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May 10, 2012




     WebXpress Home Delivery Solutions




                                  Apurva Mankad
                                  ECFY Consulting Pvt. Ltd.
                                  apurva@webxpress.in
                                  w w w. w e b x p r e s s. i n
Agenda


   Home Delivery- Future of Indian Retail

   WebXpress Solutions for Home Delivery Management

   WebXpress Home Delivery and E-commerce Cases

   About WebXpress
Home Delivery- Future of Indian Retail
Why share of Home Delivery will increase


   Consumer will CHOSE shopping channel of
    preference

   CHOICE, AVAILABILITY and PRICE will decide
    shopping habits- as compared to shopping
    experience

   As disposable time in nuclear family reduces due to
    work pressure, commute and family needs-
    shopping will be treated more as chore than
    recreation

   OFFICE DELIVERY will increase as time at home
    reduces due to 6 day work weeks and long
    commutes

   As attitudes changes, consumers will buy high
    value items, brands online
India- A Natural Market for Home Delivery


   CULTURE AND DEMOGRAPHY

    • Historical culture of Kirana store delivering goods on demand
    • Dense population areas, thus smaller delivery distances in last mile
    • Vertical growth in most cities rather combined with sprawl
    • Urban population already 40%, slated to go up to 60% by 2025
   SLOW GROWTH OF ORAGNIZED RETAIL

    • Very high and growing real estate cost makes spread of organized retail very
       difficult

    • After 15 years, organized retails and retail chains less than 5% of retail sales
    • FDI in retail not permitted, but allowed in logistics
   GENERATIONAL SHIFT

    • Internet users with PC access over 100mn and with Mobile based Internet access
       over 300 mn

    • Most users in age group of 16 to 25, as they become comfortable with home
       delivery- purchasing will shift towards online
Home Delivery Economics


   In-person delivery possible due to availability of large number of Delivery Boys

   Delivery boy costs Rs. 5000-8000 pm in metro and Rs. 4000-6000 in mini-metro

   Each delivery boy can handle 15-20 deliveries a day, thus about 500 deliveries per
    month

   Thus, cost of delivery in last mile Rs. 10 to 15, fuel + bike cost Rs. 5-8 per delivery-
    thus last mile cost of Rs. 15 to 30 per delivery

   Thus cost of delivery is 0.1% to 2% of cost of goods- based on type of goods



   Thus, home delivery is an attractive option for E-commerce as well as Brick and
    Mortar stores

   With better planning tools, technology and right product mix- Home Delivery costs
    can be improved without reducing service levels
WebXpress Home Delivery Solution
E-Commerce Delivery Chain


       Vendor 1                 Vendor 2                Vendor n




                       Central/ Regional Warehouse




                           Transshipment Hub




    Delivery Control         Delivery Control        Delivery Control
        Location                 Location                Location



       Delivery                 Delivery                Delivery
       Cluster                  Cluster                 Cluster
WebXpress Solutions for Home Delivery


Supply Chain    WebXpress       Solution Fitment
Component       Solution

Vendor Pickup   WebXpress TMS   •   Pickup requests from Purchase Order System
                                    can be sent to WebXpress
                                •   Information shared with Transport Partners for
                                    Pickup of consignment

Central         WebXpress WMS   •   WebXpress WMS helps to manage storage at the
Warehouse                           warehouse
                                •   All operations at warehouse such as location
                                    management, pick and dispatch as per orders,
                                    order sequencing are handled by WMS

Transshipment   WebXpress TMS   •   Route management for transshipment of
                                    material to regional warehouse/ delivery control
                                    locations
                                •   There may be second level transshipment from
                                    regional warehouse to delivery control location
WebXpress Solutions for Home Delivery


Supply Chain    WebXpress       Solution Fitment
Component       Solution

Home Delivery   WebXpress HDS   •   Home Delivery System will manage last mile
                                    delivery to customer
                                •   Pin code based cluster planning, order
                                    sequencing managed by WebXpress

Delivery        WebXpress GPS   •   Delivery executive can search for delivery
Location                            location using Google maps in his mobile device
Search                          •   The same can be added at the time of delivery
                                    run sheet download into Mobile device

