Spring class catalog from UNM Continuing Education. Professional development, career training, personal enrichment, travel and technology courses.

3. Department Directory
Table of Contents
Most Requested Numbers
Training Partners 1 Culture Catalog Requests 505-925-9562
Department Directory 1 Story of New Mexico Registration 505-277-0077
Tuition Remission 2 Travel and Lecture Series 93 Conference Center 505-277-5984
How to Register 2 Osher Lifelong Learning 102 Reception Desk 505-925-9562
Dean’s Message 3 Growth & Enrichment
Fax Numbers
Staff Directory 4 General Information 106 All Programs 505-277-8975
Course Index 163 Table of Contents 107 Registration 505-277-1990
Information and Policies 166 Off Campus Location Guide 109 Conference Center 505-277-6080
Financial Aid and Personal Growth 111
Loan Information 166 Personal Enrichment 130 Educational Programs
Non-Credit Registration Form 168 Professional Development 505-277-6038
Especially for Youth 159
Health and Human Services 505-277-6025
Business & Technology Community Service Digital Arts 505-277-6037
Table of Contents 6 Spanish Resource Center 162 Computer Training 505-277-6033
Online Training Information 7 DWI Awareness Training 162 Macintosh Training 505-277-6037
Custom Training Custom Training 505-277-6034
and Consultation Services 8 Story of New Mexico
Certificate Programs Travel and Lecture Series 505-277-0563
and Certifications 11 Osher Lifelong
Course Information 40 Learning Institute 505-277-6179
Growth & Enrichment 505-277-6320
Youth Programs 505-277-0698
Training Partners Community Services
UNM Continuing Education partners with many companies to provide the DWI Awareness Training 505-277-6170
very best in local, national, and international training. The logos below Spanish Resource Center 505-246-2261
represent a cross-section of our partners. ext. 125
Community Outreach 505-277-6034
Cariño Early Childhood TTAP 505-277-1262
Child Care Referral Services 505-277-7900
® Cariño Toy Lending Library 505-277-3155
Administration/Business Operations
Dean of Continuing Education
Rita Martinez-Purson 505-277-9351
Associate Dean of Finance
Joseph Miera 505-277-2511
Marketing Department
Kim Halpern 505-277-1584
Produced by the Deborah Kastman
Marketing Department, Graphic Design &
UNM Continuing Production Manager
Education
Sarah Scott
Kim Halpern Graphic Design
Marketing Director
Registration | Online: dce.unm.edu Phone: (505) 277-0077 | Fax: (505) 277-1990 | Follow us on
Registration Information on next page | Registration Form on page 168 | Course Index on page 163

4. Registration Form page 168
How to Register Information and Policies page 166
Online Fax it in Mail it in Phone it in Walk it in
dce.unm.edu 505-277-1990 UNM Continuing 505-277-0077 M-F, 7:30am-5:30pm
Fax/Mail Instructions: Education M-F, 7:30am-5:30pm UNM Continuing
Our online registration
Attn: Registration with Visa, MasterCard, Education
is quick, convenient, Fax/mail registration
MSC07 4030 Discover or American 1634 University Blvd. NE
and always available. form together with
one of the following: 1 University of Express. (just north of
Your Student Profile will New Mexico Indian School)
give you access to your Visa, Mastercard, Please have course
Albuquerque, NM Payment must be made
schedule, transaction Discover or American numbers and section
87131-0001 in full at time of
records and transcripts. Express number letters ready.
registration.
You will receive confir- Purchase order
mation emails once you Check (mail only) Confirming Your Enrollment
have registered for a UNM tuition When you enroll in a non-credit class by phone, mail or Fax, we will send you
class. All online pay- remission form an enrollment confirmation by mail or email. We will notify you of any changes
ments are protected by Please call our office to to the class. Note: If your enrollment confirmation doesn’t arrive within two
Verisign™. confirm receipt of fax. weeks, call (505) 277-0077 during office hours, M-F, 7:30am-5:30pm.
General Information Discounts Tuition Remission
Office Hours 10% discount is available towards Tuition Remission for UNM
Non-Credit Registration Center non-credit classes for: Faculty/Staff/Retirees:
Mon-Fri, 7:30am-5:30pm Anyone registering for three or more (forms found online at dce.unm.edu)
with the exception of holidays.* classes at the same time;
Use UNM’s tuition remission for
(See list below.) Organizations registering three or more
approved UNM Continuing Education
employees in the same class;
Important Dates non-credit classes. Eligible Professional
Senior citizens age 65 or older with
Non-credit registration for the Spring Development categories include
proof of age (also available online);
semester begins November 28. Information Technology, Digital Arts,
UNM students with a valid UNM ID;
Registration is ongoing throughout the Professional Development and Skills,
Couples Rates are available for some
semester. Spring classes start January 17. and Health Care and Human Services
dance and Money Matters classes.
Business and Technology, and approved
Please register early as many popular The couples rate is considered a dis-
Health and Fitness courses listed under
classes fill quickly! count, and all rules apply.
Growth & Enrichment.
*UNM offices are closed: Discount is available with phone/walk-in Please Note: IRS Regulations require
Dec 23, 2011- Jan 2, 2012 registration only. Discount is available that Tuition Remission benefits used to
Jan 16, 2012, May 28, 2012 only at original time of registration. register for any Health and Fitness
Discount is not transferable, cumulative or courses, which are listed under the
Free Parking applicable to any in-class materials, books Growth & Enrichment section of this
Parking is free and readily available for or special fees. For third-party funded stu- catalog, be included as taxable income
all classes held at the UNM Continuing dents, the standard discounts offered may and subject to withholding. Please refer
Education/UNM Conference Center not apply. Discounts are not available for to the UNM Business Policy 3700 at
complex. Please refrain from parking in the Story of New Mexico Lecture Series or http://www.unm.edu/~ubppm/ubpp-
the clinic or Masonic Lodge parking lots Field Trips, Osher, the Substance Abuse manual/3700.htm for complete Tuition
adjacent to our campus. Your car may be Studies Training Program, select Business Remission policy information. It is the
towed, booted or ticketed. If our front & Technology or Custom Training courses. employee’s responsibility to monitor
and back parking lots are full, free over- No discounts on Ed2Go, Gatlin or Skillsoft their use of Tuition Remission.
flow parking is located at 1642 University online courses. Individual programs may
For questions regarding the UNM
Registration
Blvd, two lots north of our campus. offer special discounts or incentives.
See individual program information for tuition remission benefit, call the
complete details. benefits office at 505-277-MyHR.
2

