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International Graduate Students:
Closing the Deal                                                 1




                        Krista D. Tacey, Director
          International Student Services, Texas A&M University

       TxGAP Summer 2012 Professional Development Conference
                          July 20, 2012
2
                    Session Description
• So, you have international graduate students, now what?
• Starting graduate school is a big deal for anyone, but for your
  students who have to overcome the hurdles of getting a visa,
  traveling thousands of miles, finding someplace to live, and
  adapting to an entirely new culture – it can be overwhelming!
• How can you effectively prepare your international students to
  meet these challenges and succeed? This session will take a look at
  all of these issues and offer suggestions for effective, affordable
  programs.
3
                           Audience Profile
• How do you do your orient your international graduate students?
   •   In-Person Orientation?
   •   Online Orientation?
   •   Both?
   •   None?
• Who does it?
   • You?
   • International Office?
   • Does what?
About Texas A&M University                                  4


                       College Station, TX

                       49,000 students
                       4th-largest public U.S. university

                       4,750 int’l students
                       • Fall: 1,200 new int’l students
                       • Spring: 190 new int’l students
                       • Summer: 80 new int’l students

                       76% are graduate students

                       Texas A&M University defines
                       any student who is not a U.S.
                       Citizen or Lawful Permanent
                       Resident to be an international
                       student.
5
Overview of Orientation Programming
         • 2008 & Before
            • Mandatory in-person orientation

         • 2009
            • Online orientation (OO) alternative to mandatory
              in-person orientation

         • 2010
            • OO mandatory
            • In-person orientation optional

         • 2011 – Present
            • OO mandatory
            • In-person orientation expanded to International
              Student Conference (ISC) held twice a year
6

                                Who Does What?
           Online Orientation                  International Student Conference
Int’l students required to take OO:          Invited to attend ISC:
  • Those planning to enroll for the first     • New int’l students
    time who will reside in U.S. take OO
                                               • Current int’l students
    before arriving
                                               • Family members of int’l students
  • Those who have or will change status
    to F-1 or J-1                              • Faculty and staff
  • Those who have taken a leave of            • Resource fair hosts
    absence for one year or more and wish
                                               • Other schools/organizations?
    to resume enrollment



  Fall 2011: 1,278 people completed OO,             Fall 2011: 785 people attended,
    1,269 new int’l students checked in            including 566 new int’l students
7

                       Sections We Suggest
                            Sections in red have a quiz.

1.    Introduction
2.    International Student Services
3.    Getting Here
4.    Immigration Basics
5.    Employment
6.    Taxes
7.    Health Care and Health Insurance
8.    Living Essentials
9.    Personal Safety
10.   Getting Involved
11.   Academic Integrity
12.   Conclusion
8

                          International Student Conference
2008 & Before
      1 – 2 days                                          2010                                               2012
Varying presentations,                                Renamed ‘New                                     Added faculty/staff
    one at a time                                  International Student                                   sessions
All students together                                   Conference’                                   Expanded registration
    Resource fair                                       1 day/time                                         materials
 New students only                                 20 concurrent sessions                             37 concurrent sessions




                                2009                                               2011
                         Offered two identical                                     Renamed
                             orientations on                                ‘International Student
                          different days/times                                   Conference’
                         for students to choose                                Invited current
                          3 break-out sessions                                   students &
                                by status                                   faculty/staff to attend
                         All other presentations                                Added lunch
                              one at a time                                 33 concurrent sessions
9

            What’s Included in the ISC?
•   Lanyard
•   Nametag
•   Ribbon
•   Agenda
•   Session Descriptions
•   Refreshments
•   Concurrent Sessions
•   Resource Fair

        … FREE to attend!
10

           Registration & Sign-In Process
•   Still improving each semester
•   Initial impression of conference
•   On-the-spot attendance statistics
•   Real time updates to social media outlets (Facebook, Twitter)
11

                Who Makes It Happen?
•   All ISS staff members
•   About 40 volunteers, mostly students
•   Presenters
•   Resource Fair hosts
•   Refreshment vendors
•   Building proctor
•   Equipment rental vendor
12


