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Brand Report 2013
What Millennials Really Think About Brands	


10.23.13
Brand Report 2013	

What Millennials Really Think About Brands	


Who was Involved?
Composed based on data
from 3.8.2013 to 3.22.2013	

500 Participants	

9,000 Panelists	

53% Female	

47% Male	


Buzz Marketing Group’s “Brand Report
2013” is based on qualitative and
quantitative research involving 500
buzzSpotters® throughout the United
States during the month of March of 2013.
This report is available for download at
www.buzzmg.com/reports.	


Survey fielded online	


18-22
23-26
27-30
31-34

	

	

	

	


Ages 18-34	

	

	

	

	

	

	

	

	


	

17%	

	

25%	

	

31%	

	

27%
Brand Report 2013	

What Millennials Really Think About Brands	


Location
NY	
  
14%	
  

Rest	
  of	
  
USA	
  
17%	
  

MI	
  
5%	
  

CA	
  
11%	
  

MA	
  
7%	
  

IL	
  
12%	
  

GA	
  
6%	
  
FL	
  
7%	
  

DC	
  
6%	
  

PA	
  
7%	
  

TX	
  
8%	
  
Brand Report 2013	

What Millennials Really Think About Brands	


Ethnicity
American	
  
Indian	
  
3%	
  

Mixed	
  
7%	
  
White	
  
25%	
  

Hispanic	
  
25%	
  

Asian	
  
American	
  
15%	
  

Black	
  
25%	
  
Brand Report 2013	

What Millennials Really Think About Brands	


Marital Status
Divorced	
  
2%	
  

Married	
  
30%	
  

In	
  a	
  
relaPonship	
  
26%	
  

Single	
  
36%	
  

DaPng	
  
6%	
  
Brand Report 2013	

What Millennials Really Think About Brands	


Education
Masters	
  
Degree	
  
11%	
  

Doctorate	
  
2%	
  

High	
  
school	
  
diploma	
  
27%	
  

Bachelors	
  
Degree	
  
46%	
  

Associates	
  
Degree	
  
14%	
  
Brand Report 2013	

What Millennials Really Think About Brands	


Employment
full-­‐Pme	
  
home	
  maker	
  
11%	
  

Unemployed	
   Working	
  
5%	
  
part-­‐Pme	
  
15%	
  

student	
  
12%	
  
Self-­‐
employed	
  
6%	
  
Working	
  full-­‐
Pme	
  
52%	
  
Brand Report 2013	

What Millennials Really Think About Brands	


Household Income
46%	
  

22%	
  

23%	
  

2%	
  

Less	
  than	
  
$8,000	
  

1%	
  
$8,000	
  -­‐	
  
$33,000	
  

$33,000-­‐	
  
$82,000	
  

$82,000	
  -­‐	
  
$170,000	
  

0%	
  

5%	
  

$170,000	
  -­‐	
   More	
  than	
   I	
  don't	
  want	
  
$370,000	
   $370,000	
   to	
  specify	
  
Brand Report 2013	

What Millennials Really Think About Brands	


Please select
your three
favorite brands in
each category:
Brand Report 2013	

What Millennials Really Think About Brands	


What is your favorite soft drink brand?	

1.	
  Coca	
  Cola	
  	
  42%	
  
2.	
  Sprite	
  37%	
  
3.	
  Dr.	
  Pepper	
  26%	
  
4.	
  	
  Snapple	
  	
  25%	
  
5.	
  Diet	
  Coke	
  21%	
  
6.	
  Pepsi	
  21%	
  
7.	
  A&W	
  Root	
  Beer	
  	
  19%	
  
8.	
  Minute	
  Made	
  15%	
  
9.	
  Mountain	
  Dew	
  13%	
  

42%	

Coca Cola	


37%	

 26%	

Sprite	


Dr. Pepper	


10.	
  Barq’s	
  12%	
  	
  
Brand Report 2013	

What Millennials Really Think About Brands	


What is your alcoholic beverage brand?	

1.	
  	
  Bacardi	
  	
  32%	
  
2.	
  Smirnoff	
  	
  31%	
  
3.	
  Corona	
  27%	
  
4.	
  	
