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Living lab as the engine to animate
         smart communities
European opportunities looking at our territory: Lecce
                Smart Community
                    14.03.2013
   Director Tuija Hirvikoski, PhD; Laurea www.laurea.fi |
      www.sidlaurea.com | tuija.hirvikoski@laurea.fi
              European Network of LivingLabs

                        Lecce 14.3.2013 TH
What is ENoLL?
                     European Network of Living Labs, Brussels based
                     international non-profit organisaton, facilitates the cooperation
                     and the exploitation of synergies between its 300+ members
                     worldwide.




Within ENoLL, the whole innovation
cycle     i.e    end-users,     SMEs,
coorporations, citizens, public sector,
NGOs, academia and the wider
research communities form a dedicated
network of thematically organised
Living Labs.




                                    Lecce 14.3.2013 TH
The European Network of Living Labs
       Real-life test and experimentation Public-Private-People
Partnerships (PPPP) environments for user-driven open innovation




                                               320 Living
                                               Labs




                     Lecce 14.3.2013 TH
What is (the value of)
                     a Living Lab?

• Living Lab is a real-life test and experimentation environment
  where users and producers co-create innovations
• Public-Private-People Partnership (PPPP) for creation,
  prototyping, validating and testing new technologies, services,
  products etc in real-life contexts
• Empower citizens (end-users) as active co-creators of value,
  ideas & innovations that benefit the whole society




                          Lecce 14.3.2013 TH
Why LL?
             Don’t discard routines,
                challenge them
             and creatively explore
                   new ones!

        Science and technology
         driven innovation 4%


           Practice
            based
         innovation
             96%
                     The positive effects of co-creation activities:
From coproduction    1. A broader understanding of stakeholders’ processes and their value creation conducting
to Co-               capability to deliver value for them (e.g. Liedtka & Ogilvie, 2011; Prahalad & Ramaswamy, 2004),
Creation             2. To monitor future possibilities and the landscape of competition (e.g. Prahalad & Ramaswamy,
                     2004),
                     3. To innovate more efficiently (e.g. Liedtka & Ogilvie, 2011; Ramaswamy & Gouillart, 2010).
                                                 Lecce 14.3.2013 TH
Service innovation originates


   Muut



   Kilpailijat


  Tutkimus- ja
R&D
  kehitystoiminta

   Erityisasiantuntijat

                                                                                Primary
Staff
   Henkilöstö                                                                   &
                                                                                secondary
Clients and users                                                               users
   Asiakkaat ja toimittajat
Information from the
   sekä yleinen
operative environment
   toimintaympäristötieto     0      10         20     30       40       50 %
                                                       Lähde: Yliherva 2005



                                  Lecce 14.3.2013 TH
Where does LL come from and how
                  did it evolve into ENoLL?

• Originated for MIT (US), concept further developed in Europe
• Supported by EC as bridging the gap between R&D and market
  entrance (faster take up of R&D results) and enable SMEs obstacles
  on local and regional markets in the fragmented European market
  place
• Linked with EC policies and initiatives EU2020, Digital Agenda,
  especially through initiatives such as EIPs on Smart Cities, Active and
  Healthy Ageing (AHA), Future Internet, Design …
• Several Living Lab initiatives supported by the EC as well as national
  programmes (FP7, CIP ICT PSP programme, etc)




                               Lecce 14.3.2013 TH
From Apollon to ENoLL-
                      Living Labs as brokers and matchmakers (2/3)


•   ENoLL as Knowledge & exchange platform
      –    Sharing domain specific knowledge and experience (e.g Knowledge Center)
      –    Developing domain specific methodologies and services


•   ENoLL as Gateway & broker for new collaboration
      –    Active connecting and collaborating environment
      –    Networking with other Living Labs (cross-domain) & SMEs (e.g Market Place)




20/09/21                                      20/09//2012
ENoLL 7th Wave for Membership Applications


•   Opened in February 2012
•   Pre-registration to info@enoll.org, you will receive application document
•   Evaluation will be done by selected independent ENoLL & LL experts on following
    criteria:
     – Membership motivation
     – Description and characteristics
     – Organisation
     – Openness
     – Resources
     – Users and reality
     – Value
     – Direction and sustainability
•   Publication of results at the ENoLL Summer School in Manchester August 27 – 30
    th, 2013




20/09/21                              20/09//2012
Lecce 14.3.2013 TH
Users: individuals, organisations, firms,
      authorities, cities, regions –
from the micro to the most macro level



       Zoom in
          &
      Zoom out




       http://www.dexigner.com/directory/detail/19311.html
       Helsinki Design Lab is an initiative by Sitra, The Finnish Innovation Fund, to
       advance strategic design as a way to re-examine, re-think, and re-design
       the systems we've inherited from the past. We assist decision-makers to view
       challenges from a big-picture perspective, and provide guidance toward more
       complete solutions that consider all aspects of a problem
                    Lecce 14.3.2013 TH
Living Labs 2.0
    from methodologies to ecosystems
                                     (Jarmo Esleinen)
                Lecce 14.3.2013 TH
Living labs 2.0 (Eskelinen)




          Lecce 14.3.2013 TH
Living Labs 2.0 (Eskelinen)




          Lecce 14.3.2013 TH
Living labs 2.0 (Eskelinen)




          Lecce 14.3.2013 TH
Jarmo Eskelinen
Lecce 14.3.2013 TH
The accessibility and attractiveness of new services are shaped and
                enabled in regional and global innovation ecosystems as well as by
                                 national and EU innovation policies
Actors                  Actions                         Where / how        Why / for
•   Designers           • Create meanings               In open            Better
•   Engineers           • Mobilise resources            Ecosystems (LLs)   • Solutions
•   Entrepreneurs       • Continuous interaction             with          • Products
•   Academics             and feedback                       • Public      • Services
•   Nurses              • Innovate                           • Private     • Processes
•   Service providers   • Co-design                          • People      • Business models
•   …                   • Co-create value                    Partner-      • Inclusive
•   Citizens            • Co-product                         ship             foresights
•   Users               • Experiment                                       • Policy design
•   Civil servants      • Pilot
•   Local authorities   • Commercialize                                    New
•   Public policy       • Utilize                                          • Global markets
•   makers              • Innovative management                            • User behaviour
…                       • Public procurement                               • Firms
                        • Shared leadership                                • Industries
                        • Brokering
                        • Matchmaking                                      Societal
                                       Lecce 14.3.2013 TH                  transformation
Self-renewal Multi-stakeholder
             Ecosystem Driven by Users
what is needed?
                                                                                                         multilevel
                                                                                                        governance
                                                             Service-
                                                                                    Enablers
                                    MNS,
                                                            providers
                                    SMES




     “..in our smart city projects, the DEVELOPER COMMUNITY is often aPublic sector asset, in
                                                                       critical
                                     Education
                              wellbeing, the USER COMMUNITIES”
                     third sector
                                                                   convergence of
                                                                      science
                                                                           RDI
                                           Citizens
          cross-sector                       and
          co-operation
                                            users
                                                                                               what is possible?

