The document discusses how the role of employees may change in the new world of work. It notes that management has often failed and incentives have been misaligned. Novel management models are emerging that focus more on employee satisfaction, recruit based on skills rather than resumes, and celebrate mistakes. The role of employees may change with more freelance workers and tools for aggregating employee views being utilized by innovative managers.

2. Will the role and influence of employees be different in the new world of work? Professor Julian Birkinshaw London Business School And the MLab

3. Management has failed… Shockingly poor risk-management decisions Perverse incentive systems, “eat what you kill” Firm as a vehicle for perpetuating the raw vices of capitalism

4. Which professions do people respect most? Medical doctors Police officers Clergy Journalists Bankers Lawyers Business executives Car salespeople How do you rate the honesty and ethics of the following professions? (% answering very high or high) 65% 63% 50% 23% 19% 13% 12% 6% Source: Gallup 2009

5. Who are you happiest with? Page Friends Parents/relatives Spouse My children Co-workers Clients/customers Alone Boss Source: Richard Layard 3.3 3.0 2.8 2.7 2.6 2.4 2.2 2.0 ( Rating is on a 1-5 scale)

7. A window of opportunity for management innovation Opportunity for Management Innovation New employee expectations New interactive technologies New management challenges New & unusual competitors

8. Novel management models (1) Clients needing software developed Hungry community of software developers

11. A framework for rethinking management Managing across: activities Managing down: decisions Managing individual motivation Managing objectives Alignment Obliquity ENDS MEANS Extrinsic Bureaucracy Hierarchy Intrinsic Emergence Collective wisdom Traditional Principle Alternative Principle

12. Extrinsic Intrinsic Doing work for direct, material rewards Doing work for its own sake: for innate pleasure Doing work to gain status or recognition, to fit in How should these be harnessed to motivate the people who work for you? Extrinsic Intrinsic

13. Topcoder’s unique approach to motivation Clients needing software developed Hungry community of software developers

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