Delivery        WebXpress       •   Delivery executive will confirm delivery
Confirmation    Mobile              information in his mobile device and also take
                                    photo of POD
                                •   Information from mobile will be uploaded in
                                    application and helps in tracking pending delivery
                                •   Location of delivery can be captures using GPS
                                    facility in mobile device
Home Delivery Solution Cases
WebXpress for E-Commerce: Warehousing


Customer         Pepperfry.com (Trendsutra Platform Services)

Profile          • E-Commerce venture founded by leading industry
                 Professionals
                 • Focus on home furniture and artifacts



WebXpress        Warehouse management system
Solution

Solution Brief   • WebXpress has provided WMS Solution integrated with ERP and
                  Transporter solutions
                 • WMS is used to store material received from vendors at central
                  warehouses
                 • Order from ERP are populated into WMS and executed
                 • Tracking information from Transport partners is received ONLINE to
                  visibility on Order Status
WebXpress for E-Commerce: Home Delivery


Customer         Jabong.com

Profile          • Founded by leading German E-commerce group
                 Rocket Internet
                 • Focus on range of fashion items and accessories



WebXpress        Home Delivery Management Solution
Solution

Solution Brief   • WebXpress solution handle transportation and home delivery for
                  Jabong customers across India
                 • Solution integrated with WMS to get order data and delivery
                  addresses
                 • WebXpress determines routing based in Pin code of delivery locations
                 • Bar code enables solution for accurate delivery control
                 • Mobile enabled solution for last mile delivery update
WebXpress for Retail Store: Home Delivery


Customer         Hypercity

Profile          • India’s leading Hypermarket format chain of stores
                 • 8 stores across India, each store of over
                 100,00 SQFT



WebXpress        Home Delivery Management Solution
Solution

Solution Brief   • WebXpress solution handles entire work flow from the point customer
                  books an article at store up to home delivery and demo
                 • WebXpress is integrated with JDE based WMS and Point of Sale
                  system of Hypercity
                 • Bar code enabled solution for faster loading of vehicles
                 • Mobile enabled solution for Delivery Update at customer home
May 10, 2012




      About WebXpress
Company Snapshot


Genesis                                        Solution Focus

   Private limited company                       Transportation & fleet management

   Founded in November 2004                      Warehousing

   Based at Mumbai                               Supply chain visibility

   Development centers at Mumbai & Surat         Devices: Mobile, GPS

Technology Expertise                              Business Intelligence

   Development:                               Customer Segment Focus

   AJAX, C# .Net, SQL 2005, SSRS                 Logistics Service Providers (LSPs)

   SMS/ GPRS, Windows Mobile, Android, RFID      User of Logistics Services (LSUs)

Team Profile

   Business Process consultants

   Training and Process Head

   Project Managers- 9+ years exp

   System & database designer- 6+ years exp
Organization Chart


                                                                 Partners
                                      Founder & CEO
                                      Apurva Mankad
                                                              Finance & Admin



                                      Chief Operating
     Business                              Officer
  Development Head                    Darshan Hadkar
    Brijesh Arora




Head- Project Implementation           Head- New Technology          Head- Product Development
            Krishan Malik                 Chaitanya Tembe                   Ramashish Gupta




  Project                   Project                                 Module Leader     Module leader
   Manager                  Manager


                                          Customers

            Project Team                                                    Development Team
May 10, 2012




      WebXpress Solution Suite
WebXpress Product Suite




                       Business Intelligence- Qlikview/ Microsoft BI


                                                                                  Customer
                        WebXpress Product Suite
DEVICES                                                             B2B
                                                                                  Portal
Mobile                                                              Integration
                                                                                  • Tracking
GPS        Fleet Management    Transportation       Warehousing     EDI
                                                                                  • Invoice
Bar Code                                                            RosettaNet
Sensors                                                             XML           • Complaints
                         Finance & Accounts | CRM
                                                                                  • Enquiry
                                                                                  • Contracts
              Allied Services: Managed Web Hosting | Connectivity
                                                                                  • E-POD
WebXpress Product Suite

Product                 Description
Transport Management    TMS helps to manage all transactions such as load planning, tendering, placement,
System                  load movement and delivery. Manages various business models such as FTL, Cold
                        Chain, Express Cargo.