             Co-creating also social and societal innovation
                                                      Lecce 14.3.2013 TH
A Systemic approach to user centred policies and
                                                     services
                                           - it is the whole bunch
                                                   To tie the knot you need to design and orchestrate




All levels and actors of the ecosystem are interdependent and in continuous interaction

 http://www.google.fi/imgres?hl=fi&sa=X&biw=1280&bih=663&tbm=isch&prmd=imvnsab&tbnid=i5_Nu9ZNnZEM-M:&imgrefurl=http://www.props.eric-hart.com/tools/36-knots-bends-and-splices/&docid=st4IUYsHQHtw8M&imgurl=http://www.props.eric-
 hart.com/wp-content/uploads/2010/08/knots1.png&w=457&h=318&ei=MY3NT_jLBKf-
 4QSdw4jkDg&zoom=1&iact=hc&vpx=970&vpy=401&dur=3089&hovh=187&hovw=269&tx=138&ty=113&sig=109217063895960377122&page=1&tbnh=125&tbnw=180&start=0&ndsp=20&ved=1t:429,r:19,s:0,i:108



                                                                                                   Lecce 14.3.2013 TH
They all are experts in their fields
They all mobilise the resources they command
And they Lecce 14.3.2013 TH
          provide continuous feedback
Krista.Keranen@Laurea.fi        ask for the CoCo Tool Kit
           Lecce 14.3.2013 TH
Harvesting Results
     ICT Innovations for services for older people:
     Living lab approach within Enoll community
Helsinki Living Labs
• LivingLabs started from Arabianranta &
   Loppukiri
• Managing Outcomes: People participating
   to the co-production of their care by
   Forum Virium Helsinki
• Healthy Neighborhood, 800 used
   electronic health care card
Elsewhere in Finland:
• Western Finland Welfare Living Lab

   21032013 Hallym Univeristy Tuija Hirvikoski        22
Harvesting Results
            ICT Innovations for services for older people
Laurea Living Labs and the LbD action          Laurea LL Facilities & Virtual Tools
model. Project examples
                                               - CaringTV®
• CaringTV®,
• Express to Connect,
                                               - Active Life Village Ltd
• Encounter Art,                               - Active Home; SmartHome
• COM’ON,                                      - The Smart Hospital in Vantaa
• the Senior Trainer Programme,                - Medical and Care simulation center
• SATCHEL Seniors Accessing Technologies       - Live and Reside in the City of Espoo,
   for Co-Housing with E-Learning                Tapiola
   (SATCHEL) (Finland, UK, Spain)
• JADE and the Healthy Ageing Innovation
   Laboratories (HAILs)                        Elsewhere In Europe
• Energising Urban Ecosystems (EUE)            • Health Lab Amsterdam
• mHealth                                      • CASALA Living Lab (Centre for
• Empathic Products                               Affective Solutions for Ambient
• Triage solution for Finnish Military (Nato      Living Awareness) and Great
   –standard)
                                                  Northern Haven
                                               • Senior Lab (Citilab, Barcelona)
THANK YOU !

           URL: www.openlivinglabs.eu


           ENoLL Office: info@enoll.org
           Anna Kivilehto & Ana Garcia



20/09/21             20/09//2012
Living Labs, Smart Cities
                           & Future Internet


                        Smart cities:policies,
                        application pull,
                        public data, citizens initiatives



                                 [ Citizens ]
                                                   Living lab: User-driven
                                                   playground for co- creating
   Future Internet testbeds as                     and validating innovative
   technology platforms                            scenarios and services




20/09/21                             20/09//2012
Helsinki Livinglabs (Forim Virium, Laurea LivingLabs, Aalto)

CASE HELSINKI & ESPOO


                               Lecce 14.3.2013 TH
Smart Participation – Lead Pilot in
             Helsinki
                    When you spot an issue; fallen
                    street sign

                    Do:
                    1. Report the issue via:
                        a. Sanoma Publishers’ web
                            portal Omakaupunki.fi
                        b. SMS
                        c. E-mail
                     Direct issue reporting to the right
                    department within the city

                    Don’t
                    spend time looking through the
                    City's official portal to find the official
                    form for reporting such an issue.
A Nordic Story of
Urban Innovation, Growth and Excellence,
                              Espoo (1)




                 Lecce 14.3.2013 TH
We Cannot Reach the Target by Incremental Small Steps
                                  Espoo (2)


 Today: Separate                  Inventing the future: Working and learning together
projects and silos
                                                                           Fruits of global pioneering
                               Gardening to enable uniqueness                    to the use of all




             The upside-down tree metaphor originates 1992 by Leif Edvinsson

            We need to create “Joint Regional Innovation Ecosystems”

The picture is based on the results of the Aalto Camp forTH
                                             Lecce 14.3.2013 Societal Innovation 2011: Markku Markkula
Conditions for Innovation, Espoo (3)
• Located in an economically thriving region
• Proactive and effective policies for sustainable urban
  transformation; supportive government macro-economic,
  innovation and financing policies
• Strong scientific, technical and industrial base
• Corporate culture oriented towards international
  competitiveness based on technological advantage
• Triple helix model as a driver of innovation
• Leveraging ICT and technology to create sustainable, green
  cities
• “model -- the connections between academy, industry and
  government -- and their role in driving innovation”

                         Lecce 14.3.2013 TH
From the Triple Helix Model
 to Regional Innovation Ecosystems
   Multinational /Global Innovation Environment
       National Innovation Environment


                    Companies
 R&D talent
                                           Platforms
              Experts               Piloting
                        Know-how
 Academia                                Public sector
                        Resources



                   MARKET PULL
User-driven                                    Co-creation



               “From Triple Helix TH RIE”, Jukka Viitanen, Hubconcepts Ltd
                     Lecce 14.3.2013 to
Shared Value (& New capitalism)
              M.E.Porter & M.R:Kramer

• “The concept of shared value can be defined
  as policies and operating practices that
  enhance the competitiveness of a company
  while simultaneously advancing the economic
  and social conditions in the communities in
  which it operates”
  – businesses approaching societal issues from a
    value perspective
  – governements and NGOs thinking more in value
    terms
                     Lecce 14.3.2013 TH
Regional Innovation Ecosystem


                                                      Openness in
                                 Enterprises
                     Ideas                             processes
    People,                                                         Orchestrated
     users                                                           ownership
Students
                                                                     Local/Regional
                                                                         flavor


                                                                      The cooking
                                                                       pot (Living
                                                                         Labs)

                                                                    THE FIRE:
                                                             Public – Private – Civic
                                                                   partnership
                                                               Creative commons
                                                             Precommercial Public
                                                                 Procurement
     Based on Bror Salmelin EU
     Commission DG Infso             Lecce 14.3.2013 TH
Physical, virtual and social
  environments (Espoo)




Helsinki Smart City Showcase
http://vimeo.com/16424693
          Lecce 14.3.2013 TH
A Safe City to Live In Espoo (4)
Domestic Burglary / 100,000 Residents (2008)          Car Thefts / 100,000 Residents (2008)




                                                            *According to Eurostat’s available Urban Audit-data of 200 cities.




                                       Lecce 14.3.2013 TH
A Financially Vital City, Espoo (5)

                                                                         Espoo      Finland
Average income per employee 2009                                         44,566 €   34,088 €
Average unemployment rate 2011                                           5.5 %      9.1 %
Municipal tax income per capita 2010                                     4,774 €    3,414 €
Municipal loans per capita 12/2010                                       867 €      1,957 €
Source: Statistics Finland, Ministry of Employment and the Economy.




                                                    Lecce 14.3.2013 TH
A High-Tech Economy,
                    Espoo (6)
• Northern Europe’s largest high-tech hub in Otaniemi

• Over 20 % of jobs in ICT

• Biggest employers are the municipality, Nokia, Tieto,
  VTT Technical Research Centre of Finland and Aalto University

• More than 50 % of turnover at Helsinki Stock Exchange (2011)

• About 400 global companies and headquarters,
  including Nokia, Kone and Rovio




                             Lecce 14.3.2013 TH
A Nest for Ideas and Start-Ups
           Espoo (7)




    http://www.oecd.org/edu/imhe/QT%20policies%20and%20practices.pdf
    http://www.laurea.fi/fi/tutkimus_ja_kehitys/julkaisut/Erilliset_julkaisut/Docum
               Lecce 14.3.2013 TH
    ents/LbD_Guide_04102011_ENG_lowres.pdf
What is SDK?