  Absolut	
  22%	
  
5.	
  Jack	
  Daniel’s	
  21%	
  
6.	
  Stella	
  Artois	
  21%	
  
7.	
  Bud	
  Light	
  16%	
  
8.	
  Captain	
  Morgan	
  16%	
  
9.	
  Heineken	
  15%	
  

32%	

Bacardi	


31%	

 27%	

Smirnoff	


Corona	


10.	
  Johnnie	
  Walker	
  11%	
  	
  
Brand Report 2013	

What Millennials Really Think About Brands	


What is your favorite jeans brand?	

1.	
  	
  Levis	
  	
  62%	
  
2.	
  Guess	
  	
  31%	
  
3.	
  7	
  For	
  All	
  Mankind	
  23%	
  
4.	
  	
  True	
  Religion	
  	
  21%	
  
5.	
  Lucky	
  20%	
  
6.	
  Calvin	
  Klein	
  18%	
  
7.	
  Diesel	
  10%	
  
8.	
  CiPzens	
  of	
  Humanity	
  7%	
  
9.	
  Wrangler	
  7%	
  

62%	

Levis	


31%	

 23%	

Guess	


10.	
  G-­‐Star	
  Raw	
  3%	
  	
  

7 For All Mankind
Brand Report 2013	

What Millennials Really Think About Brands	


What is your favorite cosmetic brand?	

1.	
  	
  Dove	
  	
  36%	
  
2.	
  MAC	
  	
  30%	
  
3.	
  Neutrogena	
  25%	
  
4.	
  	
  Maybelline	
  22%	
  
5.	
  Aveeno	
  20%	
  
6.	
  Calvin	
  Klein	
  18%	
  
7.	
  Clinique	
  20%	
  
8.	
  L’Oreal	
  20%	
  
9.	
  Olay	
  19%	
  

36%	

Dove	


30%	

 25%	

MAC	


Neutrogena	


10.	
  Revion	
  11%	
  	
  
Brand Report 2013	

What Millennials Really Think About Brands	


What is your favorite candy brand?	

1.	
  	
  Reese’s	
  	
  39%	
  
2.	
  Snickers	
  	
  38%	
  
3.	
  M&Ms	
  29%	
  
4.	
  	
  KitKat	
  25%	
  
5.	
  Twix	
  24%	
  
6.	
  Starburst	
  21%	
  
7.	
  Hershey’s	
  21%	
  
8.	
  Skieles	
  19%	
  
9.	
  Bueerfinger	
  12%	
  

39%	

Reese’s	


38%	

 29%	

Snickers	


M&Ms	


10.	
  Nerds	
  9%	
  	
  
Brand Report 2013	

What Millennials Really Think About Brands	


What is your favorite electronic brand?	

1.	
  	
  Apple	
  	
  56%	
  
2.	
  Samsung	
  	
  32%	
  
3.	
  Sony	
  26%	
  
4.	
  Canon	
  11%	
  
5.	
  Microsog	
  11%	
  
6.	
  LG	
  10%	
  
7.	
  Kitchen	
  Aid	
  9%	
  
8.	
  HP	
  9%	
  
9.	
  Nikon	
  8%	
  

56%	

Apple	


32%	

 26%	

Samsung	


Sony	


10.	
  Bose	
  6%	
  	
  
Brand Report 2013	

What Millennials Really Think About Brands	


What is your favorite fragrance brand?	

1.	
  	
  Dolce	
  &	
  Gabbana	
  	
  21%	
  
2.	
  Marc	
  Jacobs	
  	
  21%	
  
3.	
  Chanel	
  20%	
  
4.	
  Giorgio	
  Armani	
  	
  17%	
  
5.	
  Ralph	
  Lauren	
  17%	
  
6.	
  Cool	
  Water	
  13%	
  
7.	
  JLo	
  8%	
  
8.	
  Vera	
  Wang	
  8%	
  
9.	
  Calvin	
  Klein	
  8%	
  

21%	

Dolce &
Gabbana	


21%	

 20%	

Marc Jacobs	


Chanel	


10.	
  Hugo	
  Boss	
  6%	
  	
  
Brand Report 2013	

What Millennials Really Think About Brands	


What is your favorite fast food brand?	

1.	
  	
