mining
This has already led to the provision of a range of data feeds that      • Data fusion (existing
have inspired a number of innovative services.                           & new)
WHAT WE WANT - innovative suggestions on how we can                      • Visualisation
extract better and more actionable information from the data
that is available to the rail industry.
                                                                                                   3
Stations

We would like to improve the experience
of people within our stations to raise
customer satisfaction and optimise
operations.

WHAT WE HAVE: Network Rail owns and manages 17
of Britain's largest and busiest stations.
                                                           Some areas of interest
www.networkrail.co.uk/aspx/765.aspx
                                                           • dynamic monitoring of the
We believe there is a significant opportunity to develop   flow of people within station
new services that optimise how people use these
stations and assist people in making best us of the        spaces
available space and resources,                             • optimise the loading and
                                                           unloading of trains
                                                           • improving communication
WHAT WE WANT: innovative ways in which you can
assist us to make our stations more satisfying for         between station operators
customers and more efficient to operate.                   and their customers.

                                                                                           4
Capacity
The UK has the fastest growing rail
network. This growth is set to continue.
We need to improve the capacity of the
rail network.
Britain's rail network continues to be the fastest growing
in Europe.
http://www.railtex.co.uk/news-and-features/?n=new-uk-
rail-report-2012-available-now                                Some areas of interest
The UK is investing in the rail infrastructure to cope with   • analysis of data to inform
this increase in demand. To maximise the value from this      the planning process
investment we are seeking innovative ways to grow the
capacity we obtain from this investment.                      • resilience to change and
Capacity can be achieved in a number of ways including
                                                              disruption
reducing maintenance times, varying the demand over
time or increasing the number of trains.
We are seeking new and innovative approaches to
increasing capacity on the UK rail network.


                                                                                             5
Safety
We are always looking for new ways to
improve the safety of the rail network for
passengers and employees.

Network Rail aims to run a safe, reliable and efficient
railway. Safety is at the heart of what we do. More
information about our safety approach and initiatives can
be found here:
                                                            Some areas of interest
www.networkrail.co.uk/industry-Safety.aspx
                                                            • level crossings
safety.networkrail.co.uk
                                                            • mechanism to allow
We believe that there is significant scope for innovative   customers to inform us of
digital services that will improve the safety of the rail
network.                                                    potential problems
                                                            • improving the safety of
                                                            dispatching trains from
                                                            stations


                                                                                        6

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Network Rail Challenges for Digital Railways Competition

  • 2. NR AIR 2 Challenge Information Safety Improving the quality and Improving the safety of reach of the information the rail network for we hold and share passengers and relating to the dynamic employees. status of the rail network. Looking to improve Stations Capacity To improve the The UK has the fastest experience of people growing rail network. within our stations to This growth is set to raise customer continue. We need to satisfaction and optimise improve the capacity of operations. the rail network. 2
  • 3. Information We are always striving to improve the quality and reach of the information we hold and share relating to the dynamic status of the rail network. OUR COMMITMENT A strong example of Network Rail’s belief in the power of information is the £300m Orbis programme is set to revolutionise GB rail infrastructure asset information for the benefit of the rail industry: www.networkrail.co.uk/technology-drives-down-costs.aspx This investment will transform our capability to manage and develop services around our asset information. Some areas of interest NEED INSPIRATION? We already publish a vast range of data • Novel analysis sets as part of our commitment to improving transparency. methods www.networkrail.co.uk/transparency • Data mining This has already led to the provision of a range of data feeds that • Data fusion (existing have inspired a number of innovative services. & new) WHAT WE WANT - innovative suggestions on how we can • Visualisation extract better and more actionable information from the data that is available to the rail industry. 3
  • 4. Stations We would like to improve the experience of people within our stations to raise customer satisfaction and optimise operations. WHAT WE HAVE: Network Rail owns and manages 17 of Britain's largest and busiest stations. Some areas of interest www.networkrail.co.uk/aspx/765.aspx • dynamic monitoring of the We believe there is a significant opportunity to develop flow of people within station new services that optimise how people use these stations and assist people in making best us of the spaces available space and resources, • optimise the loading and unloading of trains • improving communication WHAT WE WANT: innovative ways in which you can assist us to make our stations more satisfying for between station operators customers and more efficient to operate. and their customers. 4
  • 5. Capacity The UK has the fastest growing rail network. This growth is set to continue. We need to improve the capacity of the rail network. Britain's rail network continues to be the fastest growing in Europe. http://www.railtex.co.uk/news-and-features/?n=new-uk- rail-report-2012-available-now Some areas of interest The UK is investing in the rail infrastructure to cope with • analysis of data to inform this increase in demand. To maximise the value from this the planning process investment we are seeking innovative ways to grow the capacity we obtain from this investment. • resilience to change and Capacity can be achieved in a number of ways including disruption reducing maintenance times, varying the demand over time or increasing the number of trains. We are seeking new and innovative approaches to increasing capacity on the UK rail network. 5
  • 6. Safety We are always looking for new ways to improve the safety of the rail network for passengers and employees. Network Rail aims to run a safe, reliable and efficient railway. Safety is at the heart of what we do. More information about our safety approach and initiatives can be found here: Some areas of interest www.networkrail.co.uk/industry-Safety.aspx • level crossings safety.networkrail.co.uk • mechanism to allow We believe that there is significant scope for innovative customers to inform us of digital services that will improve the safety of the rail network. potential problems • improving the safety of dispatching trains from stations 6