SDK = Service Development Kit
Public delivery
Infrastructures;                                                                  App Stores
 urban displays



                            Engaged SME Developers’ new Services
                   exploiting the City SDK ecosystem, or open source pilot apps


                                   CitySDK Pilots
                                           Smart            Smart
                         Smart
                      Participation       Mobility         Tourism
                                                                           CitySDK Ecosystem
                                       Personal Travel    Personal Tour
                       FixMyStreet
                                          Assistant          Guide


                      Unified Open City Interfaces through Pilots

                                as CitySDK components




              Cities’ prior platforms, services, interfaces, open data
Smart Participation
• Bringing the City's issue reporting and feedback channels
  closer to the residents
• Providing cities with more accurate feedback and avoiding
  unnecessary feedback
• Making development of issue reporting and feedback
  channels easier
• Inspired by Open311 and FixMyStreet
Smart Participation – Lead Pilot in
             Helsinki
                    When you spot an issue; fallen
                    street sign

                    Do:
                    1. Report the issue via:
                        a. Sanoma Publishers’ web
                            portal Omakaupunki.fi
                        b. SMS
                        c. E-mail
                     Direct issue reporting to the right
                    department within the city

                    Don’t
                    spend time looking through the
                    City's official portal to find the official
                    form for reporting such an issue.
Helsinki
                “Towards a smart city cluster build upon user empowered
                                       innovation”
                                                                              The municipalities use LLs for
                                              Universities, City owned         economic development and
                                               development agencies            societal activation in energy
                                              (Forum Virium Helsinki),        issues, or sevice provision in
                                             companies and SMEs have            health care of the elderly,
                                              established Living Labs.          preventive care, or urban
                                                                                           living.


                                                                                                               Companies as Nokia use LLs
                   Cross-municipal                                                                              as user-centered hubs for
            collaboration in setting up an                                                                         ideation and product
             innovation platform around                                                                        development and national
              open data aiming at smart                                                                         research institutions use
                 services for citizens                                                                         Living Labs as platforms for
                                                                                                                        innovation.




                                                                  Helsinki city and
                                                               Helsinki region. Model
    Provide platforms for                                          of a Smart City:                                         organizing competitions for
innovation that are open to                                     development of new                                           innovation applications to
 all municipal and regional
 parties with an interest in                                   technologies within a                                        encourage the development
                                                                    multi-leveled                                            of new mobile applications
  developing new products
                                                                                                                                 utilizing Open Data
        and services                                             infrastructure and
                                                              towards the creation of
                                                               new business sectors.

                                                                                            * inputs come from the FIREBALL whitepaper:
                                                                                            http://www.fireball4smartcities.eu
Helsinki (2)
“All the smart city activities in Helsinki boil down to community
engagement, enabling the dialogue between the city, citizens and
companies“
- CitySDK
- Helsinki Region Infoshare: www.hri.fi/en/
       - Aims to make regional information quickly and easily accessible to
         all. The data may be used by citizens, businesses, universities,
         academies, research facilities or municipal administration.
       - The data on offer is ready to be used freely at no cost.
       - At the moment at www.hri.fi there are almost 900 data catalogues
         opened so far.
       - The project was started in 2009 initiated by Forum Virium, City of
         Helsinki Urban Facts and cities of Helsinki, Vantaa, Espoo and
         Kauniainen. In 2014 the ownership and maintaining of the HRI will
         be transfered from Forum Virium and Urban Facts to the
         municipalities themselves.
* Inputs from Forum Virium Helsinki
Helsinki (3)




* Inputs from Forum Virium Helsinki
Helsinki (4)
-    Apps4Finland: http://apps4finland.fi/en/
       - Apps4Finland contest is organized for the 3rd time this year, with ever increasing
         amount of competing apps, visualizations, ideas and data openings.
       - Also other organizations in Helsinki have found the "virtues" of app contest, as
         Helsinki Region Transport Authority and Sanoma Publishing organizations have also
         been arranging specific App contests.




* Inputs from Forum Virium Helsinki
Helsinki (5)
- Helsinki Region Transport Authority:
       - HRT opened its all interfaces on 2009 and today they have
         approximately 70 different applications and widgets
         developed by its developer community members.
       - At the same time when opening the APIs HRT opened its own
         web-based Journey Planner which is currently one of the most
         popular web applications in Finland.
       - All other service development it left to the developer
         community, resulting in very heterogeneous variety of
         applications serving with highly specified apps also the very
         narrow niche markets.
       - One good example app is the Mobitransit (real-time tracking
         of trams and buses in Helsinki) application which is developed
         by a developer from Valencia, who has never visited Helsinki,
         but was able to access the HRT API through web.
* Inputs from Forum Virium Helsinki
Some findings from FIREBALL
                          (www.fireball4smartcities.eu)
“How European cities are currently developing strategies towards
becoming smarter cities and the lessons we can draw for the future. These
strategies are also based on a new understanding of innovation, grounded
in the concept of Open innovation ecosystems, global innovation chains and
on citizen’s empowerment for shaping innovation and urban development.
These new ways of innovation are characterised 1) high level of citizen
involvement in co-creating internet-based applications and services and 2)
emergence of new forms of collaboration (e.g. PPPs)”*

“Open innovation and citizen’s engagement aim to bridge the gap between
the R&D of ICT and actually experimenting and using Internet-based
applications in cities. These applications and services are intended to bring
societal and economic benefits in areas such as healthcare, independent
living, enterprising and SMEs, participative government, energy efficiency,
environment and quality of life.”*

*All inputs come from the FIREBALL whitepaper: http://www.fireball4smartcities.eu/
                                     Lecce 14.3.2013 TH
Some findings from FIREBALL (2)
“Smart cities need to develop strategies and migration paths regarding
how they will make use of available internet infrastructures, testbed
facilities, applications and know-how, and how they will develop PPP for
their access, use and exploitation. A particular point of attention is how
those assets can be made openly accessible for both users and developers
in order to stimulate experimentation and innovation in becoming part of
the innovation ecosystem of cities.”

“Three important gaps are outlined, which cities have to overcome namely:
1. Digital skills gap: that concerns to the ability of citizens and companies
    to master web-technologies and offer solutions over the net
2. The creativity gap: that separates web technologies and applications
3. The entrepreneurship gap: that takes place between digital
    applications and innovative services”

*All inputs come from the FIREBALL whitepaper: http://www.fireball4smartcities.eu

                                     Lecce 14.3.2013 TH
Some findings from FIREBALL (3)
“Recommendation in the paper: cities have to explore various business
models and identify the ones suitable for each type of service. Living Lab
methodologies, social experiments, crowdsourcing, and open city platforms
for creating and promoting applications and services may offer good
solutions to this end and mobilize creative skills of the entire population of
the city.”

“Cities provide many opportunities of attractive exploration and
validation environments. There is still a gap between Future Internet
research and citizens’ expectations.”




*All inputs come from the FIREBALL whitepaper: http://www.fireball4smartcities.eu
                                     Lecce 14.3.2013 TH
LOOKING FORWARD, THOUGHTS ON
THE FUTURE OF INNOVATIVE CITIES
LIKE ESPOO AND HELSINKI
Transformation process and the future of
innovative city
• Physical, virtual and social environments
• Grand challenges => shared value
   creation:
   • Future challenges of healthcare and
     wellbeing
   • Sustainable mobility & transportation
• Suitable Infrastructure & Contributing
  together
                          Lecce 14.3.2013 TH
Lessons and Areas for Future
                      Development
• Development of smart/innovative cities is the
  result of favorable macro and metropolitan level
  policies
• Urban transformation need not take generations
• Innovative cities
     -   Are Human driven
     -   Make most of STI and DUI enriching each others
     -   Rely on shared vision and shared leadership
     -   Create shared value and needed culture
           – modernized “Talkoot” or “UBUNTU”

                             Lecce 14.3.2013 TH
ENoLL in short (2/2)


• ENoLL association is lead by ENoLL effective and associated
  members (General Assembly) with elected Council
• ENoLL office in Brussels facilitating knowledge exchange, joint action
  and project partnerships between its members:
     • Network events to exchange information and best practice
     • Disseminates information on EU funding and project opportunities, supports to
       build project consortia and develop joint projects
     • Influences EU policies and engages in debate with EU institutions (consultations,
       workshops etc)

• ENoLL is also partner to key few EU-funded projects of strategic
  importance and benefit to the whole network
• Cooperation agreements with World Bank, EBN (Incubators Network),
  FAO, UNITED, LLiSA
20/09/21                                20/09//2012
ENoLL 2012 onwards