5. Message from the Dean
At UNM Continuing Education, we believe that
lifelong learning is the key to unleashing the
tremendous potential of individuals and society.
The centerpiece of our coursework is professional
continuing education and workforce development,
essential to the needs of our ever-changing work
environments. Because the balance of life beyond
work is also important, we also provide a rich array
of personal enrichment offerings for all age groups.
Programs start throughout the spring and registra-
tion is easy. We serve more than 30,000 people of
Dr. Rita all ages each year. Join us and you’ll soon know
Mission Statement
Martinez-Purson why our students come back again and again.
Dean, UNM Division of Empower your career opportunities through our The Mission of the UNM
Continuing Education Division of Continuing
professional development offerings, taught by
Education is to lead and
skilled experts. Our programs are known for their collaborate with the
high quality, so you can put your new skills and knowledge to work in community and within the
advancing your career or switching to a new profession. Highlights this University to develop
concepts, strategies, and
semester include: Green Web Design with Online Forms, Strata Green IT
delivery systems which
Manager Certification, Online Trainer Certificate and Injury Prevention Specialist generate relevant lifelong
Certification. Customized courses are our specialty, so give us a call at learning opportunities for
505-277-6034, if you’d like to hear more about options tailored to your a diverse, evolving society.
schedule and needs.
Our personal enrichment offerings run the gamut from art to yoga. You can
develop your artistic skills, hone your golf swing, learn a language, sharpen your
writing skills and much more. Check out our Story of New Mexico offerings, full
of interesting lectures and educational trips and tours. Join us on a trip to
Carlsbad Caverns and the Mescal Roast, a tour of the D.H. Lawrence Ranch, or
visit our state’s monuments or museums. You’ll have fun meeting people with
similar interests as you explore the culture and natural beauty of our state.
If you are 50 or older, join our growing community of more than 1000
members in our Osher Lifelong Learning Institute. Just $20 annually provides
access to a special catalog of programs, plus special member events and other
great benefits.
We’re looking forward to welcoming you! Vision
The Vision of the UNM
Sincerely, Division of Continuing
Education is to enrich
the personal and
professional lives of
people through quality
Dr. Rita Martinez-Purson creative and innovative
learning experiences.
Dean of Continuing Education and Community Services
3

6. Staff Directory Business and Technology
Business & Technology
Reception Desk
General information Georgette Stockman, Program Manager
Phone: (505) 925-9562 Transportation Safety Programs
email: adminsupport@lxdce.unm.edu email: stockman@unm.edu
Nanette Bowring, Program Support
Custom Training and Consultation Business and Technology Programs
Leah Kier, MA, Senior Program Manager. Phone: (505) 277-6445 email: nbowring@unm.edu
Customized Training and Consultation Services
Phone: (505) 277-6034 Sujen Diviney, Program Support
email: wlkier@unm.edu; Business and Technology Programs
customtraining@dce.unm.edu Phone: (505) 277-1202
email: sdiviney@unm.edu
Barbi Cappel, MA, Training and Development Program
Administrator Culture
Instructional Design, Online Courses,
Workplace Language Acquisition Joan Cok, Program Supervisor
Phone: (505) 277-2382 email: bjcappel@unm.edu Story of New Mexico, Lectures and Travel
Phone: (505) 277-0563 email: joanrc@unm.edu
Donna Robbins, PhD, Training and Development
Program Administrator Maralie BeLonge, Program Supervisor
Professional Development, Leadership and Management Osher Lifelong Learning Institute
Phone: (505) 277-6447 email: drobbins@unm.edu Phone: (505) 277-6179 email: belonge@unm.edu
Andy Pena, Custom Training Coordinator Growth & Enrichment
Custom Program Support, IT Custom Services
Phone: (505) 277-9360 email: apena01@unm.edu Marie McGhee, Senior Program Manager
Phone: (505) 277-6320 email: mmcghee@unm.edu
Business & Technology Programs Naomi Sandweiss, Program Supervisor
Youth Programs, Camps, Events
Sherry TenClay, Senior Program Manager Phone: (505) 277- 0698 email: naomis@unm.edu
Professional Development & Skills Programs
Computer training, CompTIA, GIS, Finance and
Accounting, AutoCAD, Project Management Cariño Early Childhood TTAP
Phone: (505) 277-6038 email: sherrytc@unm.edu Malisa Kasparian, Senior Program Manager
Cariño Early Childhood TTAP
Loree Nalin, Program Supervisor Phone: (505) 277-0954
Health Care Careers, Human Services Careers, email: mkaspari@unm.edu
Substance Abuse Studies Training Program,
Community Engagement Amy Bazan, Program Manager
Phone: (505) 277-6025 Cariño Basic Services
email: lnalin@unm.edu; hhs@dce.unm.edu Phone: (505) 277-1469
email: amybazan@unm.edu
Caroline Orcutt, Program Supervisor
Digital Arts, Macintosh, Apple Authorized Dawn Gibson, Program Coordinator
Training Center Cariño AIM HIGH
Phone: (505) 277-6037 Phone: (505) 277-0593
email: digitalarts@dce.unm.edu email: dmgibson@unm.edu
Angela Pacheco, Education Specialist Dolores Burkholder, Librarian
Instruction and Facilitation Training, Cariño Toy & Resource Library
Transportation Safety Programs Phone: (505) 277-3155
Phone: (505) 277-3975 email: dburkhol@unm.edu
email: delong@unm.edu
Meg Williamson, Editor
Transportation Safety Programs
email: megwill@unm.edu
4 Registration | Online: dce.unm.edu Phone: (505) 277-0077 Fax: (505) 277-1990