  Chipotle	
  46%	
  
2.	
  Panera	
  Bread	
  38%	
  
3.	
  Subway	
  37%	
  
4.	
  Taco	
  Bell	
  28%	
  
5.	
  McDonald’s	
  27%	
  
6.	
  Wendy’s	
  26%	
  
7.	
  Dunkin’	
  Donuts	
  17%	
  
8.	
  Burger	
  King	
  16%	
  
9.	
  Pizza	
  Hut	
  16%	
  

46%	

Chipotle	


38%	

 37%	

Panera Bread	


Subway	


10.	
  Sonic	
  Drive-­‐In	
  13%	
  	
  
Brand Report 2013	

What Millennials Really Think About Brands	


What is your favorite automobile brand?	

1.	
  	
  Honda	
  29%	
  
2.	
  Toyota	
  28%	
  
3.	
  BMW	
  27%	
  
4.	
  Audi	
  23%	
  
5.	
  Mercedes-­‐Benz	
  21%	
  
6.	
  Lexus	
  20%	
  
7.	
  Ford	
  20%	
  
8.	
  Nissan	
  17%	
  
9.	
  Volkswagen	
  14%	
  

29%	

Honda	


28%	

 27%	

Toyota	


BMW	


10.	
  Chevrolet	
  12%	
  	
  
Brand Report 2013	

What Millennials Really Think About Brands	


What is your favorite airline brand?	

1.	
  	
  Southwest	
  Airlines	
  46%	
  
2.	
  Delta	
  Airlines	
  43%	
  
3.United	
  Airlines	
  34%	
  
4.	
  JetBlue	
  Airlines	
  32%	
  
5.	
  American	
  Airlines	
  24%	
  
6.	
  US	
  Airways	
  13%	
  
7.	
  Lughansa	
  6%	
  
8.	
  ConPnental	
  5%	
  
9.	
  BriPsh	
  Airways	
  5%	
  

46%	

Southwest	


43%	

 34%	

Delta	


United	


10.	
  Air	
  France	
  5%	
  	
  
Brand Report 2013	

What Millennials Really Think About Brands	


What is your favorite hotel brand?	

1.	
  	
  MarrioH	
  43%	
  
2.	
  Hilton	
  Hotel	
  33%	
  
3.Sheraton	
  Hotel	
  24%	
  
4.	
  W	
  Hotel	
  24%	
  
5.	
  WesPn	
  Hotel	
  19%	
  
6.	
  Doubletree	
  13%	
  
7.	
  Hyae	
  Place	
  13%	
  
8.	
  Holiday	
  Inn	
  11%	
  
9.	
  Hampton	
  Inn	
  10%	
  

43%	

Marriott	


33%	

 24%	

Hilton 	


Sheraton	


10.	
  Hilton	
  Garden	
  Inn	
  8%	
  	
  
Brand Report 2013	

What Millennials Really Think About Brands	


What is your favorite TV brand?	

1.	
  	
  ABC	
  54%	
  
2.	
  NBC	
  48%	
  
3.	
  Fox	
  34%	
  
4.	
  CBS	
  29%	
  
5.	
  VH1	
  20%	
  
6.	
  MTV	
  19%	
  
7.	
  ESPN	
  14%	
  
8.	
  The	
  CW	
  13%	
  
9.	
  PBS	
  12%	
  

54%	

ABC	


48%	

 34%	

NBC	


Fox	


10.	
  Disney	
  11%	
  	
  
Brand Report 2013	

What Millennials Really Think About Brands	


What is your favorite apparel brand?	

1.	
  	
  H&M	
  31%	
  
2.	
  Old	
  Navy	
  24%	
  
3.	
  Forever	
  21	
  	
  23%	
  
4.	
  	
  Victoria’s	
  Secret	
  23%	
  
5.	
  Nike	
  19%	
  
6.	
  Ralph	
  Lauren	
  12%	
  
7.	
  Gap	
  12%	
  
8.	
  American	
  Eagle	
  12%	
  
9.	
  Zara	
  9%	
  

31%	

H&M	


24%	

 23%	

OLD NAVY	


FOREVER 21	

	


10.	
  Urban	
  Oukieers	
  9%	
  	
  
Brand Report 2013	

What Millennials Really Think About Brands	


What is your favorite department store brand?	

1.	
  	
