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TRENDS
1

    MOBILE
1
                   The average destination receives

                            20.52%
                         of total traffic from mobile.




Source: Mark Research Report / How Travelers are Engaging with Destinations on the Mobile Web / December 2012
1
                             Travelers typically plan


                       1.7 days.
                              in advance on a phone.




Source: Mark Research Report / How Travelers are Engaging with Destinations on the Mobile Web / December 2012
2

    TABLET
2
                    The share of website visits from
                      tablets grew approximately

                                           10x
              faster than the rate for smartphones.




Source: Adobe® Digital Index Report / May 2012
2
                             Travelers typically plan


                         20 days.
                              in advance on a tablet.




Source: Mark Research Report / How Travelers are Engaging with Destinations on the Mobile Web / December 2012
3

    LOCAL
3
    Start your local efforts at


getlisted.org
3
3
3
3

                                            1/3
              of mobile searches have local intent.




Source: Think With Google / Understanding Mobile Users
3
              Facebook's


Graph Search
    demands accurate, local content.
4

CUSTOMER
OWNERSHIP
4
                          Google's Field Trip app
                        has been downloaded nearly

                            500,000
                                  times.




Source: Google Field Trip
4
4
5

    SOCIAL
    SERVICE
5
                             One in five consumers,


                                       17%
                has used social media at least once
                    in the last year to obtain a
                    customer service response.


Source: American Express® Global Customer Service Barometer
5

                                         42%
                of consumers expect a social media
                     response within one hour.




Source: Edison Research / The Social Habit
5
                  Americans will tell an average of


                   15 people
   about positive (customer service) experiences.




Source: American Express® Global Customer Service Barometer
6

HUMANIZATION
6
7

SPACE SHARING
7
7
         Airbnb is filling more rooms nights than


Hilton Hotels.

Source: TechCrunch / December 2012
7




Source: TechCrunch / December 2012
7




Source: TechCrunch / December 2012
7




Source: TechCrunch / December 2012
8

PHOTOS + VIDEO
8

                   40 million
         photos are posted to Instagram everyday.




Source: Instagram Press Center
8
9

     CONTENT
    MARKETING
10



     BASICS
BUZZWORDS
B

    RESPONSIVE
B




Source: speckyboy / The Next Step in the Evolution of Responsive Web Design: Responsivity Analysis
B




Source: speckyboy / The Next Step in the Evolution of Responsive Web Design: Responsivity Analysis
B

    NATIVE ADS
B

GRAPH SEARCH
B




Source: http://actualfacebookgraphsearches.tumblr.com/
B




Source: http://actualfacebookgraphsearches.tumblr.com/
BULLSH*T
*

    QR CODES
*

    BIG DATA
*

GAMIFICATION
THANKS
troy@travel2dot0.com
ICONS
dribbble.com/victorerixon

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Top 10 Tourism Trends for 2013

  • 1.
  • 3. 1 MOBILE
  • 4. 1 The average destination receives 20.52% of total traffic from mobile. Source: Mark Research Report / How Travelers are Engaging with Destinations on the Mobile Web / December 2012
  • 5. 1 Travelers typically plan 1.7 days. in advance on a phone. Source: Mark Research Report / How Travelers are Engaging with Destinations on the Mobile Web / December 2012
  • 6. 2 TABLET
  • 7. 2 The share of website visits from tablets grew approximately 10x faster than the rate for smartphones. Source: Adobe® Digital Index Report / May 2012
  • 8. 2 Travelers typically plan 20 days. in advance on a tablet. Source: Mark Research Report / How Travelers are Engaging with Destinations on the Mobile Web / December 2012
  • 9. 3 LOCAL
  • 10. 3 Start your local efforts at getlisted.org
  • 11. 3
  • 12. 3
  • 13. 3
  • 14. 3 1/3 of mobile searches have local intent. Source: Think With Google / Understanding Mobile Users
  • 15. 3 Facebook's Graph Search demands accurate, local content.
  • 17. 4 Google's Field Trip app has been downloaded nearly 500,000 times. Source: Google Field Trip
  • 18. 4
  • 19. 4
  • 20. 5 SOCIAL SERVICE
  • 21. 5 One in five consumers, 17% has used social media at least once in the last year to obtain a customer service response. Source: American Express® Global Customer Service Barometer
  • 22. 5 42% of consumers expect a social media response within one hour. Source: Edison Research / The Social Habit
  • 23. 5 Americans will tell an average of 15 people about positive (customer service) experiences. Source: American Express® Global Customer Service Barometer
  • 25. 6
  • 27. 7
  • 28. 7 Airbnb is filling more rooms nights than Hilton Hotels. Source: TechCrunch / December 2012
  • 29. 7 Source: TechCrunch / December 2012
  • 30. 7 Source: TechCrunch / December 2012
  • 31. 7 Source: TechCrunch / December 2012
  • 33. 8 40 million photos are posted to Instagram everyday. Source: Instagram Press Center
  • 34. 8
  • 35. 9 CONTENT MARKETING
  • 36. 10 BASICS
  • 38. B RESPONSIVE
  • 39. B Source: speckyboy / The Next Step in the Evolution of Responsive Web Design: Responsivity Analysis
  • 40. B Source: speckyboy / The Next Step in the Evolution of Responsive Web Design: Responsivity Analysis
  • 41. B NATIVE ADS
  • 46. * QR CODES
  • 47. * BIG DATA