7. Business & Technology
Registration | Online: dce.unm.edu Phone: (505) 277-0077 Fax: (505) 277-1990 5

8. Table of Contents Business and Technology
Business & Technology
UNM Continuing Education (UNMCE) is proud to be New Mexico’s training partner in business and technolo-
gy with one of the largest and most comprehensive professional custom and public training programs in the state
of New Mexico. We have an 80-year history of providing professional training, industry certification education,
and consulting services throughout the state. We offer over 80 certificate programs and industry endorsed and
required certifications, with more than 1000 course offerings annually.
You will find continual creation of the full spectrum of professional services starting with individual career advise-
ment and business needs analysis. Customized training and public classes are targeted to address your specific
business and professional requirements. Our instructors and consultants are content experts in Needs Analysis,
Grantwriting, Professional Development, Health and Human Services, Digital Arts, Information Technology, and
Curriculum Development. We offer solution-based and customer-focused service.
Online Training ..............................................................................7 Digital Arts ..........................................................27
Custom Training and Consultation Services........................8 Graphic Design and Visual Communication ....................27
Free InfoBytes ..............................................................................10 Web Design and Development ............................................28
Certificates and Certifications ................................................11 Multimedia ....................................................................................30
Course Descriptions with dates, times, Digital Photography....................................................................31
tuition and instructor ............................................................40 Digital Filmmaking ......................................................................33
Music Production........................................................................33
Leadership, Management and Apple Creative Professional ....................................................34
Supervision ......................................................12 Animation and Motion Graphics ..........................................35
Leadership University ................................................................12
Supervisory Skills ........................................................................12 IT Professions ....................................................36
Advanced Supervisory Skills....................................................12 CompTIA Certifications for Systems Engineering ..........36
Microsoft Professional and Oracle Online ......................38
Leadership and Management Tools ..........13 ITIL Certification ..........................................................................38
Project Management Certificates..........................................13 AutoCAD ........................................................................................39
Event Management....................................................................13 Geographic Information Systems (GIS) ............................39
Training and Facilitation Certificates ....................................14
Course Information..........................................40
Employment and Career Development ....15 Professional Development and Skills..................................40
Global Career Development Facilitator Training..............15 Leadership and Management Tools ....................................43
Graduate School Exam Prep ..................................................15 Employment and Career Development ............................53
Business and Professional Careers......................................55
Business and Professional Careers ............16
Health and Community Action Development ................58
Administrative Assistant Careers ..........................................16
Computer Skills ..........................................................................67
Finance and Accounting ........................................................17
Digital Arts ....................................................................................72
Paralegal Studies ........................................................................18
IT Professions ..............................................................................87
Health and Community Action Course Skills Assessments......................................................90
Development......................................................19
Emergency Medical Services..................................................19 You can teach a class with us
Health Care Careers ..................................................................19
Keys to Well Being ....................................................................20 Are you experienced in your professional field?
Human Service Careers ..........................................................21
Do you coach, teach or train others?
Community Engagement ........................................................23
Mediation and Conflict Resolution Certificates ..............23 Consider sharing your expertise with the professional
communities in Albuquerque and the surrounding
Computer Skills ................................................24 region. Opportunities for instructors, trainers, consult-
Computer Literacy ......................................................................24 ants and tutors are available in both our public and
Desktop Computing ..................................................................25 custom training areas. Refer to the staff directory on
Macintosh ......................................................................................26 page 4 and send a short email to the appropriate
supervisor or manager describing your area of
expertise and/or course idea.
6

