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The UNDP Capacity
 Development Approach:
Integrating CD in Country
    Office Programmes
       Mao Kawada and Robert Bernardo
        Capacity Development Practice
          Bratislava Regional Centre
SOME TRENDS:             Georgia
                           1

                         0.9

                         0.8

                         0.7
          US                                    Russia
                         0.6

                         0.5
                                                         • 2011 TI
                         0.4
                                                         • 2009 HI (Gallup
                         0.3
                                                         • 2012 ESI (Yale)
                         0.2
                                                         • 2011 DI (EIU)
                         0.1
                                                         • 2011 HDI
                          0




 Norway                                              Turkey


                                                            ESI (2012)
                                                            DI (2011)
                                                            HDI (2011)
                                                            TI (2011)
               Albania             Tajikistan               HI ('05-'09)
Where is Tajikistan on the MDGs?

                               MDG Goals/Targets
Goal 1. Eradicate extreme poverty and hunger
Goal 2. Achieve universal primary education
Goal 3. Promote gender equality and empower
women
Goal 4. Reduce child mortality
Goal 5. Improve maternal health
Goal 6. Combat HIV/AIDS, tuberculosis, and other
diseases
Goal 7. Ensure environmental sustainability
Goal 8. Develop a global partnership for
development


 Source: http://www.undp.tj/files/MDG%20summary%20table.pdf
CD Crossing Practices




                                                                          HIV/AIDS,
           Energy and        Good              Crisis         Poverty
                                                                          Malaria and
           Environment     Governance        Prevention      Reduction
                                                                              TB

                                    Capacity Development


                                        Common, Unified CD
                                            Approach


                           Do we identify
                           strategic entry                               Do we measure ‘change’ in
                                                   Do we introduce
Do we effectively assess   points for CD?                                capacity (transformations)
                                                   sustainable CD
    capacity gaps?          why, whose,                                       based on our
                                                     responses?
                              and what                                        interventions?
                            capacities?
SCISPM
 MoEDT
                              MoEd


   MoEP                               MoH                    CSOs

                   MoF
                                                 MoPE
       Academe
                              MoFA
MoAg




                                                              HIV/AIDS,
   Energy and      Good           Crisis          Poverty
                                                              Malaria and
   Environment   Governance     Prevention       Reduction
                                                                  TB

                          Capacity Development
SCISPM
              MoEDT
                                        MoEd

                                                           CSOs
       MoEP                                    MoH
                            MoF


          Academe                                  MoPE
                                       MoFA

                 MoAg




                                                           HIV/AIDS,
Energy and       Good               Crisis      Poverty
                                                           Malaria and
Environment    Governance         Prevention   Reduction
                                                               TB

                        Capacity Development
SCISPM
   MoEDT
                    MoEd

                                    CSOs
MoEP                       MoH
              MoF


  Academe                    MoPE
                    MoFA

       MoAg
Integrating Capacity Development in
                Programming
•  CD is UNDP’s overarching contribution to
   development (SP; UNDG PS; CD PN; CA PN; etc.)
• Capacity development is to be translated into
   programmes and actions
• Capacity development responses are rooted in:
  – Cultural specificity and grounded in local context
  – State and public sector’s willingness to reform
  – Local capabilities and knowledge base
  – Social capital mobilization


                                                     8
                                                         8
Why the renewed focus on CD?

                               Trainings, exposure trips =
                               Capacity Development ??




                                                             9
Why the renewed Focus on CD?

                               Equipment, Facilities, Str
                               uctures = Capacity
                               Development ??




                                                            10
Partner ‘s Capacity
     to perform on their
             own




R?


                     UNDP Technical Support
                     (e.g., experts, resources)




     Y?
Capacity Development Process
                                   Step 1:
        Step 5:
                                   Engage
       Monitor &
                                 Partners and
      Evaluate CD
                                     Build
       Strategies
                                  Consensus




                  Capacity
 Step 4:
                Development               Step 2:
                  Process                 Assess
Implement
                                          Capacity
   CD
                                         Assets and
Strategies
                                           Needs

                     Step 3:
                    Formulate
                       CD
                    Strategies
                                                      12
A Systems Approach: The Three Layers of Capacity Development




                              Individual level
                          (experience, knowledge
                             & technical skills)


      Deepening
      effective and        Organisational level
      accountable          (systems, procedures
      state-citizen              & rules)
      engagement

                           Enabling environment
                         (institutional framework,
                        power structure & influence)



         Successful capacity development requires not only skills &
     organizational procedures, but also incentives & good governance

                                                                        13
Capacities for Whom?


• State Institutions
  (central, sub-national)
• Civil Society
  Organizations
• Private Sector
• Other implementing
  partners




                            14
Capacities for What?


• Technical Capacities –
  associated with particular
  areas of professional
  expertise or knowledge
  (e.g., economic
  planning, environmental
  management, public
  health, public
  education, etc.)