•    ENoLL next phase:
      –    From User centric open innovation as a methodology to a (eco)system thinking
      –    Cities and regions as open Living Labs i.e Barcelona as a Lab (European contribution to the
           global innovation system) e.g smart cities, RISs, smart specialisation etc
      –    National and regional networks of Living Labs growing (Finland, UK, France etc)
      –    Collaboration with World Bank, and further on with telecenters network, technology parks
           (IASP)

(Artur Serra, ENoLL Council member)




20/09/21                                       20/09//2012
ENoLL Effective members
•   IBBT-iLab.o (BE)
•   Flemish Living Lab Platform (BE)
•   JF Oceans (BE)
•   Northern Rural-Urban Living Lab (FI)
•   Laurea Living Labs Network (FI)
•   HumanTech LivingLab (FI)
•   Suuntaamo Tampere Central Region Living Lab (FI)
•   Helsinki Living Lab - Forum Virium Helsinki (FI)
•   Ways Of Learning for the Future (FR)
•   Telecommunication Networks Integrated Services Laboratory (EL)
•   Trentino as a Lab (IT)
•   Amsterdam Living Lab (NL)
•   Lighting Living Lab (PT)
•   i2Cat- Catalonia Digital Lab (ES)
•   espaitec Living Lab (ES)
•   Malaga Living Lab (ES)
•   Bird Living Lab (ES)
•   Consorcio Fernando de los Rios Living Lab (ES)
•   Botnia Living Lab (SE)
•   Manchester Living Lab (UK)
•   Kwest Research (UK)
•   City Lab Coventry (UK)




20/09/21                                      20/09//2012
ENoLL Associated members

•   The European Society of Concurrent Enterprising Network (IT)
•   Aalto University School of Economics (FI)
•   ESADE (ES)
•   Finnish Living Lab Network of Universities of Applied Sciences, Haaga-Helia (FI)
•   Poznan Super Computing Center (PL)




20/09/21                                  20/09//2012
Apollon – Cross-border
           Cross-border Living Lab networks (3/3)




20/09/21                  20/09//2012
ENoLL in EU-funded initiatives
EPIC                                                    Fusepool refines and enriches raw data using
European Platform for Intelligent Cities combining      common standards and provides tools for analyzing
innovation ecosystem processes and new cloud            and visualizing data so that end users and other
computing technologies                                  software receive timely, context-aware and relevant
                                                        information.
                                                                                          InnoMatNet funded under the NMP theme of the FP7,
                                                                                          has the overall goal of promoting collaboration,
                                                                                          knowledge transfer, and the creation of new alliances
SmartIP is taking the experience developed through                                        between materials researchers, designers in industry, and
existing user-driven, open innovation initiatives,                                        others involved in innovation.
particularly those developed in Living Labs and to
apply this experience to the challenge of                CitySDK project is being developed to transfer Smart       CENTRALAB aim is to
transforming public services by empowering ‘smart City applications from city to city using an open                 transform Central Europe into
Citizens.                                                source service developer toolkit to help make it           a broad-reaching laboratory
                                                         easier for developers to create new and innovative         for innovation, including the
                                                         applications.                                              social and organisational as
                                                                                                                    well as technological
 CONCORD is the facilitation and Support action for the EU-funded                                                   dimensions by using a Living
 Future Internet Public-Private Partnerships (FI PPP) programme.                                                    lab approach.
 CONCORD supports the European Commission in implementing a                               New projects
 coherent FI PPP programme in a way that makes it more than the sum
 of its 10 constituent projects                                                           MyNeighborhood, C-Space
            Peripheria is deploying convergent FI Platforms and services for the        and Specifi…(2013)
            promotion of sustainable lifestyles, developing the Living Lab
            premise of shifting technology R&D out of the laboratory and into
            the real world in a systematic blend of technological with social
            innovation.
            Integrating Design for All in Living Labs, or IDeALL, project, which is financed by DG Enterprise of the EC aims to bring together
            the Living Lab community with the design community through Design for All. By doing so, its objective is to compile and
            develop methodologies which enable small and medium enterprises to understand more about the needs and expectations of
            clients and users.
                                              For more information contact Ana Garcia, ENoLL Office
                                              ana.garcia@enoll.org
From Apollon to ENoLL-
                   Living Labs as brokers and matchmakers (1/2)


•   Apollon (CIP ICT PSP funded project, ended in May 2012) aimed to valuate
    the added value for SME’s to use networks of living labs to test and enter
    new markets cross-border
•   Validate the added value of a domain specific living lab network in:
      –    Homecare & independent living services
      –    Energy efficiency
      –    eManufacturing
      –    eParticipation
•   Main challenges for :
      –    Local level : ecosystem building & open-innovation culture
      –    Cross-border level: ecosystem mapping
•   Living Labs as facilitators and brokers to address key issues and critical
    elements
      –    Activate the right local stakeholders
      –    Provide direct access to end-users to test and to co-create abroad
      –    Provide insights in the specific domain context (regulations, infrastructure, value networks)


20/09/21                                        20/09//2012
Find out more…

• www.openlivinglabs.eu
• Follow us on Twitter @openlivinglabs and on facebook




• www.fireball.eu
• http://smartcitiesnetwork.eu/ (beta)
• www.apollon-pilot.eu
     • Cross-border pilots on: Homecare & independent living service, Energy efficiency,
       eManufacturing & eParticipation

• www.fi-ppp.eu
• http://ec.europa.eu/information_society/activities/livinglabs
• Technology Innovation Management Review (Sep 2012)


20/09/21                                     20/09//2012
EIP AHA
                    European Innovation Partnership on Active and Healthy Ageing




  •   ENoLL published a commitment to EIP AHA Action Group C2: Interoperable independent Living
      Solutions
  •   Active in the Interoperability sub-group in the area of application interoperability and supporting
      the socio-economic evidence and implementation subgroups (mainly in the WPs related to User
      Empowerment and involvement)

  •   ENoLL Commitment is built on following:
       • Coordination of a pan-European community of Living Labs in the domain of Health and
          AAL that will contribute to the availability of interoperable independent living solutions with
          special focus on application, organizational and service interoperability, and that will
          support cross-border development and testing of solutions, considering contextual
          factors, business models and strong involvement of user communities
       • Predecessor of this commitment is the APOLLON project, carried out by many ENoLL
          members, and that has taken an important role in networking and harmonising Living Lab
          approaches throughout Europe
       • Results from the APOLLON project have been officially transferred to ENoLL for open
          exploitation towards the wider community of Living Labs, including the Health and
          Independent Living Thematic Network
       • ENoLL is also involved in the FI-PPP as a partner in the CONCORD project supporting
          one of the main FI-PPP pillars: the user driven approach



20/09/21
EIP AHA
                                ENoLL Planned Activities

  •   Based on the concept of community and consensus building and, exchange of knowledge and
      experiences, ENoLL carries out projects and relies on its members while collecting and bringing
      together knowledge from multiple projects and actions carried out a local, regional and European
      level in the AHA domain.

  •   As part of its networking activities, ENoLL plans for organising AHA workshops and networking
      activities in order to:


           •   Gather input from many projects about the current usage of standards, challenges and
               success stories in the implementation of interoperable solutions and applications for
               Independent Living
           •   Promote the usage in current and future projects of interoperable AHA solutions aligned
               with EIP-AHA plan and actions.
           •   Forster partnerships among the ENoLL members and between them and the FI-PPP and
               AALOA community as a platform to design and implement these solutions and
               applications involving many SMEs and many users all over Europe to gather evidence
               about return of investment




20/09/21
THANK YOU !