Fleet Management        FMS manages fleet related operations for long haul, secondary distribution, taxi fleet
System                  businesses. Also includes fleet maintenance, fuel management, expenses, document
                        and driver management

Warehouse               WMS helps to manage warehousing operations for a 3PL or a manufacturing/trading
Management System       organization. WMS is highly configurable to manage multi user facility and can
                        integrate with any ERP

Business Intelligence   WebXpress products are integrated with Qlikview BI tool to offer analytics for data
                        generated. WebXpress offers ready to use BI templates to realize quick benefits of
                        BI

Finance & Accounts      WebXpress has a fully functional Finance & Accounts systems fully integrated with
                        all operations module of Fleet and TMS.
Data Integration        WebXpress can be integrated with ERP such as SAP and Oracle to exchange relevant
                        information
Devices                 WebXpress applications can be integrated with variety of devices such as GPS, Hand
                        Held Terminal and also sensors such as temperature and fuel sensors
Why WebXpress?



                                     Proven Solution
                                     • Over 2000 users, 1200 locations,
                                       2 mn transactions per month
Lineage                                                                   Diversified Customer base
                                     • Built in Industry practices
• Promoted by professionals                                               • Start-ups to industry leaders
• From IT and logistics industry                                          • LSPs and user industry
• Global expertise for local needs                                        • IT challenged to IT mature


                                        The WebXpress Advantage
Domain Focus                                                              Support Infrastructure
• Undiluted focus on supply chain                                         • Online Customer Support Portal
  and logistics                                                           • Telephonic and IM support
                                     Ecosystem Approach
• Product focus with services                                             • Project Management Office
                                     • One stop solution
• Transaction to Analysis
                                     • Web hosting to GPS to training
                                     • Enabled through partners




          A Technology Solution that works even at the Bottom of the Pyramid
WebXpress Customers


                      WebXpress is used by
WebXpress Partners


                     Qliktech Inc

                     Business Intelligence Solution

                     www.qlikview.com



                     Microsoft

                     WebXpress is Microsoft Independent Software Vendor

                     www.microsoft.com



                     Motorola India

                     Enterprise Mobility Solutions Partner

                     www.motorolasolutions.com



                     Netmagic Solutions | CntrlS Data Center

                     Web Hosting Partner

                     www.netmagicsolutions.com | www.cntrls.in
May 10, 2012




      Thank you


                                             APURVA MANKAD, CEO

                                             apurva@webxpress.in

                                             +91 98202 29708




                  ECFY Consulting Private limited

                                                    w w w. w e b x p r e s s. i n

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Webxpress Home Delivery Solution