                               15
Capacities for What?
 • Functional Capacities –
  activities associated with the
  formulation, implementation and
  evaluation of policy, programmes
  and projects; relevant in all
  situations irrespective of
  sector/organization
  Engage in Multi-Stakeholder
   Dialogue
  Assess a Situation and Create a
   Vision and Mandate
  Formulate Policy and Strategy
  Budget, Manage and Implement
  Monitor and Evaluate
                                     16
Core capacity issues
The policies, practices and systems that allow for effective functioning of an
organization or group. These may include ‘hard’ rules such as laws or the terms
of a contract, or ‘soft’ rules like codes of conduct or generally accepted values.



Leadership is the ability to influence, inspire and motivate others to achieve
or even go beyond their goals. It is also the ability to anticipate and respond to
change. Leadership is not necessarily synonymous with a position of authority;
it can also be informal and be held at many levels.

Knowledge underpins people’s capacities and hence capacity development.
Seen from the perspective of our three levels, knowledge has traditionally been
fostered at the individual level, mostly through education. But it can also be
created and shared within an organization, such as through on-the-job training,
and supported through an enabling environment of effective educational
systems and policies.

Accountability is about the willingness and abilities of public institutions to put
in place systems and mechanisms to engage citizen groups, capture and utilize
their feedback as well as the capacities of the latter to make use of such
platforms.
Capacity Development Strategies
 Institutional Reform and           Leadership development
         Incentives                       • Negotiation
    • Functional Reviews                 • Visioning skills
 • Incentives/Salary reform            • Strategic planning
    • Business processes            • Coaching and mentoring
   • Change management                        • Ethics
 • Champions and coalitions                 • Advocacy
                                         • Cross-Cultural
                                         Communications

Education and Learning              Accountability and Voice
      • Trainings                        Mechanisms
    • Learning events           •   Peer reviews, Citizen watch
    • OJT/Exchanges               • Monitoring and evaluation
        • Research            • Stakeholder feedback and forums
• Participatory processes       • Public information campaigns
                               • Group engagement techniques
Some typical CD interventions

• Technical and Policy Support, including fielding of high level
  advisors and technical experts, and conduct of policy studies
• Human Resource Development, including provision of various
  training programs, coaching and mentoring programs, diaspora
  engagement and brain gain
• Grant Schemes to promote and implement capacity
  development activities;
• Performance Support Systems, including incentive systems,
  salary supplementation schemes;
• Facilities and Infrastructure Development, including
  construction of office buildings and provision of equipment
  and facilities
Defining and Measuring Capacity
  Impact:
 Change in
                                              National Development Goals
  People’s
 Well-Being


                                                   National Institutions

 Outcome:
 Change in
                                                        Performance
Institutional
Performance,
Stability and
Adaptability                 Stability                                                Adaptability




                          Levers of Change: Capacity Development Core Issues / Responses
                  Institutional
                                            Leadership             Knowledge               Accountability
                 Arrangements
                • Streamlined            • Clearly formulated   • Research supply        • Audit systems and
                  Processes                vision                 and demand               practice standards
                • Clear definitions      • Communication          linkage                • Participatory
  Output:         of roles and             standards              mechanism                planning
  Product         responsibilities       • Management tools     • Brain gain and           mechanism
Produced or     • Merit-based            • Outreach               retention              • Stakeholder
   Service        appraisal                mechanism              strategies               feedback
  Provided        mechanism              • …                    • Knowledge                mechanism
                • Coordination                                    sharing tools and      • …
                  mechanism                                       mechanism
                • …                                             • …
For CO Programmes:
• Are there strategic institutions whose capacities need to be
  developed? What menu of CD services should be deployed?

• What capacities (at the enabling
  environment, organizational, individual levels) do we expect
  to be in place at the end of our programme engagement?