9. Business & Technology
Ed2GO SkillSoft
Instructor Led Self-paced
This is a great place to start for your first-time online SkillSoft provides comprehensive e-learning content
experience! For as little as $119, Ed2Go offers a wide and technology products. SkillSoft’s multi-modal
range of highly interactive courses that you can take learning solutions enhance the speed and effectiveness
online. Every course is instructor led. You can ask of formal and informal learning. Each SkillSoft self
Online Training
questions and give or receive advice at any time during study course can be started at any time and is available
the course. You can take courses at the times that are to you for six months from the date you log on. You
most convenient for you. A new section of each course can complete the course at your own pace, at your
starts monthly; new lessons are released on convenience. Many courses are approved by interna-
Wednesdays and Fridays until the completion of the tional professional organizations for CEUs or PDUs.
course. All courses run for six to eight weeks and are Lessons are available for reference and review anytime
composed of 12 lessons representing 24-30 hours of during your six month window. SkillSoft courses and
instruction. packages are designated in this catalog with an “N” in
the course number.
Gatlin Look for our online information in major program
Instructor Guided areas. For complete Ed2Go and Gatlin course descrip-
tions, visit our website at dce.unm.edu and choose
Gatlin Education Services provides comprehensive
“online courses.” To access SkillSoft course descrip-
online career training programs designed to prepare
tions, choose “Search Courses.” SkillSoft courses are
you for jobs in today’s most popular careers. These
listed in program areas and are designated with an “N”
programs are designed by a team of professionals from
following the course number. For student advisement,
each respective field, who work to provide the most
contact the program supervisor for your area of study
effective web-based learning experience available today.
(see page 4).
Instructors/mentors are actively involved in your
online learning experience. They respond to any ques-
tions or concerns, encouraging and motivating you to
succeed. These courses are online open enrollment, Technical Assistance information is provided by each
which means all of your lessons are always available to vendor at the start of each class. Keep this contact
you; your class begins when you log in. Each course information and your user name and password near-
includes a set of lessons and evaluations. Books and by for easy access and immediate assistance. Save
materials are mailed to you. You will have access to this information for any future online classes. You
each course for up to six months. may also contact our vendor liaison, Nanette
Bowring, Monday–Thursday at (505) 277-6445,
or ceonline@unm.edu.
For advisement, contact the program supervisor for
your area of study (see page 4).
Some courses allow you to print your certificate
Other online courses available through immediately upon successful completion of your
UNM Continuing Education class at a pass rate of 70% or higher.
Medical Transcription Editor Online 60 Register online or by calling (505) 277-0077. UNM
Pharmacy Tech Online 60 employees can fax their completed tuition remission
Medical Office Assistant Online 60 forms and registration forms to (505) 277-1990.
Registration | Online: dce.unm.edu Phone: (505) 277-0077 Fax: (505) 277-1990 7

10. Custom Training and Consultation Services Business and Technology
Business & Technology
Leah Kier, the UNMCE Examples of Custom program topics include:
Community Outreach and Professional Development
Custom Training Senior Program Leadership and Management • Project Management •
Manager, has over twenty years Project Management (PMI) Test Prep • Project
of experience in the field of Management Office Setup (PMO) • Earned Value
training and development. She Management (EVM) • Lean • Six Sigma • Sucession
has managed, designed, devel- Planning • Team Effectiveness • Communications •
oped and delivered hundreds of Conflict Resolution • Diversity • Ethics •
training courses and programs Anti-Sexual Harassment
for government and business
Leah Kier, MA clients on a local, state, and
Professional Skills
Employability Skills • Business and Technical
Community national level. Leah has a
Writing • Customer Service and Customer
Outreach Master’s degree in adult learning
Relationship Management (CRM) • Sales • Public
and Custom and training, and serves on the Speaking and Presentation Skills • Finance and
Training board of the New Mexico Accounting • Office and File Organization
Senior Program Chapter of the American Society
Manager for Training and Development. Health Care
Case Management • Lean for Health Care •
Motivational Interviewing • Medical Billing
Custom Training and Coding
Custom training is a cost-effective, targeted way to
enhance job skills and workplace performance. UNM Manufacturing and Engineering
Continuing Education’s Custom Training Program Construction Management • Good Manufacturing
can customize any course in this catalog to meet the Practices (GMP) • LEED • Lean Manufacturing •
needs of your business or organization. Our staff will Green Building and Retrofitting • Engineering
work with you to create a customized training pro- Management • Solar Photovoltaics • Wireless
gram that aligns with your training and organizational Communications • Lasers and Applications •
requirements. Our experienced, dedicated, and certi- Fiber Optics • Pro/Engineer Software
fied instructors will deliver the custom training pro- Languages
gram to your employees. Workplace English:
Advantages of Custom Training English for Professionals • Workplace English (ESL)
• Create specialized courses, certificate programs, for Custodial, Food Service, and Hospital Service Staff
conferences, and workshops Workplace Spanish:
• Discover options ranging from one-on-one Medical Staff • Workplace Spanish for Law
training to entire organization training rollouts Enforcement • EMTs • Firefighters • Banking •
• Save money with cost-effective group training Customer Service • Call Center • Custodial
• Arrange training dates and times to meet your Information Technology
schedule Microsoft Office 2007 and 2010 • MS Project •
• Reduce travel time with on-site training AutoCAD • GIS • ITIL • SharePoint • Programming
• Target training content for your business’s (.NET, C++, C#, PHP, Java, Perl, MySQL, SQL,
specific needs XML) • CompTIA Certifications (A+, Network +,
• Use your business’s data for exercises Linux +, Security +, Server +) • Microsoft Technical
and examples for targeted learning Certifications • Linux • Cisco • Macintosh
Digital Arts
UNM departments and units, you may use tuition Graphic Design • Web Design and Development •
remission benefits for Business and Technology Computer Graphics • Photography • Video •
customized courses. Find the forms at dce.unm.edu/ Audio • Animation • Motion Graphics • Adobe •
tuition-remission.htm. Fax your completed forms to Apple Pro Training • Multimedia • Music Production
505-277-1990. For help, call 505-277-0077see our
staff listing on page 4.
For information on custom training or
consultation services call (505) 277-6034 or
email customtraining@dce.unm.edu.
8 Registration | Online: dce.unm.edu Phone: (505) 277-0077 Fax: (505) 277-1990