  • 1. May 10, 2012 WebXpress Home Delivery Solutions Apurva Mankad ECFY Consulting Pvt. Ltd. apurva@webxpress.in w w w. w e b x p r e s s. i n
  • 2. Agenda  Home Delivery- Future of Indian Retail  WebXpress Solutions for Home Delivery Management  WebXpress Home Delivery and E-commerce Cases  About WebXpress
  • 3. Home Delivery- Future of Indian Retail
  • 4. Why share of Home Delivery will increase  Consumer will CHOSE shopping channel of preference  CHOICE, AVAILABILITY and PRICE will decide shopping habits- as compared to shopping experience  As disposable time in nuclear family reduces due to work pressure, commute and family needs- shopping will be treated more as chore than recreation  OFFICE DELIVERY will increase as time at home reduces due to 6 day work weeks and long commutes  As attitudes changes, consumers will buy high value items, brands online
  • 5. India- A Natural Market for Home Delivery  CULTURE AND DEMOGRAPHY • Historical culture of Kirana store delivering goods on demand • Dense population areas, thus smaller delivery distances in last mile • Vertical growth in most cities rather combined with sprawl • Urban population already 40%, slated to go up to 60% by 2025  SLOW GROWTH OF ORAGNIZED RETAIL • Very high and growing real estate cost makes spread of organized retail very difficult • After 15 years, organized retails and retail chains less than 5% of retail sales • FDI in retail not permitted, but allowed in logistics  GENERATIONAL SHIFT • Internet users with PC access over 100mn and with Mobile based Internet access over 300 mn • Most users in age group of 16 to 25, as they become comfortable with home delivery- purchasing will shift towards online
  • 6. Home Delivery Economics  In-person delivery possible due to availability of large number of Delivery Boys  Delivery boy costs Rs. 5000-8000 pm in metro and Rs. 4000-6000 in mini-metro  Each delivery boy can handle 15-20 deliveries a day, thus about 500 deliveries per month  Thus, cost of delivery in last mile Rs. 10 to 15, fuel + bike cost Rs. 5-8 per delivery- thus last mile cost of Rs. 15 to 30 per delivery  Thus cost of delivery is 0.1% to 2% of cost of goods- based on type of goods  Thus, home delivery is an attractive option for E-commerce as well as Brick and Mortar stores  With better planning tools, technology and right product mix- Home Delivery costs can be improved without reducing service levels
  • 8. E-Commerce Delivery Chain Vendor 1 Vendor 2 Vendor n Central/ Regional Warehouse Transshipment Hub Delivery Control Delivery Control Delivery Control Location Location Location Delivery Delivery Delivery Cluster Cluster Cluster
  • 9. WebXpress Solutions for Home Delivery Supply Chain WebXpress Solution Fitment Component Solution Vendor Pickup WebXpress TMS • Pickup requests from Purchase Order System can be sent to WebXpress • Information shared with Transport Partners for Pickup of consignment Central WebXpress WMS • WebXpress WMS helps to manage storage at the Warehouse warehouse • All operations at warehouse such as location management, pick and dispatch as per orders, order sequencing are handled by WMS Transshipment WebXpress TMS • Route management for transshipment of material to regional warehouse/ delivery control locations • There may be second level transshipment from regional warehouse to delivery control location
  • 10. WebXpress Solutions for Home Delivery Supply Chain WebXpress Solution Fitment Component Solution Home Delivery WebXpress HDS • Home Delivery System will manage last mile delivery to customer • Pin code based cluster planning, order sequencing managed by WebXpress Delivery WebXpress GPS • Delivery executive can search for delivery Location location using Google maps in his mobile device Search • The same can be added at the time of delivery run sheet download into Mobile device Delivery WebXpress • Delivery executive will confirm delivery Confirmation Mobile information in his mobile device and also take photo of POD • Information from mobile will be uploaded in application and helps in tracking pending delivery • Location of delivery can be captures using GPS facility in mobile device
  • 12. WebXpress for E-Commerce: Warehousing Customer Pepperfry.com (Trendsutra Platform Services) Profile • E-Commerce venture founded by leading industry Professionals • Focus on home furniture and artifacts WebXpress Warehouse management system Solution Solution Brief • WebXpress has provided WMS Solution integrated with ERP and Transporter solutions • WMS is used to store material received from vendors at central warehouses • Order from ERP are populated into WMS and executed • Tracking information from Transport partners is received ONLINE to visibility on Order Status