           URL: www.openlivinglabs.eu


           ENoLL Office: info@enoll.org




20/09/21             20/09//2012

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E no ll_smart city_hirvikoski_lecce_14032013

  • 1. Living lab as the engine to animate smart communities European opportunities looking at our territory: Lecce Smart Community 14.03.2013 Director Tuija Hirvikoski, PhD; Laurea www.laurea.fi | www.sidlaurea.com | tuija.hirvikoski@laurea.fi European Network of LivingLabs Lecce 14.3.2013 TH
  • 2. What is ENoLL? European Network of Living Labs, Brussels based international non-profit organisaton, facilitates the cooperation and the exploitation of synergies between its 300+ members worldwide. Within ENoLL, the whole innovation cycle i.e end-users, SMEs, coorporations, citizens, public sector, NGOs, academia and the wider research communities form a dedicated network of thematically organised Living Labs. Lecce 14.3.2013 TH
  • 3. The European Network of Living Labs Real-life test and experimentation Public-Private-People Partnerships (PPPP) environments for user-driven open innovation 320 Living Labs Lecce 14.3.2013 TH
  • 4. What is (the value of) a Living Lab? • Living Lab is a real-life test and experimentation environment where users and producers co-create innovations • Public-Private-People Partnership (PPPP) for creation, prototyping, validating and testing new technologies, services, products etc in real-life contexts • Empower citizens (end-users) as active co-creators of value, ideas & innovations that benefit the whole society Lecce 14.3.2013 TH
  • 5. Why LL? Don’t discard routines, challenge them and creatively explore new ones! Science and technology driven innovation 4% Practice based innovation 96% The positive effects of co-creation activities: From coproduction 1. A broader understanding of stakeholders’ processes and their value creation conducting to Co- capability to deliver value for them (e.g. Liedtka & Ogilvie, 2011; Prahalad & Ramaswamy, 2004), Creation 2. To monitor future possibilities and the landscape of competition (e.g. Prahalad & Ramaswamy, 2004), 3. To innovate more efficiently (e.g. Liedtka & Ogilvie, 2011; Ramaswamy & Gouillart, 2010). Lecce 14.3.2013 TH
  • 6. Service innovation originates Muut Kilpailijat Tutkimus- ja R&D kehitystoiminta Erityisasiantuntijat Primary Staff Henkilöstö & secondary Clients and users users Asiakkaat ja toimittajat Information from the sekä yleinen operative environment toimintaympäristötieto 0 10 20 30 40 50 % Lähde: Yliherva 2005 Lecce 14.3.2013 TH
  • 7. Where does LL come from and how did it evolve into ENoLL? • Originated for MIT (US), concept further developed in Europe • Supported by EC as bridging the gap between R&D and market entrance (faster take up of R&D results) and enable SMEs obstacles on local and regional markets in the fragmented European market place • Linked with EC policies and initiatives EU2020, Digital Agenda, especially through initiatives such as EIPs on Smart Cities, Active and Healthy Ageing (AHA), Future Internet, Design … • Several Living Lab initiatives supported by the EC as well as national programmes (FP7, CIP ICT PSP programme, etc) Lecce 14.3.2013 TH
  • 8. From Apollon to ENoLL- Living Labs as brokers and matchmakers (2/3) • ENoLL as Knowledge & exchange platform – Sharing domain specific knowledge and experience (e.g Knowledge Center) – Developing domain specific methodologies and services • ENoLL as Gateway & broker for new collaboration – Active connecting and collaborating environment – Networking with other Living Labs (cross-domain) & SMEs (e.g Market Place) 20/09/21 20/09//2012
  • 9. ENoLL 7th Wave for Membership Applications • Opened in February 2012 • Pre-registration to info@enoll.org, you will receive application document • Evaluation will be done by selected independent ENoLL & LL experts on following criteria: – Membership motivation – Description and characteristics – Organisation – Openness – Resources – Users and reality – Value – Direction and sustainability • Publication of results at the ENoLL Summer School in Manchester August 27 – 30 th, 2013 20/09/21 20/09//2012
  • 11. Users: individuals, organisations, firms, authorities, cities, regions – from the micro to the most macro level Zoom in & Zoom out http://www.dexigner.com/directory/detail/19311.html Helsinki Design Lab is an initiative by Sitra, The Finnish Innovation Fund, to advance strategic design as a way to re-examine, re-think, and re-design the systems we've inherited from the past. We assist decision-makers to view challenges from a big-picture perspective, and provide guidance toward more complete solutions that consider all aspects of a problem Lecce 14.3.2013 TH
  • 12. Living Labs 2.0 from methodologies to ecosystems (Jarmo Esleinen) Lecce 14.3.2013 TH
  • 13. Living labs 2.0 (Eskelinen) Lecce 14.3.2013 TH
  • 14. Living Labs 2.0 (Eskelinen) Lecce 14.3.2013 TH
  • 15. Living labs 2.0 (Eskelinen) Lecce 14.3.2013 TH
  • 17. The accessibility and attractiveness of new services are shaped and enabled in regional and global innovation ecosystems as well as by national and EU innovation policies Actors Actions Where / how Why / for • Designers • Create meanings In open Better • Engineers • Mobilise resources Ecosystems (LLs) • Solutions • Entrepreneurs • Continuous interaction with • Products • Academics and feedback • Public • Services • Nurses • Innovate • Private • Processes • Service providers • Co-design • People • Business models • … • Co-create value Partner- • Inclusive • Citizens • Co-product ship foresights • Users • Experiment • Policy design • Civil servants • Pilot • Local authorities • Commercialize New • Public policy • Utilize • Global markets • makers • Innovative management • User behaviour … • Public procurement • Firms • Shared leadership • Industries • Brokering • Matchmaking Societal Lecce 14.3.2013 TH transformation
  • 18. Self-renewal Multi-stakeholder Ecosystem Driven by Users what is needed? multilevel governance Service- Enablers MNS, providers SMES “..in our smart city projects, the DEVELOPER COMMUNITY is often aPublic sector asset, in critical Education wellbeing, the USER COMMUNITIES” third sector convergence of science RDI Citizens cross-sector and co-operation users what is possible? Co-creating also social and societal innovation Lecce 14.3.2013 TH
  • 19. A Systemic approach to user centred policies and services - it is the whole bunch To tie the knot you need to design and orchestrate All levels and actors of the ecosystem are interdependent and in continuous interaction http://www.google.fi/imgres?hl=fi&sa=X&biw=1280&bih=663&tbm=isch&prmd=imvnsab&tbnid=i5_Nu9ZNnZEM-M:&imgrefurl=http://www.props.eric-hart.com/tools/36-knots-bends-and-splices/&docid=st4IUYsHQHtw8M&imgurl=http://www.props.eric- hart.com/wp-content/uploads/2010/08/knots1.png&w=457&h=318&ei=MY3NT_jLBKf- 4QSdw4jkDg&zoom=1&iact=hc&vpx=970&vpy=401&dur=3089&hovh=187&hovw=269&tx=138&ty=113&sig=109217063895960377122&page=1&tbnh=125&tbnw=180&start=0&ndsp=20&ved=1t:429,r:19,s:0,i:108 Lecce 14.3.2013 TH
  • 20. They all are experts in their fields They all mobilise the resources they command And they Lecce 14.3.2013 TH provide continuous feedback
  • 21. Krista.Keranen@Laurea.fi ask for the CoCo Tool Kit Lecce 14.3.2013 TH
  • 22. Harvesting Results ICT Innovations for services for older people: Living lab approach within Enoll community Helsinki Living Labs • LivingLabs started from Arabianranta & Loppukiri • Managing Outcomes: People participating to the co-production of their care by Forum Virium Helsinki • Healthy Neighborhood, 800 used electronic health care card Elsewhere in Finland: • Western Finland Welfare Living Lab 21032013 Hallym Univeristy Tuija Hirvikoski 22
  • 23. Harvesting Results ICT Innovations for services for older people Laurea Living Labs and the LbD action Laurea LL Facilities & Virtual Tools model. Project examples - CaringTV® • CaringTV®, • Express to Connect, - Active Life Village Ltd • Encounter Art, - Active Home; SmartHome • COM’ON, - The Smart Hospital in Vantaa • the Senior Trainer Programme, - Medical and Care simulation center • SATCHEL Seniors Accessing Technologies - Live and Reside in the City of Espoo, for Co-Housing with E-Learning Tapiola (SATCHEL) (Finland, UK, Spain) • JADE and the Healthy Ageing Innovation Laboratories (HAILs) Elsewhere In Europe • Energising Urban Ecosystems (EUE) • Health Lab Amsterdam • mHealth • CASALA Living Lab (Centre for • Empathic Products Affective Solutions for Ambient • Triage solution for Finnish Military (Nato Living Awareness) and Great –standard) Northern Haven • Senior Lab (Citilab, Barcelona)
  • 24. THANK YOU ! URL: www.openlivinglabs.eu ENoLL Office: info@enoll.org Anna Kivilehto & Ana Garcia 20/09/21 20/09//2012
  • 25. Living Labs, Smart Cities & Future Internet Smart cities:policies, application pull, public data, citizens initiatives [ Citizens ] Living lab: User-driven playground for co- creating Future Internet testbeds as and validating innovative technology platforms scenarios and services 20/09/21 20/09//2012
  • 26. Helsinki Livinglabs (Forim Virium, Laurea LivingLabs, Aalto) CASE HELSINKI & ESPOO Lecce 14.3.2013 TH
  • 27. Smart Participation – Lead Pilot in Helsinki When you spot an issue; fallen street sign Do: 1. Report the issue via: a. Sanoma Publishers’ web portal Omakaupunki.fi b. SMS c. E-mail  Direct issue reporting to the right department within the city Don’t spend time looking through the City's official portal to find the official form for reporting such an issue.
  • 28. A Nordic Story of Urban Innovation, Growth and Excellence, Espoo (1) Lecce 14.3.2013 TH
  • 29. We Cannot Reach the Target by Incremental Small Steps Espoo (2) Today: Separate Inventing the future: Working and learning together projects and silos Fruits of global pioneering Gardening to enable uniqueness to the use of all The upside-down tree metaphor originates 1992 by Leif Edvinsson We need to create “Joint Regional Innovation Ecosystems” The picture is based on the results of the Aalto Camp forTH Lecce 14.3.2013 Societal Innovation 2011: Markku Markkula