11. Business & Technology
Consultation Services Workplace Learning and
UNM Continuing Education offers expert
Consultation Services to businesses and organizations.
Performance Center
Our professional instructors are also expert consultants UNM Continuing Education’s Custom Training
who can work directly with you and your business to Program offers exceptional training services through
address the needs of your ongoing projects as well as our Workplace Learning and Performance Center.
new organizational initiatives. This Center is based on the latest research and bench-
marking trends in the design and development of adult
Custom Training and Consultation Services
Examples of Consultation Services include: training and includes expert services in instructor-led
Project Management training, blended instruction (both instructor-led and
Executive Coaching online), online instruction with digital media, on-the-
Organizational Development job training, assessment and evaluation, and coaching,
Website Design and Development etc. Training programs created through the UNMCE
Database Design and Development Workplace Learning and Performance Center are
Desktop Computer Support designed in collaboration with your business or organi-
IT Consultation zation by our expert training professionals and instruc-
Meeting Facilitation Services tional designers who have years of experience in creat-
ing state-of-the art training solutions. We can help you
UNM Continuing Education design, develop, support, and implement training and
organization solutions for your business.
Government University Types of Workplace Learning and Performance
UNM Continuing Education’s Custom Training Training Services Available
Program offers courses and programs that are specifi- • Training Manual Design and Development
cally designed for your state or federal training • Web Course Design and Development
requirements. For example, we offer project manage- using WebCT, Blackboard or Moodle
ment training that leads towards PMI certification and • Needs Assessment and Evaluation Services
is in alignment with requirements of state and federal • On-the-Job Training (OJT) Program Design
contract officers, program and project managers. and Development
UNMCE also offers Lean Government courses that
use Lean production principles and methods that cre-
ate a culture of continuous improvement. And,
Funding for
UNMCE offers Leadership and Management Customized Training
Programs that are uniquely designed around your state
or federal agency employee needs. JTIP
UNM Continuing Education’s customized training
classes and programs may be eligible for State of New
UNM Continuing Education Mexico Job Training Incentive Program (JTIP) fund-
Leadership University ing. JTIP funds customized training for newly created
jobs in expanding or relocating companies in New
UNM Continuing Education is now offering a Mexico.
Leadership University for businesses who want to Workforce Investment Act (WIA)
improve the supervisory, management, or leadership UNM Continuing Education’s customized training
skills of their employees. Our custom training staff will classes and programs may be eligible for WIA funding
help you create a unique professional development for businesses through the New Mexico Department
program that will take your organization’s leadership of Workforce Solutions Workforce Investment Act for
to a higher level of effectiveness while improving your skills in demand in Healthcare, Manufacturing, or
organization’s business results. Customized training Construction.
options could include workshops, peer support groups,
and employee coaching.
For information on custom training or
consultation services call (505) 277-6034 or
email customtraining@dce.unm.edu.
Registration | Online: dce.unm.edu Phone: (505) 277-0077 Fax: (505) 277-1990 9

12. Business and Technology
Business & Technology
Explore new interests or get expert advice on technical
issues. FREE demonstrations open to the public.
Final Cut Pro X: Are You Ready? Go Green With Web Forms
Final Cut Pro X is a breakthrough in nonlinear video Using web-based forms over paper forms can have a
editing. The application has generated a lot of discus- significant effect on the environment by reducing our
sion in the pro video community. People have ques- dependency on paper. Learn how building online
tions about the new features in Final Cut Pro X and forms lets you track submissions by email and/or
how it compares with previous versions of Final Cut database. See how building user registration systems
infoByte Series/Conference Center
Pro. Join professional editor and Apple Certified will let you save user data for later submission/
Trainer Brad Stoddard to explore the key features updating. Join web professional Kingsley Anderson
and discuss some of the most common questions that to find out how you can put the web to work for you
video editors have. in helping the environment.
Thursday, February 2 5:15pm-6:30pm Wednesday, March 7 5:15pm-6:30pm
No need to register. All sessions held at UNM Continuing Education, 1634 University Blvd NE. For more information, call (505) 925-9562.
10 Registration | Online: dce.unm.edu Phone: (505) 277-0077 Fax: (505) 277-1990

13. Business & Technology
Our courses and certificates offer the knowledge, skills and abilities in demand by today’s business and industry
leaders. Our instructors are experienced professionals from business, industry, and education who enjoy teaching
the concepts and skills that are part of their own daily work and who have the most current professional creden-
tials and certifications. Our instructors are networked with employers to provide you with exceptional connections
Career Training
to workforce possibilities. Most of our classes are intentionally small to foster better class discussion and individual-
ized instructor assistance.
Our certificate programs have been created by UNM Continuing Education Staff partnering with employers and
instructors. Certifications are created by national or international organizations that set the industry standard
through education and testing requirements and authorized training providers. We update our certificate programs
and create new ones in response to changing professional needs. The requirements for the completion of your cer-
tificate program are those defined in the semester in which you began your program. Contact information for your
program supervisor is listed in each program area.
UNM employees, you may use your Tuition Remission benefit for all Business & Technology courses. For complete
Tuition Remission policy information, please contact the benefits office at 505-277-MyHR.
Career Training
Enjoy your job! We offer career advisement, connections to employers in the industry, and training that works.
Our career training exceeds your expectations for getting the information you need, in a timeframe that works
for you. Find plenty of opportunities for short-term training that can improve your career or launch a new one.
To enhance or advance
For a Career as a … See these pages your current career… See these pages
Administrative Medical Specialist . . . . . . . . . . . . . .19 Digital Photography Basics . . . . . . . . . . . . . . . . . . . .32
Certified Personal Trainer (CPT) . . . . . . . . . . . . . . . .20 Facilitation and Training . . . . . . . . . . . . . . . . . . . . . . .14
Certified Wedding & Event Planner . . . . . . . . . . . . .13 Graphic Design Basics . . . . . . . . . . . . . . . . . . . . . . . .27
Medical Transcription Editor . . . . . . . . . . . . . . . . . . .60 Negotiation and Conflict Resolution . . . . . . . . . . . . .23
Paralegal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 MS Office Computer Skills . . . . . . . . . . . . . . . . . . . .25
Pharmacy Tech . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Professional Writing and Grantwriting courses . . . .23
Phlebotomist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Project Management (PMP, CAPM) . . . . . . . . . . . . .13
Emergency Medical Technician (EMT) Web Design Basics . . . . . . . . . . . . . . . . . . . . . . . . . .29
Basic & Intermediate . . . . . . . . . . . . . . . . . . . . . . . . .19 Music Production . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Apple Creative Professional Certifications . . . . . . . .34
If a class is full, place your name on the waiting list by Refunds or transfers are allowed up to three
calling Registration at (505) 277-0077 or by following business days before a class begins. Other refund
the online registration process at dce.unm.edu. When policies may apply to conferences, educational trips
a new section of a class is added during the semester, and tours, Story of New Mexico and other special
students on the wait list are contacted first and given programs. Look for refund information in the event
an opportunity to register. or course brochure, flyer, or web text.
Registration | Online: dce.unm.edu Phone: (505) 277-0077 Fax: (505) 277-1990 11