  • 13. WebXpress for E-Commerce: Home Delivery Customer Jabong.com Profile • Founded by leading German E-commerce group Rocket Internet • Focus on range of fashion items and accessories WebXpress Home Delivery Management Solution Solution Solution Brief • WebXpress solution handle transportation and home delivery for Jabong customers across India • Solution integrated with WMS to get order data and delivery addresses • WebXpress determines routing based in Pin code of delivery locations • Bar code enables solution for accurate delivery control • Mobile enabled solution for last mile delivery update
  • 14. WebXpress for Retail Store: Home Delivery Customer Hypercity Profile • India’s leading Hypermarket format chain of stores • 8 stores across India, each store of over 100,00 SQFT WebXpress Home Delivery Management Solution Solution Solution Brief • WebXpress solution handles entire work flow from the point customer books an article at store up to home delivery and demo • WebXpress is integrated with JDE based WMS and Point of Sale system of Hypercity • Bar code enabled solution for faster loading of vehicles • Mobile enabled solution for Delivery Update at customer home
  • 15. May 10, 2012 About WebXpress
  • 16. Company Snapshot Genesis Solution Focus  Private limited company  Transportation & fleet management  Founded in November 2004  Warehousing  Based at Mumbai  Supply chain visibility  Development centers at Mumbai & Surat  Devices: Mobile, GPS Technology Expertise  Business Intelligence  Development: Customer Segment Focus  AJAX, C# .Net, SQL 2005, SSRS  Logistics Service Providers (LSPs)  SMS/ GPRS, Windows Mobile, Android, RFID  User of Logistics Services (LSUs) Team Profile  Business Process consultants  Training and Process Head  Project Managers- 9+ years exp  System & database designer- 6+ years exp
  • 17. Organization Chart Partners Founder & CEO Apurva Mankad Finance & Admin Chief Operating Business Officer Development Head Darshan Hadkar Brijesh Arora Head- Project Implementation Head- New Technology Head- Product Development Krishan Malik Chaitanya Tembe Ramashish Gupta Project Project Module Leader Module leader Manager Manager Customers Project Team Development Team
  • 18. May 10, 2012 WebXpress Solution Suite
  • 19. WebXpress Product Suite Business Intelligence- Qlikview/ Microsoft BI Customer WebXpress Product Suite DEVICES B2B Portal Mobile Integration • Tracking GPS Fleet Management Transportation Warehousing EDI • Invoice Bar Code RosettaNet Sensors XML • Complaints Finance & Accounts | CRM • Enquiry • Contracts Allied Services: Managed Web Hosting | Connectivity • E-POD
  • 20. WebXpress Product Suite Product Description Transport Management TMS helps to manage all transactions such as load planning, tendering, placement, System load movement and delivery. Manages various business models such as FTL, Cold Chain, Express Cargo. Fleet Management FMS manages fleet related operations for long haul, secondary distribution, taxi fleet System businesses. Also includes fleet maintenance, fuel management, expenses, document and driver management Warehouse WMS helps to manage warehousing operations for a 3PL or a manufacturing/trading Management System organization. WMS is highly configurable to manage multi user facility and can integrate with any ERP Business Intelligence WebXpress products are integrated with Qlikview BI tool to offer analytics for data generated. WebXpress offers ready to use BI templates to realize quick benefits of BI Finance & Accounts WebXpress has a fully functional Finance & Accounts systems fully integrated with all operations module of Fleet and TMS. Data Integration WebXpress can be integrated with ERP such as SAP and Oracle to exchange relevant information Devices WebXpress applications can be integrated with variety of devices such as GPS, Hand Held Terminal and also sensors such as temperature and fuel sensors
  • 21. Why WebXpress? Proven Solution • Over 2000 users, 1200 locations, 2 mn transactions per month Lineage Diversified Customer base • Built in Industry practices • Promoted by professionals • Start-ups to industry leaders • From IT and logistics industry • LSPs and user industry • Global expertise for local needs • IT challenged to IT mature The WebXpress Advantage Domain Focus Support Infrastructure • Undiluted focus on supply chain • Online Customer Support Portal and logistics • Telephonic and IM support Ecosystem Approach • Product focus with services • Project Management Office • One stop solution • Transaction to Analysis • Web hosting to GPS to training • Enabled through partners A Technology Solution that works even at the Bottom of the Pyramid
  • 22. WebXpress Customers WebXpress is used by
  • 23. WebXpress Partners Qliktech Inc Business Intelligence Solution www.qlikview.com Microsoft WebXpress is Microsoft Independent Software Vendor www.microsoft.com Motorola India Enterprise Mobility Solutions Partner www.motorolasolutions.com Netmagic Solutions | CntrlS Data Center Web Hosting Partner www.netmagicsolutions.com | www.cntrls.in
  • 24. May 10, 2012 Thank you APURVA MANKAD, CEO apurva@webxpress.in +91 98202 29708 ECFY Consulting Private limited w w w. w e b x p r e s s. i n