  • 30. Conditions for Innovation, Espoo (3) • Located in an economically thriving region • Proactive and effective policies for sustainable urban transformation; supportive government macro-economic, innovation and financing policies • Strong scientific, technical and industrial base • Corporate culture oriented towards international competitiveness based on technological advantage • Triple helix model as a driver of innovation • Leveraging ICT and technology to create sustainable, green cities • “model -- the connections between academy, industry and government -- and their role in driving innovation” Lecce 14.3.2013 TH
  • 31. From the Triple Helix Model to Regional Innovation Ecosystems Multinational /Global Innovation Environment National Innovation Environment Companies R&D talent Platforms Experts Piloting Know-how Academia Public sector Resources MARKET PULL User-driven Co-creation “From Triple Helix TH RIE”, Jukka Viitanen, Hubconcepts Ltd Lecce 14.3.2013 to
  • 32. Shared Value (& New capitalism) M.E.Porter & M.R:Kramer • “The concept of shared value can be defined as policies and operating practices that enhance the competitiveness of a company while simultaneously advancing the economic and social conditions in the communities in which it operates” – businesses approaching societal issues from a value perspective – governements and NGOs thinking more in value terms Lecce 14.3.2013 TH
  • 33. Regional Innovation Ecosystem Openness in Enterprises Ideas processes People, Orchestrated users ownership Students Local/Regional flavor The cooking pot (Living Labs) THE FIRE: Public – Private – Civic partnership Creative commons Precommercial Public Procurement Based on Bror Salmelin EU Commission DG Infso Lecce 14.3.2013 TH
  • 34. Physical, virtual and social environments (Espoo) Helsinki Smart City Showcase http://vimeo.com/16424693 Lecce 14.3.2013 TH
  • 35. A Safe City to Live In Espoo (4) Domestic Burglary / 100,000 Residents (2008) Car Thefts / 100,000 Residents (2008) *According to Eurostat’s available Urban Audit-data of 200 cities. Lecce 14.3.2013 TH
  • 36. A Financially Vital City, Espoo (5) Espoo Finland Average income per employee 2009 44,566 € 34,088 € Average unemployment rate 2011 5.5 % 9.1 % Municipal tax income per capita 2010 4,774 € 3,414 € Municipal loans per capita 12/2010 867 € 1,957 € Source: Statistics Finland, Ministry of Employment and the Economy. Lecce 14.3.2013 TH
  • 37. A High-Tech Economy, Espoo (6) • Northern Europe’s largest high-tech hub in Otaniemi • Over 20 % of jobs in ICT • Biggest employers are the municipality, Nokia, Tieto, VTT Technical Research Centre of Finland and Aalto University • More than 50 % of turnover at Helsinki Stock Exchange (2011) • About 400 global companies and headquarters, including Nokia, Kone and Rovio Lecce 14.3.2013 TH
  • 38. A Nest for Ideas and Start-Ups Espoo (7) http://www.oecd.org/edu/imhe/QT%20policies%20and%20practices.pdf http://www.laurea.fi/fi/tutkimus_ja_kehitys/julkaisut/Erilliset_julkaisut/Docum Lecce 14.3.2013 TH ents/LbD_Guide_04102011_ENG_lowres.pdf
  • 39. What is SDK? SDK = Service Development Kit
  • 40. Public delivery Infrastructures; App Stores urban displays Engaged SME Developers’ new Services exploiting the City SDK ecosystem, or open source pilot apps CitySDK Pilots Smart Smart Smart Participation Mobility Tourism CitySDK Ecosystem Personal Travel Personal Tour FixMyStreet Assistant Guide Unified Open City Interfaces through Pilots as CitySDK components Cities’ prior platforms, services, interfaces, open data
  • 41. Smart Participation • Bringing the City's issue reporting and feedback channels closer to the residents • Providing cities with more accurate feedback and avoiding unnecessary feedback • Making development of issue reporting and feedback channels easier • Inspired by Open311 and FixMyStreet
  • 42. Smart Participation – Lead Pilot in Helsinki When you spot an issue; fallen street sign Do: 1. Report the issue via: a. Sanoma Publishers’ web portal Omakaupunki.fi b. SMS c. E-mail  Direct issue reporting to the right department within the city Don’t spend time looking through the City's official portal to find the official form for reporting such an issue.
  • 43. Helsinki “Towards a smart city cluster build upon user empowered innovation” The municipalities use LLs for Universities, City owned economic development and development agencies societal activation in energy (Forum Virium Helsinki), issues, or sevice provision in companies and SMEs have health care of the elderly, established Living Labs. preventive care, or urban living. Companies as Nokia use LLs Cross-municipal as user-centered hubs for collaboration in setting up an ideation and product innovation platform around development and national open data aiming at smart research institutions use services for citizens Living Labs as platforms for innovation. Helsinki city and Helsinki region. Model Provide platforms for of a Smart City: organizing competitions for innovation that are open to development of new innovation applications to all municipal and regional parties with an interest in technologies within a encourage the development multi-leveled of new mobile applications developing new products utilizing Open Data and services infrastructure and towards the creation of new business sectors. * inputs come from the FIREBALL whitepaper: http://www.fireball4smartcities.eu
  • 44. Helsinki (2) “All the smart city activities in Helsinki boil down to community engagement, enabling the dialogue between the city, citizens and companies“ - CitySDK - Helsinki Region Infoshare: www.hri.fi/en/ - Aims to make regional information quickly and easily accessible to all. The data may be used by citizens, businesses, universities, academies, research facilities or municipal administration. - The data on offer is ready to be used freely at no cost. - At the moment at www.hri.fi there are almost 900 data catalogues opened so far. - The project was started in 2009 initiated by Forum Virium, City of Helsinki Urban Facts and cities of Helsinki, Vantaa, Espoo and Kauniainen. In 2014 the ownership and maintaining of the HRI will be transfered from Forum Virium and Urban Facts to the municipalities themselves. * Inputs from Forum Virium Helsinki
  • 45. Helsinki (3) * Inputs from Forum Virium Helsinki
  • 46. Helsinki (4) - Apps4Finland: http://apps4finland.fi/en/ - Apps4Finland contest is organized for the 3rd time this year, with ever increasing amount of competing apps, visualizations, ideas and data openings. - Also other organizations in Helsinki have found the "virtues" of app contest, as Helsinki Region Transport Authority and Sanoma Publishing organizations have also been arranging specific App contests. * Inputs from Forum Virium Helsinki
  • 47. Helsinki (5) - Helsinki Region Transport Authority: - HRT opened its all interfaces on 2009 and today they have approximately 70 different applications and widgets developed by its developer community members. - At the same time when opening the APIs HRT opened its own web-based Journey Planner which is currently one of the most popular web applications in Finland. - All other service development it left to the developer community, resulting in very heterogeneous variety of applications serving with highly specified apps also the very narrow niche markets. - One good example app is the Mobitransit (real-time tracking of trams and buses in Helsinki) application which is developed by a developer from Valencia, who has never visited Helsinki, but was able to access the HRT API through web. * Inputs from Forum Virium Helsinki
  • 48. Some findings from FIREBALL (www.fireball4smartcities.eu) “How European cities are currently developing strategies towards becoming smarter cities and the lessons we can draw for the future. These strategies are also based on a new understanding of innovation, grounded in the concept of Open innovation ecosystems, global innovation chains and on citizen’s empowerment for shaping innovation and urban development. These new ways of innovation are characterised 1) high level of citizen involvement in co-creating internet-based applications and services and 2) emergence of new forms of collaboration (e.g. PPPs)”* “Open innovation and citizen’s engagement aim to bridge the gap between the R&D of ICT and actually experimenting and using Internet-based applications in cities. These applications and services are intended to bring societal and economic benefits in areas such as healthcare, independent living, enterprising and SMEs, participative government, energy efficiency, environment and quality of life.”* *All inputs come from the FIREBALL whitepaper: http://www.fireball4smartcities.eu/ Lecce 14.3.2013 TH
  • 49. Some findings from FIREBALL (2) “Smart cities need to develop strategies and migration paths regarding how they will make use of available internet infrastructures, testbed facilities, applications and know-how, and how they will develop PPP for their access, use and exploitation. A particular point of attention is how those assets can be made openly accessible for both users and developers in order to stimulate experimentation and innovation in becoming part of the innovation ecosystem of cities.” “Three important gaps are outlined, which cities have to overcome namely: 1. Digital skills gap: that concerns to the ability of citizens and companies to master web-technologies and offer solutions over the net 2. The creativity gap: that separates web technologies and applications 3. The entrepreneurship gap: that takes place between digital applications and innovative services” *All inputs come from the FIREBALL whitepaper: http://www.fireball4smartcities.eu Lecce 14.3.2013 TH
