HyperCITY deployed WebXpress HDS to streamline the operations flow.
WebXpress solutions are deployed for retail companies, logistics service providers, e-commerce companies.
Apart from Home Delivery, WebXpress solutions are used for Transportation Management, Warehouse Management and Fleet Management.
All WebXpress solutions are online and mobile enabled.
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Webxpress Home Delivery Solution
1. May 10, 2012
WebXpress Home Delivery Solutions
Apurva Mankad
ECFY Consulting Pvt. Ltd.
apurva@webxpress.in
w w w. w e b x p r e s s. i n
2. Agenda
Home Delivery- Future of Indian Retail
WebXpress Solutions for Home Delivery Management
WebXpress Home Delivery and E-commerce Cases
About WebXpress
4. Why share of Home Delivery will increase
Consumer will CHOSE shopping channel of
preference
CHOICE, AVAILABILITY and PRICE will decide
shopping habits- as compared to shopping
experience
As disposable time in nuclear family reduces due to
work pressure, commute and family needs-
shopping will be treated more as chore than
recreation
OFFICE DELIVERY will increase as time at home
reduces due to 6 day work weeks and long
commutes
As attitudes changes, consumers will buy high
value items, brands online
5. India- A Natural Market for Home Delivery
CULTURE AND DEMOGRAPHY
• Historical culture of Kirana store delivering goods on demand
• Dense population areas, thus smaller delivery distances in last mile
• Vertical growth in most cities rather combined with sprawl
• Urban population already 40%, slated to go up to 60% by 2025
SLOW GROWTH OF ORAGNIZED RETAIL
• Very high and growing real estate cost makes spread of organized retail very
difficult
• After 15 years, organized retails and retail chains less than 5% of retail sales
• FDI in retail not permitted, but allowed in logistics
GENERATIONAL SHIFT
• Internet users with PC access over 100mn and with Mobile based Internet access
over 300 mn
• Most users in age group of 16 to 25, as they become comfortable with home
delivery- purchasing will shift towards online
6. Home Delivery Economics
In-person delivery possible due to availability of large number of Delivery Boys
Delivery boy costs Rs. 5000-8000 pm in metro and Rs. 4000-6000 in mini-metro
Each delivery boy can handle 15-20 deliveries a day, thus about 500 deliveries per
month
Thus, cost of delivery in last mile Rs. 10 to 15, fuel + bike cost Rs. 5-8 per delivery-
thus last mile cost of Rs. 15 to 30 per delivery
Thus cost of delivery is 0.1% to 2% of cost of goods- based on type of goods
Thus, home delivery is an attractive option for E-commerce as well as Brick and
Mortar stores
With better planning tools, technology and right product mix- Home Delivery costs
can be improved without reducing service levels
8. E-Commerce Delivery Chain
Vendor 1 Vendor 2 Vendor n
Central/ Regional Warehouse
Transshipment Hub
Delivery Control Delivery Control Delivery Control
Location Location Location
Delivery Delivery Delivery
Cluster Cluster Cluster
9. WebXpress Solutions for Home Delivery
Supply Chain WebXpress Solution Fitment
Component Solution
Vendor Pickup WebXpress TMS • Pickup requests from Purchase Order System
can be sent to WebXpress
• Information shared with Transport Partners for
Pickup of consignment
Central WebXpress WMS • WebXpress WMS helps to manage storage at the
Warehouse warehouse
• All operations at warehouse such as location
management, pick and dispatch as per orders,
order sequencing are handled by WMS
Transshipment WebXpress TMS • Route management for transshipment of
material to regional warehouse/ delivery control
locations
• There may be second level transshipment from
regional warehouse to delivery control location
10. WebXpress Solutions for Home Delivery
Supply Chain WebXpress Solution Fitment
Component Solution
Home Delivery WebXpress HDS • Home Delivery System will manage last mile
delivery to customer
• Pin code based cluster planning, order
sequencing managed by WebXpress
Delivery WebXpress GPS • Delivery executive can search for delivery
Location location using Google maps in his mobile device
Search • The same can be added at the time of delivery
run sheet download into Mobile device
Delivery WebXpress • Delivery executive will confirm delivery
Confirmation Mobile information in his mobile device and also take
photo of POD
• Information from mobile will be uploaded in
application and helps in tracking pending delivery
• Location of delivery can be captures using GPS
facility in mobile device
12. WebXpress for E-Commerce: Warehousing
Customer Pepperfry.com (Trendsutra Platform Services)
Profile • E-Commerce venture founded by leading industry
Professionals
• Focus on home furniture and artifacts
WebXpress Warehouse management system
Solution
Solution Brief • WebXpress has provided WMS Solution integrated with ERP and
Transporter solutions
• WMS is used to store material received from vendors at central
warehouses
• Order from ERP are populated into WMS and executed
• Tracking information from Transport partners is received ONLINE to