  Target	
  70%	
  
2.	
  Walmart	
  39%	
  
3.	
  IKEA	
  24%	
  
4.	
  	
  Best	
  Buy	
  24%	
  
5.	
  Costco	
  19%	
  
6.	
  Walgreens	
  16%	
  
7.	
  CVS	
  Caremark	
  15%	
  
8.	
  Sam’s	
  Club	
  12%	
  
9.	
  Kroger	
  10%	
  

70%	

Target	


39%	

 24%	

Walmart	


IKEA	


10.	
  Dollar	
  Tree	
  9%	
  	
  
Brand Report 2013	

What Millennials Really Think About Brands	


What is your favorite e-Commerce brand?	

1.	
  	
  Amazon	
  85%	
  
2.	
  Craigslist.org	
  47%	
  
3.	
  Ebay.com	
  39%	
  
4.	
  	
  Neklix.com	
  36%	
  
5.	
  Itunes.com	
  22%	
  
6.	
  SpoPfy.com	
  13%	
  
7.	
  Newegg.com	
  9%	
  
8.	
  Zappos.com	
  8%	
  
9.	
  Overstock.com	
  5%	
  

85%	

Amazon	


47%	

 39%	

Craiglist	


Ebay	


10.	
  Thinkgeek.com	
  4%	
  	
  
Brand Report 2013	

What Millennials Really Think About Brands	


Key Findings
With an incredible 70%,Target definitely won out
over all other department store brands. Walmart
was listed as the favorite by over a third (39%) of
respondents and IKEA nabbed 24%. Amazon’s
brand gathered an even larger majority, as 80% of
participants listed it as their favorite e-Commerce
brand. 	


In regards to apparel and automobile brands, the
distribution of favorites is much more equal. 31%
of respondents chose H&M, 24% chose Old Navy,
and 23% chose Forever 21. Honda barely came
out on top with 29%, followed closely by Toyota
(28%), BMW (27%), Audi (23%), and MercedesBenz (21%) 	


Although their sales are not as high as they once
were, Apple still wins in the electronic brand
category as over half (56%) of survey respondents
listed it to be their top choice. Samsung and Sony
came in second and third with 32% and 26%,
respectively.
Contact Us
Buzz Marketing Group 	