  • 50. Some findings from FIREBALL (3) “Recommendation in the paper: cities have to explore various business models and identify the ones suitable for each type of service. Living Lab methodologies, social experiments, crowdsourcing, and open city platforms for creating and promoting applications and services may offer good solutions to this end and mobilize creative skills of the entire population of the city.” “Cities provide many opportunities of attractive exploration and validation environments. There is still a gap between Future Internet research and citizens’ expectations.” *All inputs come from the FIREBALL whitepaper: http://www.fireball4smartcities.eu Lecce 14.3.2013 TH
  • 51. LOOKING FORWARD, THOUGHTS ON THE FUTURE OF INNOVATIVE CITIES LIKE ESPOO AND HELSINKI Transformation process and the future of innovative city • Physical, virtual and social environments • Grand challenges => shared value creation: • Future challenges of healthcare and wellbeing • Sustainable mobility & transportation • Suitable Infrastructure & Contributing together Lecce 14.3.2013 TH
  • 52. Lessons and Areas for Future Development • Development of smart/innovative cities is the result of favorable macro and metropolitan level policies • Urban transformation need not take generations • Innovative cities - Are Human driven - Make most of STI and DUI enriching each others - Rely on shared vision and shared leadership - Create shared value and needed culture – modernized “Talkoot” or “UBUNTU” Lecce 14.3.2013 TH
  • 53. ENoLL in short (2/2) • ENoLL association is lead by ENoLL effective and associated members (General Assembly) with elected Council • ENoLL office in Brussels facilitating knowledge exchange, joint action and project partnerships between its members: • Network events to exchange information and best practice • Disseminates information on EU funding and project opportunities, supports to build project consortia and develop joint projects • Influences EU policies and engages in debate with EU institutions (consultations, workshops etc) • ENoLL is also partner to key few EU-funded projects of strategic importance and benefit to the whole network • Cooperation agreements with World Bank, EBN (Incubators Network), FAO, UNITED, LLiSA 20/09/21 20/09//2012
  • 54. ENoLL 2012 onwards • ENoLL next phase: – From User centric open innovation as a methodology to a (eco)system thinking – Cities and regions as open Living Labs i.e Barcelona as a Lab (European contribution to the global innovation system) e.g smart cities, RISs, smart specialisation etc – National and regional networks of Living Labs growing (Finland, UK, France etc) – Collaboration with World Bank, and further on with telecenters network, technology parks (IASP) (Artur Serra, ENoLL Council member) 20/09/21 20/09//2012
  • 55. ENoLL Effective members • IBBT-iLab.o (BE) • Flemish Living Lab Platform (BE) • JF Oceans (BE) • Northern Rural-Urban Living Lab (FI) • Laurea Living Labs Network (FI) • HumanTech LivingLab (FI) • Suuntaamo Tampere Central Region Living Lab (FI) • Helsinki Living Lab - Forum Virium Helsinki (FI) • Ways Of Learning for the Future (FR) • Telecommunication Networks Integrated Services Laboratory (EL) • Trentino as a Lab (IT) • Amsterdam Living Lab (NL) • Lighting Living Lab (PT) • i2Cat- Catalonia Digital Lab (ES) • espaitec Living Lab (ES) • Malaga Living Lab (ES) • Bird Living Lab (ES) • Consorcio Fernando de los Rios Living Lab (ES) • Botnia Living Lab (SE) • Manchester Living Lab (UK) • Kwest Research (UK) • City Lab Coventry (UK) 20/09/21 20/09//2012
  • 56. ENoLL Associated members • The European Society of Concurrent Enterprising Network (IT) • Aalto University School of Economics (FI) • ESADE (ES) • Finnish Living Lab Network of Universities of Applied Sciences, Haaga-Helia (FI) • Poznan Super Computing Center (PL) 20/09/21 20/09//2012
  • 57. Apollon – Cross-border Cross-border Living Lab networks (3/3) 20/09/21 20/09//2012
  • 58. ENoLL in EU-funded initiatives EPIC Fusepool refines and enriches raw data using European Platform for Intelligent Cities combining common standards and provides tools for analyzing innovation ecosystem processes and new cloud and visualizing data so that end users and other computing technologies software receive timely, context-aware and relevant information. InnoMatNet funded under the NMP theme of the FP7, has the overall goal of promoting collaboration, knowledge transfer, and the creation of new alliances SmartIP is taking the experience developed through between materials researchers, designers in industry, and existing user-driven, open innovation initiatives, others involved in innovation. particularly those developed in Living Labs and to apply this experience to the challenge of CitySDK project is being developed to transfer Smart CENTRALAB aim is to transforming public services by empowering ‘smart City applications from city to city using an open transform Central Europe into Citizens. source service developer toolkit to help make it a broad-reaching laboratory easier for developers to create new and innovative for innovation, including the applications. social and organisational as well as technological CONCORD is the facilitation and Support action for the EU-funded dimensions by using a Living Future Internet Public-Private Partnerships (FI PPP) programme. lab approach. CONCORD supports the European Commission in implementing a New projects coherent FI PPP programme in a way that makes it more than the sum of its 10 constituent projects MyNeighborhood, C-Space Peripheria is deploying convergent FI Platforms and services for the and Specifi…(2013) promotion of sustainable lifestyles, developing the Living Lab premise of shifting technology R&D out of the laboratory and into the real world in a systematic blend of technological with social innovation. Integrating Design for All in Living Labs, or IDeALL, project, which is financed by DG Enterprise of the EC aims to bring together the Living Lab community with the design community through Design for All. By doing so, its objective is to compile and develop methodologies which enable small and medium enterprises to understand more about the needs and expectations of clients and users. For more information contact Ana Garcia, ENoLL Office ana.garcia@enoll.org
  • 59. From Apollon to ENoLL- Living Labs as brokers and matchmakers (1/2) • Apollon (CIP ICT PSP funded project, ended in May 2012) aimed to valuate the added value for SME’s to use networks of living labs to test and enter new markets cross-border • Validate the added value of a domain specific living lab network in: – Homecare & independent living services – Energy efficiency – eManufacturing – eParticipation • Main challenges for : – Local level : ecosystem building & open-innovation culture – Cross-border level: ecosystem mapping • Living Labs as facilitators and brokers to address key issues and critical elements – Activate the right local stakeholders – Provide direct access to end-users to test and to co-create abroad – Provide insights in the specific domain context (regulations, infrastructure, value networks) 20/09/21 20/09//2012
  • 60. Find out more… • www.openlivinglabs.eu • Follow us on Twitter @openlivinglabs and on facebook • www.fireball.eu • http://smartcitiesnetwork.eu/ (beta) • www.apollon-pilot.eu • Cross-border pilots on: Homecare & independent living service, Energy efficiency, eManufacturing & eParticipation • www.fi-ppp.eu • http://ec.europa.eu/information_society/activities/livinglabs • Technology Innovation Management Review (Sep 2012) 20/09/21 20/09//2012
  • 61. EIP AHA European Innovation Partnership on Active and Healthy Ageing • ENoLL published a commitment to EIP AHA Action Group C2: Interoperable independent Living Solutions • Active in the Interoperability sub-group in the area of application interoperability and supporting the socio-economic evidence and implementation subgroups (mainly in the WPs related to User Empowerment and involvement) • ENoLL Commitment is built on following: • Coordination of a pan-European community of Living Labs in the domain of Health and AAL that will contribute to the availability of interoperable independent living solutions with special focus on application, organizational and service interoperability, and that will support cross-border development and testing of solutions, considering contextual factors, business models and strong involvement of user communities • Predecessor of this commitment is the APOLLON project, carried out by many ENoLL members, and that has taken an important role in networking and harmonising Living Lab approaches throughout Europe • Results from the APOLLON project have been officially transferred to ENoLL for open exploitation towards the wider community of Living Labs, including the Health and Independent Living Thematic Network • ENoLL is also involved in the FI-PPP as a partner in the CONCORD project supporting one of the main FI-PPP pillars: the user driven approach 20/09/21
  • 62. EIP AHA ENoLL Planned Activities • Based on the concept of community and consensus building and, exchange of knowledge and experiences, ENoLL carries out projects and relies on its members while collecting and bringing together knowledge from multiple projects and actions carried out a local, regional and European level in the AHA domain. • As part of its networking activities, ENoLL plans for organising AHA workshops and networking activities in order to: • Gather input from many projects about the current usage of standards, challenges and success stories in the implementation of interoperable solutions and applications for Independent Living • Promote the usage in current and future projects of interoperable AHA solutions aligned with EIP-AHA plan and actions. • Forster partnerships among the ENoLL members and between them and the FI-PPP and AALOA community as a platform to design and implement these solutions and applications involving many SMEs and many users all over Europe to gather evidence about return of investment 20/09/21
  • 63. THANK YOU ! URL: www.openlivinglabs.eu ENoLL Office: info@enoll.org 20/09/21 20/09//2012