14. Business & Technology
Professional Development and Skills
Our professional development Certificates and Certifications address skills and outcomes that are fundamental to
your success in the pursuit of your career goals. Check out the following program areas: Leadership, Management
and Supervision, Leadership and Management Tools, Personal Career Development, and Business and
Professional Careers.
For more information contact Sherry TenClay, Senior Program Manager, at sherrytc@unm.edu or (505) 277-6038.
Leadership, Management
and Supervision
Leadership, Management and Supervision
Leadership University Basic Supervisory Skills Certificate
Module 1 Session: Understanding Your No. Course Page
Leadership Style 20506 Hiring and Firing Well Summer 2012
Module 2 Session: Team Effectiveness and 20512 Business Ethics 42
Team Building 20518 Managing Time Productively and
Module 3 Session: Communication Skills & Delegating for Results 42
Conflict Management 20521 Motivating and Leading Your Workgroup 42
Module 4 Session: Time Management/
Setting Priorities Intermediate Supervisory Skills Certificate
Module 5 Session: Change Management No. Course Page
Module 6 Session: Business Ethics 20506 Hiring and Firing Well Summer 2012
Module 7 Session: Public Speaking / 20512 Business Ethics 42
Presentation Skills 20518 Managing Time Productively and
Module 8 Session Diversity Delegating for Results 42
Customize this program for your department, 20521 Motivating and Leading Your Workgroup 42
business or organization. Contact Donna Robbins at 40110 Communicating with Difficult People 66
40112 Win-Win Conflict Resolution 66
drobbins@unm.edu or (505) 277-6447. Visit our
40114 Successful Negotiating 66
website for scheduled classes.
40125 Mediating Workplace Conflicts Fall 2012
Supervisory Skills Certificate
Advanced Supervisory Skills
Learn the skills and tools necessary for effective super-
vision. Whether you are already a supervisor or work- No. Course Page
ing toward a supervisory position, this program will 20506 Hiring and Firing Well Summer 2012
help you understand the principles of effectively super- 20512 Business Ethics 42
vising your team and their work. 20518 Managing Time Productively and
Delegating for Results 42
Registration Discount—Enroll in all of the Supervisory 20521 Motivating and Leading Your Workgroup 42
Skills courses for any certificate at the same time and 40110 Communicating with Difficult People 66
receive a 10% discount. 40112 Win-Win Conflict Resolution 66
40114 Successful Negotiating 66
40125 Mediating Workplace Conflicts Fall 2012
Negotiation and Conflict Resolution courses have 20500 Making Meetings Effective 41
moved to page 23 as part of our new area of 20524 Productive Performance Appraisals 42
Community Engagement courses. You’ll also find 21350 Emotional Intelligence at Work 54
them included in the Intermediate Supervisory Skills
Certificate on page 12. Same great instructors, same
certificate programs, in a new home. Conflict Custom Project Management Classes
Resolution/Mediation, Grant writing and Volunteer/
Your business or department may want to take
Non-profit management). For more information
customized Project Management classes as a group to
contact Loree Nalin, Program Supervisor, at
learn the processes together, and then develop a unique
lnalin@unm.edu or (505) 277-6025, or visit project plan for your business. Also, PMI Exam Prep
dce.unm.edu. courses are offered to businesses. Please contact the
UNMCE Custom Training Program at 505-277-6034 or
email customtraining@dce.unm.edu
12 Registration | Online: dce.unm.edu Phone: (505) 277-0077 Fax: (505) 277-1990

