Breakout Presentation at the Nonprofit Human Resources Management Symposium in San Diego. June 16, 2010

1. Work With Me! Working Together Across Generations Sherri Petro 2010

2. 2 The Objectives Define the generations. Explore each generation's motivating factors. Offer best practices to work better together.

3. 3 2010 Generation Mix Traditionalists Born 1925-45 65-85 years Baby Boomers Born 1946-64 46-64 years Generation X Born 1965-80 30-45 years Generation Y Born 1981-? Under 30 years

4. The Generational Mix In 2010 Baby Boomers Born 1946 -1964 46-64 years Traditionalists Born 1925 -1945 65-85 years Generation X Born 1965-1980 30-45 years Generation Y Born 1981-200(?) Under 30 years

5. 5 Clarifying Question How Has The Generation Mix Affected Your Work?

6. 6 Affects in the Workplace Work priorities Company loyalty Meeting management Change Level of respect Entitlement Training Work ethic Time sensitivities Different communication vehicles Retention Subscription to technology

7. Traditionalists (65-85 years) Think “S” Safety Security Stability Structure 7

8. 8 Traditionalists Work Style Respect for authority Command and control Can be tough for them to use their own judgment Why customize? Believe in the value of work more than finding personal meaning Separation of work and home Acknowledged for what they know as well as what they do

9. Baby Boomers (46-64) Think “P” Prestige Power Perks Process 9

10. 10 Baby Boomers Work Style All about respect Self-improvement Strong work ethic Desire flexibility Optimistic and idealistic Struggle with work/life balance Into symbols of recognition as rewards

11. Gen X (30-45) Think “F” Flexibility Freedom Family Fun 11

12. 12 Generation X Work Style Job movement Money-motivated Like to solve their own problems Multi-taskers Fiercely independent Direct communicators versus reading in between the lines Informal Results-oriented Quick study Sound byte processing Work solo and yet on teams Need for external recognition as reward

13. Gen Y (under 30) Think “C” Cause Community Creativity Connection 13

14. 14 Generation Y Work Style Multi-taskers Desire mutual respect Ready for collaboration Want to make a difference Celebrate diversity Acknowledgement for being here Looking for an experience Digital natives Work on their own terms Think globally Have positive expectations Want customization Desire interactivity Express to express -- not impress

16. 17 Getting to Results Commit to educating and leveraging generational differences. Concentrate on similarities as a start. Create multi-generational teams Employ a student and teacher mindset. Enlarge ideas instead of taking sides. Create mentoring pairs.

17. 18 Communicate Better Have informal & scheduled times to brainstorm, update and coach. Create healthy conflict resolution guidelines. Honor energy, intuition and instincts. Agree that getting to the objective is the most important and not necessarily HOW – unless unethical.

18. 19 Thank You! Want To “Work With Me!” ? Sherri Petro VPI Strategies sherri@vpistrategies.com www.vpistrategies.com 858-583-3097