                 Two Faculty/Staff Sessions

• It’s All So Different: Arrival, Orientation, and Adaptation

• The Baggage That Can’t Be Checked: What Educational
  Experiences International Students Bring from Home to the U.S.
  Classroom
13

                               Resource Fair
•   40 – 50 tables
    •   On-campus departments & organizations
        •   Dining Services
        •   ISS
        •   Rec Center
        •   Student organizations
    • Community organizations & businesses
        •   Apartment complexes
        •   Police departments
    • Financial sponsors


• Assign table locations
14

                     Why We Do Both
• Answer common questions prior to arrival

• Reach more students with critical info

• Flexibility in communicating important info

• Fewer document errors and questions at Check-In

• Use ISC for Q&A, in-depth info, & interactive discussion

• Able to present wider variety of info at ISC

Benefits far outweigh both the financial and workload-related costs!
15

            What We Wish We Had Known
Online Orientation                International Student Conference
• Realistic completion timeline   • Transportation
• Team effort                     • Weather
• Choosing software               • Campus politics
• Programming knowledge           • Free food ≠ Stress-free
• How to enforce                  • Coffee with your creamer?
• Educating campus about new      • Room temp. water though 100°
  process
• No YouTube in China!
16

                      That is TOO Much!
• How do we get students the help they need, if we don’t have the
  resources you have?
   • EducationUSA advising centers offer pre-departure orientations!
   • http://www.educationusa.info/highered-orientations.php

   • http://www.educationusa.info/5_steps_to_study/graduate_step_5_prepar
     e_for_your_departure.php#top

   • Attend NAFSA conferences (state, regional and national)
SUMMARY         17




How to make it
  happen!
FOR MORE INFORMATION:
Krista D. Tacey, Director
International Student Services
Texas A&M University
979-845-1824
http://iss.tamu.edu
iss@tamu.edu

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International Graduate Students: Closing the Deal