• Can we measure change in capacities over time as a result of
  our programmes?
CD Focus Areas

 Aid and Development Effectiveness
National Implementation Capacities and
           Country Systems

  National and Sectoral CD Strategies

         Local Service Delivery
UNDP Definitions Related to Capacity

Capacity: the ability of individuals, institutions, and societies to perform
functions, solve problems, and set and achieve objectives in a sustainable
                                 manner.


Capacity Development: the process through which the abilities to do so
    are obtained, strengthened, adapted and maintained over time.


Capacity Assessment: An analysis of current capacities against desired
future capacities; this assessment generates an understanding of capacity
   assets and needs which in turn leads to the formulation of capacity
                           development strategies.


                                                                               23
Your Capacity Development Team in BRC


         Albert Soer, CD Practice Leader




         Mao Kawada, CD Programme Officer




         Robert Bernardo, CD Policy Specialist

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The UNDP Capacity Development Approach

  • 1. The UNDP Capacity Development Approach: Integrating CD in Country Office Programmes Mao Kawada and Robert Bernardo Capacity Development Practice Bratislava Regional Centre
  • 2. SOME TRENDS: Georgia 1 0.9 0.8 0.7 US Russia 0.6 0.5 • 2011 TI 0.4 • 2009 HI (Gallup 0.3 • 2012 ESI (Yale) 0.2 • 2011 DI (EIU) 0.1 • 2011 HDI 0 Norway Turkey ESI (2012) DI (2011) HDI (2011) TI (2011) Albania Tajikistan HI ('05-'09)
  • 3. Where is Tajikistan on the MDGs? MDG Goals/Targets Goal 1. Eradicate extreme poverty and hunger Goal 2. Achieve universal primary education Goal 3. Promote gender equality and empower women Goal 4. Reduce child mortality Goal 5. Improve maternal health Goal 6. Combat HIV/AIDS, tuberculosis, and other diseases Goal 7. Ensure environmental sustainability Goal 8. Develop a global partnership for development Source: http://www.undp.tj/files/MDG%20summary%20table.pdf
  • 4. CD Crossing Practices HIV/AIDS, Energy and Good Crisis Poverty Malaria and Environment Governance Prevention Reduction TB Capacity Development Common, Unified CD Approach Do we identify strategic entry Do we measure ‘change’ in Do we introduce Do we effectively assess points for CD? capacity (transformations) sustainable CD capacity gaps?  why, whose, based on our responses? and what interventions? capacities?
  • 5. SCISPM MoEDT MoEd MoEP MoH CSOs MoF MoPE Academe MoFA MoAg HIV/AIDS, Energy and Good Crisis Poverty Malaria and Environment Governance Prevention Reduction TB Capacity Development
  • 6. SCISPM MoEDT MoEd CSOs MoEP MoH MoF Academe MoPE MoFA MoAg HIV/AIDS, Energy and Good Crisis Poverty Malaria and Environment Governance Prevention Reduction TB Capacity Development
  • 7. SCISPM MoEDT MoEd CSOs MoEP MoH MoF Academe MoPE MoFA MoAg
  • 8. Integrating Capacity Development in Programming • CD is UNDP’s overarching contribution to development (SP; UNDG PS; CD PN; CA PN; etc.) • Capacity development is to be translated into programmes and actions • Capacity development responses are rooted in: – Cultural specificity and grounded in local context – State and public sector’s willingness to reform – Local capabilities and knowledge base – Social capital mobilization 8 8
  • 9. Why the renewed focus on CD? Trainings, exposure trips = Capacity Development ?? 9
  • 10. Why the renewed Focus on CD? Equipment, Facilities, Str uctures = Capacity Development ?? 10
  • 11. Partner ‘s Capacity to perform on their own R? UNDP Technical Support (e.g., experts, resources) Y?
  • 12. Capacity Development Process Step 1: Step 5: Engage Monitor & Partners and Evaluate CD Build Strategies Consensus Capacity Step 4: Development Step 2: Process Assess Implement Capacity CD Assets and Strategies Needs Step 3: Formulate CD Strategies 12
  • 13. A Systems Approach: The Three Layers of Capacity Development Individual level (experience, knowledge & technical skills) Deepening effective and Organisational level accountable (systems, procedures state-citizen & rules) engagement Enabling environment (institutional framework, power structure & influence) Successful capacity development requires not only skills & organizational procedures, but also incentives & good governance 13
  • 14. Capacities for Whom? • State Institutions (central, sub-national) • Civil Society Organizations • Private Sector • Other implementing partners 14
  • 15. Capacities for What? • Technical Capacities – associated with particular areas of professional expertise or knowledge (e.g., economic planning, environmental management, public health, public education, etc.) 15