1515 Market St. 	

Suite 1810	

Philadelphia, PA 19102	

215.399.5679	

www.buzzmg.com

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Brand Report 2013

  • 1. Brand Report 2013 What Millennials Really Think About Brands 10.23.13
  • 2. Brand Report 2013 What Millennials Really Think About Brands Who was Involved? Composed based on data from 3.8.2013 to 3.22.2013 500 Participants 9,000 Panelists 53% Female 47% Male Buzz Marketing Group’s “Brand Report 2013” is based on qualitative and quantitative research involving 500 buzzSpotters® throughout the United States during the month of March of 2013. This report is available for download at www.buzzmg.com/reports. Survey fielded online 18-22 23-26 27-30 31-34 Ages 18-34 17% 25% 31% 27%
  • 3. Brand Report 2013 What Millennials Really Think About Brands Location NY   14%   Rest  of   USA   17%   MI   5%   CA   11%   MA   7%   IL   12%   GA   6%   FL   7%   DC   6%   PA   7%   TX   8%  
  • 4. Brand Report 2013 What Millennials Really Think About Brands Ethnicity American   Indian   3%   Mixed   7%   White   25%   Hispanic   25%   Asian   American   15%   Black   25%  
  • 5. Brand Report 2013 What Millennials Really Think About Brands Marital Status Divorced   2%   Married   30%   In  a   relaPonship   26%   Single   36%   DaPng   6%  
  • 6. Brand Report 2013 What Millennials Really Think About Brands Education Masters   Degree   11%   Doctorate   2%   High   school   diploma   27%   Bachelors   Degree   46%   Associates   Degree   14%  
  • 7. Brand Report 2013 What Millennials Really Think About Brands Employment full-­‐Pme   home  maker   11%   Unemployed   Working   5%   part-­‐Pme   15%   student   12%   Self-­‐ employed   6%   Working  full-­‐ Pme   52%  
  • 8. Brand Report 2013 What Millennials Really Think About Brands Household Income 46%   22%   23%   2%   Less  than   $8,000   1%   $8,000  -­‐   $33,000   $33,000-­‐   $82,000   $82,000  -­‐   $170,000   0%   5%   $170,000  -­‐   More  than   I  don't  want   $370,000   $370,000   to  specify  
  • 9. Brand Report 2013 What Millennials Really Think About Brands Please select your three favorite brands in each category:
  • 10. Brand Report 2013 What Millennials Really Think About Brands What is your favorite soft drink brand? 1.  Coca  Cola    42%   2.  Sprite  37%   3.  Dr.  Pepper  26%   4.    Snapple    25%   5.  Diet  Coke  21%   6.  Pepsi  21%   7.  A&W  Root  Beer    19%   8.  Minute  Made  15%   9.  Mountain  Dew  13%   42% Coca Cola 37% 26% Sprite Dr. Pepper 10.  Barq’s  12%    
  • 11. Brand Report 2013 What Millennials Really Think About Brands What is your alcoholic beverage brand? 1.    Bacardi    32%   2.  Smirnoff    31%   3.  Corona  27%   4.    Absolut  22%   5.  Jack  Daniel’s  21%   6.  Stella  Artois  21%   7.  Bud  Light  16%   8.  Captain  Morgan  16%   9.  Heineken  15%   32% Bacardi 31% 27% Smirnoff Corona 10.  Johnnie  Walker  11%    
  • 12. Brand Report 2013 What Millennials Really Think About Brands What is your favorite jeans brand? 1.    Levis    62%   2.  Guess    31%   3.  7  For  All  Mankind  23%   4.    True  Religion    21%   5.  Lucky  20%   6.  Calvin  Klein  18%   7.  Diesel  10%   8.  CiPzens  of  Humanity  7%   9.  Wrangler  7%   62% Levis 31% 23% Guess 10.  G-­‐Star  Raw  3%     7 For All Mankind
  • 13. Brand Report 2013 What Millennials Really Think About Brands What is your favorite cosmetic brand? 1.    Dove    36%   2.  MAC    30%   3.  Neutrogena  25%   4.    Maybelline  22%   5.  Aveeno  20%   6.  Calvin  Klein  18%   7.  Clinique  20%   8.  L’Oreal  20%   9.  Olay  19%   36% Dove 30% 25% MAC Neutrogena 10.  Revion  11%    
  • 14. Brand Report 2013 What Millennials Really Think About Brands What is your favorite candy brand? 1.    Reese’s    39%   2.  Snickers    38%   3.  M&Ms  29%   4.    KitKat  25%   5.  Twix  24%   6.  Starburst  21%   7.  Hershey’s  21%   8.  Skieles  19%   9.  Bueerfinger  12%   39% Reese’s 38% 29% Snickers M&Ms 10.  Nerds  9%    
  • 15. Brand Report 2013 What Millennials Really Think About Brands What is your favorite electronic brand? 1.    Apple    56%   2.  Samsung    32%   3.  Sony  26%   4.  Canon  11%   5.  Microsog  11%   6.  LG  10%   7.  Kitchen  Aid  9%   8.  HP  9%   9.  Nikon  8%   56% Apple 32% 26% Samsung Sony 10.  Bose  6%    