  • 1. International Graduate Students: Closing the Deal 1 Krista D. Tacey, Director International Student Services, Texas A&M University TxGAP Summer 2012 Professional Development Conference July 20, 2012
  • 2. 2 Session Description • So, you have international graduate students, now what? • Starting graduate school is a big deal for anyone, but for your students who have to overcome the hurdles of getting a visa, traveling thousands of miles, finding someplace to live, and adapting to an entirely new culture – it can be overwhelming! • How can you effectively prepare your international students to meet these challenges and succeed? This session will take a look at all of these issues and offer suggestions for effective, affordable programs.
  • 3. 3 Audience Profile • How do you do your orient your international graduate students? • In-Person Orientation? • Online Orientation? • Both? • None? • Who does it? • You? • International Office? • Does what?
  • 4. About Texas A&M University 4 College Station, TX 49,000 students 4th-largest public U.S. university 4,750 int’l students • Fall: 1,200 new int’l students • Spring: 190 new int’l students • Summer: 80 new int’l students 76% are graduate students Texas A&M University defines any student who is not a U.S. Citizen or Lawful Permanent Resident to be an international student.
  • 5. 5 Overview of Orientation Programming • 2008 & Before • Mandatory in-person orientation • 2009 • Online orientation (OO) alternative to mandatory in-person orientation • 2010 • OO mandatory • In-person orientation optional • 2011 – Present • OO mandatory • In-person orientation expanded to International Student Conference (ISC) held twice a year
  • 6. 6 Who Does What? Online Orientation International Student Conference Int’l students required to take OO: Invited to attend ISC: • Those planning to enroll for the first • New int’l students time who will reside in U.S. take OO • Current int’l students before arriving • Family members of int’l students • Those who have or will change status to F-1 or J-1 • Faculty and staff • Those who have taken a leave of • Resource fair hosts absence for one year or more and wish • Other schools/organizations? to resume enrollment Fall 2011: 1,278 people completed OO, Fall 2011: 785 people attended, 1,269 new int’l students checked in including 566 new int’l students
  • 7. 7 Sections We Suggest Sections in red have a quiz. 1. Introduction 2. International Student Services 3. Getting Here 4. Immigration Basics 5. Employment 6. Taxes 7. Health Care and Health Insurance 8. Living Essentials 9. Personal Safety 10. Getting Involved 11. Academic Integrity 12. Conclusion
  • 8. 8 International Student Conference 2008 & Before 1 – 2 days 2010 2012 Varying presentations, Renamed ‘New Added faculty/staff one at a time International Student sessions All students together Conference’ Expanded registration Resource fair 1 day/time materials New students only 20 concurrent sessions 37 concurrent sessions 2009 2011 Offered two identical Renamed orientations on ‘International Student different days/times Conference’ for students to choose Invited current 3 break-out sessions students & by status faculty/staff to attend All other presentations Added lunch one at a time 33 concurrent sessions
  • 9. 9 What’s Included in the ISC? • Lanyard • Nametag • Ribbon • Agenda • Session Descriptions • Refreshments • Concurrent Sessions • Resource Fair … FREE to attend!
  • 10. 10 Registration & Sign-In Process • Still improving each semester • Initial impression of conference • On-the-spot attendance statistics • Real time updates to social media outlets (Facebook, Twitter)
  • 11. 11 Who Makes It Happen? • All ISS staff members • About 40 volunteers, mostly students • Presenters • Resource Fair hosts • Refreshment vendors • Building proctor • Equipment rental vendor
  • 12. 12 Two Faculty/Staff Sessions • It’s All So Different: Arrival, Orientation, and Adaptation • The Baggage That Can’t Be Checked: What Educational Experiences International Students Bring from Home to the U.S. Classroom
  • 13. 13 Resource Fair • 40 – 50 tables • On-campus departments & organizations • Dining Services • ISS • Rec Center • Student organizations • Community organizations & businesses • Apartment complexes • Police departments • Financial sponsors • Assign table locations
  • 14. 14 Why We Do Both • Answer common questions prior to arrival • Reach more students with critical info • Flexibility in communicating important info • Fewer document errors and questions at Check-In • Use ISC for Q&A, in-depth info, & interactive discussion • Able to present wider variety of info at ISC Benefits far outweigh both the financial and workload-related costs!
  • 15. 15 What We Wish We Had Known Online Orientation International Student Conference • Realistic completion timeline • Transportation • Team effort • Weather • Choosing software • Campus politics • Programming knowledge • Free food ≠ Stress-free • How to enforce • Coffee with your creamer? • Educating campus about new • Room temp. water though 100° process • No YouTube in China!
  • 16. 16 That is TOO Much! • How do we get students the help they need, if we don’t have the resources you have? • EducationUSA advising centers offer pre-departure orientations! • http://www.educationusa.info/highered-orientations.php • http://www.educationusa.info/5_steps_to_study/graduate_step_5_prepar e_for_your_departure.php#top • Attend NAFSA conferences (state, regional and national)
  • 17. SUMMARY 17 How to make it happen!
  • 18. FOR MORE INFORMATION: Krista D. Tacey, Director International Student Services Texas A&M University 979-845-1824 http://iss.tamu.edu iss@tamu.edu

Notes de l'éditeur

  1. We took ideas from other schools & expanded upon them
  2. We took ideas from other schools & expanded upon them
  3. Expecting an increase for Fall 201210:1 - # of int’l grad applicants vs. domestic grad applicants for Fall 2012
  4. Discrepancy between how many check in vs. took OO
  5. Different versions of each presentation so adapted to studentOnly most vital sections have quizzes
  6. 2008 – In-person only – No OO2009 – OO only if couldn’t attend in person2010 – OO mandatory, in-person optional
  7. Orientation fee
  8. ALL ISS staff members5 room host – ‘stagehands’2 at all times at ISS tableMonitoring ISS headquarters roomGiving presentationsTaking picturesVolunteer assignments included:Help with set-up on day prior and throughout the day-ofManage registration areaAssist room hostsDirect trafficServe lunchHelp set-up resource fairClean up!Where to recruit volunteers? Student organizations, international students, service-oriented organizations, community members, students needing community service for organization/class
  9. Academic IntegrityAbout 10 faculty/staff attended Spring 2012 ISC
  10. Financial sponsors given best locationsGrouped by type of organization
  11. May even be adding ISC & other ISS workshops to Employee & Organization Developments cross cultural training program for faculty/staff