visibility on Order Status
13. WebXpress for E-Commerce: Home Delivery
Customer Jabong.com
Profile • Founded by leading German E-commerce group
Rocket Internet
• Focus on range of fashion items and accessories
WebXpress Home Delivery Management Solution
Solution
Solution Brief • WebXpress solution handle transportation and home delivery for
Jabong customers across India
• Solution integrated with WMS to get order data and delivery
addresses
• WebXpress determines routing based in Pin code of delivery locations
• Bar code enables solution for accurate delivery control
• Mobile enabled solution for last mile delivery update
14. WebXpress for Retail Store: Home Delivery
Customer Hypercity
Profile • India’s leading Hypermarket format chain of stores
• 8 stores across India, each store of over
100,00 SQFT
WebXpress Home Delivery Management Solution
Solution
Solution Brief • WebXpress solution handles entire work flow from the point customer
books an article at store up to home delivery and demo
• WebXpress is integrated with JDE based WMS and Point of Sale
system of Hypercity
• Bar code enabled solution for faster loading of vehicles
• Mobile enabled solution for Delivery Update at customer home
16. Company Snapshot
Genesis Solution Focus
Private limited company Transportation & fleet management
Founded in November 2004 Warehousing
Based at Mumbai Supply chain visibility
Development centers at Mumbai & Surat Devices: Mobile, GPS
Technology Expertise Business Intelligence
Development: Customer Segment Focus
AJAX, C# .Net, SQL 2005, SSRS Logistics Service Providers (LSPs)
SMS/ GPRS, Windows Mobile, Android, RFID User of Logistics Services (LSUs)
Team Profile
Business Process consultants
Training and Process Head
Project Managers- 9+ years exp
System & database designer- 6+ years exp
17. Organization Chart
Partners
Founder & CEO
Apurva Mankad
Finance & Admin
Chief Operating
Business Officer
Development Head Darshan Hadkar
Brijesh Arora
Head- Project Implementation Head- New Technology Head- Product Development
Krishan Malik Chaitanya Tembe Ramashish Gupta
Project Project Module Leader Module leader
Manager Manager
Customers
Project Team Development Team
19. WebXpress Product Suite
Business Intelligence- Qlikview/ Microsoft BI
Customer
WebXpress Product Suite
DEVICES B2B
Portal
Mobile Integration
• Tracking
GPS Fleet Management Transportation Warehousing EDI
• Invoice
Bar Code RosettaNet
Sensors XML • Complaints
Finance & Accounts | CRM
• Enquiry
• Contracts
Allied Services: Managed Web Hosting | Connectivity
• E-POD
20. WebXpress Product Suite
Product Description
Transport Management TMS helps to manage all transactions such as load planning, tendering, placement,
System load movement and delivery. Manages various business models such as FTL, Cold
Chain, Express Cargo.
Fleet Management FMS manages fleet related operations for long haul, secondary distribution, taxi fleet
System businesses. Also includes fleet maintenance, fuel management, expenses, document
and driver management
Warehouse WMS helps to manage warehousing operations for a 3PL or a manufacturing/trading
Management System organization. WMS is highly configurable to manage multi user facility and can
integrate with any ERP
Business Intelligence WebXpress products are integrated with Qlikview BI tool to offer analytics for data
generated. WebXpress offers ready to use BI templates to realize quick benefits of
BI
Finance & Accounts WebXpress has a fully functional Finance & Accounts systems fully integrated with
all operations module of Fleet and TMS.
Data Integration WebXpress can be integrated with ERP such as SAP and Oracle to exchange relevant
information
Devices WebXpress applications can be integrated with variety of devices such as GPS, Hand
Held Terminal and also sensors such as temperature and fuel sensors
21. Why WebXpress?
Proven Solution
• Over 2000 users, 1200 locations,
2 mn transactions per month
Lineage Diversified Customer base
• Built in Industry practices
• Promoted by professionals • Start-ups to industry leaders
• From IT and logistics industry • LSPs and user industry
• Global expertise for local needs • IT challenged to IT mature
The WebXpress Advantage
Domain Focus Support Infrastructure
• Undiluted focus on supply chain • Online Customer Support Portal
and logistics • Telephonic and IM support
Ecosystem Approach
• Product focus with services • Project Management Office
• One stop solution
• Transaction to Analysis
• Web hosting to GPS to training
• Enabled through partners
A Technology Solution that works even at the Bottom of the Pyramid
23. WebXpress Partners
Qliktech Inc
Business Intelligence Solution
www.qlikview.com
Microsoft
WebXpress is Microsoft Independent Software Vendor
www.microsoft.com
Motorola India
Enterprise Mobility Solutions Partner
www.motorolasolutions.com
Netmagic Solutions | CntrlS Data Center
Web Hosting Partner
www.netmagicsolutions.com | www.cntrls.in
24. May 10, 2012
Thank you
APURVA MANKAD, CEO
apurva@webxpress.in
+91 98202 29708
ECFY Consulting Private limited
w w w. w e b x p r e s s. i n