  • 16. Brand Report 2013 What Millennials Really Think About Brands What is your favorite fragrance brand? 1.    Dolce  &  Gabbana    21%   2.  Marc  Jacobs    21%   3.  Chanel  20%   4.  Giorgio  Armani    17%   5.  Ralph  Lauren  17%   6.  Cool  Water  13%   7.  JLo  8%   8.  Vera  Wang  8%   9.  Calvin  Klein  8%   21% Dolce & Gabbana 21% 20% Marc Jacobs Chanel 10.  Hugo  Boss  6%    
  • 17. Brand Report 2013 What Millennials Really Think About Brands What is your favorite fast food brand? 1.    Chipotle  46%   2.  Panera  Bread  38%   3.  Subway  37%   4.  Taco  Bell  28%   5.  McDonald’s  27%   6.  Wendy’s  26%   7.  Dunkin’  Donuts  17%   8.  Burger  King  16%   9.  Pizza  Hut  16%   46% Chipotle 38% 37% Panera Bread Subway 10.  Sonic  Drive-­‐In  13%    
  • 18. Brand Report 2013 What Millennials Really Think About Brands What is your favorite automobile brand? 1.    Honda  29%   2.  Toyota  28%   3.  BMW  27%   4.  Audi  23%   5.  Mercedes-­‐Benz  21%   6.  Lexus  20%   7.  Ford  20%   8.  Nissan  17%   9.  Volkswagen  14%   29% Honda 28% 27% Toyota BMW 10.  Chevrolet  12%    
  • 19. Brand Report 2013 What Millennials Really Think About Brands What is your favorite airline brand? 1.    Southwest  Airlines  46%   2.  Delta  Airlines  43%   3.United  Airlines  34%   4.  JetBlue  Airlines  32%   5.  American  Airlines  24%   6.  US  Airways  13%   7.  Lughansa  6%   8.  ConPnental  5%   9.  BriPsh  Airways  5%   46% Southwest 43% 34% Delta United 10.  Air  France  5%    
  • 20. Brand Report 2013 What Millennials Really Think About Brands What is your favorite hotel brand? 1.    MarrioH  43%   2.  Hilton  Hotel  33%   3.Sheraton  Hotel  24%   4.  W  Hotel  24%   5.  WesPn  Hotel  19%   6.  Doubletree  13%   7.  Hyae  Place  13%   8.  Holiday  Inn  11%   9.  Hampton  Inn  10%   43% Marriott 33% 24% Hilton Sheraton 10.  Hilton  Garden  Inn  8%    
  • 21. Brand Report 2013 What Millennials Really Think About Brands What is your favorite TV brand? 1.    ABC  54%   2.  NBC  48%   3.  Fox  34%   4.  CBS  29%   5.  VH1  20%   6.  MTV  19%   7.  ESPN  14%   8.  The  CW  13%   9.  PBS  12%   54% ABC 48% 34% NBC Fox 10.  Disney  11%    
  • 22. Brand Report 2013 What Millennials Really Think About Brands What is your favorite apparel brand? 1.    H&M  31%   2.  Old  Navy  24%   3.  Forever  21    23%   4.    Victoria’s  Secret  23%   5.  Nike  19%   6.  Ralph  Lauren  12%   7.  Gap  12%   8.  American  Eagle  12%   9.  Zara  9%   31% H&M 24% 23% OLD NAVY FOREVER 21 10.  Urban  Oukieers  9%    
  • 23. Brand Report 2013 What Millennials Really Think About Brands What is your favorite department store brand? 1.    Target  70%   2.  Walmart  39%   3.  IKEA  24%   4.    Best  Buy  24%   5.  Costco  19%   6.  Walgreens  16%   7.  CVS  Caremark  15%   8.  Sam’s  Club  12%   9.  Kroger  10%   70% Target 39% 24% Walmart IKEA 10.  Dollar  Tree  9%    
  • 24. Brand Report 2013 What Millennials Really Think About Brands What is your favorite e-Commerce brand? 1.    Amazon  85%   2.  Craigslist.org  47%   3.  Ebay.com  39%   4.    Neklix.com  36%   5.  Itunes.com  22%   6.  SpoPfy.com  13%   7.  Newegg.com  9%   8.  Zappos.com  8%   9.  Overstock.com  5%   85% Amazon 47% 39% Craiglist Ebay 10.  Thinkgeek.com  4%    
  • 25. Brand Report 2013 What Millennials Really Think About Brands Key Findings With an incredible 70%,Target definitely won out over all other department store brands. Walmart was listed as the favorite by over a third (39%) of respondents and IKEA nabbed 24%. Amazon’s brand gathered an even larger majority, as 80% of participants listed it as their favorite e-Commerce brand. In regards to apparel and automobile brands, the distribution of favorites is much more equal. 31% of respondents chose H&M, 24% chose Old Navy, and 23% chose Forever 21. Honda barely came out on top with 29%, followed closely by Toyota (28%), BMW (27%), Audi (23%), and MercedesBenz (21%) Although their sales are not as high as they once were, Apple still wins in the electronic brand category as over half (56%) of survey respondents listed it to be their top choice. Samsung and Sony came in second and third with 32% and 26%, respectively.
  • 26. Contact Us Buzz Marketing Group 1515 Market St. Suite 1810 Philadelphia, PA 19102 215.399.5679 www.buzzmg.com