15. Business & Technology
Leadership and Management Tools
Project Management ®
Learn project management methods, define the best Project Management Practitioner Certificate
methods for a given project, and discover how to apply 21000 Applying Project Management for Effective Teams 43
these skills to cost and scheduling tools such as 21025 MS Project 2010 or 2007: Project Plan Definition 44
Microsoft Project, integrating project management 21030 MS Project 2010 or 2007: Budgeting & Tracking 44
practices with project management software. Microsoft
Project Management Information
Project Management/Event Management
Project is the software of choice for project manage-
ment planning and execution. Systems Certificate
The Project Manager Professional (PMP®) and 21025 MS Project 2010 or 2007:
Certified Associate in Project Management (CAPM®) Project Plan Definition 44
are the project management credentials of choice for 21030 MS Project 2010 or 2007:
numerous industries and companies. Increase your Budgeting and Tracking 44
Project Management understanding and experience, 21041 MS Project 2010 or 2007:
then prepare to sit for either PMP® or CAPM® exam. Team Communication and Productivity 44
Our PMI-approved courses can be applied toward the
35-hour education requirement and will promote Project Management Master Certificate
increased project management skills in both adminis- No. Course Page
trative support and project management staffing. 21000 Applying Project Management for Effective Teams 43
As a member of a credentialed project management 21005 Understanding Project Management 43
team, you can improve your organization’s project 21010 Integrating Project Management:
results (cost, time, and quality) through the use of Principles and Practices 43
accepted project management tools, techniques, and 21025 MS Project 2010 or 2007:
principles. For more information on pre-exam require- Project Plan Definition 44
ments, visit the PMI website at 21030 MS Project 2010 or 2007:
http://www.pmi.org/Certification.aspx. Budgeting and Tracking 44
21041 MS Project 2010 or 2007:
For more information contact Sherry TenClay, Team Communication and Productivity 44
Senior Program Manager, at sherrytc@unm.edu or
(505) 277-6038 Are you ready to earn your PMP® or CAPM®
credential? Check the PMI website for eligibility,
Registration Discount—Enroll for all courses in any then register for our exam prep class. See page 43.
Project Management certificate at one time and receive No. Course Page
a 10% discount. 21015 Project Management Professional
(PMP®)/CAPM® Certification Exam Prep 43
Event
Management
Wedding and Event Planning No. Course Page
21100 Certified Wedding and Event Planner 45
The Wedding and Event Planner certificate is perfect
for the individual looking to get started in the wed-
ding and event planning business right away. In part- Visit www.ises.com for more information on the
nership with The Wedding Planning Institute, UNM benefits and requirements of the Certified Special
Continuing Education is offering this 40-hour hands- Events Professional (CSEP) designation.
on program which covers everything a wedding or
event planner needs to know! You can gain the knowl- For more information contact Sherry TenClay,
edge and expertise to work as an event planner or to Senior Program Manager, at sherrytc@unm.edu or
start your own business as a wedding planner. (505) 277-6038.
Registration | Online: dce.unm.edu Phone: (505) 277-0077 Fax: (505) 277-1990 13

16. Instruction and Facilitation Training Business and Technology
Business & Technology
Instruction and
Facilitation Training
In partnership with the New Mexico Chapter of the Professional Trainer Certificate
American Society for Training and Development
Focus on the basics of instructional design, curriculum
(ASTDNM), Continuing Education at UNM offers
development, evaluation of program needs, and train-
certificate programs in Instruction and Facilitation
ing delivery. Improve the effectiveness of your “stand-
Training to provide participants with the knowledge
up” training in any setting; and your ability to design
and skills to become effective professional trainers or
and develop instructional materials, and evaluate train-
to gain advanced skills in delivering presentations and
ing programs.
leading group discussions.
No. Course Page
These instruction and facilitation certificates are stack-
23000 Facilitating Adult Learning 51
able. Each certificate also satisfies many of the required
23003 Instructional Systems Design 51
courses for the next level. Build your way at a pace
23006 Presentation Skills for Trainers 52
that works for you. For more information contact 23009 Evaluation Skills for Trainers 52
Angela Pacheco, at delong@unm.edu or 23012 Developing Training Materials Summer 2012
(505) 277-3975. 23023 Managing Challenging Participants 52
Registration Discount—Enroll in all courses in any 23007 Creative Presentation Tools
Instruction and Facilitation certificate at one time and and Techniques Summer 2012
receive a 10% discount. 23021 Designing Effective Training Activities Summer 2012
23027 Exploring Presentation Styles Summer 2012
Presentation Certificate
Online Instructor Certificate
Enhance your skill in meetings, sales sessions, small
group discussions, or training classes with techniques Explore the world of online training! Discover the ins-
learned in these exciting courses. Organize your and-outs of the online learning environment and how
thoughts and present with confidence. Understand the it varies from face-to-face learning. Explore the various
needs of adult learners and build a solid foundation for technologies used in course implementation. Learn the
using training as a skill or a career. basics of course development to prepare you to build
your own online course.
No. Course Page
23000 Facilitating Adult Learning 51 No. Course Page
23003 Instructional Systems Design 51 23000 Facilitating Adult Learning 51
23006 Presentation Skills for Trainers 52 23003 Instructional Systems Design 51
23041 Introduction to Online Instruction 52
23042 Exploring Technologies Used in Online Instruction 52
23045 Basics of Online Course Development 52
We are pleased to announce that the UNM Institute of
Public Law’s Transportation Safety Law Center has
moved to UNM Continuing Education. Instructor train-
ing for Driver Education, Driving Safety, and DWI
schools, as well as Ignition Interlock facilities licensing
and monitoring services will now be done here.
Continuing Education will also provide transportation
safety related trainings, educational materials develop-
ment, and research. The same outstanding services—
“ Anyone who manages people needs to take
this certificate! What a difference it makes in
just at a new location!
giving presentations and leading meetings.
”
— area retail training manager
(505) 277-0077 | dce.unm.edu | 1634 University Blvd. NE
14 Registration | Online: dce.unm.edu Phone: (505) 277-0077 Fax: (505) 277-1990

