Marketplace and Quality Assurance Presentation - Vincent Chirchir
Public Service Capacity Building: From Capacity to Excellence
1. Public Service Capacity Building: From Capacity to Excellence Presented at Workshop on “ Capacity Building for Improving Performance of Public Service” Banjarbaru, June 22, 2010 Tri Widodo W Utomo
8. European Excellence Model Key Performance Results Partnerships & Resources Policy & Strategy People Leadership Processes People Results Customer Results Society Results INNOVATION AND LEARNING ENABLERS RESULTS
9. Baldrige Quality Award Measurement, Analysis and Knowledge Management Focus on Patients, Other Customers & Markets Leadership Strategic Planning Process Management Organizational Performance Results Staff Focus