  • 16. Capacities for What? • Functional Capacities – activities associated with the formulation, implementation and evaluation of policy, programmes and projects; relevant in all situations irrespective of sector/organization  Engage in Multi-Stakeholder Dialogue  Assess a Situation and Create a Vision and Mandate  Formulate Policy and Strategy  Budget, Manage and Implement  Monitor and Evaluate 16
  • 17. Core capacity issues The policies, practices and systems that allow for effective functioning of an organization or group. These may include ‘hard’ rules such as laws or the terms of a contract, or ‘soft’ rules like codes of conduct or generally accepted values. Leadership is the ability to influence, inspire and motivate others to achieve or even go beyond their goals. It is also the ability to anticipate and respond to change. Leadership is not necessarily synonymous with a position of authority; it can also be informal and be held at many levels. Knowledge underpins people’s capacities and hence capacity development. Seen from the perspective of our three levels, knowledge has traditionally been fostered at the individual level, mostly through education. But it can also be created and shared within an organization, such as through on-the-job training, and supported through an enabling environment of effective educational systems and policies. Accountability is about the willingness and abilities of public institutions to put in place systems and mechanisms to engage citizen groups, capture and utilize their feedback as well as the capacities of the latter to make use of such platforms.
  • 18. Capacity Development Strategies Institutional Reform and Leadership development Incentives • Negotiation • Functional Reviews • Visioning skills • Incentives/Salary reform • Strategic planning • Business processes • Coaching and mentoring • Change management • Ethics • Champions and coalitions • Advocacy • Cross-Cultural Communications Education and Learning Accountability and Voice • Trainings Mechanisms • Learning events • Peer reviews, Citizen watch • OJT/Exchanges • Monitoring and evaluation • Research • Stakeholder feedback and forums • Participatory processes • Public information campaigns • Group engagement techniques
  • 19. Some typical CD interventions • Technical and Policy Support, including fielding of high level advisors and technical experts, and conduct of policy studies • Human Resource Development, including provision of various training programs, coaching and mentoring programs, diaspora engagement and brain gain • Grant Schemes to promote and implement capacity development activities; • Performance Support Systems, including incentive systems, salary supplementation schemes; • Facilities and Infrastructure Development, including construction of office buildings and provision of equipment and facilities
  • 20. Defining and Measuring Capacity Impact: Change in National Development Goals People’s Well-Being National Institutions Outcome: Change in Performance Institutional Performance, Stability and Adaptability Stability Adaptability Levers of Change: Capacity Development Core Issues / Responses Institutional Leadership Knowledge Accountability Arrangements • Streamlined • Clearly formulated • Research supply • Audit systems and Processes vision and demand practice standards • Clear definitions • Communication linkage • Participatory Output: of roles and standards mechanism planning Product responsibilities • Management tools • Brain gain and mechanism Produced or • Merit-based • Outreach retention • Stakeholder Service appraisal mechanism strategies feedback Provided mechanism • … • Knowledge mechanism • Coordination sharing tools and • … mechanism mechanism • … • …
  • 21. For CO Programmes: • Are there strategic institutions whose capacities need to be developed? What menu of CD services should be deployed? • What capacities (at the enabling environment, organizational, individual levels) do we expect to be in place at the end of our programme engagement? • Can we measure change in capacities over time as a result of our programmes?
  • 22. CD Focus Areas Aid and Development Effectiveness National Implementation Capacities and Country Systems National and Sectoral CD Strategies Local Service Delivery
  • 23. UNDP Definitions Related to Capacity Capacity: the ability of individuals, institutions, and societies to perform functions, solve problems, and set and achieve objectives in a sustainable manner. Capacity Development: the process through which the abilities to do so are obtained, strengthened, adapted and maintained over time. Capacity Assessment: An analysis of current capacities against desired future capacities; this assessment generates an understanding of capacity assets and needs which in turn leads to the formulation of capacity development strategies. 23
  • 24. Your Capacity Development Team in BRC Albert Soer, CD Practice Leader Mao Kawada, CD Programme Officer Robert Bernardo, CD Policy Specialist