Notes de l'éditeur

  1. “Smart City: taking an European opportunity”
  2. This presentation discusses the abstract notions of Service Design and Strategic Design, in conjunction with real life experiences from the European Network of Living Labs (ENoLL) community, mainly from Finland, who is moving towards a human-oriented society, and its capital Helsinki, the World Design Capital 2012 and from Barcelona, the Mobil World Capital 2012.http://wdchelsinki2012.fi/en/wdc-helsinki-2012http://mobileworldcapital.com/
  3. In order to make the innovation to flourish, Public-Private-People partnership, multilevel governance and cross-sector co-operation is needed. Public pre-procurement, legislative changes, and financial support will help, however it is the individuals who are the sine qua non of any transformation. People centred innovation - It means that public policy can link people to opportunities, infrastructures, competencies and incentives. Then, through the flow of feedback among the different stakeholders and functions the ecosystem will get a change to continuously renew itself. As a consequence, major societal innovation may take place and new industries may emerge. This type of comprehensive approach is not easy, but it may be the best way to tackle the aging as a Grand Challenge or to perceive it as a “Major Opportunity”. That is what ENoLL is for, and the new PPPP initiative, driven by ENoLL is aiming at. - Give the “Butterfly Effect” a chance to change the world!
  4. The CoCoframework sees co-creation through three different lenses in service business:1. A value co-creation view embedded in strategicthinking and business models2. A co-production view embedded in customerrelationships and interactions3. A co-design and co-innovation view embeddedin service design.
  5. Espoo is the safest of allmajor Finnish cities. In aEuropean comparison e.g.Espoo’s rate of domesticburglary is six times lowerthan the average of Euro -pean cities.We accompany you in life’s important phases:Childcare and education, social and health services, housing and environment, culture and sport, jobs and enterpriseEspoo is the safest major city within Finland and provides a safe environment for children to grow up. The well-being of our residents is our priority.Annual resident surveys on all municipal servicesInnovative online feedback servicesFlexible resident involvementCooperation with external service providers43 % of our operating costs for outsourcDecentralised day care: Small groups, always nearbyDay care in Finnish, Swedish, English and FrenchOECD: Finnish education is one of the best in the worldInstruction in one’s mother tongue for 30 language groupsPrimary and secondary education in EnglishInternational Baccalaureate (IB)
  6. Espoo accounts for 50% of the Research and Developmentvalue for all of Finland. Espoo companies are responsible for around 50% of the turnover in the Helsinki Stock Exchange
  7. WELCOME TO CITYSDKCitySDK is creating a toolkit for the development of digital services within cities. The toolkit comprises of open and interoperable digital service interfaces as well as processes, guidelines and usability standards. CitySDK enables a more efficient utlisation of the expertise and know-how of developer communities to be applied in city service development.The project is working in the areas of participation, mobility and tourism and has 8 cities across Europe as partners: Helsinki, Barcelona, Amsterdam, Manchester, Lamia, Istanbul, Lisbon and Rome.If you are a city interested in the approach we are taking and would be interested in the interface and toolkit and if you are a developer looking to develop Apps that work in different European cities then get in touch.Our news feed will keep you informed of interesting developments in the project, and across the open data and smart city environment.
  8. Policy influencing: Coordinated responses for Consultations (latest: EU Action Plan for nNtrepreneurship, FIRE in Horizon 2020)ENoLL has cooperation agreements (MoUs) with the following organisations:CAISEC (Beijing City Administration Information System and Equipment Center),UNITED (Ubiquitous Network Industry and Technology Development Forum) ,FAO (The Food and Agricultural Organization of United Nations),LLiSA (Living Labs in Southern Africa),EBN (European BIC Network),World Bank (Open Development Technology Alliance). Informal collaboration with ERRIN, IASP (International Association of Science Parks), AAL, AALOA etc…
  9. -ENoLL facilitates the cooperation and the exploitation of synergies between its 300+ members worldwide.Within ENoLL, the whole ‘innovation cycle’ i.e end-users, SME’s, corporations, citizens, public sector, NGOs, academia and the wider research communities, form a dedicated networks of thematically organized Living Labs. Thus,ENoLL can mobilise the entire living lab community and to avoid any fragmentation of effortMost active members (i.e full members, effective and associated)
  10. -ENoLL facilitates the cooperation and the exploitation of synergies between its 300+ members worldwide.Within ENoLL, the whole ‘innovation cycle’ i.e end-users, SME’s, corporations, citizens, public sector, NGOs, academia and the wider research communities, form a dedicated networks of thematically organized Living Labs. Thus,ENoLL can mobilise the entire living lab community and to avoid any fragmentation of effortMost active members (i.e full members, effective and associated)
  11. Harmonisation &standardisation of tools, methods and practices
  12. FollowENoLL monthly newsletter, ENoLL portal and the ENoLL Social Media Channels (facebook, Twitter, Scribd, Vimeo, Slideshare, LinkedIn group)