17. Business & Technology
Employment and Career Development
Are you looking to jump start your career or take it to Global Career Development
the next level? Discover career ladder trends and the Facilitator Certification
job search tools needed to help you achieve your
career goals. Whether using these tools to upgrade Become a Global Career Development Facilitator
your career or to transition to a new one, these classes (GCDF). This 90-hour course will enable you to
are the key to helping you get where you want to go! develop a new career or enhance your current profes-
sion in career development. Gain international certifi-
No. Course Page
cation and choose from among a variety of career
23123 Resumes That Sell You Summer 2012
development occupations. Students can expect approx-
23125 Getting Your Resume to the Top of the Pile 53
imately 30 hours of homework while completing this
Employment and Career Development /Graduate School Exam Prep
23126 Getting Your Resume to the Top of the Pile—
Tutoring Elective Listed on Website
program. This course meets on UNM’s main campus,
23135 Career Transition in Difficult Times 54 Student Services Center, Room 220. Lunch is provid-
23136 Career Transition in Difficult Times— ed at each session. Visit www.NCDA.org for further
Tutoring Elective Listed on Website information. To attend, you must have a Bachelor’s
23145 Acing the Job Interview: Answers to degree in any field, and be seriously committed to
Tough Questions 54 acquiring or currently working in, a career advisement
23146 Acing the Job Interview: Answers to Tough position. Contact Jenna Crabb, jennas@unm.edu, for
Questions—Tutoring Elective Listed on Website program questions. You must attend all class sessions
in order to be certified.
Ask your employer about your company’s tuition No. Course Page
reimbursement programs for job-related courses and 23159 Global Career Development Facilitator Training 54
training. Tuition remission is available for UNM Staff
and faculty.
Graduate School Exam Prep
Visit dce.unm.edu for the latest course details and Money Back: In the rare case that a student does not
additions. improve, s/he can continue to study with us for the
Grad school entrance exams are only a few hours in next test administration or can get a 100% tuition
length, yet the scores are typically heavily weighted in refund.
the grad school admissions process. Grad school Guarantee requirements are available at
requires a significant investment of time and money. www.kaptest.com
Invest first in getting a higher score on your entrance Kaplan is pleased to offer its score-raising programs in
exam. Albuquerque in partnership with UNMCE. Please visit
Since 1938 Kaplan Test prep has helped individuals www.kaptest.com or call 1-800-KAPTEST for addi-
achieve their educational and career goals. Kaplan is tional program details.
the industry founder and world leader in test prepara- UNM Tuition Remission Students: Please enroll
tion. with UNMCE at least 7 days prior to the first class to
Kaplan is committed to excellence in and out of the ensure timely course material delivery.
classroom with a focus on individual success. Benefits To register call (505) 277-0077.
to students include test-expert instruction Kaplan
offers cutting-edge curriculum and test taking strate- Test Prep Start Dates
gies the most complete set of student materials on the
DAT Test Prep LSAT Test Prep
market and personalized practice.
Mar 18, 2012 Apr 28, 2012
We are so confident that our programs work, we offer May 15, 2012 Apr 29, 2012
our Higher Score Guarantee: MCAT Test Prep
GRE Test Prep
Readiness: A student who doesn’t feel ready to take Jan 24, 2012 Jan 21, 2012
the scheduled test date can continue to study with us Feb 21, 2012 Feb 11, 2012
for the next test administration. Mar 8, 2012 Feb 19, 2012
Mar 22, 2012 Feb 20, 2012
Satisfaction: A student who does improve, but still Mar 27, 2012
wants to score higher can study with us again for the Apr 5, 2012
next test administration.
Registration | Online: dce.unm.edu Phone: (505) 277-0077 Fax: (505) 277-1990 15

18. Administrative Professionals Business and Technology
Business & Technology
Business and Professional Careers
Administrative Professionals
Our Administrative Professional Certificate Programs Administrative Executive
build your career credentials in this vital field. Begin as No. Course Page
an Office Assistant and grow toward a career as an 20116 Appreciative Inquiry 41
Executive Administrative Professional. After complet- 20500 Making Meetings Effective 41
ing the core requirements, choose one or more con- 20518 Managing Time Productively and
centrations that prepare you for employment in a vari- Delegating for Results 42
ety of specific office settings. 20521 Motivating and Leading Your Workgroup 42
No. Course Page 22285 Developing a Culture
of Customer Service Summer 2012
Prerequisites 37151 Bookkeeping Basics 56
51101 Windows 7: Operating System Basics 67 52143 Word: Advanced 68
52141 Word: Beginning 68 52163 Excel: Advanced 69
52161 Excel: Beginning 69 52182 Access: Intermediate 70
52242 PowerPoint: Intermediate 70
Office Assistant
No. Course Page Administrative Office Concentrations
23135 Career Transition in Difficult Times 54
Medical Office Assistant
23105 Work Skills for the Workplace 53 Design Office Assistant
22254 Essential Telephone and
Message Skills Summer 2012 Want to prove that your computer skills are what
51115 Windows: Organize Your Files and Photos 68 you claim they are?
Administrative Assistant Take the extra step of getting certified as a Microsoft
No. Course Page Office Specialist in any or all Microsoft Office compo-
22252 Customer Service in the Workplace Summer 2012 nents. For MOS information, visit
20504 Taking Minutes at Meetings 41 http://www.microsoft.com/learning/en/us/
20505 Leading a Meeting 41 certification/mos.aspx
22029 Business Writing for Administrative Professionals 46
52142 Word: Intermediate 68 For more information contact Sherry TenClay,
52172 Excel: Intermediate Summer 2012 Senior Program Manager, at sherrytc @unm.edu or
52181 Access: Beginning 70 (505) 277-6038.
52241 PowerPoint: Beginning 70
“ I enjoyed getting specifics on how to
take care of ourselves and live our lives more
passionately; to embrace life more.
”
—Administrative Conference Participant
16 Registration | Online: dce.unm.edu Phone: (505) 277-0077 Fax: (505) 277-1990